Stations Take Proactive Approach

Rizzo you have to admit that was a good one.

Hey Sue, I read that Stations Casinos discontinued their Senior Wednesdays and VP Thursdays. Any chance they'll be reinstated in the future?

Sue

We've always really enjoyed staying at both Red Rock and Green Valley Ranch. However, we decided to change to Harrah's because of the Stations 3 month renewal policy for slot club. We only go to Vegas twice a year and have to start over every time. That's too bad because we would probably still support them if it wasn't for that as we like everything else about them. Maybe you could pass this info on as I'm sure there are others with similar concerns.

Tier levels are good for 6 months, not 3.

As far as reinstating Senior Wednesdays and VP Thursdays -- I have no idea, since we are given no information beyond the current month's promos. I hope they bring them back. There are tons of comment cards being filled out by our guests on this subject, so I'm hoping they will reconsider. Comment cards worked when it came to guests' requests to bring back the Grand Cafes, so maybe ...

Thanks for the info on the tier levels. I was thinking you had to start over every 3 months. If they last for 6 months, we might have to reconsider the Stations. They definately have better pay tables than anything on the strip.

I know the system can be confusing. You need to earn the required number of points to achieve a tier level during a 3-month period, but once you've achieved it, it's good for 6 months before you get dropped down.

Good to know. It can be really confusing. We're in the process of trying to find the best slot club and I'm having a hard time finding websites that compair them. You definately get more bang for your buck at the Stations as their food selections are better and cheaper than Ceasars and the Stations also offer 3 times points and free slot play, which you can't get at Caesars. Thanks for your input and we'll take that into consideration.

Candy

Sue , I have to admit Boyd gaming has been good to me the past 5 years . I have the BConnected Card and every year I go to Vegas for one week. I visit The Orleans maybe 2 days spend about
600 bucks and I end up with 2 comped nights offered based on that play. I will be using the rooms this year.

I will visit Alliante because I enjoy seeing all the Casinos I can . The tier system you discussed doesn't seem to benefit the short timer like me.

You're right. The system was designed for locals.

Unfortunately, Sue, I live nowhere near Alliante. I am glad that you are excited about the things going on at work. You sound like a good employee.

As someone mentioned, Sunset also did me a HUGE wrong many years ago and then to repeatedly have issues and undervalued comps compared to others will probably always be a sour spot for me. Unfortunately, I live in Green Valley, so they really have a monopoly on the locals scene over here. I do business other places, but for day to day/errand running they are the most convenient/cleanest. I do admit that we don't buy groceries, we just use comps and they are the most convenient and best free (prepaid, lol) food.

It will take a lot of consistent efforts on their part for me to think that they got my back. Until then I will continue to float around looking for a better home casino. Btw, I have had status with many non-casino travel clubs for many, many years. Often staying for extended periods of time. I think Stations is going to have to understand the difference between daily service and vacationers. Just because you may see them everyday doesn't mean that the red carpet shouldn't have been laid out, in my case, for the last 7 years. Laying it out for a month is not going to change that perception. I obviously am still not happy with my issue that wasn't resolved to my satisfaction.