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Poll : 23 February - 15 March 2022

Q:

As mentioned in the poll preview last week, this poll was suggested by a reader with the comment that it's a good way to "put all the gripes in one place." 

We've run semi-regular variations on this poll theme a number of times, but not since onset of the pandemic. And because the gripes continue and are, in fact, getting louder due to record casino-company profits amidst across-the-board reductions in service, good gambling and comps, food and beverage loss leaders, and the like, we thought it time to take the pulse again. 

Thanks to everyone who provided further choices in the preview.

Since the question specifies one improvement to Las Vegas, you can vote for only one.

Here are your choices, in no particular order. 

A:
1560 Total Votes
Eliminate or reduce resort fees
25% (385)
All of the above
12% (190)
Eliminate all smoking — cigarettes, cigars, pipes, etc. — in casinos once and for all
11% (176)
Bring back the buffets
11% (168)
Loosen odds in the games
7% (112)
Lower table-game minimums
7% (103)
Just return everything to what it was in 1978
5% (82)
Eliminate or reduce paid parking
5% (71)
Dole out more comps
2% (38)
Reduce or eliminate street "entertainers" and panhandlers
2% (33)
Break up the casino oligopoly
2% (33)
De-escalate crime, especially of a violent nature, in the tourist corridor
2% (24)
Alleviate rampant homelessness
1% (20)
Bring back the Mob
1% (17)
Increase gambling promotions
1% (16)
Crack down on smoking cannabis in public
1% (13)
Bring back casino theming
1% (10)
Introduce topless dealers
1% (10)
Bring back coffee makers to the hotel rooms
1% (9)
Install enclosed areas for smokers, like at the airport
1% (9)
Improve taxi and rideshare services (especially between properties)
0% (6)
Crack down on reckless driving (especially on the Strip)
0% (5)
Lower the noise levels in casinos/restaurants/hotels
0% (4)
Reduce glare on video poker machines
0% (4)
Create a mandatory "child-free zone" around the Strip, all casinos, and other adult-oriented businesses
0% (4)
Triple the gaming taxes
0% (4)
Moderate the air-conditioning in the summer
0% (3)
Require real-time posting of current table minimums on a public website
0% (3)
Finally finish the endless aggravating road construction
0% (2)
Outlaw all timeshare hustling in casinos and hotels and outdoors on the Strip and downtown
0% (2)
Improve airline service (especially inconvenient hub-routing)
0% (1)
Build an air-conditioned dome over the entire valley
0% (1)
Shorten the ridiculously long red lights
0% (1)
None of the above
0% (1)
Curtail backoffs and barrings
0% ()
Eliminate sensors in mini-bars
0% ()
Eliminate or at least reduce service charges for in-room dining
0% ()
Upgrade in-room TVs
0% ()
Increase enforcement and penalties for jaywalking on the Strip
0% ()
Install video poker in the bathrooms
0% ()
Provide more cashless gambling options
0% ()
Improve the lighting, especially in poker rooms
0% ()

Analysis

In all of our decades covering Las Vegas, we can't think of anything that has offended visitors more than resort fees, not even paid parking. Resort fees received five times more votes than parking, almost certainly because you can get around paid parking in a number of ways, but other than staying in the rare hotel-casino that doesn't charge them (Four Queens, Binion's, Casino Royale), resort fees are mandatory. And as this poll shows only too clearly, nothing represents the gouge -- greed, deceptive practices, getting charged for amenities that most don't use, and perhaps most of all, the disdain that casinos show for their guests -- to Vegasphiles more than resort fees. Heck, Las Vegas invented 'em. And they're as hated today as when they first started showing up 20 years ago. Enough said.

 

We were somewhat amused by the number of all-of-the-above votes. Since you could vote for only one choice, the omnibus one had to suffice for anyone with more than one primary improvement in mind. And judging by its number-two position in the results, plenty of voters have plenty of possible Vegas improvements on their list.

 

For most people who don't smoke (more than 85% of the population), eliminating smoking from the casino floor is a no-brainer. 

 

As for the buffets, it's true that upwards of 75% of them haven't returned since the shutdown a couple of years ago. However, a baker's dozen buffets (including Resorts World's) are at hand, albeit in mostly the higher price ranges. We've been eating at a number of them lately and LVA members will be reading our reviews in upcoming issues of the newsletter. Here, suffice it to say that if you really want a buffet on your trip to Las Vegas, you can have one, with your choice of  25 or so meals at the 13 AYCEs. And when the Palms opens in the next couple of months, that will be another addition to the lineup.

 

Tight odds, high minimums, and reduced comps account for three of the top ten, along with paid parking (natch) and the street "entertainers" both on the Strip and downtown. We expected these, as they're the issues over which we receive the most complaints. Beyond the top ten are issues that represent pressing concerns for some, who used their single vote to let their voice be heard. 

 

Let us hear what you think about the results. And thank your for voting. More than 1,500 individual people is a darn good showing.

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

Comments

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  • spaxman Feb-23-2022
    Almost all of them
    I've noticed recently that El Cortez and Downtown Grand have eliminated adult movies in all the hotel rooms. What is an old man to do? The hookers all want $100 now. As if the 50 items above didn't make LV suck enough already. 

  • O2bnVegas Feb-23-2022
    Top three
    I'm debating three that realistically could be implemented fairly quickly without major structural renovations.  Haven't voted yet:
    
    1. Eliminate smoking (especially cigars! Ick!) in casinos.
    2. Reduce table minimums.
    3. Return in-room coffee.  K-cup systems are optimal.
    
    All the suggestions are worthy.  Some are probably untenable, and oh, gosh, I'd avoid a table with a topless female dealer though I'm sure guys would like it.  Talk about breaking one's concentration!
    
    Candy
    
    

  • Texas Transplant Feb-23-2022
    I would have phrased a question a little differently
    I voted for "loosen odds on the games".  I think the question should have been phrased "Return the odds on games to where they were 7-8 years ago".
    
    It is not as if we would be asking for something new, just a RETURN to what used to be "normal" before the accountants and "suits" took over.

  • Luis Feb-23-2022
    Wow, just one?
    of course, eliminate resort fees, that's what I voted for, but also parking fees, bring back buffets ( yes cheap ones too), bring back casino theming, or just return everything the way it was in 1978

  • Rick Sanchez Feb-23-2022
    Yo Texas
    Where you been man? The odds changed over twenty years ago. 7 or 8 years keeps us right where we are now.

  • mofromto Feb-23-2022
    All of them
    ...well almost all..I can do without topless dealers..

  • Randall Ward Feb-23-2022
    poll
    I just said no smoking, all of them are OK but that one is way overdue 

  • Bryan Carr Feb-23-2022
    New Hotel
    I hope one day soon some company will open a new casino on the strip, or buy one and transform it, that incorporates all of the perks from "The good old days". No resort fee. Free parking. Great food deals. Lower table mins. Better comps that are easier to obtain. Etc. I truly believe they would make a killing because this is what people have been longing for. 

  • jay Feb-23-2022
    The odds are not in your favor
    Vegas is pricing themselves out of business. It might take the general public a while to catch on but its going to happen.
    
    No one minds losing at the table or over paying for a celebrity  restaurant because they can mentally justify it to themselves that they got a deal some where else on the trip. 
    
    You can complain about 6/5 blackjack and non existent comps but at least you can see that coming. 
    
    Now days you look at the bill and go wow - how did that happen. $50/night Resort fees tacked on to your room deal, $25/night parking, franchise fees on your restaurant bill, no cleaning service in your room. You just feel victimized start to finish and the only words uttered - is - "I won't be back".

  • [email protected] Feb-23-2022
    Most don't matter
    Frankly, I couldn't care less about most of these.  I voted for loser odds, since as a $2 9/6 Jacks or NSUD player I won't visit unless at least one of those games is available.  If I had another vote I'd vote for smoke-free casinos.
    
    I never cease to be amazed by all the fuss about resort fees.  I think pretty much every casino waives them for invited guests, and I suspect just about every reader of this site is an invited guest.  Besides, what difference does it make if there's a $30 resort fee or if the room rate is $30 higher?  Much ado about nothing.

  • Ray Feb-23-2022
    Can't choose one
    I don't think any ONE choice would really improve Las Vegas. And just bitching about casino profits falls on deaf ears. They have no reason to intentionally decrease their profits. "All of the above" is not a choice for multiple reasons. I'd like to vote, but nothing fits good enough. Just think, though, 40 things that many (most) of us do NOT like about current Vegas, yet Vegas is almost always a better option than the alternatives around the country. And I don't believe for a minute any commentors that say "I'm not going back until..."  

  • Jeff Darling Feb-23-2022
    Hypocrite?
    I voted for the elimination of all smoking in casinos.  this coming from an ex smoker.  Nothing pleased me more than a smoke and a drink while sitting at the slots.  I was in town last week and just can't tolerate the smoke and dirty ash trays now. 

  • Linda Heffernan Feb-23-2022
    No smoking!
    I wound go further.  No smokers.  Sometimes I am next to a smoker and the smell can be pretty strong.

  • rett98 Feb-23-2022
    Coffee
    Most of the above are worthy of a vote (except maybe the topless dealers). But the one thing I miss are the coffee machines in the room...not for the coffee but for my sake. It has to be warm/hot....

  • JENNIFER Feb-23-2022
    Lower Table Minimums
    Although I love to play craps & Ultimate Texas Hold'em, $10 is my limit and $5 is my favorite.  With higher craps limits I'm forced to play 'right' b/c my bankroll no longer allows for the fun prop bets. A pass line bet with proper odds and one other come bet w/ odds clears my rack on a single shooter. One roll of 7 and I'm out altogether. DC is the only logical alternative for this scenario - and that's not always fun either. I'd be betting the same amount at lower minimums but having a more enjoyable experience. I didn't even play craps on my last trip, $25 min is way too much for me. 

  • Kevin Lewis Feb-23-2022
    Cough cough vomit
    In terms of sheer unpleasantness, the one thing that discourages me from coming to Vegas is all the pigarette smoke. And I'm sure I'm not alone here.

  • John Dixon Feb-23-2022
    Many of them
    I voted for loosen odds". Tough to choose just one. Us "veterans" (30 plus years visiting) long for the good old days but that will never happen. The next generation does not have any concept what 'Vegas was like 10, 20, 30 years ago so they will continue to visit, get screwed over by the few controlling corporations and love it. Hey, record profits last year from 70% of previous visitors should tell us all something. Peace all,

  • steve crouse Feb-23-2022
    All the above
    We all know that nothing will change until the BIG GUYS stop price fixing, so my wish is:
    Bring back the 1980/1990s Vegas.
    Even Disco, if it has to be.

  • Hobbs Feb-23-2022
    One Choice Fixes All
    Break up the casino oligopoly. 

  • [email protected] Feb-23-2022
    Not just one fix
    You can set priorities with responses to "what one thing" but for an average visitor (non high roller) like me, eliminating the many add-on fees would make Las Vegas more welcoming, when we don't use the services we are made to pay for (except parking)

  • Rob Reid Feb-23-2022
    Why not multi-voting or rank voting on this one?
    I think either one, but particularly rank voting (high for first choice, low for last choice) would have given you, whomever you share this data with better insight. 

  • Croupe Feb-23-2022
    Oligopoly
    I think if you had more competition - particularly out on the strip, the rest of these issues go away.  Someone would try "no resort fees", someone else might promote "non-smoking" - eventually the market would decide where the money should go. 

  • gaattc2001 Feb-23-2022
    I'll pass on this one....
    Most of the choices are just common-sense returns to the good old days of Las Vegas. It would be difficult to pick just one, and one wouldn't be enough anyway.
    The closest I could come to a single choice would be to go back to 1978, with Dan Tanna driving his T-bird down Fremont Street; or to break up the oligopoly. But 1978 is gone forever; and even oligarchs have the right to run their businesses as they see fit. And besides, all oligopolies break up on their own and/or collapse under their own weight--sooner or later.
    I can't go with "all of the above," either: that would include domes over the valley, topless dealers, cashless gaming, and video poker in the bathrooms.
    So I guess I'll just have to be glad that I had the opportunity to see Las Vegas in its prime, from 1969 to about 1990.
    FWIW, I just returned from a nice weekend in Laughlin, made much more enjoyable by the demise of the mask mandate. My last Las Vegas trip was over eighteen months ago.
    Cheers.

  • vegasdawn Feb-23-2022
    Need to vote for more than one.
    There should be at least 3 we could vote for.  Hard to decide between bringing back the buffets and no smoking in casinos.

  • Doc H Feb-23-2022
    Give the people what they want
    While I don't like smelling smokers smoke in casino either, I actually hate it, I understand the reality there is a large demographic of people who smoke and gamble, largely baby boomers and older. It's peanut butter and jelly time, gambling = smoking for many. And that's where it begins and ends. Wish away but casinos know their demographic who brings in the $ gambling and until that changes, I think it's obvious smoking will be allowed in casinos. All the data I've seen is those under 40 aren't big tobacco smokers but those in the baby boomer and above generation are the main reason why smoking is allowed in casinos. They have the $, the SS checks, pensions, and I think it would be silly for casinos to tell these smoker gambler types to take your smoke break outside as this is bad for revenue obviously. And I think the casinos are well aware of this.

  • dblund Feb-23-2022
    Agree on the structure...
    If you are going to include 'all of the above' I feel you should have allowed multiple choices.  I can't agree to all but have several gripes I'd have liked to register.

  • VegasROX Feb-23-2022
    Smoking and Dealers
    Smoking--no one is gonna die if a smoker has to step outside, or into a smoking dome, from their seat in a casino and leave the inside air clean for all to breath, no matter the age. With such a small percentage of the population still stinking up the air (smoking usual and smoking weed), it's amazing the casinos feel it's right to punish 100% of the population, with this pollution.  If the smell of sewage was being pumped to these smokers, they would be raising holy hell.  That's what it's like to a non smoker.
    Second- topless dealers?  Oh yeah!!  No one said they had to be females only or males only.  At least you'd have something to do when you had a dealer who just wants to deal and not interact with the players.  Bring 'em on!!  
    I think this particular poll should allow for your top FIVE choices.  There are a lot of good ones to choose from, but the ALL THE ABOVE also brings in some whoppers that I wouldn't want to check.  A dome over ALL of Vegas??? Wacky weed question??  :)

  • AL Feb-23-2022
    Topless Dealers?
    I'm not sure that topless dealers (I'm assuming this means the ladies who deal blackjack) would be a good idea.  Their brains would be exposed, which would be ugly to me, and dangerous to them.

  • Tal2 Feb-23-2022
    No Smoking
    MGMGrand Detroit has been smoke free for almost two years and is as busy as ever. Sure hasn’t kept the baby boomers away.

  • Doc H Feb-23-2022
    apples oranges comparison
    Las Vegas is a completely different market than detroit. Beyond seniors and older population numbers, Las Vegas also is an international destination attracting international visitors which have higher or much higher smoking demographics than the US which las vegas must cater too. 

  • vegasdawn Feb-24-2022
    Need to vote every day.
    Unbelievable that since we can only vote for one a day, the least you can do is let us vote every day.  I don't get who does the website here.  The other thing I do not get is why we cannot block someone we do not want to read.

  • [email protected] Feb-24-2022
    More choices
    I think the poll would have worked better if we could prioritize five different choices from 1-5. (I ended up picking the "all above" instead of making only one choice which was hard to do) 

  • Jahnke Feb-24-2022
    Smoking
    I was very disappointed that the casinos didn't eliminate smoking during the pandemic.  It would have been the perfect opportunity for them to do so.  It was maddening to watch casino employees remind people to put their masks up when they lingered taking a sip of their drink, while they allowed smokers to blow smoke out 6 feet into the air without being asked the same.  With all of the talk of safety first, I can't believe this was allowed, especially since this was an airborne virus. I'm sure the smokers wouldn't like it at first, but they would adjust to it just like the smoking ban in other public places.

  • Thomas Dikens Feb-26-2022
    It is some-free at MFM Park
    Just a reminder, the entire facility at MGM Park is smoke free.  I hate to post this - it may drive their rates up!  If the Park became very popular, I would guess another MGM property would follow suit.
    

  • Susan Johnson Mar-06-2022
    Buffets
    I just spent a week in Las Vegas with my brother and his wife.  This was their first trip here and when they asked me about our favorite places to eat, I was sorry to say that most were not open.  Buffets were always our goto place to eat since you could get a balanced and fairly healthy meal there.  Took them to Southpoint and they loved it.        Otherwise, I do agree with  Jahnke's statement.  Felt the same way.   Covid was the perfect excuse for casinos to go non smoking.  Since they didn't, I don't expect they will anytime soon.  I guess they don't care about their employees health as much as they professed they did during the Covid restrictions.  

  • Norman Braverman Mar-13-2022
    Norminator
    I agree with many of the commentators wanting to rank responses. However, I voted for no resort fees as I really hate paying for things I never use.  We haven't been to LV for over two years, and haven't been in a rush to come back. Right now, the only difference between Vegas and the local Indian casinos in California is sports betting.  Oh, and buffets.    

  • Michael Mendoza Mar-13-2022
    lower table limits
    Its ridiculous 25 dollar min craps table at ny ny early morning???

  • Brian Taulbee Mar-16-2022
    Gambling
    I missed the poll. To me clearly the gambling odds. With the current trend, in a few years it's going to be pointless to visit and all the other stuff won't matter. Video poker is especially dismal. Closely related is the casino oliopoly option as I think lack of competition is part of the problem. Since CET and MGM wont compete for gamblers, all the other places feel they can follow suit and think  people are stupid enough to play 7/4 video poker.

  • Derick Mar-16-2022
    hosts
    I would like to see the hosts have the room to make decisions for the player. They constantly have to check a card and see if the system lets them do anything.

  • Jared Mar-16-2022
    Buffet?
    There is a buffet at Resorts World?  I must have missed it.

  • O2bnVegas Mar-16-2022
    They got it right
    Of everything listed, not one has annoyed me enough to stay away from Las Vegas.  What wasn't listed, and I didn't think of it at the time, is the vicious tier system translating into comped rooms, Free Play, and the avoidance of Resort Fees, among other traps.  So, yes, in that round about way, Resort Fees should have been my first choice.
    
    Now in my advancing age my money is spreading thinner:  Health care for two; other family aging and illness translating into expenses for their care, visitation (e.g. flying); the rising cost of everything while income is somewhat fixed.  I'm feeling the absurdity of 'donating' thousands to the casinos, which I need more and more for life expenses, because of that very addiction...higher tier status for the freebies.  Tier systems won't change, though I'd like to feel rewarded for my loyalty.  How about "Emeritus" tier, as in perks for the rest of life after so many years of patronage, including NO RESORT FEE?
    
    Candy    

  • michael Mar-18-2022
    If you really cared about health
    You would stop smoking in casinos altogether, 80 percent at least non-smoking on the casino floor!!!!!! Spaxman $100 hooker? maybe if she is toothless and 70, LOL just teasing buddy.

  • Pat McCoy Apr-01-2022
    Eliminate resort fees
    This is something very hard to avoid because nearly everyone does it.  If it is continued, they should be required to make it a "normal" addition and include it in the cost of the room.  At least be honest and let us know up front what you will be charging us for the room.

  • Morgan Evans Apr-07-2022
    Finished
    Minimums tripled in my city and doubled in Las Vegas. Prices sky high on meals and just a few buffets. Rental car prices through the roof. Las Vegas was fun when more affordable, but I will find other ways to spend my money!