Well, . . . it’s been a year since any discussion of Government Motors (GM) Volt automobile here on the LVA Forum. DonDiego wonders, . . . how’ve things been going?
Ref: Pssst, . . . . . Wanna Buy a Volt
Ref: Chevy Volt Getting Great Reviews
Hmm, . . . well there’s this from Automotive News: “Post-crash blaze from last May creates crisis for GM's halo car today”.
Uh-oh!
Ref: The Volt Battery Challenge
It seems way back in May the National Highway Traffic Safety Administration (NHTSA) crash-tested a Volt and some 3 weeks later a fire broke out on the vehicle. So, . . . on November 11th the NHTSA acknowledged there had been a fire, and on November 25th the NHTSA announced they were about to open a safety defect investigation.
Wait a minute! Umm, . . . fire in May, . . . announcement in November, . . . start a safety investigation ? ? ? After 6 months ? ? ?
Well, . . . it’s not as bad as it might seem. See, . . . GM was notified and spent the intervening 6 months trying to replicate the fire and developing a procedure that will allow towing companies and repair shops to drain the Volt's battery after an accident.
On the other hand buyers were not notified. So, . . . who knows how many folks unaware of a “safety defect” might’ve bought a Volt? Well, . . . for one, DonDiego knows. Or at least he knows the upper-limit: 6142. That’s the total Chevy Volt sales through November 2011.
So, . . . it could’ve been worse. F’rinstance, when the Edsel was introduced in 1958 Americans purchased 63,110 of 'em in the first year.
And, . . .hey, . . . GM has already offered all Volt owners a “loaner” until the NHTSA investigation concludes. GM’s North American President said they may choose any GM automobile, . . . even a Corvette.
And in an interview with the Associated Press, the GM CEO stated that GM is willing to buy back Volts from any owners who are concerned for their safety; this was later confirmed by Greg Martin, a GM spokesperson.
Well, it’s refreshing to have a Government-sponsored American automobile manufacturer willing to go the extra mile in assuring customer satisfaction and safety, . . .
Uh-oh! Wait a minute! What’s this?
GM spokesperson Faye Roberts, subsequently reaffirmed the loaner program. However, Roberts threw cold water on comments attributed to CEO Dan Akerson who had been quoted as saying that GM was implementing a buyback program in the automaker's bid to keep customers satisfied.
"On the question of the buyback, I think Mr. Akerson was taken a bit out of context," she said. "He was talking about customer satisfaction, which is really what the whole program is about and we're serious about keeping our customers happy."
"We would ultimately consider all options to meet our customers' expectations, but the program is designed to ensure customers are satisfied and the program doesn't include anything beyond what we talked about on Monday, [i.e.”loaner cars”].”
Uh-oh.
Well, . . . at least President Obama's wisdom in purchasing GM common stock at $34/share with taxpayer money so that GM could, in turn, repay some of the taxpayer money loaned to GM earlier, . . . has been proven this year, . . .
Or not!

Ref: Pssst, . . . . . Wanna Buy a Volt
Ref: Chevy Volt Getting Great Reviews
Hmm, . . . well there’s this from Automotive News: “Post-crash blaze from last May creates crisis for GM's halo car today”.
Uh-oh!
Ref: The Volt Battery Challenge
It seems way back in May the National Highway Traffic Safety Administration (NHTSA) crash-tested a Volt and some 3 weeks later a fire broke out on the vehicle. So, . . . on November 11th the NHTSA acknowledged there had been a fire, and on November 25th the NHTSA announced they were about to open a safety defect investigation.
Wait a minute! Umm, . . . fire in May, . . . announcement in November, . . . start a safety investigation ? ? ? After 6 months ? ? ?
Well, . . . it’s not as bad as it might seem. See, . . . GM was notified and spent the intervening 6 months trying to replicate the fire and developing a procedure that will allow towing companies and repair shops to drain the Volt's battery after an accident.
On the other hand buyers were not notified. So, . . . who knows how many folks unaware of a “safety defect” might’ve bought a Volt? Well, . . . for one, DonDiego knows. Or at least he knows the upper-limit: 6142. That’s the total Chevy Volt sales through November 2011.
So, . . . it could’ve been worse. F’rinstance, when the Edsel was introduced in 1958 Americans purchased 63,110 of 'em in the first year.
And, . . .hey, . . . GM has already offered all Volt owners a “loaner” until the NHTSA investigation concludes. GM’s North American President said they may choose any GM automobile, . . . even a Corvette.
And in an interview with the Associated Press, the GM CEO stated that GM is willing to buy back Volts from any owners who are concerned for their safety; this was later confirmed by Greg Martin, a GM spokesperson.
Well, it’s refreshing to have a Government-sponsored American automobile manufacturer willing to go the extra mile in assuring customer satisfaction and safety, . . .
Uh-oh! Wait a minute! What’s this?
GM spokesperson Faye Roberts, subsequently reaffirmed the loaner program. However, Roberts threw cold water on comments attributed to CEO Dan Akerson who had been quoted as saying that GM was implementing a buyback program in the automaker's bid to keep customers satisfied.
"On the question of the buyback, I think Mr. Akerson was taken a bit out of context," she said. "He was talking about customer satisfaction, which is really what the whole program is about and we're serious about keeping our customers happy."
"We would ultimately consider all options to meet our customers' expectations, but the program is designed to ensure customers are satisfied and the program doesn't include anything beyond what we talked about on Monday, [i.e.”loaner cars”].”
Uh-oh.
Well, . . . at least President Obama's wisdom in purchasing GM common stock at $34/share with taxpayer money so that GM could, in turn, repay some of the taxpayer money loaned to GM earlier, . . . has been proven this year, . . .
Or not!
