Injured at Caesars Palace

Hi. I haven't posted here in a long time, but I think it's important I get the word out on this.

In late June of this year, I was injured entering Caesars Palace. One of the heavy entrance doors to the lobby area of the Augustus Tower (the VIP entrance) closed quickly catching my right hand and tearing the skin.

Security from Caesars was immediately called as I was bleeding a lot. A medical technician from Caesars attended to me, bandaging the wound. It hurt but the bleeding was controlled and it was the start of my weekend and I didn't want to ruin a weekend. I continued with my trip.

Pain and bruising followed and when I returned home (two days later) I went to a doctor who immediately gave me a Tetanus shot and put me on a heavy duty antibiotic regimen: Cipro.

The wound did not heal quickly. It was oozing blood and frankly it was because the small flap of skin that was pulled off my hand by the beveled edge of the glass door was not healing or attaching.

Almost two weeks later the wound was still oozing blood and the wound opened.

Several weeks after the accident I returned to my doctor because of a secondary infection.

Caesars notified me that if I wanted to make a claim for the injury I had a period of time to do it. I gave the notification to my lawyer who sent to Caesars the medical reports and bills from my doctor and pharmacy.

I thought the least Caesars would do would be to pay for my medical expenses. When the secondary infection set in I lost two days of work because of the pain. I also lost another day of work the first day I was back in LA and went to the doctor for the initial injection and antibiotics.

Today, almost two months after the injury, Caesars informed my lawyer that their position is they are not responsible and have no liability. They won't pay for anything. If I want any money from them to cover my bills I would have to sue.

Caesars also denies there was anything wrong with their door and they disagree that the videos I shot of the door and how it closed quickly showed any problem. They also dispute a second video that I shot more than a week later which shows the closing speed of the door was adjusted so that the door closed slower.

You can see the photos and more importantly the videos of the door's closing speeds at the time of the accident and more than a week later when the closing speed of the door was different on my website here: https://alanbestbuys.com/id418.html

By the way, there was so much blood on my jacket I couldn't wear it and Caesars management refused to buy me another one. (It was a Caesars windbreaker from the gift shop.) My host finally comped one for me because she knew I always wore a windbreaker in the casino because of the air conditioning.

There was also blood on my jeans and shoes.

Two points here:

First, watch the speed of those doors. Second, if you're hurt don't expect more than a bandaid.

That reminds me, I had an incident at the Golden Nugget in AC last week and was going to write them a letter.

Hope you feel better.

Hi MoneyLA. Good to see you post again. Sorry about your injury. I wonder if there were other injuries before they adjusted the door. Are you going to take any action against Caesars or just suck it up? You're like Seven Stars with them, right? Are you going to keep patronizing them?

Sorry to hear - this sounds like an awful experience.

Its not surprising that Caesars's is taking a hard line stance because it sounds like you have case. It will be a big hassle and it will take years, but in the end you will win some money. I doubt you will get more than $5000 after all costs.

If Caesar's acted like they did anything wrong by fawning all over you, they believe it would only cost them more in the end.

Wow,sorry about the accident. But this is just typical of "21st century corporate America". "If you don't like it,sue me". Sad.

My husband fell at Paris in January in the room trying to make sure there was nothing in the safe. The safe was over 6 foot high and he is 5'10. He broke his ankle and we got the same thing.

So sorry.

At first I thought you were talking about the Diamond/7* check in room, because those doors are major heavy to open (not automatic) and they don't stay open any amount of time. I've always thought there should be an employee stationed there to open the doors for people (and their luggage). Or they should install a button system on them. Usually there are two or three of us entering, and one of us holds the door. But going in by yourself is a Houdini trick if you have luggage. We've held the door for other guests, and others have held it for us.

But, have I made an official report/complaint about this? No. I will next time.

But, back to your incident, it sounds like at the very least you accomplished an adjustment to the doors, which may prevent similar problems for other people.

Sorry your son's car got vandalized at Bellagio valet. I don't believe there is any particular safety advantage using valet. They park the car and go get the car. In fact, I've read of many complaints surrounding valet parking (anywhere). They are kids who can't resist playing race driver when in a nice car (maybe denting or scraping it in the process), adjusting the radio to THEIR tastes, taking a quick smoke (stinking up your car), etc. They can go through a glove box or console or whatever, and you won't know until the next time you send for the car. And you tip them for the privileges! Good that Bellagio gave some compensation to your son.

In this case, I'm not sure that is an accurate depiction of the events.

Alan is a well known consumer reporter. He published all the details of this on his web site, including a statement that "the three days of work that I lost as valued by my SAG-AFTRA union contract were significant", and I'd be surprised if CET hasn't followed every word of that.

The only thing companies like worse than paying out for personal injuries that occur on their property is defending law suits from people trying to scam them. I think this is as much, if not more, of a defense from others trying this as it is a statement about his injury. There is no way of knowing, but it just might be that if he hadn't broadcast the details they would have been more amenable to covering his losses.

Others trying what? Asking to be compensated for injuries caused by their maintenance problems? Or do you think Alan is scamming them?

I believe Alan has a legitimate claim. I just meant that if CET were to publicly give him compensation then some bozo might be inclined to try the same thing.