E Z CAR RENTAL

I have always rented from Thrifty with my Blue Chip card but upcoming trip E Z is $55 bucks cheaper, I see from the posts on here that they don't hassle you for their insurance, I always just show my full coverage card from my company, someone mentioned they charge an additional $200 went you get there but the charge goes off, Anyone have any problems with them lately? Dave in Tampa

I used EZ last week and long story short I will go back to Alamo for my October trip. I have always used Alamo and shouldn't have strayed. Changing to EZ wasn't worth saving $100 for a one week rental. I waited in line 15 minutes and there was only one person in front of me (no kiosk). They pushed me for the insurance asking if I wanted to upgrade or "just wanted basic". The agent looked at me like I had an arm growing out of my head when I said I didn't need any, my auto insurance and Visa protect me. She copped an attitude immediately and recited a canned answer about how Nevada is an at fault state and I would be responsible for EVERY DAY that the car was out of service, blah blah blah. She then proceeded to tell me to have a seat in the waiting area as no cars were available immediately and they would call me on my cell phone in 15-20 minutes when the car was ready. Prior to this, I had never spent more than 5 minutes in the rental car facility. When they finally called me, 25 minutes later, I went out to the car and had to make a note of all the "dents and dings" so they wouldn't charge me when I returned it. The inside had stains all over the seats and a broken air vent (which I didn't notice until later). I was just happy it didn't smell of cigarette smoke and made a mental note not to use this company again. There were 18,000 miles on the car which I realize isn't much but with Alamo, I don't think I've ever had a car with more than 1,000 miles on it. Nothing major but not worth the savings. To each his own. I will definitely be returning to Alamo.

We used them in April, had no issues, fast, friendly and clean. Will use them again, their price is much better than most.

any updates on this company? They are still WAY cheaper, but I know that cheaper doesn't always mean good. If anyone has used them lately, how did it go.....good, bad, never again, always again? Thanks

have used them a few times----no delays getting the car------cars were in decent shape-----they push the insurance and gas deals as all other rental car agencies do,but I politely decline and go on my way----will use them again if the price is right---

We just returned from Vegas and wanted to share my experience with EZ. We had a full size car booked from April 16th thru April 25th for a total price of $180 which was by far the lowest rate I found (and I checked the rates daily for months leading up to the trip). I was a little nervous about using EZ so I had a backup reservation with Enterprise for $260 for same type car and dates. That was the next best deal I could find. We arrived at the EZ counter on Wednesday the 16th at about 3:15. We were told that they were waiting for cars to come back in and we would have to wait about half an hour to an hour. I asked how many people were in front of us on the list and she said 9. I could not see 9 cars being returned in the next hour. Hubby and I debated and went over to Enterprise. They had a car available immediately, so we went with that for the extra $80. Glad I had that backup reservation! So, If you are booking through EZ I would recommend having a backp plan unless you are willing to take a chance that you may have to wait.

Excellent advice, Kbfife, thank you.

Waiting at least an hour for a car at a rental facility? That is ridiculous. If that ever happened to me I would never rent from that company again. I rent cars at many places around the USA and the only time I ever had to wait for a car was from Hertz in Fort Lauderdale. Hertz will likely never see me again. Good move for the backup Kbfife.

I got the feeling that the wait would have ended up being much more than an hour and we may have ended up with a totally different class of car. Needless to say, I will not be using EZ again! On a side note, no problems with Enterprise, but they really really pushed pre-paying for the gas. We did not go for it, much to their dismay!