Slot percentage changes - gaming exec response to bigdawg (and others)

Thank you so much perfect! I appreciate you taking so much time to enlighten us. When I first posted this thread I was surprised by such little response. There's a lot to read and I will go back and re-read your response again.
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Originally posted by: Orderly
Some people say that there are secret regulations that are not part of the Nevada Revised Statutes that allow for the programing of hot and cold cycles in VP machines.

Your thoughts?


Those people need tin hats.
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Originally posted by: prefect
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3/18/12 6:57 AM

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*Physically, that is. They have to report all changes to the Casino Commission, and that part probably isn't considered so easy.


Mistakes can and do happen, but they are taken very seriously. A number of years ago, I was looking at this possibility and ran across some machines at one location where we used a slot route operator. Machines had been serviced by slot route employees that reinstalled programs with the wrong hold percentages. It was a serious enough issue that we had the CEO of that company in our offices to explain what steps would be immediately taken to ensure that it wouldn't happen again.

Have fun, and good luck! Did I miss any questions?

Thanks for all of this, prefect! That is interesting about the slot route operator! It sounds like the 1990 American Coin case (which unfortunately ended up involving Murder as well) all over again! For more on that story, see the A&E TV Show "City Confidential" in the episode titled "Las Vegas: Deadly Jackpot."

RecVPPlayer
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Originally posted by: surf87
Question for Prefect. If a certain slot machine or VP machine has paid out unexpectedly more jackpots or nice wins than other comparable machines within a given casino, does the management yank that machine/chip and replace it with another machine/chip.


Generally, no, as the machine will eventually return to a normal hold. However, it will be reviewed as to whether anything unusual has happened within the system, by having a slot tech check it out. The accounting department will catch this on a daily basis.

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Originally posted by: Orderly
Some people say that there are secret regulations that are not part of the Nevada Revised Statutes that allow for the programing of hot and cold cycles in VP machines.

Your thoughts?


I wish I could tell you about this, but the people at Area 51 told me that I'd be abducted and given certain intrusive probes if I did.



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Thanks for all of this, prefect! That is interesting about the slot route operator! It sounds like the 1990 American Coin case (which unfortunately ended up involving Murder as well) all over again! For more on that story, see the A&E TV Show "City Confidential" in the episode titled "Las Vegas: Deadly Jackpot."

RecVPPlayer


I'm familiar with that case. In that situation, it was an issue of having illegal programs put on the machine - our issue was just that the wrong programs (that had been approved by NGC) were put into place. Still, it's interesting stuff. I'll have to watch for that episode. Thanks!
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Originally posted by: prefect
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Thanks for all of this, prefect! That is interesting about the slot route operator! It sounds like the 1990 American Coin case (which unfortunately ended up involving Murder as well) all over again! For more on that story, see the A&E TV Show "City Confidential" in the episode titled "Las Vegas: Deadly Jackpot."

RecVPPlayer


I'm familiar with that case. In that situation, it was an issue of having illegal programs put on the machine - our issue was just that the wrong programs (that had been approved by NGC) were put into place. Still, it's interesting stuff. I'll have to watch for that episode. Thanks!

You're very welcome! As a matter of fact, I'm seeing now that this specific episode of the show is available for purchase (it is called "Las Vegas Deadly Jackpot DVD" -- which has an SKU ID# 66985) at $19.99 (Plus Shipping I think) through:
https://shop.history.com/detail.php?p=66985&SESSID=c47325b56c3f6f6cb5101eaecad7d5b&v=aetv .

Now from what I'm remembering from seeing that show, the show claimed that at least some of the bars that American Coin was serving did not tend to have the money on hand if someone hit a Royal Flush and so they asked American Coin if there was a way that the machines wouldn't be able to get a Royal Flush and American Coin complied.

RecVPPlayer
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Originally posted by: RecVPPlayer
Now from what I'm remembering from seeing that show, the show claimed that at least some of the bars that American Coin was serving did not tend to have the money on hand if someone hit a Royal Flush and so they asked American Coin if there was a way that the machines wouldn't be able to get a Royal Flush and American Coin complied.

RecVPPlayer


That's another issue....under NV reg 6.150, those bars are supposed to have a minimum bankroll to pay out winning games.

NV Reg 6

But I'll keep an eye out for that program!
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Originally posted by: prefect
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Originally posted by: RecVPPlayer
Now from what I'm remembering from seeing that show, the show claimed that at least some of the bars that American Coin was serving did not tend to have the money on hand if someone hit a Royal Flush and so they asked American Coin if there was a way that the machines wouldn't be able to get a Royal Flush and American Coin complied.

RecVPPlayer


That's another issue....under NV reg 6.150, those bars are supposed to have a minimum bankroll to pay out winning games.

NV Reg 6

But I'll keep an eye out for that program!

The information from the A&E Store (at history.com) states that the DVD release date was February 27, 1999. I found that show very interesting although I don't know whether it has aired recently or not but as I said, it is available for purchase (it can also be ordered by phone by calling 1-800-933-6249).

I do seem to remember that the show did mention that bars are supposed to have a minimum bankroll to pay out winning games, but if I'm remembering correctly (it's been a while since I've watched the show), the show said something like that at least some of these places didn't want to be keeping that kind of money on hand (maybe they feared that they might be robbed or something).

RecVPPlayer
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