2014-08-18
I just got my first promotional e-mail from the "new" Westgate (formerly LVH). I always read the fine print at the bottom. It says: "Any changes to reservations may be subject to revised rates or reservation change penalties." I can understand changes being subject to revised rates, but are "reservation change penalties" a new way to get more money, as with the resort fees? I called the hotel and got no specific answer from the reservationist, other than the first night’s deposit is charged if you cancel late -- no specific hours given to do that. To me, it says if I change my reservation at any time, there is some kind of penalty. What can you find out?