Fox experience the lot is like pulling luggage across a gravel pit almost pulls shoulders out. 1st car they tell you to go around and check for damage and then sign off. My wife noticed a chip the size of a dime under the wiper I called it to the attendant attention and he actually spit on his finger and tried to wipe it out--they offered another car 15 minutes or a little longer wait. This car had more scratches and dents on both bumper attendant just marked the entire area as I requested---car had +62,890 miles---as far as the insurance I received three phone calls after car was rented asking if I overlooked the insurance offer---2 emails from Fox asking about insurance and the best one was at the counter the guy ask me about roadside assistance insurance in case of flat or breakdown I declined all. Getting to the place not bad just a hassle pulling luggage to stand #4 and then pulling it to the rental car. Car ran decent not problems checking out or checking in. However this will be the last rental off of the main facility. Sticking with Dollar---Thrifty--or Alamo we like them the best. A little more but less hassle...