When I went to pick up my car rental at Payless Car Rental, I knew they would try to get me to buy their car insurance, but I always decline. Then the prepay for fuel, I declined (why would I prepay for a full tank ,when I know I will be using less than a 1/2 tank). After he prints the contract, he goes over all the declines I made except for one he did not mention...ROAD-SERVICE. Before I signed off on this contract, I compared the dollar total and it was $20 more than my reservation total amount, I quickly asked about the difference in price, his reply was that this was an automatic charge for road service, I then replied that I DO NOT WANT IT, he replied that with the contract printed it is completed. I told him that it is not completed till I sign it so take it off, which he re-did the contract. I felt like telling him what kind of jerk he was but I did not. But I will say to who goes to Payless Car Rental... PAY attention to the jerk behind the counter or you will PAY extra.