Venetian/Palazzo RESCINDING offers that have already been booked!!!

I'm triple booked on my upcoming trip. Some of us just like to book more than one offer per trip.

Bingo!! Sounds like BS.

It does sound far fetched. If it's true-a scumbag move to be sure. Counter productive too. Like sending out a post card saying "We don't want your money-and tell everyone else too"

Is double booking a stretch? I don't think so. Casinos typically require that you take a room in order to get the rest of the offer.....as such, we're sometimes double booked in Vegas and we live there!

This isn't the first time something like this has been reported so why does it seem so hard to believe. Adelson tried to change the casino/restaurant/show loss leader model when he opened the place. The problem today is that there are a lot more choices (inventory) and while I didn't go to Harvard, I'm pretty confident in saying that if he thinks he's going to make money by alienating gamblers in favor of making it on the room and restaurant side of the business, he's in for a rude awakening.

If people read this or know of it happening personally and still patronize V/P, Adelson is vindicated and we all lose. Folks generally get what they deserve.

Dan

I have never double booked but have a friend that does.He does it to receive bonus play money or food comp money.
The thing that sucks most is that they took away the comp, but are willing to let him pay instead.They would never see a dollar of mine again. Plenty of other places to patronize.

It's going to be a number of years before I head back to Vegas. In the past year I've been to Vegas 3 times and not once have I heard a machine go off with a jackpot. Things are just too tight in Vegas now and I'm not going to waste my time nor money there. I can get my gambling fix close to home with an hour and a half drive to Fallsview in Niagara Falls or cross over the border to Seneca. At least I hear jackpots being won and I don't have to pay around $500.00 for a plane ticket to Vegas.

The bean counters have ruined it for everyone & have no common sense as to how to get people there anymore.

Diane

https://www.lvrj.com/business/las-vegas-sands-cuts-comps-for-average-gambler-115356324.html

Read the original post again. this person is complaining that they were told that their comp was withdrawn but they could pay a casino rate. This happens when players do not meet their expected play levels and lose their comps. this can happen at any casino and with any casino company. secondly I sense some other problems because of the talk about switching from one hotel to another -- perhaps this person "pushed" for too much. third, the double booking bothers me. Ive never double booked in my life-- even before I was 7 stars under Harrahs I was RFB under the old Caesars program and also at MGM properties. Sorry, Im just too skeptical. Im guessing that this guy lost him free room because he didnt play at the required level and he's bitching about it. I think he knew he might lose it and to protect himself he double booked with another property.

So here's my question: WHO ELSE has this happened to? I'd like to hear from our regulars -- and please dont tell me "my friend at the office has a brother in San Antonio who has a secretary who has a sister who said her best friend lost their offer the same way."

when casinos do rescind comps they have a good reason to do it. it's not something they would do just to piss off a customer or to save 79 dollars a night.

like I said, this story is a bit hokey.

Did you even read the news story I posted? I absolutely believe this happened. There's a thread on the Comps board (paid side) about another poster this happened to. I feel sorry for the folks who were assigned to call all these people and tell them their reservations were cancelled, lol.

BTW, double booking is irrelevant here. It was not done because the poster was worried about losing his comped room. It was done to take advantage of offers he had EARNED at other properties. People do this all the time. I've done it many times. Even though I didn't sleep in the extra rooms, the casinos got my business, which is all they really wanted, anyway.

Money, according to the LVRJ article, they dropped comps for everybody EXCEPT their top teir folks. So if the original poster was not top teir, hence they got their comps dropped. From what I understand, once the reservation is made, all of the play requirements are done at that time not when you get there.

Else if you don't come to Vegas one month, I can cut off all of your comps and say you are not playing enough to earn the comps. Not a good business model to be using.

Casinos don't keep track of where your booking your trip. They only keep track of rooms at their place and no where else. The casinos figure if they can get you to stay there, they have a good shot to keep you in their property and spend more money. Why give away free rooms? To keep your a$$ in the casino and spend money.