A high-level casino executive pointed the finger for resort fees directly at the OTAs (Online Travel Agents) like Expedia, Trivago, Travelocity, Hotels.com, etc.
The problem, he claims, is that those companies can offer a guaranteed purchase of room inventory at a volume that the casinos can't afford to turn down, but that forces down room rates, while simultaneously locking the resorts into contractual straightjackets that can actually see hotels losing money on their rooms.
However, while the OTAs take a big cut of the room charge, they don't get a piece of the nightly resort fee. The hotel gets to keep that for itself and it can, this executive insists, make the difference between its rooms breaking even or not.
So there might be some method to the madness, but it's too sensitive an area for the casinos to talk about under the current scenario, resulting in the ongoing PR disaster.
Some properties, for example in downtown Las Vegas, have dared not to charge resort fees or to experiment with deals that waive the resort fee and, amazingly enough, the world hasn't ended. But unless or until the power of the OTAs is somehow eroded, we can't see resort fees going away or changing their nature anytime soon.
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Tim Clark
Mar-21-2017
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Brian Wilson
Mar-31-2017
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Dave
Mar-31-2017
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James
Jul-03-2018
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