Venetian/Palazzo RESCINDING offers that have already been booked!!!

Many new hosts at properties go trolling through the past year's data to find clients who once were good players but who have dropped off their play, and contact them to generate a players list for themselves. They have little clout with the property mgt and sometimes don't get the "word" on new policies as quickly or don't do the req. due diligence. They usually don't stay very long. I remember there was a big shake up in Casino Services and Player Development at Palazzo/Venetian around 1.5 years ago when I was contacted by someone saying she was now going to be my new host--I asked what about my old experienced host that I had been using for the past 5 years? She said he was still part of the newly organized "team" but she was the point of contact now. I still contacted and made reservations through my old host who responded as usual to my requests, and he is still there, while the other newbie host is long gone. I found one host who used to be at P/V now working at Aria. There is likely to be a mass exodus in Player Development--now an oxymoron at Palazzo/Venetion.
I take some solace in the fact that Adelson's LVS stock tanked $5 (from $50 to $45) right after they published their 4Q results around Feb 3 when Sheldon discussed their new paid room only policy. Clearly Wall Street may not share the same enthusiasm over Sheldon's new policy as LVS does.
OK, we are now on page 13. (Yep, I've read 'em all, dope that I am again)

The OP & now KarenTn have been screwed by S.A. & the evil V/P Empire !
What have we discovered other than a bunch of us are Bonus Whores.

My apologies to everyone who's been hosed.


Hail Caesar !!

Bonus Whore Ziggy
I would agree that this isn't a legal issue ..........but I think many are saying it *should* be a legal issue.
Legal in the sense that the Casino should be able to pull their offers within what is considered to be a *reasonable* amount of time. 24 hours is not a reasonable amount of time .

In any other business, such antics would wrought havoc on the company for such business practices. What is needed is a report to the media. Major Networks AND the local TV stations in Vegas, showing this plight.
Quote

Originally posted by: VegasWatcher
What is needed is a report to the media. Major Networks AND the local TV stations in Vegas, showing this plight.


Somehow I don't believe that would garner much sympathy amongst viewers overall...more like smug satisfaction.
Perhaps, Candy, but I think few would fail to identify with last-minute cancelled reservations and not commiserate, regardless of comps.
Workers , I mean comp whores, of the world unite. We have nothing to lose but our chains.
Fight the power!!!
Quote

Originally posted by: VegasWatcher
Perhaps, Candy, but I think few would fail to identify with last-minute cancelled reservations and not commiserate, regardless of comps.


Technically, the reservation wasn't cancelled, just the comp. People will love it. "Yeah, make them pay the same as I'd have to. Yeah, yeah." I can hear it.
We have told each other. Who else cares? The action that matters most is what each of us does at travel planning time. What I did, partly in response to the general tightening of games and low level comps, was to stay away from Las Vegas in 2010 and let them see how they liked it. No one noticed that I wasn't there, but apparently I was not the only one missing.

M Resort just announced some new little freebies and twofers for the fifty-plus crowd. Sue has reported what Stations are doing. I think Adelson is alone out there with his lucrative hotel deal. Plenty of places want our business, and I'll bet they're busy planning promotions. Comp whore? Give me a nice room free or cheap and a fair gamble and call me what you like.
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