My wife and I play video poker at the Wynn weekly. The last few times there, I've noticed the same couple of guys "vulturing" the video poker machines, along with certain slots. Can casinos ban these people? I realize they aren't doing anything illegal, but it just looks creepy and pathetic.
[Editor's Note: This answer is written by Ben Rosenthal, author of our upcoming book Breaking the Slot Code.]
As is often the case in this business, the answer is, it depends on the casino.
Most casinos don't care and won't do anything unless a guest brings it to someone's attention. That may occur when an overzealous "vulture" is sometimes standing mere inches from a particular machine, salivating in wait for the player to go broke or just leave.
Having been to the Wynn many times over the years, I haven't ever run into trouble with security. Things could always change there or anywhere overnight — as was the case at the Cosmopolitan for a stretch before it partnered with MGM — but most casinos have concluded that trying to pick off every single slot grinder is a losing proposition.
You might have noticed the "same couple of guys," but if you really watched the slot floor at a place as popular as the Wynn, you'd see that actually, hundreds of different people cycle in and out all day and night.
Whether it looks creepy or pathetic is up to interpretation. Yes, I'd agree that some folks routinely check both boxes, but one can certainly be a vulture without being so obvious about it. Perhaps those myriad folks who blend in with the crowd at the Wynn have been able to walk that line better than the couple of guys you rightly identified.
To circle back, yes, casinos can and do ban people for this. Some take it very seriously and will deactivate an offender's players card as soon as they detect this sort of activity. But at least from what I've seen in the wild, that's the exception, not the rule.
In a way, it's like trying to stop illegal drugs from entering the country. Sure, every now and then you hear about a massive drug bust, but you better believe most of the drugs reach their intended target. And if people get caught, more foot soldiers are ready to take the risk. The rewards are too great.
Further — and I know I'm veering off topic a bit, but — when a place gets too inundated with vultures, the cannibals sometimes become the cannibalized, because there aren't enough favorable plays to go around. In that way, the circle of life is restored and everyone loses at the casino, just as God intended. The casinos are smart enough to make this connection as well.
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