Dealer Makes Mistake ,What do you do?

The answer is yes. If security notices that you were paid in error, and they approach you and explain the situation, and insist on a refund, you can be barred for not cooperating. The civil authorities would only get involved if there was some scheme or device involved. But the house definitely has the right to insist that an error be refunded.

It's essentially the same situation as when you request a bank withdrawal for $100 and the teller gives you $110. Casinos are essentially just banks where the rate of interest on your deposits is variable and can be negative. The dealers are just bank tellers that go by a different name.

I have often see an alert pit supervisor correct a dealer error, and have the dealer reclaim funds paid in error.

I'm not positive if I've ever seen them correct a dealer to pay the player, or pay a player more if the pay out was incorrect, but quite probably have.

I am not certain the corrections were may because of a floor person being alert, or a phone call from surveillance.

Over 40+ years of casino visits, I like to think I've seen it all, although I know I have not by any measure.

I've seen a "team" of cheats being busted at a table game, for capping bets, etc. They were awkward, and I thought I spotted it while walking through the area, behind a player who capped his bet, so sat to play at a nearby table for a little while to see what, if anything, was going to happen. I was not there long when suits appeared, resistance encountered, table toppled, etc.

They were cuffed and escorted away. Four players. :::shrug:::

I was hoping some chips would roll my way. No such luck. Oh well.

I've seen players, and spectators, "steal" chips from player's many times. And busted. Accidentally knock a player over as they approached the cage, causing a chip spill. Poker places swiping chips from their neighbors stack. More, much more.

I've also seen a dealer "arrested" while dealing a game. Security, supervisor, and replacement dealer showed up, the original dealer handcuffed at the BJ table, and escorted away. However, he was not "whisked" away, as one might expect, but slowly walked through the casino, hands cuffed behind his back, uniformed security on each elbow, led and followed by more security. Almost like a major production, a parade, IMHO designed to discourage other employees from even thinking about trying to steal.

The casino's due a great job protecting their money. They do not do a good job protecting player's from other players, although they usually will make the loss "good", depending on how the player handles it when talking to the "boss". That usually take time to resolve, since surveillance is always involved, and they also spend time trying to find the thief first.

Because I have played a LOT at a casino known as a 'training ground' for new dealers, I have often seen mistakes (going both ways, favoring the casino, favoring the player). If the dealer makes a mistake in my favor or another player's favor, I stay quiet. If the dealer makes a mistake against me and I notice, I speak up. If the dealer makes a mistake against another player and the dealer or pit boss looks around and/or asks what others saw (which has happened), I will speak up, otherwise I stay quiet. Like DonDiego, I have also had other plays "speak up" if a mistake was made in my favor (although the majority of the time, all players stay quiet). I just stay quiet unless asked specifically what I had.

And, like bardolator2, while I will always give back extra change given me by a clerk, for some reason it doesn't feel the same in a casino at a game...in my mind, I guess I consider mistakes part of the game. And, in my case, the casino is going to get my money anyway...it just might take an extra hand or two to do so. An excuse, I know, but how I feel.

Besides, I have seen pit bosses chew a dealer up one side and down another for a simple mistake, and I don't want to be a part of that...nor do I want the attention of the pit bosses in the first place.

imo, silence is golden...whether it's a mistake by the dealer or a stupid "hit" or "split" or whatever of another player at the table. All just part of the game.

As to sulobo9142 asking whether you could get into trouble...I don't know. However, I do know that when a dealer has made a mistake in my favor and a pit boss noticed, I keep quiet while the dealer and pit boss "discuss" the play. And, when asked by the pit boss or dealer flat out, I will ALWAYS tell the truth and matter-of-factly, calmly state what I had. When I've done so, I've never "gotten into trouble". They take my winnings back and play goes on. No big.

20 minutes ago I was paid on an 18-18 push and pushed on my 15 vs dealer 18. Dealer told me he's been at Taj for 20 years. I see why he's dealing the $1 table.

Mistake in mine or another players favor- I will let it slide. A mistake that cost me or most other players, I'll point it out. The exception being if the player is the sort that no one really wants at their table.

Many years ago when I was much younger I commented on anothers hand in a Caribbean Stud game and immediately felt like slinking away from the table, since that time I just keep my trap shut and mind my own hand. If on the very rare occasion a mistake is made in my favor I just let the play continue and remain mum.

Snidely, your experience reminded me of a few things....

I was playing BJ with a buddy at Caesars in Vegas. It's just he and I on a game and the dealer is an old school older guy who's in really good shape. He starts telling us that he was a previous Mr. Olympia or similar contestant and even had a pic that was about 30 years old. He's shrunk somewhat and was like 30 years older than us but I wouldn't ever consider messing with him. Anyway, he says he's been dealing for like 40 years and he can do it in his sleep and the math is just really simple. On the next hand, my buddy gets a 17 to the dealers drawn 18 and says excitedly "yeah!" as if he won the hand.....the dealer paid him! Maybe he could deal in his sleep but he wasn't too swift while he was awake.

Another time with the same buddy at Bally's A.C. We're on a game and it's late with just a few other players. For some reason, the dealer is paying 3:1 on BJ's. We first noticed on a $75 bet and getting paid $225. We just kept piling it on regardless of the count as we knew that at 3:1 we had a pretty strong advantage. It must have gone on for about a 1/2 hour until a floorman happened to actually be watching the game while he was paying yet another blackjack and said "whoa, what are you doing?". The dealer corrected himself but you could immediately see the look on this face....he realized he was paying it wrong for a long time. I don't know what other game he was confusing it with but it was a fun ride.

A friend who's a pit supervisor tells me it happens frequently when they take a bj dealer from a regular game and put them on one of the carnival variants (Spanish 21?) where a 22 isn't a bust but the dealer forgets and pays the table.

I'm like Bard...if there's an error at a bank, retail store, cage, etc., I point it out. On a table, it's all fair. I know that this sounds contradictory but it's not the players job to train the dealers. How many times have you seen dealers allow players to make very stupid plays which are clearly oversight and not say a word. Hence, this is the ying for the yang.

Dan

I appreciate when the dealers will help you out . I know in PaiGow they will always help . Because there are certain rules that apply to the 2 hands you play.

Let me guess: the initials of that casino are E.C.

Once at the El Cortez, I commented to a dealer that he seemed to be a cut above the usual dealers there in skill and social skills. He responded that he was starting at a Strip casino later in the week. And I suppose out of gratitude, and because he no longer cared about his current employer, he started paying me on pushes. Because it's just as wrong to steal from casinos as it is from anyone else, I left the table.

That last sentence isn't entirely true.

Since I am not an expert by any means, most likely I'm not going to notice in the first place. So I'm going to be fat, dumb, and happy and just enjoy the session. Hell, we all make mistakes.