I’ve been a loyal frequent blackjack player at an L.A. casino for 15 years. In the beginning years, I won most of the time. But in recent years, the tide has turned. My experience tells me something’s wrong. Dealers never bust, believe it or not. When they get a picture and a 6, almost without exception they’ll get an ace. Many players who double down lose because of the upcard being 6. It is not only once or twice, it has become a common scene. If players play two hands, the dealer will get 21. You play two hands again in the following hand, the dealer gets another 21. It is also common for most of the dealers to get a blackjack at the beginning hand. Strange! Not one dealer but all the dealers. So ridiculous that when a dealer gets a face card, 99% of the time for 100% of the dealers, the down card is a 10 or face card. Has the Gaming Board been informed of this cheating, but taken no action to penalize the casino? Can the players claim back all money lost according to the loss statement?
[Editor's Note: We've answered similar questions about cheating blackjack dealers a number of times, but for this answer, we were curious how a blackjack player who's sat through more hands than 99% of fellow players would respond. So we handed it over to Arnold Snyder. ]
In my decades of playing casino blackjack, including at many of California’s casinos, I have on a few occasions seen cheating dealers. Though it's not common, I know this is an occasional problem in casinos. So I’m not going to blow you off and say you’re wrong, especially since I’ve never watched the games at the casino you refer to.
But from your description of your experiences, I tend to think you’re either exaggerating or just not recalling all of the situations correctly.
Example: “In the beginning years, I won most of the time. But in recent years, the tide has turned.”
This is pretty vague. I’m assuming you’re not a card counter or any type of advantage player using a valid system for beating the game. It’s hard to believe that a recreational player who frequented the blackjack tables would win “most of the time” for the better part of 15 years.
Example: “When they get a picture and a 6, almost without exception, they'll get an ace. Many players who double down lose because of the upcard being 6. It is not only once or twice, it has become a common scene.”
Sorry, but this doesn't add up. There are definitely sleight-of-hand artists who can hold out an ace to steer to a total of 17 (a ten card, a 6, and an ace add up to a hard 17). But if this is constantly being done, why wouldn’t they hold out a five, instead of an ace, so they can turn their hands into 21s? Then they would beat every hand on the table except for players with 21s. A lot of the double-down and split hands would beat a dealer 17. A crooked dealer who could control an ace would be much more likely to use it to make his own hand into a natural blackjack.
Example: "When a dealer gets a face card, 99% of the time for 100% of the dealers, the down card is a 10 or face card."
That has to be an exaggeration. First, even if every blackjack dealer in the joint is a card mechanic who can beat the players at will, so much cheating would be going on that someone somewhere sometime would see something. Cheaters aren't perfect; when they mess up, it can be pretty obvious.
And what's in it for them? Is the casino cutting them into a portion of the winnings? If so, then they're in some kind of grand conspiracy that seems like it would be very hard to pull off. If one of them gets caught, it's unlikely he or she would take the whole fall. Would every dealer put his or her trust in every other dealer and the casino managers? And would the casino risk its license by putting its trust in its minimum-wage employees?
Besides, with some exceptions, casino dealers want their players to win, not lose. Their paychecks are small and they rely on tips for the bulk of their income. What player who lost all the time would toke a dealer? And who, for that matter, would ever play in this casino? All the players would lose all their money every time they played.
You might, in fact, be witnessing cheating dealers. Your report sure makes me wonder. If so, I highly recommend frequenting a different casino. If not, you might want to review the blackjack basics, such as the house edge, normal fluctuations, and how to play basic strategy to get you closer to even with the house when the game is honestly dealt. That'll help you no matter where you play blackjack for money.
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