The last three times spanning three weeks I've cashed out a TITO ticket at the Flamingo, the kiosk has paid me the correct truncated dollar amount, but kept any change (e.g., $85.75 cashed out for $85 even). No coins. What gives? Since when, how widespread is this, is it intended to be permanent and has there been an announcement of a relevant policy change that I missed?
This policy hasn't changed since it started, generally, when the casinos reopened after the shutdown. But it isn't particularly well publicized -- for what might or might not be obvious reasons.
For one, we don’t expect the trend to be reversed. There’s substantial momentum in the casino industry to go completely cashless. This is both for health reasons (less handling of common surfaces) and to reduce staffing (fewer employees to become infected and to pass on an infection). Either would even make it harder to collect that spare change.
For another, perhaps this is the casinos’ literal nickel-and-dime way of trying to make a little extra money off the pandemic.
Either way, for now, you just have to jump through an extra hoop to get your correct change.
Michael Lawton of the Nevada Gaming Control Board says, “All the licensees we have spoken to, including all Caesars properties which this is, have indicated that patrons can get the extra coin at the main cage.”
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Robert
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thebeachbum
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David Miller
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Carey Rohrig
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Ray
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Kevin Rough
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O2bnVegas
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Roger Gallizzi
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