Station Casinos Vice President of Corporate Communications Lori Nelson says, "It’s too premature for any of those operational details to be finalized at this time." She added that "several more details" concerning folding the Palms into Station (which recently changed its corporate name to Red Rock Resorts and trades on the NASDAQ as RRR) will be forthcoming in the months ahead.
Boyd Gaming spokesman David Strow wrote us, "Our current plan is to integrate the new properties into the B Connected program at some point in the future … We do not yet have a specific timeframe on when that will happen (or any details about the transition … it’s too early in the process), but that is our current objective." There's no chance of Aliante and the Canneries being herded into off-brand Club Coast, as that no longer exists as a separate loyalty program.
Why the delay? "That's a big-money decision for them," says casino consultant Bill Zender, author of Casino-ology. "Unless it's the same system and they're doing everything the same." (Unlikely.) Boyd and Station will have to re-calibrate the Aliante, Cannery, and Palms point-accrual systems or buy a new one, plus transplant players like yourself into their own databases.
"If you can put stuff on the back burner, you do so," says Zender, who adds that the buyers will be concerning themselves first with questions of staff retention and issues as menial as whether to replace chips and playing cards, and whether to retain existing contractors or try to slough those obligations off onto the seller. The player database is a big-ticket item, so dealing with it gets delayed.
So the best we can do is counsel patience and urge you to stay in touch with your casino host about when the respective changeovers will happen.
