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Question of the Day - 25 September 2022

Q:

As I was playing blackjack the other day (tipping regularly as we all should!), I thought as I was seeing the dealer stacking the tokes on the side, then when going on break color them out. Where do the tips go from that point? I understand that dealers pool their tips, but what is the actual distribution process like? Do they get a cash envelope at the end of shift? Is one dealer appointed to count out the shifts take? Are they rolled into their payroll check and taxes withheld?

A:

[Editor's Note: As is our wont, we handed this one off to Andrew Uyal, our "man behind the curtain." And for those lovers of Latin America among you, Andrew has launched a travel website, Flights And Footsteps, with fascinating posts about his travels over the past couple of years to Mexico, Guatemala, and Peru, exploring archaeological sites and finding the best hostels to stay in along the way. It's definitely worth a click and some surfing to check out really cool descriptions and photos of Andy's travel adventures.]

Dealers' tokes are collected and paid in a number of different ways. These include: an 8-hour split, a 24-hour split, a 7-day split, and keep your own.

All of these can be handled with cash in envelopes at the end of the split or rolled into the payroll. In larger jurisdictions and casinos, the money is added to their paychecks. Since tips are counted by cage personnel, the tax reporting is almost always 100%.

With the 8-hour, 24-hour, and 7-day splits, the tokes are gathered at the end of the split period by dealers elected to the "toke committee" and counted under the watchful eye of surveillance and sometimes a cage worker. Toke committees are usually rotating groups of dealers that are voted on a few times a year. They're also in charge of tracking everyone's hours to ensure that each dealer is paid correctly. This additional duty entitles them to an extra bit of money from the toke pool on the days they collect or count the tokes. 

Here's a quick industry-jargon lesson:

"Mucking" means picking up chips that are in an unorganized pile and sorting them by hand, like on the roulette table, or while cutting tokes.

"Cutting tokes" refers to counting the tokes to determine the total amount of the pool and how many hours each dealer worked during the split period.

The tokes are generally gathered from lock boxes that sit on the rail of each table. Sometimes, though, there's one large box in the middle of the pit where dealers drop their tokes when they're tapped off each game, on their way out of the pit. This is a little antiquated, but does still exist. They're then taken to the secure location, dumped out, mucked, and cut into stacks of 20 for easy counting. 

Dealers who keep their own usually have to go through this process every day at the end of their shift. Some keep-your-own places still give cash at the end of the day, but again, in the larger jurisdictions and larger casinos, they're counted and added to the paychecks.

When I was dealing (almost 15 years ago now!), I worked in two different places that gave cash envelopes at the end of a 7-day split. I've also worked a little bit on a 24-hour split where the tokes are added to paychecks. Is one better than the other? It's a personal preference and, I suppose, depends on your gambling habits. People who like to play love getting that cash. I used to see dealers gambling their toke envelopes all the time. I may have been a victim of that on occasion, but of course, that was before I learned the ways of The Force. 

 

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Comments

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  • David Sep-25-2022
    Tipping regularly as we all should?
    Virtue signaling much?
    
    I tip ONLY if I am winning AND the dealer has a pleasant personality. Maybe if we all adopted my mindset Las Vegas might see nicer dealers (many are very nice but there are still far too many who don’t care) and, perhaps, loosen up one or two of the changes that have been to screw the customer (not likely).

  • VegasVic Sep-25-2022
    Tipping
    It sucks that the crabby, incompetent dealer will get as much as the fun, good dealer.  

  • Llew Sep-25-2022
    Tipping 
    First of all, I agree with Vegas Vic. Split tips suck!
    
    When I dealt poker in Atlantic City - over 20 years ago - we poker dealers were the only ones who kept our own tips. At the end of our shift, we would take our toke chips to the cage, cash them in and leave. It was left to us to report our own tips.  Don’t know if that has changed. 

  • O2bnVegas Sep-25-2022
    stacking
    As for the question involving "stacking" tokes on the side:  
    
    Particularly with white ($1) chips the dealer will "stack" whites until they add up to a red ($5), then exchange five whites for a red which goes into the drop box. The whites are returned to the chip tray.  This serves to 1) keep white chips in the tray for use and 2) I suppose it makes toke counting easier for the counters.
    
    I also hate that a crabby dealer earns the same percentage of tokes as nice ones, but if I hold back toking on that basis it 'cheats' the nice ones.  When the lock boxes are collected it doesn't reflect on any one dealer's personality, as far as I know.  I just try to avoid playing at a table where the dealer is crabby.  However, many casinos rotate dealers table to table during any one shift, which makes it impossible to stay with a good one and avoid the crabby one.
    
    Candy
    

  • Llew Sep-26-2022
    Crabby Dealers
    Please keep in mind that dealers are human.  A crabby dealer could be having a bad day. S/he may be in pain or might have had an argument with her/his partner.  Or maybe s/he just came off a table with nasty, rude - even abusive - players. T
    When I was interviewed for my dealer position, I was asked, “Do you think you can handle our high limit players?”  To which I replied, “I taught seventh graders; I can handle anything.”  😄
    All that said, if a dealer is consistently crabby, speak to the floorperson.  Ask him/her to have a talk with the dealer and insist that her/his attitude change.  Just might help.  Can’t hurt. 
    Or, as Candy suggested, choose another table. If you are already playing and a dealer whom you know to be crabby comes to your table, you can take a break. Your seat will be saved for a limited time, usually long enough for that dealer to finish her/his down and move on.