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Question of the Day - 23 January 2009

Q:
I recently won a $2,400 jackpot at a locals casino in Vegas. Once the slot attendant & staff paid out my money, I really didn't have a clue how much if any to tip her. Should one tip the staff on a jackpot winner? If so, what are the tipping guidelines?
Jean Scott
A:

This was a question we posed to author Jean Scott back in September, 2005, and her response then still holds true, so here's what she said:

I spent 16 pages of More Frugal Gambling talking about tipping, since greasing palms is a way of life in casinos.

Here are the basics: You’re never required to tip, but you will look very stingy if you don’t. The amount of a tip is a personal choice and there’s no exact figure that’s "correct" (unless a tip is added to a bill); there’s always a range of "acceptable" amounts. You aren’t in a popularity contest and don’t need to feel pressured into giving an extra-large amount. Employees always want a big tip -- they’re human, after all -- but they’re usually grateful for something in the lower part of the range.

Plan your tipping ahead so you don’t have to make instant decisions in the excitement of the moment, a time when you often overtip and regret it later. Many players use a percentage system for their tipping on top machine jackpots, generally ranging from .5% to 2%, but most commonly 1%. My husband Brad and I use a graduated percentage system, starting at $10 (1%) for $1,000, but decreasing the percentage as the jackpot climbs, with $20 (.5%) for a $4,000 payout and a maximum of $40-$100 for higher jackpots of $8,000-$20,000. We go to the high end of the range when service is quick and/or especially pleasant, to the low end when it’s slow and/or surly. We also always keep small bills on hand so we don’t have to depend on the jackpot payoff to have the denominations of bills we want to give.

Sharing of tips among employees is common, but you can’t always assume that. And who’s included in the share arrangement varies widely from casino to casino. Often, supervisors and security personnel aren’t included and sometimes aren’t even allowed to accept tips. You can always ask one of the employees. We use a spread-it-around method, especially if we don’t know the exact share arrangement. We keep the amount of the total tip we’ve decided on in small bills and give one to three bills to everyone who shows up (and is allowed to take a tip), including the porter tidying up nearby and the cocktail waitress walking past. This makes a lot of people happy ... and makes us look more generous than if we gave the same amount to one person.

For input on this subject from other LVA-affiliated experts, check out our comprehensive Las Vegas Tipping Guide in the LVA Visitor Guide section, where you'll also find a wealth of other useful information, including our guides to Childcare options, Special-Needs Visitors, free WiFi Hotspots, Las Vegas Weddings, "Green" Vegas, First Aid, Radio Stations, and a whole lot more.

Update 23 January 2009
Always an emotive subject, here's some more reader feedback on jackpot tipping: "ARE YOU KIDDING ME? I'm a local gambler. I think 10 bucks for a 1000 jackpot is a joke. And then to spread it around to 3-5 people? That's more insulting than just not knowing to tip. Bartenders get 100 on a 1000 jackpot. On the floor, $20 to each of the 2-3 people that pay you out. I hang out in a lot of places and have a lot of friends and family that do the same and we all tip like this and have for a decade." Ooops! This reader learned her lesson today: "Tipping error ... Wow. I guess I must have way over-tipped. I got caught up in the moment when I hit a $4,000 royal flush, and I gave the bartender a $100 and the guy that paid me $100 and his partner a $20. My husband said to me, 'Are you crazy?!' Well, the scary part about it is that the following week we were back at the same place and the bartender came up to me and said, 'I hope you hit another big jackpot!' And I was thinking I hope so too and my husband was whispering to me, 'And your won't be tipping like that again!!' I had no idea I went overboard so bad, and the worst thing was she wasn't even our favorite bartender. Stupid stupid me!"
No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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