What happens if someone wins a huge jackpot at slots or video poker, but can’t fill out the tax forms, because they’re too drunk to fill it out, or they don’t have the proper identification, or they’re from another country, or they refuse to fill it out. Do they just not get the money or is there more? Could they get arrested?
[Editor's Note: Andrew Uyal, floor supervisor at the Cromwell, answers this one.]
I've yet to meet someone who's too drunk to accept money, but stranger things have happened.
Actually, there's little or nothing that the player has to do in order to get paid on a jackpot. Yes, forms are filled out, but the staff fills in all the blanks using information from the player's account. Sometimes additional information is needed and provided by the player if it's not on file yet, like a Social Security number.
The pit or slot personnel will plug that information into the system and generate a W2-G if the person lives in the U.S. or a 1042-S if the person lives outside the U.S. All the player has to do is provide identification, along with whatever information is missing, and sign the papers.
Occasionally, someone won't have the proper identification. It doesn't happen often. I've only had to deal with that a handful of times over 12-plus years. This can get tricky. If you can't prove you are who you say you are, the regulations prohibit the casino from paying the jackpot.
Are you just out of luck? Well, no.
The casino will transport your payout to the cage with the generated tax papers or as much information as can be gathered. It will be put on deposit, waiting for the player to return with the proper identification. When the player does come back with the necessary ID, everything is verified and the payout can be completed.
Usually this problem is solved later that day or the next, because normally the ID is in the hotel room, car, or with a spouse. If not, the safekeeping procedure is more like a cyber banking transaction than a lost-and-found type of thing. The player's account is messaged, indicating that he or she is owed the money, and it's held "indefinitely," until the identification is provided. (I don't know if "indefinitely" means forever or if it has a limitation. Indefinitely was all I could uncover.)
With lost or stolen identification, it can get ugly for the player, because there's no way to retrieve the money without ID. So whoever hit the jackpot has to return home (or to an embassy, if it's an international guest), get a valid ID, and return with it to claim the money.
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Howard M
Dec-01-2022
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Doc H
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LynGHS
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Kevin Lewis
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Doc H
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O2bnVegas
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NeonGlo
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rokgpsman
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OMB13
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AlwaysTails
Dec-02-2022
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rokgpsman
Dec-03-2022
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