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Question of the Day - 27 March 2020

Q:

Regarding casino tickets that will expire during this month or the month of April. How long will they be redeemable when the casinos open? I sure hope they will be honored.

A:

We’re not sure if you’re asking about sports betting tickets or TITO (ticket-in ticket-out) vouchers, so we’ll address both. But first we’ll state that the casinos will most likely honor just about anything that may have expired during this period. It’ll take some effort to bring things back up to speed when they're allowed to reopen and denying a payout isn’t a good strategy for that.

Sports book tickets will probably be cashed beyond the expiration date, but there’s no reason to even risk that they won’t. Winning sports tickets can be mailed in for redemption. Take a picture for backup then, mail it to the casino according to the instructions on the back of the ticket. They may not get to it for a while, but then again it might be handled quickly. We've heard some sports book representatives on VSiN this week saying that they currently have staff processing tickets that are mailed in. Either way, you’ll eventually get a check in the mail. For more discussion on this topic, see Blair Rodman's blog "Virus Sports Suspensions -- How Do They Affect Your Bets."

As for TITO tickets, there’s almost no chance a late redemption will be denied. The casinos were very good about cashing expired vouchers even before this crisis and there’s no reason to change that policy now. No guarantees, but you should be fine if you present a ticket for redemption anytime this year, and even beyond. Bring the ticket on your next trip and you're a big favorite to get paid.

 

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Comments

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  • Ray Mar-27-2020
    Win totals
    Do the win total bets on Hockey and Basketball get refunded because the seasons likely won't finish? What about Baseball win totals that were sold, assuming that the season may be shortened?  And if there are no playoffs, can we assume that "odds to win the title", etc. bets are considered no action?

  • Boogieman888 Mar-27-2020
    Suprise
    Expiration dates on TITO tickets is just another way for the casinos to get money from the uninformed. Although  you have to go to the cage to cash them, I have never been denied my money when presenting an "expired" ticket.

  • Donzack Mar-27-2020
    In room slots
    Have casinos ever installed slot machines in a hotel room. I paused my dark during Crashing Las Vegas,1956, starring the Bowery Boys. After suffering electric shock,Sach can predict winning numbers in different events. They win a trip to Vegas at the Pelican hotel where he easily wins at the roulette wheel. In theIr room at the  Pelican, Slip gives the valet a quarter tip who then puts in a slot machine in the room and hits the jackpot. Were slots available in the rooms by request or otherwise. I’m sure the wiring and security issues would make this impossible today. 

  • Bob Dancer Mar-27-2020
    How about direct mail?
    A similar-yet-different question is what about your mailers? Let's say you received a mailer saying you get $25 a week from the XYZ casino through March.
    
    When the casinos closed on March 14, we became unable to pick up any more of this free play. Does it evaporate? Does it get reinstated? 
    
    What happens?
    
    I suspect every casino will handle it differently. In the meantime, I'm keeping all March mailers.

  • Llew Mar-27-2020
    TITO
    My guess is that you could just insert the ticket into a machine, then cash out a new one with a new expiration date on it.