When I log into my (MGM) M life account, it says that the Borgata in Atlantic City is a partner of M life. In what capacity are they partners?

Recently my wife got a notice from the Illinois Bankruptcy Court about a Caesars creditors’ meeting. They don't owe her any money but she has a lot of Total Rewards comps. Is Caesars going to "dump" its customers’ comps to save money?

I know sometimes I forget my casino players card and have to get a new one printed. That said, how many players cards do the casinos print each year? How many are for "new" members and how many are "duplicates"?

The Mlife website has been down since the middle of January. Is MGM actually making improvements (hopefully, the site's functionality was average at best), or, was it hacked and shut down for security?

At Boyd Gaming what is the difference between card-score points and slot points?

When I went to the casino in Tampa, I was told that they could not comp drinks at the bar like in Las Vegas because they were not an Indian casino even though I was playing video poker at the bar. Are the Seminoles the owners of the casino? What are the restrictions to comp drinks? This was the same reason given to me at the Oxford Casino in Maine. They comp drinks in Connecticut at Foxwoods and Mohegan Sun. What are the reasons for not comping the drinks?

What would a Caesars bankruptcy mean for casino players? Should we be running to cash in rewards credits before the likely January filing?

I first read Comp City many years ago and thoroughly enjoyed it, repeatedly referring to it over the years in order to maximize my comps. Given the residual effects of the Great Recession, the exponential progress of tracking/analyzing technology, and the almost-absolute stranglehold that the corporate mindset has on the gaming industry (which puts profits above all else including customer satisfaction/loyalty), I wonder how much of the techniques or even the practice of comp wizardry is feasible today. Any thoughts?

I get "complimentary" room offers on a regular basis from Strip hotels, but I've found out these "comp" rooms are ANYTHING but FREE, as it seems all the Strip resorts still charge "resort fees" of $25 of more per night, even on the so-called "free" nights. Do all the resorts apply those mandatory surcharges even on "free-room" nights?

We continue our Sunday Sample series with an excerpt from best-seller Comp City by Max Rubin, the ultimate comp wizard and a masterful raconteur who always has a mischievous glint in his eye. Find out why the casinos fear him (and it's not because of his gambling expertise).