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Question of the Day - 04 August 2021

Q:

We just got back from a trip to Vegas where we visited A LOT of casinos and incidentally confirmed something that we've always suspected. When we piled up our "winnings" ($20 magically transformed into $0.37 in mere minutes!), the TITO redemption machines, we had lots of pennies, nickels and quarters … but not a single dime. A $.37 ticket invariably returns one quarter, two pennies, and two nickels. Why don't any of the ticket redemption machines give out dimes?

A:

Dimes are definitely ‘coin non grata’ in Las Vegas. When this writer made his first trip to Sin City back in 1998, he quickly discovered that casinos don’t traffic in dimes. The slot machines wouldn’t accept them and you couldn’t get them as change in the casino. And that was back in the days before TITO.

Michael Shackleford, the “Wizard of Odds,” surmises that since “they can make any coin payment with just pennies, nickels and quarters,” dimes are superfluous.

Long-time casino executive Alan Feldman told us, "TITO eliminated dimes to reduce the amount of hopper distribution in the machine. Also eliminating dimes is one less unit to account for and control."

Raving Consulting’s Bryan Bremmer, managing partner of Profit Builder, concurred with Feldman. “The reason they don’t include dimes and generally don’t have $10 bills is for the same reason. It's all about space inside the actual unit. Each of the denominations requires a separate hopper or bill cassette. Generally speaking, we as an industry try to fill those hoppers and cassettes with the denominations that are used the most when dispensing bills and coins -- $20 bills and quarters and nickels for change. Statistically speaking, the 10-cent and ten-dollar denominations are just not used that often.

If casinos took up the option of loading dimes into their TITO machines, that would be one more type of coin they’d have to get from the bank, along with pennies, nickels and quarters. Who needs the fuss?

Other reasons cited are that the size of dimes, being so small, jams machines more easily. Table-game tradition may also play a part. Traditional chip denominations are “1,” “5” and “25.” No “10s.” The bottom line is that it’s been a casino tradition for so long that nobody definitely knows how it started.

VitalVegas blogger Scott Roeben offers one theory, which has credibility when you consider the amount of superstition in the casino business, even among management. “A more romantic reason is dimes are bad luck, just as $50 bills are considered bad luck. Gamblers are always on the lookout for any and every reason behind their bad luck and dimes are a great scapegoat.”

 

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Comments

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  • Kevin Lewis Aug-04-2021
    My ten cents
    Dimes aren't that difficult for coin vending machines to handle: just look at the zillions of pay phones back in the day. And of course, a TITO redemption machine is just a coin and bill vending machine.
    
    The argument about saving space doesn't entirely hold up, as if the machines dispensed a dime instead of two nickels, they would need a lot fewer nickels--and a dime takes up a lot less space than two nickels.
    
    I surmise a much more mundane, casino-oriented reason: back in the day when there were actual coin-in slot machines, most took nickels but only comparatively few took dimes. So if you gave the customer a dime instead of two nickels in change, there was some danger that he might actually leave the casino with that ten cents in his pocket. Unacceptable!
    
    So, entrenched practice rather than utility or superstition. Dimes are bad.

  • Vegas Fan Aug-04-2021
    Change from tito machines
    Here in NJ, no change(coins) is given. You either have to go to the cashier, or forfeit. Borgata gives you a ticket out for the change, which you can drop into a box next to the Tito machine for donation to the food bank(or to the cashier)

  • Bob Nelson Aug-04-2021
    Seems more likely
    Kevin's reasoning sounds like the most likely reason historically.  Tossing your change into a coin-dropper on the way out of the casino was pretty common practice.  Otherwise take the current casino reasoning/justification to an extreme and just stock the TITO machines with ones and pennies...

  • Jackie Aug-04-2021
    OMG Kevin is right
    Back in the day casino change employees carried those belt worn mechanical change dispensers capable of dispensing pennies, nickles, dimes, and quarters as well as wearing a large bag with coin rolls in it including half dollar and dollar rolls(oh my aching back).  The dime coin tube in the dispenser was always empty and the bag never carried dime rolls.
    
    The slots I was playing took only nickles and the change I brought from home had 10 dimes so I asked the change person to give me nickles for the dimes.  She put the dimes in her coin tube and gave me 20 nickles and asked if I wanted a $2.50 roll of nickles as well.
    
    I asked her if she had dime rolls and she said she didn't so I asked why not.
    She replied, Honey, where are you going to spend them and walked away.

  • Gregory Aug-04-2021
    Hard to play
    I remember a few casinos had dime slots back in the day (early 80s).  As the answer stated, they are prone to jamming because of their thinness and light weight.  A roll of dimes was $5, and gave more play than a roll of Quarters at $10, but the coins themselves were hard to handle.  As you fed the coins in, if you dropped them in too fast, the coin mechanism would jam.  This forced you to adopt a slower pace by dropping the coins one...at...a...time. This made playing dimes a pain.

  • Jackie Aug-04-2021
    BTY
    Dime slots did exist up untill the 1950's.

  • O2bnVegas Aug-04-2021
    always some dimes
    At least in the mid 80s, for our two Vegas trips a year we would excitedly get rolls of quarters, dimes, nickels, and one roll of pennies to play at Little Caesars. But sure enough at some point it became that machines no longer took dimes, though still taking nickels and quarters (and dollars, of course).
    
    Candy

  • Randall Ward Aug-04-2021
    dimes
    I know in the mid 90s some places had them, Circus Circus did 

  • Pat Higgins Aug-04-2021
    Big Tex
    Have noticed that the TITO machines do not pay with $10.00 bill.  I just assume there are only 4 positions in the machine for $1, $5, $20 and $100.  Nor room or need for $10 and $50.  Pretty simple.

  • Gene Bennett Aug-04-2021
    The only dime machine I ever saw
    It was in the EM Club at the Subic Bay Naval Base in the Philippines. It actually paid off for me, I left with about a dollar more than I started with.

  • O2bnVegas Aug-04-2021
    fifties
    Oddly, my bank ATM started spitting out $50s at least two years ago.  Say if I want $500, I got $400 in fifties, $100 in 20s.  I thought maybe it was just a glitch of that day, bank short on C-notes, but it happens every time.  Kind of an annoyance except that some businesses, like gas/food stores have a sign "we do not accept $100 bills", and so far they seem to accept the fifties.  
    
    So, I've used the fifies in machine in Vegas, no problem.  HOWEVER, last trip I had to exchange fifties at the cage for $100s/$20s.  Machines wouldn't take them, even new/crisp ones.  I forget which casino.
    
    Candy

  • AL Aug-04-2021
    "Dime stores" too
    Another phenomenon in this trend of dimes disappearing is the extinction of "dime stores". I remember as a kid in the 1950s and 1960s that people used that term all the time to refer to small lower-end businesses, the classic one being Woolworth's. Going to Woolworth's was a cool experience for me as a kid, because in addition to the store there was the lunch counter where you could get a sweet treat or even a full meal for lunch to break up your shopping day. That was an experience that millennials cannot relate to and sadly will never experience for themselves. The nostalgia is immense for me.

  • joefloyd Aug-04-2021
    Counterfeit Dimes
    When I was a kid ~60 years ago some kids would take a penny and file the edge down to make it the size of a dime.  They could then use it in vending machines to get sodas or whatever.  None of the other coins of the day could be exploited like that.

  • AlwaysTails Aug-04-2021
    Dimes
    I asked a cashier once while I was cashing out just as a bit of chit chat. She told me that it was one less coin for the machines to deal with but she couldn't explain about the $10 bills. When I first started going to Casinos in the 1990s I distinctly remember dime machines.
    
    Regarding shacklefords comment, they can make any payment in just pennies but I'm glad they don't.

  • AlwaysTails Aug-04-2021
    Woolworths
    I used to pass a Woolworths as a kid on the way to school but the only thing I could ever buy for 5 cents was a piece of bubble gum.

  • Andyb Aug-04-2021
    SoCal Casinos
    Pala and Pechanga casinos in So. Cal. just don't give you any change they keep it all. This is as bad as their phony tax that isn't a tax its just an added on charge. 

  • Mufasa Thedog Aug-04-2021
    Less Fills
    I'm sure the casinos have done studies that show that by not having dimes, $10 or $50 bills there will be less fills required for the kiosk.  Having extra stacks of $5's or $20's in the machine more than compensates for giving two 5's instead of a $10.

  • Mark Aug-04-2021
    Dimes and $10 bills are not necessary
    Unlike pennies, nickels, and quarters (or $1, $5, $20, and $100 bills) there is no cent or dollar amount where more than 1 dime (or $10 bill) is necessary, so there's probably no point in keeping them around when you can just use 2 5s instead.

  • Llew Aug-05-2021
    NO coins! at HR AC
    Last week I played at the Hard Rock Casino in Atlantic City.  Cashed my ticket at kiosk. It gave me bills but spit out a ticket for the $.50 not paid. Tried another kiosk; same result 
    
    Went to cashier.  Long line. Sign at the end of the line: “Cashing out a ticket?  No need to wait in the cashier line.  Use the kiosks.”  Arrow on sign pointed to kiosks near the cashier. 
    
    Kiosk spit out ticket that said, “Take ticket to cashier.”  😠
    
    Get to front of line. Only two cashiers. One doing a marker; other has customer digging thru his pockets for chips. 10 mins later! I finally get my friggin 50 cents. 
    
    Talk to cashier supervisor. She says there is a coin shortage because COVID. I suggest they need more cashiers. She says personnel shortage because COVID. 😡
    
    Got email survey from HR. Spent quite a bit of time explaining issues. Got a “we’ll contact you shortly” email. 
    
    Two days later, got a very irritating *form* email. “Sorry you had a bad experience.”  F**k em! 🤬
    

  • Llew Aug-05-2021
    HR AC part 2
    This thought occurred to me then: if X number of people each day decide it’s not worth standing in a long line at the cashier to redeem a ticket for $.01-.99 and leave with their uncashed tickets, how much extra cash does that put in the pockets of the casino?  😏