Venetian/Palazzo RESCINDING offers that have already been booked!!!

OK. Im a comp whore too. But they paid me well, and I stop whoring when they offered too little.

edited to add:

oops. both slapinfunk and I failed to mention that NO hotel stay was required. it was free play with no other strings.

in fact, most of the casinos in So Cal have small hotels and are like "locals casinos" where they expect most players to drive in for a day, or use the various bus routes they set up.

this thread has got me paranoid

I was packing and my land line rang and I got to it just as the caller disconnected. I look at Caller ID and it says "Venetian Resort". No message was left. I called back and the reservations dept was like "oh they were probably just calling to confirm. I have you under (host's name ) in a Palazo Luxury View suite for three nights. What time are you arriving?"

Being "paid well" is relative.

You can say that a hotel stay matters 'til you're blue in the face, but the majority of us disagree with you, so let's leave it at that.

ignore the previous post. Host called back. left message. Due to changes in our comp policy, we can only offer you this room at a casio rate blah blah blah

after a quick trip to caesars.com (it's my hosts day off) to book a Palace Tower room comped, I called him back to tell him where he could stick his casino rate.

In a way, I kind of felt bad for the guy, because I know it was not his decision and he is probably having to talk to some pissed off people. he was very apologetic


anyway, screw the Venetian and Palazzo. when I check in at Caesars I am going to mention it's my birthday on Friday and see if I can get something better

Wow, the threads on the free side are a lot more spirited than on the members side!

I just spent the last hour or so reading these posts, and just wanted to add something to the discussion.

To MoneyLa: You seem like a very well spoken and articulate person who has a good knowledge of the inner workings of the whole "comp" system. Your point is valid that a casino can cut your comps off at any time if they don't deem you worthy. I think the problem many of the members have is that they cut this person off less than 3 days before he/she was to arrive. WTF is that? Now, if this person had been to the V/P several times between Sept. 2010 and Feb. 2011 and just took the free rooms and comps without giving them any play at all, sure, pull their future comps, but pulling them 60 hours before a confirmed trip? I think you were skeptical because it really is hard to believe a multi-billion dollar company would stoop that low to squeeze $199 out of one of their customers.

The bigger issue for me is the timing. Where do you draw the line? 60 hours before arrival? The day of arrival? What about after your stay is over and someone decides to wring another $600 out of you? Sure, it's their perogative if they want to cut comps, but give everyone sufficient notice. No matter what their reasons are, you destroy a lot of customer goodwill by shafting people like this.

To slapinfunk: I'll admit that I am a Comp man-whore. If a casino has deemed me worthy of a promotion that includes a free room, freeplay, meals or shows who am I to say otherwise? I must have "earned" it with my previous play. If I decide to take them up on an offer, and my level of play doesn't warrant a future offer, fine. I don't see how that's any different from people using coupons at grocery stores or only buying the "on sale" items.

Rest assured, if a casino is going to offer someone $100 in free play and a free room for the night, that person has already paid that to the casino many times over, or will eventually.

Don't feel sorry for the casinos. As Michael Konik once said in his forward to Max Rubin's "Comp City",

"Casinos are designed to extract as much money from as many people as possible. Try to get a little refund along the way."

OMG, Karen, they gave you even LESS notice than the 60 hour guy -- you go tomorrow! Un-effing-believable! I'm SO glad you were able to get Caesars this close, and I'm SO glad V/P isn't going to get a penny of your money now. I'm just dumbstruck by this. Wow.

That sucks, Karen.
Glad you have an alternative.
Really sucks.

I think Karen is right when she says that we need to pity the casino hosts. They did not make the policy, but they have to face the anger.

Unfreaking believeable Karen!!!!!

Have fun at Caesers and win lots of cash.