Question of the Day - 08 July 2022

A few years ago, I found myself at a Strip casino (a rare occurrence), the Slipping Silver, standing in line at the cage, clutching several hundred dollars in chips (a very rare occurrence). It was a busy Friday night and all the tables were packed. The cage line was interminable, as there was ONE cashier on duty. One. When I finally got to the window, I remarked that there were fifty dealers out on the floor to take your money but only one cashier to give it back, which pretty much illustrated your chances of winning. The cashier was unimpressed by my humor, drew a gun, and shot me. I got better, but I've never been back to the Slipping Silver.

I can't imagine whales cashing millions of dollars of casino chips at a kiosk.

Plus they handle so many things at the cage.  At some casinos, they now do players club transactions at the cage.  I can't imagine it going away.

I think casinos will continue to add new technology ways for you to do financial stuff, like a secure app on your phone that will let you scan your slot ticket and put the amount into your players club account. Or use your phone to easily move money to/from your bank checking account and your players club. When you cashout at a table game they count up your chips and hand you a barcode ticket for your money and they keep the chips on the table. That would eliminate a lot of chip handling, tray refills, etc. But the cashier cage will probably always be a fixture in our lifetime, until we go to a 100% digital money society to reduce a lot of crime related activities.

Kevin - La Cage aux Gouge is one of your better ones.  Great, funny, and unfortunately true!!!

Kevin never gets any respect. When he was born, the doctor went out to the waiting room and told his dad, "We're sorry, we did everything we could, but he still pulled through." Somehow, I picture Kevin with bulging eyes and constantly fixing his tie.

As mentioned, the cage, or some office of some type will always be needed for credit.  They really need to check the recipient in person before giving them money!

It seems like I end up standing in line at the cage behind folks who are engaged in lengthy transactions.  There I am with my one black chip to cash, waiting...waiting.

How about having a line or two for chip cashing only?

Like at the bank drive through, the person in the car ahead of me must be applying for a house loan or something.  LOL.

Candy

Human employees need salaries and benefits; so to the bean-counters, they are an expense to be minimized, and eliminated whenever possible. 
We've seen it in reservations and check-in, both increasingly computerized: if you need to talk to a human, that's extra; in the rooms, where housekeeping and room service have been cut back or eliminated altogether; in the casinos, with games like Blackjack, Craps, and Roulette going "dealerless"; in the restaurants, where you can put your order in--and pay for it--on your cell phone; and on and on. 
With the shutdowns and layoffs of the pandemic, the upper echelons had plenty of time to consider how many bodies they needed to rehire to maintain their reputation for excellence, customer service, and attention to detail in the recovery. The answer was, "not as many as before." And casino cages are certainly on the hit list. 
Welcome to the Las Vegas of the future.

No one is ever in line at Turning Stone (NY)

One of the few times I had a real win at BJ the line was crazy and instead of waiting as Kevin jokes about. I thought hey I will go upstairs and deal with it in the AM. I was a low roller downtown hotel. It was a mistake the next day I showed up to cash my chips and I had to explain where they came from since there was no one on the floor to vouch for me.  It worked out but next time I mgith wait in line

Which kiosk cashes the full amount of a TITO?