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Question of the Day - 24 March 2024

Q:

I just called the Wynn to confirm an existing reservation. They demanded my driver’s license number before they would confirm the reservation, which I would not provide. I realize I already gave them my license when I checked in on previous visits,  but after giving them the confirmation number, my name, address, and birthday, that should be adequate. Is this a standard procedure for Vegas hotels now? Seems very invasive.

A:

It appears to be a coming thing.

Not all the hotels — not even the biggest ones — are doing it (yet), but resorts perceived as trendsetters are. Some are even demanding your passport. That said, at the other end of the spectrum, a number of resorts are taking a laissez-faire approach that consumers will no doubt welcome.

Only one company would explain to us their blanket policy on such things and that was Boyd Gaming.

“Boyd doesn't require a driver's license when booking a room. However, we do require a license (or other form of ID) upon check-in, just so we can verify that the person checking into the room is the same person who made the reservation,” said company spokesman David Strow.

As the question states, that's been standard operating procedure for many years and not just in Las Vegas; hotels want a picture ID and in Las Vegas, they're scanned and deposited in a police database that's compared to others consisting of people with outstanding warrants.

The Strip’s biggest renter, MGM Resorts International, doesn’t seem to have a set policy. We called a number of its hotels and got answers ranging from “It depends” to “It’s random, not anything specific.” At most, they will confirm your reservation with the provision of a credit card number.

A similarly relaxed policy is pursued at Caesars Entertainment, where a combination of your email address and credit-card digits does the trick.

For the rest, here’s what we found out about requirements for making/confirming reservations.

The Nosy Guys

Alexis Park: Driver’s license or passport

Casino Royale: Driver’s license or passport

Downtown Grand: Credit card, driver’s license or government-issued ID

The Semis

Arizona Charlie’s: Government-issued ID

Circa & The D: Government-issued ID and credit card

Ellis Island: Government-issued ID and payment method

M Resort: Government-issued D and credit card

The Pretty Good Guys

Four Queens & Apache Hotel: confirmation number

All Station Casinos properties: exact policies vary

Cosmopolitan: Credit card number

Fontainebleau: Confirmation number and credit card

Four Seasons: Confirmation

Golden Gate: Credit card or email address

The Mirage: email address, phone number, and credit card

Oyo: phone and confirmation numbers

Venetian/Palazzo: credit card number and email address

Palms Casino Resort: credit card number or email address

Plaza Hotel: credit card number

Resorts World: credit card number

Treasure Island: confirmation number and credit card

Tuscany: confirmation number

Virgin Hotel: credit card number and email address

Waldorf Astoria: credit card number and email address

Westgate: confirmation number and email address

Westin: confirmation number

The Really Good Guys (these ask only for your name)

Circus Circus

El Cortez

Nobu

Sahara

Silver Sevens

Silverton

South Point

The English Hotel

The Lexi

The Strat (ironically, the same company as Arizona Charlie’s)

Trump International

Demerits, incidentally, to Ahern Hotel, the Rio, and Golden Nugget, where we couldn’t get through to a live person, in one case after waiting on hold for 15 minutes. 

 

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Comments

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  • Donzack Mar-24-2024
    Identification card
    I keep my drivers license in my wallet. In my pocket I carry a state identification card along with my players card , senior mass transit card and other nonsense in my pocket. If I leave my identification card at the counter or fail to put it in my pocket, my license is in my wallet. No major loss. 

  • Bob Mar-24-2024
    Thanks!
    That took some phone time!

  • grouch Mar-24-2024
    interesting
    i did not know that a copy went to the police data base and wonder if other places do it also,
    does your photo also go to the police dept on hand pay jack pots also?
    
    the reason for all of this is just to collect data on you just like all others especially the government.
    
    there is NO PRIVACY any more 

  • Roger Gallizzi Mar-24-2024
    A new world
    During the first 5 years of my retirement and consultancy, I spent 50% of my life in hotels. I always whipped out my drivers license and the credit card I used to make the reservation.  Now, with the advent of millions of criminals entering our nation, I wouldn't want to stay at a hotel that asked for anything less. 

  • Randall Ward Mar-24-2024
    ID
    never worried about it, grew up using my Social Security # for everything, it was even our DL#. Personally wish they'd ask for it more, a lot harder to use a stolen credit card if they'd ask for ID to use it.

  • Kevin Lewis Mar-24-2024
    Roger...?
    "Millions of criminals entering our nation"? And they're all opening up taco trucks?
    
    If that's your funhouse version of reality, I feel sorry for those for whom you "consulted." Sheesh!

  • Kenneth Mytinger Mar-24-2024
    Passport?
    ... yikes.  At least it appears to be an "or" condition (with driver's license) for the nosy ones that you folks found.  I've got one somewhere, but it's 50 years old, likely unusable ...

  • sunny78 Mar-24-2024
    id
    Personally I have no problem with a hotel casino asking for id of any form during booking, checking in, both. It's sane, rational, and common sense on many levels. And as Rodger stated, a refreshing opposite of the lunacy we have going on in other quarters now that the vast majority of people feel is out of control and dangerous without proper vetting, no meaningful background checks. See Ellis Island for a rational mature approach, no pun intended for the Las Vegas version. 
    
    And for those who complain that id requests to book a hotel is draconian, why do I get the impression if those types ran say their own bnb or casino that they would be the first to implement a vetting process? Want to know who's staying in their own property. I bet their theoretical immature naive view of the world would sure collapse when it's their own property, business, investment, money, and livelihood on the line.

  • O2bnVegas Mar-24-2024
    doctors and others
    Doctors' offices (and many others) now ask for your ID as well as your insurance card.  Been going on for a while.  No problem, to me. I've got no outstanding warrants, LOL. 
    
    Hotels must be some of the easiest establishments to walk away from without settling up.  The ease of charging things to the room, raiding the minibar, taking the towels/robes.  "What should be adequate" is not for us to say.  
    
     

  • Hoppy Mar-24-2024
    Try this 
    "You have my permission, and can expect my full cooperation". 

  • David Miller Mar-24-2024
    The Audacity/Hypocrisy
     Please explain to me how asking for proof of identification is required to book/confirm a room reservation as being OK -BUT- asking for proof of identification is not OK in order to vote?

  • Raymond Mar-24-2024
    "It varies" 
    That phrase can be quite innocent, or it could be a cover for asking certain types of people for more proof than others.  I think aa lot of "ask everyone for proof" is to avoid discrimination or claims of discrimination. 

  • hawks242424 Apr-01-2024
    D. Miller
    1.A hotel is a private company that doesn't have to let you in. 2. Voting is a right given to the citizen, that should not be denied to anyone. 
    
    Not sure how this is at all confusing.