OK. Hotels want more than just guests to book a room. They also want you to eat in their restaurants, shop in their shops, gamble in their casinos, tip their staff, use the valet, see their shows, and of course gamble in their casinos. This is how "guests" are valued. It is not a matter of just filling a room. In fact, this is why casinos have discounted rooms, hoping that you will spend money elsewhere on the property. If you are playing in their casinos and not using the room Im sure they are happy with you, providing you lose enough.
When you "double book" you potentially are keeping out someone else who will shop, and play, and dine, and tip, and see shows at that property.
And if you are just double booking to get their free play (which is what I think some might do) then you are costing the hotel, raising their costs, and hurting the entire comp system and their revenue and forcing them to tighten everything to protect their bottom line.
In fact, you are hurting yourselves.
I dont want anyone to take this personally. Sue and Mare, please, this was not directed at you. Im just trying to give you an idea of what I am talking about when it comes to problems caused by double booking.
Hell, I know high rollers who checked into the Golden Nugget, picked up 5-thou of free play, and then went over to Caesars and picked up 10-thou, and then went over to MGM and picked up another 10-- all in one weekend. They stayed at Caesars. Cashed out their winnings from GN and MGM. Was that right? To them yes, to MGM and GN -- absolutely not.
Getting back to the original point in this thread: when people try to "work the system" (double booking, triple booking, taking free play and leaving) you are literally killing the goose.
This is why airlines eliminated their systems where you could call up and just book a bunch of flights then decide later which one you really want -- and why tickets have become non refundable and why there are big change fees. The system was abused by "smart travelers."
Some hotels even have non refundable deposits now and big cancellation fees.
Sheldon is no dummy. Ive been with him when he discussed such fine details as the shape and size of lighting in the lobbies of the P. If they are changing their model and no longer cater to lower level players theyve probably thought it out pretty well.
I personally dont play at his properties. It's because I know him and have discussed business with him.