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Question of the Day - 07 May 2018

Q:

Why are casino coffee shops so expensive, compared to non-casino shops? An omelet, for example, is maybe $8 in a diner, but at a casino, it's $16 or more.

A:

We’ll assume that you’re referring to the cost of breakfast in the Strip megaresorts. For example, your basic ham-and-cheese omelet at the Terrace Pointe Café at the Wynn is $18, while at the Copper Whisk Café at the Orleans it’s $10.99, and a build-your-own omelet with three items at the Sterling Spoon Café at the Silver Sevens is $8.99, right around your diner price.

We can think of several reasons off the top of our head why this is so.

First and perhaps most obvious, the megaresorts charge more than double in some cases simply because they can. They have something of a captive audience; many if not most hotel guests prefer not to have to schlep through the casino and parking garage, get in the car, and drive to another restaurant, if they even know of one, just to save a few bucks. They can also charge meals to their room, which is a convenience that lets them pay one price for their entire stay.

The second reason has to do with comps. The higher the food charges in the coffee shop (and all the other hotel-casino restaurants), the more gamblers can feel like they're getting extra for their action when they’re comped. Of course, food is a soft comp, not a hard comp like airfare reimbursement or a rebate on losses. The casino isn't actually shelling out anywhere near the, say, $50 in a breakfast comp for two that the gambler and his wife think they’re getting. So it works doubly in their favor to jack up the restaurant-food prices.

Also, the couple paying cold cash for that same breakfast for two is subsidizing the gamblers' comped meal via the high prices.

We don’t know this for sure, but $18 omelets in the coffee shops might also subsidize the six-figure licensing contracts, multi-million-dollar build-outs, big-money development fees, and $1-per-year rents commanded by celebrity chefs up and down the Strip.

They might also subsidize the room-service departments, which are notoriously unprofitable, and the buffets, which also tend to lose money, even the most expensive ones, and any food-and-beverage promotions and/or loss leaders the hotel-casinos are running.

Another reason probably has to do with collective bargaining. We've seen estimates that at unionized restaurants, labor can account for a full 50% of total food and beverage revenue, compared to 20% at the non-unionized ones. 

Finally, the casinos charge what the market will bear. You might accuse them of greed and we’re not arguing against, but they’ve simply determined what people will pay and that’s where they set their prices.

As we admitted up front, these reasons are off the cuff. If we've missed anything or got something wrong, please let us know. 

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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Comments

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  • [email protected] May-07-2018
    Be more creative. Go elsewhere!
    I can walk (or bus it) up and down The Strip and do far better elsewhere, which is what you pretty-much said. Hash House A Go-Go has never charged us a "plate charge" and they expect normal-sized people to split their huge double-priced entrees. A "killer" Breakfast or any meal. Just leave a nice tip and buy a drink or two. Fast food abounds. So do Casino food courts. At Midnight, the prices at places like "Grand Luxe" don't seem so bad and that's at the Venetian. Fashion Show Mall has a top-floor food court (and other places) as well. After you have been to Vegas a few years, you will figure it out. There's always Walgreen's too.

  • [email protected] May-07-2018
    Other options: Go Downtown
    If you are a savvy tourist, you buy a a RTC bus pass anyway. Again, off Strip (sorry) but any Boyd Casino Downtown and especially Main St. Station. Barely $10 for a hot and fresh breakfast. But again, it's not a coffee shop. Oh well. Check out the nice (and cheap) mom and pop places in the "Arts District" just beyond the Fremont "Plaza".

  • O2bnVegas May-07-2018
    room service per person
    This begs the question:  Hubby and I usually split one room service meal, e.g. a sandwich with fries.  Never order a beverage.  The order taker on the phone always asks "how many are dining?"  I am tempted to say "one".  Can I get away with that?  Will it negate any "per person" charge add on?  We usually won't need the extra plate/fork/napkin, glass, etc.  Anybody done this?  Otherwise we enjoy room service, overcharges and all.  I'm already bathed and in my jammies when it arrives.  A guilty pleasure for sure, all the overcharges, but love it.

  • [email protected] May-07-2018
    Times have changed
    This really has changed a lot recently.  20 years ago, even 10 years ago, you could get a coffee shop meal at a pretty reasonable price.  Now they're priced like fine restaurants, easily running $30-40 all in for their better selections.  I tend to pick up breakfast items at CVS, hit the food courts, and save the coffee shop for one or two nice meals.  I have noticed where I stay (TI) there are other alternatives - a reasonably priced pizza place, and the new restaurant by the sports book actually has a nice sandwich selection more reasonably priced than the old place.
    
    I'm not a big breakfast eater, but if that's what you like, there are (I think) more than one Denny's on the strip which serve good breakfasts.

  • Martyn May-07-2018
    mvander
    I stay on the strip, but I love going to the locals for breakfast.  With my rental car, I have been to Marilyn's at the Tuscany, the Silver Seven's café, Ellis Island, both Arizona Charlie's for the special, and the venerable Peppermill.  It's cheap, fun, and you meet all kinds of interesting people.