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Question of the Day - 07 September 2017

Q:

Questions. We get lots and lots of questions.

A:

In the 7/31 QOD, you stated that 100% smoke-free gambling facilities are required by the laws of 24 states. One of the states listed was Arizona. I live in Arizona and have been to almost every casino here and have NEVER found one that is smoke-free! If it’s “required by law” that these are 100% smoke-free, then how is every casino here getting around that?

The 2006 Smoke-Free Arizona Act made it a law that all public casinos be smoke-free, but of the 25 casinos in Arizona, every one of them is operated by a Native American tribe and not bound by the state’s anti-smoking law. Most permit cigarettes in restaurants and gaming areas. One that doesn’t is the Desert Diamond in Tucson, which bans smoking in restaurants, in part of its bingo hall, and in separate poker and slot-machine rooms.

Ellis Island's Front Yard was originally scheduled to open in May of 2017, how is it progressing (or not)?

Yes, it’s progressing nicely. The new two-story outdoor dining, drinking, and entertainment space could open as early as November.

Recently, I visited the Fun Dungeon at Excalibur with my children. When it was time to leave, I still had $14 in quarters left over. I received those quarters from their change machine. On my way out, I stopped at the casino cashier to convert my quarters back to bills. I was told they have a self-help change-counting machine. I went over and thankfully read the fine print before using it and saw that they were charging 10% in fees. Of course, I went back to the cage and refused to pay the fees and they made a "one-time" exception for me. My question is: How common is this ridiculous practice now? This is the first and only time I've experienced this!

With the transition to ticket-in-ticket-out slot and video poker machines being almost entirely complete, most casinos no longer accept coins at the cage. Only those that still have coin-in machines do so; Excalibur isn’t one of them. Circus Circus and Slots A Fun, six downtown casinos, and the Eastside Cannery do, the last time we checked in November 2016, though they only accept coins in the same denominations as their machines—no dimes at most, for example. 

Just spent eight days in Vegas and Laughlin and found ALL video poker machines to be EXTREMELY tight. Has the state of Nevada changed the payoffs on machines?

No. The state has nothing to do with tightening the payouts on video poker machines. The state mandates a minimum payback percentage (except for some antique machines in Virginia City) and Nevada hasn't lowered it. 

Are some casinos limiting free drinks to some players and if so, which?

No. The big casinos aren’t limiting free drinks, they’re simply instituting stricter controls over them at the bars. MGM casinos, along with the Cosmopolitan, use a voucher system; Caesars Entertainment casinos employ a light prompt on the backs of machines. The vouchers and lights indicate when players have earned free-drink comps. But these are only at the bars, where the drinks are served by bartenders, not out on the floor, where they're delivered by cocktail waitresses.

Anthony Curtis wrote, “To be honest, I couldn’t drink fast enough [to keep up with the free drinks] and walked with two vouchers in my pocket.” He explained that it really doesn’t have anything to do with the players; the target is bartender theft, which is enabled by the power to comp at a cash bar.

 

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Comments

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  • [email protected] Sep-07-2017
    The "stealth" Drink Girl
    Drinks in Vegas are never free and always include a minimum  $1 tip or the waitress "disappears"! Then there is the whispering gal that rushes by with a library-whisper of the word "drinks". In the wee small hours of the morning, drink girls are harder to find. I am not really complaining, as it's all about the charm and humor of Las Vegas! The funniest joke of all is the girl who has lost her "GPS". She takes your order and can't find her way back. Maybe her shoelaces are too tight, like Gracie Allen?

  • Sandra Ritter Sep-07-2017
    Cashing Coin at a Casino Cashier
    I go to Vegas yearly for a week at a time. The last many trips I stay at a nice comped suite at the Flamingo. I build up quite a bit of coin from cashing in the TITO at machines. The day I leave I go to the cashier and they always cash the coin for me into dollars. I've never had a problem.

  • A J Conner Sep-07-2017
    drink vouchers at Cosmo
    Played at the Chandelier Bar. I had two drinks and had four tickets left  when I had to meet wife. I asked the bartender if I could give them to other people at the bar. He said it was not allowed. I asked if I could order drinks for with my tickets and give them away. Again was told not allowed. I'am calling BS on this. If I earned the tickets why can't I dispose of them as I see fit. In the end I just left the tickets. Was I scammed and the bartender turned around and gave the tickets to his buddies? Next time no money will go in his tip glass until I leave and if I was scammed his tip will be the unused tickets. Also Cosmo tickets are timed, so beware they don't time out before you get your drink.