Regarding the Venetian/Palazzo comp (essentially eliminating comps to all but whales), I certainly understand their right to do so.
But, what are your thoughts on their recent practice of confirming room comps and then calling these players at very short notice (sometimes with 24 hours or less before their scheduled check in) and telling them that their rooms are no longer going to be comped, but they are welcome to pay casino rate for the same rooms?
And, have media reports of this practice in any way "harmed" their overall reputation?
And, if you believe it has harmed their reputation, do you think they care about this situation?
Thanks in advance, I always enjoy your threads.
But, what are your thoughts on their recent practice of confirming room comps and then calling these players at very short notice (sometimes with 24 hours or less before their scheduled check in) and telling them that their rooms are no longer going to be comped, but they are welcome to pay casino rate for the same rooms?
And, have media reports of this practice in any way "harmed" their overall reputation?
And, if you believe it has harmed their reputation, do you think they care about this situation?
Thanks in advance, I always enjoy your threads.