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Question of the Day - 11 July 2020

Q:

How likely is it for a blackjack dealer to cheat the players while he/she is dealing? 

A:

The short answer is: It's highly unlikely.

"Mechanics," or cheating dealers, can control the cards to the extent that they can "stack" the deck or manipulate it in a such a way as to create or preserve a desired sequence of cards to be dealt. They can also deal seconds, which means knowing the value of the top card on the deck and dealing out the second card, saving the first card for themselves or confederates. The same is true with dealing from the bottom of the deck. Dealers can ascertain the value of the top and/or bottom cards if they're marked in some way or by "peeking."

Marking cards and dealing seconds are fraught with risk for a casino dealer, while stacking the deck is, essentially, free of the risk of getting caught (the deck can be stacked wrong, which would cost the dealer his money, but not his freedom). Stacking can occur in all card games and can be done in many ways, though the most successful method is to use a skillful shuffle. Blackjack is one of the easiest games to stack, because in its simplest form, the dealer has to control only two cards.

About those two cards. These are known as the "key cards," the ones that have to be controlled during the shuffle, so they're dealt to the proper player at the proper time. Key cards might be an ace and 10. Obviously, if this natural blackjack can be arranged to go to a player of the dealer's choosing, it's not a question of if the dealer's "agent" will win, but how much.

So that's the first part of the long answer: A dealer needs a confederate in order to stack a deck (or deal seconds) for cheating purposes.

And here's the second part. Stacking the deck is a highly complicated process that involves identifying the key cards as they're dealt, picking up the cards in such a way that the key cards are in the proper position to be dealt after the shuffle, calculating the IBN or "in between number" of cards that have to be dealt in order that both key cards wind up in the same hand, controlling the slug that contains the key and IBN cards during the shuffle, and accounting for the burn card. 

Now, here comes the third part of the long answer –- in the form of a question. Why would a dealer go to all that trouble if there's nothing in it for him? If his agent has a $2,000 bet out, he's got plenty of incentive to stack the deck and deal him a natural, especially if the dealt cards are laid out just right, on round after round before the shuffle.

But to do it just to beat the players? That makes little sense on several levels.

With some exceptions, all dealers want the players to win. Winning players tip out; losing players don't. And tokes are the main source of income for dealers, who make minimum wage.

What about a cheating dealer taking off square players to cover his agent's winnings? When the agent wins a substantial amount of money, it naturally generates attention from the bosses. But if the dealer cheats other players to make up for the loss, the attention doesn't go away. The bosses will still focus on the winning player, and possibly on the dealer too, if they suspect something's not kosher. The only thing the dealer accomplishes by cheating other players is increasing the chances of getting caught. The fewer moves a cheater makes, dealer or agent, the better the chance of getting away with it. Getting caught means jail time and a felony record.

Yes, it's tempting to think that a cheating dealer can make move after move on a table, but in real life, according to all the information at out disposal, it doesn't happen. In fact, the optimal result is when the agent wins so much money on the square that he and the dealer don't have to cheat at all. Of course, this is a rare occurrence, but it's the best possible scenario.

Finally, what about a mechanic employed by the casino to cheat the players? Yes, this did happen in the past, when a marginal casino could take off a high roller at will using a card mechanic. There's a good story about just that in Reno in our book Then One Day. But in today's world, the casino doesn't have to cheat. A well-run joint has a million ways to beat the players legitimately and not risk its gambling license to eke out a few more dollars here and there using various nefarious methods. Besides, then the casino is in bed with the cheater and that's bad for both.

By the way, if you're wondering where most of the information in this answer comes from, it's from a book we published in 2016 called Cheating at Blackjack by Dustin Marks, a world-class cheating dealer who was never caught. If you want the deep inside dope on this subject, including stacking, past-posting, coolers, handmucking, outside plays, turning bosses, disguises, and more, click the link.

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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Comments

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  • Kevin Lewis Jul-11-2020
    Loss leader cheating
    In Reno in the 1980s, there were several low-roller joints where the smallest games were 50 or even 25 cent minimums. The dealers cheated egregiously FOR THE PLAYERS as long as their bets were the table minimums. Doubles on 10 or 11 always got a face card. If the dealer had looked under a 10 or Ace (to check for a natural), he wouldn't LET you hit a stiff if he had a small card in the hole; conversely, he wouldn't let you stand if he had a made hand. In particular, holidays were a dump-fest.
    
    Of course, this was a brilliant idea. People would walk away, laughing, with their $10 profits, and then get slaughtered for much more than that elsewhere in the casino, on games where the dealer wouldn't ask you six times if you wanted to hit until you got the message.

  • Rob Reid Jul-11-2020
    Not Completely Reassuring
    You make a number of arguments in the post to support your case that dealers cheating players would never happen, then in the last graph you reference a book by a cheating dealer that was never caught cheating?
    
    So I guess it does happen--sometimes.

  • Marla Corey Jul-11-2020
    Observations
    Card players who are losing don't tip the dealer. Losers also leave the table. Winners on the other hand can be very generous. It is in the dealers' best interests for the players to win.

  • rokgpsman Jul-11-2020
    Dealer cheating
    Anyone that's played blackjack for a while has had dealers make "mistakes" and pay the player when it wasn't supposed to happen. Unless there is a wink or smile from the dealer you don't really know if it was simply an error or if they are trying to make your playing experience happy. They know that winning players tip more than losing players. If the dealer does this too often and gets caught they are fired. There are lots of stories about casinos telling a card-sharp dealer to cheat a player because he's been on a winning streak or he is obnoxious. That probably did happen years ago. But I doubt a casino today would risk their gaming license or a fine by having this done. The casino doesn't have to cheat, most blackjack games nowadays are so favorable for the casino that most players lose anyway. However, the dealer might decide on his own to cheat you if he doesn't like you for some reason. Dealers observe players more than you realize, they form opinions about you and might act.

  • Jeffrey Small Jul-11-2020
    Dealer Cheating
    I've had this discussion with the Advisor--years ago I was playing Blackjack at an off Strip tiny (kind of tacky) casino.  The dealer was dealing out of her hand.  There was a lot a razzle-dazzle going on as she dealt--extra arm and hand movement, etc.  She beat me six or seven times in a row--often dealing herself Blackjacks.  After I left I concluded that she was practicing her "moves" on me--I'm not sure why--maybe just to see how gullible her customers were.  Since the cards were in her hand when I got to the table I think she had set them and was just waiting to practice on me!  I never played there again and long ago I am pleased to say that casino went out of business!

  • Kenneth Mytinger Jul-11-2020
     K
    Having hung out in the Gold Coast for so many years, I've heard some tales (all good) about Michael Gaughan.  He liked to take over as a writer in the sports book; he would go in the pit and tap out a dealer, telling him/her to go on break early.  The best one I heard is about him in the 21 pit; he would peek at a dealer's hidden card, and then wave across the table, saying "everyone hold".  Perhaps some current players at The Point can confirm this.

  • steve crouse Jul-12-2020
    Dealer
    Unless one spends a lot of time at a blackjack table, most of us once or twice a year newbies wouldn't even know it the dealer was manipulating the cards.
    However, I have had to correct a dealer on payouts, especially when coloring up, at least two times.
    Mistake?
    Perhaps.