We saw a dog on a leash in a major Strip casino, but it didn't look like a service dog, just a pet. What are the rules for dogs in casinos?
Service dogs are allowed to go anywhere with a guest — the casino, restaurants, pool area, even the nightclub. And hotel staff can ask only two questions about dogs that guests bring and claim to be service animals, when the answers aren't self-evident from simple observation.
Is this animal needed because of a disability?
What work or tasks has this animal been trained to do?
According to the Americans with Disabilities Act, hospitality staff can't ask for documents, certificates, proof, or details about either the individual’s disability or the animal's training. The biggest complaint disability organizations hear from their clients is that they're challenged in these ways.
For a similar question we answered on this subject a few years ago, we learned that even if it doesn't look like a service dog, if the guest claims it is, the dog has free run to go anywhere with the patron. However, in a non-pet-friendly hotel, if someone is simply taking a dog for a walk in the casino or bringing one along "for luck," security would probably find him or her and ask him and her to take the dog and leave.
That said, if that someone is firing up a slot or video poker machine at $500 a hand, even non-pet-friendly casinos would probably tolerate his or her dog.
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