We just got back from a trip to Vegas where we visited A LOT of casinos and incidentally confirmed something that we've always suspected. When we piled up our "winnings" ($20 magically transformed into $0.37 in mere minutes!), the TITO redemption machines, we had lots of pennies, nickels and quarters … but not a single dime. A $.37 ticket invariably returns one quarter, two pennies, and two nickels. Why don't any of the ticket redemption machines give out dimes?
Dimes are definitely ‘coin non grata’ in Las Vegas. When this writer made his first trip to Sin City back in 1998, he quickly discovered that casinos don’t traffic in dimes. The slot machines wouldn’t accept them and you couldn’t get them as change in the casino. And that was back in the days before TITO.
Michael Shackleford, the “Wizard of Odds,” surmises that since “they can make any coin payment with just pennies, nickels and quarters,” dimes are superfluous.
Long-time casino executive Alan Feldman told us, "TITO eliminated dimes to reduce the amount of hopper distribution in the machine. Also eliminating dimes is one less unit to account for and control."
Raving Consulting’s Bryan Bremmer, managing partner of Profit Builder, concurred with Feldman. “The reason they don’t include dimes and generally don’t have $10 bills is for the same reason. It's all about space inside the actual unit. Each of the denominations requires a separate hopper or bill cassette. Generally speaking, we as an industry try to fill those hoppers and cassettes with the denominations that are used the most when dispensing bills and coins -- $20 bills and quarters and nickels for change. Statistically speaking, the 10-cent and ten-dollar denominations are just not used that often.
If casinos took up the option of loading dimes into their TITO machines, that would be one more type of coin they’d have to get from the bank, along with pennies, nickels and quarters. Who needs the fuss?
Other reasons cited are that the size of dimes, being so small, jams machines more easily. Table-game tradition may also play a part. Traditional chip denominations are “1,” “5” and “25.” No “10s.” The bottom line is that it’s been a casino tradition for so long that nobody definitely knows how it started.
VitalVegas blogger Scott Roeben offers one theory, which has credibility when you consider the amount of superstition in the casino business, even among management. “A more romantic reason is dimes are bad luck, just as $50 bills are considered bad luck. Gamblers are always on the lookout for any and every reason behind their bad luck and dimes are a great scapegoat.”
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