In response to George Vaccaro's horrifying encounters with the Verizon billing department over the difference between dollars and cents (and other basic math) Verizon told George Vaccaro that bandwidth charges in Canada were .002 cents per kilobyte, but billed him at .002 dollars, or 100 times as much as he was quoted.
But Verizon customer service insists there's no difference between .002 dollars and .002 cents.