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Question of the Day - 26 January 2019

Q:

My husband and I often play together. Yesterday we ran into something unusual.

We were playing video poker at Green Valley Ranch. When we got our multipliers, my husband's was higher than mine. Since I'm faster, we switched cards. As we played, a window appeared on my husband's machine with the heading saying, "Advantage Player Tracking System." It was there only for a moment and then disappeared. We have never seen it before. Is this something on every machine? Or should we worry? We play NSUD for quarters, usually when the multiplier makes it +EV.

A:

[Editor's Note: This answer was written by Bob Dancer.]

The “advantage player tracking system” is used by Station Casinos to identify (and later restrict) players whom they deem to not be profitable customers.

I have no inside information on what parameters go into this system. The following is “educated speculation.”

The casino knows that a player who plays only on loose machines on big multiplier days has the advantage. For casinos that are nits about this (think Station Casinos, Boyd, M Resort, and a few others), this is a reason to restrict the player.

The casino also looks at your win-loss record. If you’re playing the way a “smart” player plays and you’re sufficiently ahead, your mailers will get very small or maybe non-existent. If you don’t take the hint, they’ll take stronger action, like eliminating multipliers or making you ineligible for certain other benefits.

I would definitely take the message you received as a wake-up call. You need to give the casino some play where they have the advantage. Perhaps play 8/5 Bonus sometimes. It’s 99.17%, but even with most multipliers, the casino has the edge. Perhaps some slots sometimes.

It’s painful for knowledgeable players to play lesser games, but it’s money in the bank if they do. If they always play the loosest games on the highest multiplier days, sure as shootin' they’re looking to be restricted. By playing with some camouflage, you’ll extend your welcome much longer. You’ll end up with more money in the long run, although with a lesser dollars-per-hour return along the way.

It’s a real shame that casinos are doing this to quarter players. You might have a $3/hour advantage over them on the big multiplier days if you play competently. You’d think a casino could fade that.

Also, even not-so-good players sometimes wake up to extra royals or extra sets of deuces. They’ll appear to the casino as advantage players when in actuality they aren’t. Some casinos just aren’t very sporting. It’s very possible that Station Casinos is the worst at this, although I need to see data that they aren’t going to let me see in order to say this with complete confidence.

Welcome to video poker in 2019!

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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Comments

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  • Don the Dentist Jan-26-2019
    Stations
    Stations has been no-mailing APs for many, many years. Wife and I were no-mailed in July 2009, almost 10 years ago.

  • Pat Higgins Jan-26-2019
    Pat H
    Ran into this several years ago in a casino near Albuquerque.  It was a bank of progressive VP machines(4 as best I remember) with an excellent return even without the progressive.  What the casino did was block the slot where you inserted your players card, so that you got no credits for play--no comps for play.  When the progressive got real high, teams would "hog" the machines so that one or more of their members were playing the machines 24/7. Have not been there in years so don't know if they have this.
    
    This same casino payed 3 times on the 2 and 12 on the craps table field bet making it an even bet.  
    
    Also at the craps table the casino had no house vig on the 4 and 10, whether you bet $5 all the way to the max bet of $500. Making this bet an odds bet without the base pass line or come bet.   

  • David Miller Jan-26-2019
    Advantage player...
     "Advantage player tracking system" What a joke. Casinos open their doors begging people to gamble, then when one learns how "to play the game", especially legally, these cretins no longer want your business. All they want coming into the casinos are losers who should be happy for the "entertainment" that the casinos provide. What a joke.

  • Kevin Lewis Jan-26-2019
    Fear the walking dead VP player
    Stations is trembling in its boots about the hordes of AP zombies descending on its casinos to rape and pillage (or, I guess, munch). Be proud that the casinos fear your potential $10 an hour profit so much that they wet their panties at the very THOUGHT of you setting foot in their establishments! It's like being barred from McDonald's because you only order the specials.

  • Anthony de Jesus Jan-26-2019
    It's like casinos are giant APs
    Who absolutely refuse to gamble without an edge.

  • Frank Weston Feb-20-2019
    Update
    Bob Dancer has expanded on this subject in his Feb 19th column. At the conclusion of which he states:  Author’s Note:  "After this article was prepared, I received information that the IGT brand for player tracking systems is called “Advantage.” Thus, “Advantage Player Track System Activated” simply means that the casino is using the IGT software. It does not mean necessarily that the system believes the particular players are playing with an advantage."