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Originally posted by: RoadTrip
Very recently, I had a driver who actually frightened me,
Those bad apples may be anywhere.
You have to remember what you are comparing to. That bad driver got a bad rating from you and probably everyone else she gave a ride to. I am told that Uber will "fire" drivers who do not maintain a high rating. Complain about the same quality of a driver in a taxi and nothing will happen. A taxi driver will certainly not be fired for bad complaints.
Taxi companies do not use sufficient background checks either. Just based on odds, probabilities and generalization (we are all gamblers, right?) someone who owns a newer, well cared for and clean car is far more likely to be safe than the average taxi driver.