Even though hubby hates the ole cattle call boarding of Southwest. Have say that love the fact you can rebook free. Just rebooked for a second time for a total of $160 cheaper for the two of us on our upcoming trip.
Our future daughter in law recently had to fly out to CA and flew SW. She was the only one in her group that flew SW and the only one who did not have a problem (all the girls were 19-20 years old and new to flying). One had her luggage lost that she had paid baggage fees for, one was rerouted for over 10 hours and the other was just delayed for over 5 hours. Have to note none were due to weather.
Our future daughter in law recently had to fly out to CA and flew SW. She was the only one in her group that flew SW and the only one who did not have a problem (all the girls were 19-20 years old and new to flying). One had her luggage lost that she had paid baggage fees for, one was rerouted for over 10 hours and the other was just delayed for over 5 hours. Have to note none were due to weather.