Can You Explain Why There's No Love Lost between LVA and the Casinos?

In the 9 June QoD, you mention in passing the "no love lost" between a number of the casino conglomerates and the Advisor. Could you delve into that a little more, especially those that used to have coupons in the MRB but no longer do? What was their reasoning in saying "no"?

The most common reason the casinos that have participated in our coupon program suddenly no longer want to is -- drum roll, please -- a new decision-maker. Often, they don't know who we are, so they don't know about the value of having our clientele as their customers.

When we get most frustrated with the casinos is when new people come in and won't even talk to us. Their answer to our first query is a definitive, "No!"

This has been happening more and more lately, because -- drum roll, please -- of the infamous quote: "We're not giving away anything to anyone anymore."

This is a mindset that's completely anathema to us. It is, in fact, a contumely. As you know, we are and have always been all about getting value for our customers. And when we ask the casinos, we're told, "Why would we even talk to you when our ethos is to get as much as we can from as many people as we can as fast as we can?"

And they can. And do. They no longer even have to pretend.

It goes without saying, we can't stand that. They're basically telling us that they're out to destroy their customers. Hence we're not interested in doing them any favors.

That doesn't mean we don't give credit where due.

Case in point, South Point doesn't work with us because they just don't like us. The reason is dissatisfaction over an article we published a long long time ago that ranked them behind a hated competitor (Palms). Yet we write about them frequently, tout their good deals, even keep them in the Top Ten. Fact is, when they're worthy, they're worthy, and we don't let "lost love" stand in the way of publicizing it. Even if they won't work with us, when they're good, we say so.

When they're bad ... well, these days, we don't even have to say so. For example, a version of the infamous quote above came -- forget the drum roll -- from Station Casinos in a candid moment during an investor call about the operating philosophy of the new Durango (the exact quote was conveyed to us in a private conversation). We don't have to name other names. Anyone who's been around LVA for a few years knows which joints used to like to do business with us and no longer do.

Savvy Las Vegas visitors go where they're wanted and leave the suckers -- the myriads, the multitudes, the myrmidons of them -- to fatten the bottom lines of the rest.

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Comments

O2bnVegas Aug-05-2024

another one!

"myrmidons"...who knew?  So what if I never read Homer's Illiad.  I love getting a 'secondary' education in English, grammar, history, and more from QoD!

Candy

Reno Faoro Aug-05-2024

LVA

KEEP UP WHAT YOU ARE DOING , your customers appreciate all that you do !!!  GO DEARBORN FORDSON !!

OMB13 Aug-05-2024

Wow

myrmidons AND contumely in one day?!?!

145tech Aug-05-2024

Advanced vocabulary!

Thanks for the great answer!  I’m starting a notebook in which to jot down all the great words I need to start using; another unadvertised benefit of LVA membership!

Claude Barclay Aug-05-2024

Klaude

Keep up the great work. I too is becoming fed up with casino greed. Not just Las Vegas, but everywhere.

grouch Aug-05-2024

look up words

who does the look up of the words that are used as most of them i have never heard of or do you use AI to find them.

keep up the good work like the others have said

sunny78 Aug-05-2024

Value

I think LVA no doubt gets value of its members. But the reality is the other side doesn't feel the same. I wouldn't take it personal LVA, it's a business bottom line first to them and if they are raking it in, as a neutral observer, can one blame them? With recession most likely at the doorstep, perhaps you'll get more coupon interest soon?

sunny78 Aug-05-2024

Val

Meant to type FOR its members. Past comment editor would be nice. :)

Loren Mannino Aug-05-2024

Contumely

One of the evils of the world described in Hamlet's soliloquy "The rich man's contumely" the show fits here I think

Gene Brown Aug-05-2024

Vendors

Your tenacity and dedication to offer us valuable information and discounts are highly appreciated. We ask you to share our appreciation with the vendors that offer discounts and deals continuously. My only regret is that I am unable to use all of the deals because I am not a local; however, I have saved money by purchasing the LVA membership.

Robert Aug-05-2024

Wild idea

How's this for a wild idea? The LVA convinces Tom Elardi to let them take over operations of the Casino Royale. Bring back the table games, all with favorable odds and cheap minimums. Get some decent food in there, create a generous player's club, and hire old school dealers.
THEN, sit back and watch as this tiny property becomes the most loved property on The Strip.
It's obviously in a sad state of decline now, why not go for glory? What have they got to lose?

kafka45 Aug-05-2024

Contumely

contumely:....Rudeness or contempt arising from arrogance; insolence

there are English majors lurking around at LVA.

James Mason Aug-05-2024

Well be specific Name Names

Make a list with 2 sides please.
Who has been naughty! And who has been nice!
 Spare us the trouble  of finding out 1st hand when we visit

Jon Miller Aug-06-2024

Naughty & Nice List

I second that motion.  And thanks for the plethora of big words you drop on us :)

Tim Clark Aug-11-2024

Tim

since Station and Boyd casino's closed their buffets and no longer have any deals with you folks I have not and will not step foot inside any of their places again. When I would come to Vegas I lived at those places. Ellis Island is starting to disappoint also I really miss the 3 free drinks for 2 people. Now it's a free drink with buying 2 entrees or app's. Big whoop.

Question of the Day - 05 August 2024

Comments