MGM Resorts International assures us that "www.Mlife.com is fully up and running. [We’re] not sure where the idea about the hacking comes from." LVA also spot-checked several Mlife pages and features, which are myriad since each hotel in the MGM Resorts International group has its own Mlife section on its website, plus there's the mobile version, the "insiders" version for staff (that's the only one we could not check, since we don't have an employee login), etc. We found everything to be business as usual and some googling revealed no trace of similar complaints from others since 2012, other than some grumbling on TripAdvisor about how things can be slow and clunky at the beginning of the month, when new deals and offers are uploaded. There’s no sign of it being down for maintenance or otherwise out of service. We’re confess to being mystified by the question (and the sender did not respond to a follow-up email we sent, requesting a url for the allegedly broken site).
That's not to say such incidents never occur. Back at the end of 2011, the Cosmopolitan of Las Vegas' site experienced some kind of issue. Various LVA/QoD readers wrote to us, stating they were unable to log in in to Cosmo's site and their player accounts, with the unofficial word being that the site had been hacked and some personal information compromised. Those trying to log on were greeted with a "down for routine maintenance" message similar to the one today's questioner cited. In due course, all returned to normal and we don't recall any official statement about what had caused the temporary hiatus in service.
Similarly, in February of last year the Venetian, and other Las Vegas Sands resorts around the world, fell victim to a much-publicized cyber attack that definitely saw sensitive data accessed, particularly that of company employees. What appeared to be a politically motivated hacking drew the attention of the FBI and the Nevada State Gaming Control Board, among others, and saw some sites remain down for a few days, we seem to recall.
