For this answer we turned to Jean Scott, who is one of the world's leading experts on how the comp system works, especially at the low end.
This is a good question, but not a simple one. Nothing about casino policy is ever simple; therefore, it's difficult for me to give you a simple answer. Getting comps is an art, not a science, and there's no "casino handbook" that you can consult. Well there kinda is -- I addressed the subject in my book More Frugal Gambling. In fact, I guess I got a little carried away with this favorite topic of mine, because I filled up 84 pages talking about it. In the book I provided some very broad ranges of betting requirements for getting comps, depending on whether the casino is a low-level grind joint, a fancy resort, or something in-between. I don't have 84 pages for this answer, but here are some suggestions.
When you play machines, getting comps is tied more closely to players club points than when you table games, so getting table-game comps requires a different approach. If you want to know what it takes to earn comps on table games, approach a pit boss and ask what minimum bet is required for your "play to be tracked." You have to do this for each casino that you play in, because there simply isn't a general rule, even for casinos under the same company umbrella or for like casinos in the same general area. Do this before you start playing, because the casino needs to know at what level you're betting and for how long (that's "tracking" you) before they can issue a comp. If you're playing at the very minimum tracking-bet, you probably shouldn't expect to qualify for a comp until you've played for three to four hours. If you're playing well above the minimum, then comps may become available after an hour or two.
Establishing the comping parameters takes a lot of the scariness out of asking, but you may still be hesitant. So now I'll give you some of my favorite "tricks" to avoid feeling foolish when you use my trusty "just-ask" strategy (for both machines and tables.
* First decide exactly whom you need to deal with. As explained above, if you play tables, you'll talk to a pit boss. If you play machines, you'll talk to a slot host. However, if you play both, depending on how integrated the casino comp system is, one of them may or may not know about your play in the other area. I would talk to a slot host first, then you can ask if both your table play and machine play show up together on the computer records. If the casino doesn't combine the two, asking a pit boss for a comp might allow you to save slot club points for another comp at a later time.
* Once you decide on your target, try to make contact when you're playing at the highest level at which you plan to play. First impressions are important. If you sometimes play quarter machines and sometimes dollars, ask to see a host when you're on those dollar machines. Don't try to be sneaky here and sit in front of a $5 machine if you never play that high. The host will more than likely check your account -- if not right away, eventually -- and you'll be labeled a "Comp Hound" if he thinks you've run this move, and your potential for future favors will suffer.
* Use language in your interaction with the pit boss or host that doesn't require a yes-or-no answer:
"How much longer would I need to play to get two comps for a buffet?"
"I was wondering how many hours I need to play at this machine to get a room comped."
"Can you evaluate my play and let me know what comps I'm entitled to?"
Casino executives really don't like to say no. So these neutral questions make them, and you, feel more comfortable and avoid awkwardness on either side.
* Display a good attitude. Hosts have to follow their company guidelines for comping, but these include a broad range of benefits. Be demanding and you'll find yourself with only the minimum for your level of play. Be friendly and appreciative and you'll be amazed by the comps you'll be readily offered.
For more wisdom and insights from the "Queen of Comps," check out Jean Scott's money-saving products at ShopLVA.com, not to mention her Frugal Vegas blog.
