I have two questions. First, my son receives a booklet (or whatever it is called) in the mail from Boulder Station that has coupons in it for their restaurants and Feast Buffet. He doesn’t get any other Station coupons, but we would like to get the booklet from other Stations. We’re not sure why we get the one from Boulder even when he hasn’t gambled, so my question is, what do we need to do to get other Stations’ coupon booklets? The second question, we were at the buffet at Fiesta Station and the cashier told us that we could use any Station coupon from your LVA Member Rewards at their buffet. I would like to know if this is true for the other Station buffets. In other words, can we use a coupon for Texas Station at Palace Station?
We ran your first question by Jean Scott and predictably, she kind of shrugged her shoulders. We weren't surprised that she essentially responded with a variation on the age-old theme of, "This is one more measure of the mysterious machinations of megaresort marketing."
If you don't know why your son receives the funbooks from Boulder Station, we sure don't. He might've signed up for something somewhere along the line and was never taken off whatever list he wound up on. Or he lives in some zip code that Boulder Station is targeting. Or there was a glitch in the database and he's not who Station thinks he is. Or some host thinks he's cute and keeps sending funbooks in the hopes that she (or he) might bump into him. Or maybe he did gamble there, but someone slipped him a mickey and he has no recollection of it. (Sorry about that last one, but we're trying to come up with as many hypotheticals as we can.)
Actually, it could be a combination of factors. As Jean exclaimed, "Who knows about casino marketing?!"
Since we can't determine why he's receiving Boulder Station funbooks, we can't really know what he needs to do to receive them from other Station casinos. Jean does offer one suggestion. "Occasionally, I've heard of people who've gone to the players club booth and asked if any coupon books were available and have scored one. This worked for several out-of-towners of my acquaintance who asked for a coupon book that only locals were mailed. It's a very hit-and-miss tactic, although nothing's lost by asking."
Maybe readers out there in QoDland have some other suggestions.
As for Feast Buffet coupons being interchangeable, this is the first we've ever heard of it. We suspect it was a front-line employee making a one-off decision for some reason, probably in your favor. Anthony Curtis agrees. He says, "This is the double-edged sword that you only hear about cutting the wrong way when someone is denied something. It can work both ways -- and that could be the case here."
We should mention that the Member Rewards Book has buffet coupons for Boulder Station, Fiesta Henderson, Fiesta Rancho, Green Valley Ranch, Palace Station, Red Rock Resort, Santa Fe Station, and Sunset Station. So you can get a twofer or 50% off one at every Station Casino buffet in Las Vegas over the course of the coupon year.
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