Venetian/Palazzo RESCINDING offers that have already been booked!!!

chefan... you gave me three choices, all of which are "gamblers." you didnt give me the choice of the convention business? conventioneers also gamble, they also go to restaurants, they also see shows, and they shop in that mall, and they use that convention space that the Sands has.

dont you think that perhaps LVS has a different business model here? especially with all of the competition that there is for low, medium and high rollers?

I think someone has done an analysis of the profit for a conventioneer vs a medium roller, and I think the analysis shows that the conventioneer gives LVS more money than the medium roller does.

first of all, the conventioneer is probably on a business spending account, does not get comps, will use the higher end restaurants and room service more than mid level player, and still will do some playing.

LVS and its properties are unique. This company's future is not in catering to players. It has too much invested in the convention business -- and in Asia.

I'll bet on Adelson. I dont think his business depends on mid level players wanting comps.

Money, you are correct in that we don't know every intimate detail on why the OP's offer of comped rooms was pulled or what formula V/P is using to determine why player A's room next week is still complimentary and why player B's is not. Dan, and others are correct in that "Offers are almost always determined by prior play; especially in the case of free play." Only time will tell if V/P's new business model will be successful.

I do feel V/P should honor the reservations for comped rooms. I think it sucks that they're not.

Gambling is gambling. The casino really doesn't know how much one will spend until one's trip is over. There are too many what if's. What if someone hits a progressive jackpot on their first or second spin and then buys a expensive piece of jewelery at the casino gift shop? What if someone blows through their bankroll and feels a sense of entitlement to win it back? They then go to the ATM, make a cash advance on their credit card, or access their line of credit and lose it all.

I would sell stock in Sands if I had any.

We'll see what happens.

MissL I agree with you. I think if this player really thinks that his play entitles him to a comped room, then he should show up and pay the casino rate, play, and then get comped at the end of his visit.

If it were me, and my "comps" were pulled, I would also be upset. But I would also reason that the casino has a right to do that, and I would also reason that once I was there, and played my usual action, I would be comped anyway.

Yes, comps are based on previous play. But as I explained before, maybe this player "stretched the system" with previous comps and the casino didnt want him to "stretch" it again.

My thought is that this player must have "other problems" that we don't know about. this player wrote about the hotel changes -- back and forth from P to V -- that sent up a red flag. Why would there be an issue about switching back and forth? the player talked about "double booking" (oops, here we go again.) Well, there are people who abuse the system with double booking and perhaps this is another red flag that they have abused the system before and V/P was tired of it.

we really dont know the details of what is going on unless this person wants to publicly identify himself. crazy things can be posted on the Internet in anonymous message boards. As Ive said before you dont know if Im a 16 year old or a high priced TV celebrity or the Exec VP/marketing of LVS.

When a casino tells a player that their comped room has been pulled, but they can still come to the hotel at the casino rate, it makes me think that there is a reason the comp was pulled. Unusual to pull a comp? yes. And it must be because of an unusual situation which I doubt the original poster would confess to.

Now if the original poster would like to identify himself here Im sure there are some people who would like to find out the other side of the story.

And regarding the news about LVS changing its policies regarding comps... well they have their business plan. If it turns out to be an Edsel theyll have to eat it. I happened to think the Edsel was years ahead of its market. (LOL)

I want to clarify, if a casino rescinded my offer of a comped room, I would NOT pay them casino rate. I'd consider canceling my trip or staying elsewhere.

IMHO, there are so many "what if's" that we could debate this until eternity and never reach consensus.

Around my area, whenever a pharmacy closes there are lots of signs at competing pharmacies welcoming the customers of the newly closed pharmacy. Wouldn't surprise me all if a new casino on the block (Cosmo) actively went after the recently disenfranchised V/P players.

And the most likely "what if" is that the V/P changed their policy as to WHICH players were entitled to comps and decided that THIS particular player no longer fit into their mold, so they pulled his comp within 60 hours of arriving. There's nothing GOOD about that business model at all.

I don't know why you have to TRY to delve into this any deeper, Money. Seriously. One would think you have a personal stake in this issue.

Amen, and amen.

Money, I listed Gamblers because we are dealing with comps. A conventioneer who comes to Vegas once a year typically isn't going to generate a great deal of money for the casino. Why give these folks most of the perks to come to Vegas?

AC (Anthony Curtis) has stated that the "low roller" are the folks that the casinos are shooting for due to the fact that the locals are there 24/7, 365. These are the folks that go into a casino for lunch, maybe a few hours after work to blow off some steam, and for some cheap recreation. Overall, the locals are going to spend far more than the folks that come here for a week or a weekend. I remember reading that on average most folks are bringing less than $1,000 for a week and half that for a weekend.

Most of the folks in this forum usually have 3 or more trips to Vegas in any year, some far more than that. These are the folks the new policy are going to hit hard.

chef, I doubt the locals are going to the LVS properties. I think the locals are going to the Stations properties.

The stats from the Visitors Authority are that the average visitor comes to LV with $662 for gaming. The "industry" however expects that the average visitor will spend closer to $3,000 once they hit the ATM and write checks.

Indeed, if LVS is cutting back on comps for low and mid gamblers it will affect a lot of people. I think it is obvious that LVS doesnt care about the low and mid gamblers and instead wants business and convention travelers.

There are plenty of places where low and mid gamblers will be very, very welcome and get plenty of comps. Harrahs (Caesars) is famous for this. Harrahs wants low and mid gamblers, Harrahs wants to give them free rooms to induce their play. Free and low priced rooms is the cornerstone of the Harrahs strategy and business model.

It looks like LVS has a different strategy. Place your bets accordingly.