scratched cars

I was concerned when renting a heavily scratched car this past weekend. The car even had scuffs with indentations on the passenger doors.
When I left the garage I had the attendent fill out the needed paperwork on the damage.
Upon returning, I felt it necessary to tell the return agent about how all the passenger door damage was done previous to my rental and that I have the documentation on it.
His response, "I'm not even going to look at that side of the car. They pay me the same as if I was flipping burgers, then they give me a list of all these things they want me to do with each check-in. Do you really think I'm going to examine the car and get in arguments with people for this pay? Don't worry about it, if they want damage assessments they'd have to pay a lot more."
So, now I know what to expect from rental people.

Which car rental company gave you a scratched and scuffed and indented car?

- bcc
That was just one guy who blew it off. I wouldn't stake my wallet on it. I noticed when I turned in my Budget on Monday that they guy walked all around the car before printing the receipt.

Alamo walks around the car upon pickup AND upon return too.

- bcc

This was Budget (not McCarran). When I drove the car to the exit where I had to report any previous damage, the girl there acted like I was causing her a major hassle just because she had to get off her stool in the booth and walk around the car. Amazing. Evidently the whole crew is lazy which, to me, points to poor management not poor crew.
I got this car because they were out of cars...Seinfeld episode about this...and wanted to give me a van. I told them I'd take ANYTHING else. Thus, I got this really fully stocked SUV but it had a lot of scratches.
stu
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