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Question of the Day - 13 June 2026

Q:

A relative of mine is planning to move to Vegas and go to school to learn to be a blackjack dealer. How secure do you think this profession is? Are we looking at a day when most of them will be replaced by computers?

A:

We're sorry for your relative to have to report that we're looking at a not-too-distant future when blackjack dealers will go the way of town criers, wagon-wheel makers, elevator and switchboard operators, and bowling-pin setters.

All dealers, not just blackjack, are already in the process of being replaced by electronic table games (ETGs) and stadium games. In the latter, a single dealer on a central podium deals to a "stadium" full of players at individual screens; the largest of these setups can handle as many as 50 players. The Venetian's stadium, for example, has 44 positions. 

Don't take our word for the dealer dead end. Chapter 1 of a new book coming out in the next couple of months, The Smart Table Revolution ("Smart" meaning in part dealer-less), is titled "The Disappearing Dealer." The author, a long-time director of table games on the Gulf Coast, explains that three "relentless" forces have converged to lead to the obsolescence of live dealers: labor shortages, rising costs, and changing player expectations.

"During COVID, the dealer pipeline collapsed. People left the industry and didn’t come back. New hires were harder to come by and even harder to train. Everyone wanted more money, more flexibility, and fewer midnight shifts. Those who stayed found themselves doing more with less. Dealers' time on the game stretched from 60 to 80 minutes."

He goes on to elaborate about the second force, rising costs. "Labor makes up more than half of any table games director’s budget. But aside from the savings, ETGs don’t call in on a Saturday night when we’re desperately trying to spread tables, they don’t need regular breaks, and perhaps most importantly in the current hiring environment, we don’t need to train them for years before they can deal a jam-up roulette or dice game."

Third, there's the issue of player expectations. "The average guest is now younger, more tech-savvy, and far less interested in the social rituals of the traditional pit games. They grew up pressing buttons and their chit-chat takes place mostly on Chat. Playing on machines
means lower minimums and judgment-free betting, so that's where they naturally gravitate."

You can blame the pandemic for the acceleration of the disappearing dealer by the ETGs. "With dealers scarce and many new players willing to interact with advancing technology, change had to come. ETGs had been quietly building momentum for years; the pandemic didn’t create them, but the conditions of COVID allowed them to explode in popularity."

And they're not going away anytime soon. Entire casinos are switching over to ETGs. The Golden Gate downtown is just one of many. That puts dealers, some with decades of experience, out of work and to get another job, they're competing for fewer and fewer positions.

And here's another wrinkle that might not be immediately discernible. Break-in dealer jobs at, for example, low-limit grind joints have already pretty much disappeared. Gone are the $1- and $2-minimum tables where a casino could train a dealer fresh out of school without having to worry too much about mistakes. 

None of this is to say that the dealer will be extinct anytime soon. But in terms of job security and growth potential, ETGs and stadium games will, eventually, render live dealers as superannuated as modern medicine rendered leech farmers. 

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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Comments

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  • William Nye Jun-13-2026
    Advantage player
    How will this effect the advantage player or Pro or teams if they still exist?

  • Doug Miller Jun-13-2026
    Sad, but not really surprising
    If any dealers read this I want them to know that I am sad to see this answer to the QOD, but not surprised.  I will continue to try to tip dealers when I am ahead, but I always suspected this would happen eventually.  I originally thought that this was solely driven by a desire to cut costs, but I guess social trends are also behind it.  Video games at home and in arcades have been popular since at least the 1980’s so maybe that’s a subtle part of the trend.  I’m not praising this trend but I accept it.

  • O2bnVegas Jun-13-2026
    ditto sad
    Camaraderie with the dealer is part of the fun of table games, IMHO.  Sad to read about this trend.
    
    Candy

  • John Hearn Jun-13-2026
    It's not the same
    I think dealers will become an attraction in themselves at some point. I know I would seek out a heman-dealt game over an ETG any day.

  • Derick Jun-13-2026
    Longhorn
    Was the Longhorn casino that sold owned by the famous car dealer?

  • Adumb Jun-13-2026
    There is one game
    Poker, learn to deal live poker games as it’s currently going through another boom across the country.

  • black jack Jun-13-2026
    Candy nailed it
    I’ve known some dealers for over 20 years. Saw many break in dealing at the places like the Western and the “good old ElCortez” and move on up to better opportunities in nicer casinos and supervisor slots all over town. I’m not playing at one of those sterile and soulless machines, ever! Lucky for me I’m pretty old and will be dead before blackjack is completely destroyed…

  • John Dulley Jun-13-2026
    Sucks 
    Kinda sad but like said here it was pretty much inevitable. The Wynn has the BEST dealers, hopefully they’ll be one of the last casinos to change. I really have zero desire to play blackjack on a machine. 

  • John James Jun-13-2026
    Live dealers
    Some day in the future we might see casinos advertising “ live dealers”

  • That Don Guy Jun-13-2026
    re: Advantage Player
    I will assume "advantage player" refers just to blackjack.
    
    Here is one way that they are affected: the computer that controls the game not only can track each player's betting pattern, but can maintain the current count using any number of systems simultaneously, and if it detects a correlation, it signals security, and somebody is about to be backed off.
    
    Another way, although this isn't "advantage play" so much as cheating: hole carding is now impossible.

  • Ken Kjelson Jun-13-2026
    Machine Craps
    As far as craps is concerned, the video or bubble versions are much better than the live game, simply because the player controls the pace of the game. On hot rolls the machine can't slow down the game or yell at the player to hit the back wall.