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Question of the Day - 11 January 2020

Q:

I have two questions. First, my son receives a booklet (or whatever it is called) in the mail from Boulder Station that has coupons in it for their restaurants and Feast Buffet. He doesn’t get any other Station coupons, but we would like to get the booklet from other Stations. We’re not sure why we get the one from Boulder even when he hasn’t gambled, so my question is, what do we need to do to get other Stations’ coupon booklets? The second question, we were at the buffet at Fiesta Station and the cashier told us that we could use any Station coupon from your LVA Member Rewards at their buffet. I would like to know if this is true for the other Station buffets. In other words, can we use a coupon for Texas Station at Palace Station? 

 

A:

We ran your first question by Jean Scott and predictably, she kind of shrugged her shoulders. We weren't surprised that she essentially responded with a variation on the age-old theme of, "This is one more measure of the mysterious machinations of megaresort marketing."

If you don't know why your son receives the funbooks from Boulder Station, we sure don't. He might've signed up for something somewhere along the line and was never taken off whatever list he wound up on. Or he lives in some zip code that Boulder Station is targeting. Or there was a glitch in the database and he's not who Station thinks he is. Or some host thinks he's cute and keeps sending funbooks in the hopes that she (or he) might bump into him. Or maybe he did gamble there, but someone slipped him a mickey and he has no recollection of it. (Sorry about that last one, but we're trying to come up with as many hypotheticals as we can.)

Actually, it could be a combination of factors. As Jean exclaimed, "Who knows about casino marketing?!"

Since we can't determine why he's receiving Boulder Station funbooks, we can't really know what he needs to do to receive them from other Station casinos. Jean does offer one suggestion. "Occasionally, I've heard of people who've gone to the players club booth and asked if any coupon books were available and have scored one. This worked for several out-of-towners of my acquaintance who asked for a coupon book that only locals were mailed. It's a very hit-and-miss tactic, although nothing's lost by asking."

Maybe readers out there in QoDland have some other suggestions.

As for Feast Buffet coupons being interchangeable, this is the first we've ever heard of it. We suspect it was a front-line employee making a one-off decision for some reason, probably in your favor. Anthony Curtis agrees. He says, "This is the double-edged sword that you only hear about cutting the wrong way when someone is denied something. It can work both ways -- and that could be the case here."

We should mention that the Member Rewards Book has buffet coupons for Boulder Station, Fiesta Henderson, Fiesta Rancho, Green Valley Ranch, Palace Station, Red Rock Resort, Santa Fe Station, and Sunset Station. So you can get a twofer or 50% off one at every Station Casino buffet in Las Vegas over the course of the coupon year. 

 

How do we get funbooks from Station Casinos and are their Feast coupons interchangeable?
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Comments

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  • Kevin Lewis Jan-11-2020
    Boothlings
    I have been absolutely, categorically, unequivocally denied something that I was certain I was entitled to; told something that was to an absolute certainty untrue; had rules quoted to me that did not actually exist except inside the boothling's fertile imagination.
    
    Conversely, I have been offered stuff that I'm sure I didn't qualify for and given comps I'm sure I didn't earn. Who knows what will happen when you deal with casino marketing. It's an exciting element of random chance, which is appropriate for a casino.

  • Hoozdo Jan-11-2020
    Station Casinos
    I have stayed pretty often at Station Casinos over many years. Fun books used to be given while checking into the hotels but I haven't seen any in about 5 years.  
    
    I have never used any coupons at the buffets but I have seen them used quite often. The cashiers seem pretty pick about coupons and I doubt they are exchangeable between the casinos. In addition, the slot club cards used for comps are inspected very closely and if they are expired the cashier keeps them! This is a PIA because the cards expire every 6 months and you have to go stand in line at the slot club to get a new one! 

  • Mark Nakel Jan-11-2020
    Coupons
    I have used Fiesta Rancho coupons at Fiesta Henderson several times without a problem.  The buffet staff said it was no problem to use the Rancho coupon in Henderson.  It is much closer to our home, and we do gamble a bit in return for the convenience of them accepting the coupon. I have not tried to use other Station buffet coupons at other properties, we just go to them.  Thanks LVA!!

  • rokgpsman Jan-11-2020
    Casino mail offers
    If the QoD person's son has a players card from Boulder Station (probably does since they are mailing him offers) then I'd suggest the son visit the other Station properties, insert the Station players card into a machine and play some. Doesn't have to be a lot, it will let them know he visited the property and they might start mailing offers too. Although the Station casinos are all part of the same company each property keeps track of its own activity. So have your son visit all the Station casinos he'd like to get offers from and give them some playing activity. And if for some reason he doesn't have a players card then get one, it's easy and free.

  • sassiebrat Jan-11-2020
    Hello everybody!
    I wrote the question! My son has a player's card, and he has used it when it is expired. He has only run into a problem ONCE. A cashier noticed it, and he had to get a new card. Concerning the issue...I asked the cashier at Fiesta Station if other Stations took other LVA Station coupons and she said she didn't know; I needed to ask them. I have asked one (can't remember which) and was told "no, we don't take other Station coupons." The reason this is an issue at all is because we only like two Station buffets...Boulder and Palace, so the other buffet coupons go to waste. And again, this only pertains to LVA coupons. I've never tried to use funbook coupons interchangeably and never asked. I am only interested in getting funbooks from the two Stations we like. So, I thank you all for your input and will try asking for a funbook at the players club booth and see what happens.

  • rokgpsman Jan-13-2020
    Buffet coupons
    @sassiebrat
    
    This LVA website has a "forum" area (see menu at top of screen or link below) and one of the forum discussion areas pertains to coupons. You could post a message in there that you have certain coupons available that you can't use and that you'd like to trade for Boulder & Palace Station coupons. There's lot of people that don't use all their coupons, you might find some helpful and friendly people willing to give you or trade coupons with you. Good luck!
    
    https://www.lasvegasadvisor.com/forums/deals-comps-coupons/

  • sassiebrat Jan-13-2020
    rokgpsman 
    Thanks for your reply! I am not sure how you can trade coupons; the name on the funbook coupons has to match the player's card and ID. The coupons in the LVA coupon book have to be torn out in front of the cashiers. I will definitely go to the forums and see what's there. Also, I should have simplified my first question. What I really want to know is how does one get the funbook other than gambling. I have at least one good suggestion I am going to try next time I am at Boulder Station.

  • rokgpsman Jan-16-2020
    sassiebrat
    you're welcome!  There's also a very active coupon trading message forum over at vegasmessageboard.com, it a free website and has lots of friendly people. Just look for their forum area called "Coupons & Sweepstakes". They trade LVA and ACG coupons a lot. I don't know if some coupons (with your name??) are more difficult to use or not. It probably depends on the casino employee taking the coupon or how you present it. But it could be a way to get the coupons you want without having to play the casino machines to get on their mailing list. But I do think that's the best way and it doesn't take a lot of play to get on their mailing list. Good luck!