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Question of the Day - 02 August 2018

Q:

Today I heard that MGM is suing the victims of the Oct 1 shooting. I think that is horrible. Imagine if you went to a concert and wound up being sued, because you were the victim of a shooting. It’s outrageous. My gut reaction is to boycott MGM.  But of course, this is not realistic. They own a good portion of the Strip, and not entering any of their properties would curtail my own vacation. I come to Las Vegas for fun. Truth be told, I would find it difficult to self-exclude from all MGM properties indefinitely. I think a lot of people would be willing to say they are boycotting MGM, but I don’t know how many would be willing to follow through, and for how long.

And maybe this is what MGM is counting on. Maybe they expect that after the initial outrage, eventually everything will return back to business as usual, just like it did with 6/5 blackjack, resort fees, and paid parking. After all, people keep coming and MGM keeps making money. Maybe for them it’s just a bump in the road. What say you on the whole sordid mess?

A:

MGM Resorts has filed a counterclaim in federal court against all the lawsuits they're facing that stem from the October 1 atrocity, essentially shopping for a friendly judge.

The nub of MGM’s argument is that since the security outfit contracted for the Route 91 Harvest festival, Contemporary Services Corp., was government-approved for counter-terrorism work, MGM must be held harmless for any harm that occurred on October 1, 2017. The federal certification in question was pursuant to a 2002 law that, as the Las Vegas Review-Journal put it, “... extends liability protection to any company that uses ‘anti-terrorism’ technology or services that can ‘help prevent and respond to mass violence.’”

The FBI hasn't classified Stephen Paddock’s shooting as terrorism, but litigation often hinges on hair-thin distinctions such as this.

Furthermore, Contemporary Services’ security work, which covered the festival, hasn't been the bone of contention. Rather, MGM’s own in-house security team’s performance has been at the center of the controversy, most recently in a lawsuit filed by seven Arizona residents (and unaffected by MGM’s counterclaim).

According to AzCentral’s synopsis of that filing, Mandalay Bay “has a no-weapons policy, the lawsuit claims, and yet housekeeping staff did not mention those in Paddock’s two-room suite. In addition, the lawsuit alleges that security and staff ignored the bolts Paddock used to close off a stairwell door and the surveillance cameras he placed on a room-service cart in the hallway and in a hotel room door’s peephole."

“MGM claims that the victims, through actual and threatened lawsuits, have implicated the security-company’s services, because they involve concert security, including training, emergency response and evacuation,” explained the Las Vegas Review-Journal's Todd Prince. The counterclaim reads in part, "If defendants were injured by Paddock’s assault, as they allege, they were inevitably injured both because Paddock fired from his window and because they remained in the line of fire at the concert. Such claims inevitably implicate security at the concert — and may result in loss to CSC [Contemporary Services Corp.]”

Yes, such claims implicate Contemporary Services, but it also appears that MGM is suggesting that all the victims had to do was step out of the line of fire and they'd have been fine.

Beyond that, MGM’s counterclaim argues that since Contemporary Services was protected from liability by the 2002 law, that implies such protection extends to MGM itself.

However, the FBI’s disinclination to identify Paddock as a terrorist could run a cart and horses through MGM’s case, since the 2002 law in question, while broadly drawn to include “mass destruction, injury or other loss” is an explicitly anti-terrorism measure. We expect this to be a major pivot point, should the case go to trial.

The endgame of the MGM countersuit is to have all the lawsuits of the victims (also known as "defendants" in the MGM suit) tossed. The company wept crocodile tears for the shooting victims and their relatives in a statement that read, “The Federal Court is an appropriate venue for these cases and provides those affected with the opportunity for a timely resolution. Years of drawn-out litigation and hearings are not in the best interest of victims, the community, and those still healing.” (We can't help commenting that it strikes us as ironic that the “best interests” of the victims might be served by having their court claims quashed.)

Robert Eglet, a Las Vegas personal-injury attorney for some of the victims and their families, issued a statement in rebuttal. "The MGM Complaint does not mention the fact that CSC did not provide any security services at the Mandalay Bay on the night of the shooting, or the days leading up to October 1. Although video footage shows Mandalay Bay employees assisting the gunman in bringing his arsenal of weapons to his 32nd-floor suite by using the service elevator, MGM's Complaint is noticeably silent regarding the security or lack thereof at Mandalay Bay."

Eglet said in the statement, "I believe that MGM did this because they did not like the Nevada federal judge who is currently assigned to our case." Eglet further argues that MGM — as a Nevada company — deserves to be held to account in a Silver State court. That would render the 2002 federal law irrelevant. 

Maybe so, but MGM has clearly found a legal loophole that could allow it to escape all pending and future litigation over the massacre, regardless of any sour public-relations aftertaste it could leave.

And “sour aftertaste” could describe the public reaction, which spurred a #BoycottMGM backlash on Twitter. Read one tweet, “Please remove me from your players list. I won’t be playing at any MGM casino going forward. Your lawsuit against victims of a mass shooting is disgusting.”

The company did a semi-backpedal, trying to make its case in the court of public opinion. “We have filed what is known as an action for declaratory relief. All we are doing, in effect, is asking for a change in venue from state to federal court. We are not asking for money or attorney’s fees. We only want to resolve these cases quickly, fairly and efficiently.”

The most benign spin on the MGM lawsuit came courtesy of NBC News: "While this 'lawsuit' by MGM will be perceived as an aggressive, offensive maneuver, it’s the opposite. It’s really a request to determine the extent of MGM’s proposed defense.” If it plays out according to plan, the hundreds of threatened lawsuits will be rolled into one omnibus case and decided not in a trial full of emotional witness testimony, but by a judge before an almost-empty courtroom, far removed from the passions of the myriad filings against MGM.

Englander Knabe & Allen crisis-management consultant Eric Rose predicted a near-term hit to MGM’s bottom line, in part because the company was trying to thread a legal needle with its countersuit, something that can’t be explained via Twitter or Facebook. “They couldn’t explain the lawsuit in a sound bite, and therefore they are suffering the consequences with bad headlines. It makes it look like they are going after the victims. It is going to hurt their brand,” Rose told the R-J.

The reactions to the lawsuit has been somewhat short-lived and has had no effect on MGM stock so far. How much and for how long this lawsuit might hurt the MGM brand remains to be seen; we won't know anything until the corporation's third-quarter SEC filing. 

Our bottom line in all of this is, this was the worst mass shooting by a lone gunman in U.S. history. The aftermath of the horror of it, and the havoc it wreaked on everyone involved, will be playing out for a long time to come.

 

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Comments

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  • [email protected] Aug-02-2018
    This is the 2nd MGM Tragedy
    What happened at the hotel fire at the "old" MGM now Bally's? Almost 90 people died. (Of smoke inhalation). What did their families get from that disaster? How much money was left in the machines and on the tables as many gamblers refused to leave. That's another great story!

  • O2bnVegas Aug-02-2018
    hindsight
    Horrific, unthinkable events examined in hindsight usually show system 'failures', policies not followed, complacency, robotic performance, nothing like this could ever happen, right?  What good are massive money lawsuits (either way) other than fatten the pockets of attorneys and possibly people who had little or no involvement.  Pay the injured.  Tighten training, fix system failures (e.g., who gets to check in using the service elevator?).  Get smarter in the process of engagement with injured customers.  Have spokespeople who knows how to speak publicly without making the organization look like idiots. There is a process, and it involves transparency, engagement, what to say and do right away, what people want and need right away and later,  not to be left wondering what will happen, will they be taken care of and how, who will be there for them.  Oh, well.  Rant over.

  • Sandra Ritter Aug-02-2018
    MRI Boycott
    I go to LV once a year for 8 days.  There are many trips where I don't set foot in an MRI property so to me that's easy to do.  I get that they had to do this for liability sake but they failed big time this time with Stephen Paddock.  I'm fine with not going there in August. I also no longer to to the Venetian for political reasons.  I still have lots of other places to go.

  • Ray Aug-02-2018
    too many lawyers
    To me, it all boils down to this. Lawsuits were probably being filed while Paddock was still shooting, the litigators trying to gather as many people as they could to "get the compensation they deserve". MGM probably had their lawyers looking into ways to limit their liability even before security got to the room to stop the shooter. One side wants everybody to pay through the nose and the other side doesn't want to pay at all. Meanwhile the lawyers all get richer...on BOTH sides.

  • Aug-02-2018
    Despicable
    They can spin this any way they want. This was a failure of security that they were and are responsible for. It wasn't a terrorist incident. It was a hotel guest going berserk ON THEIR PREMISES.
    I don't know just how much harm this will ultimately do them; as the question suggests, its effect will probably blow over, just like resort fees parking fees blah blah. I will not set foot in an MGM property ever again, but their properties weren't exactly magnets for me anyway.

  • Aug-02-2018
    You CAN boycott MGM
    For the person-who-posed-the-question to say "I would find it difficult to self-exclude from all MGM properties indefinitely" is truly ridiculous and pathetic. WHY would you find it difficult? What is so great about MGM properties that you're willing to pay big bucks to stay there? They sure don't offer the best payback on their machines; their video poker games are among the worst of any major Vegas corporation. And they sure aren't offering the best total-cost figure for staying in one of their rooms. Even if you're hung up on "being on the Strip", their hotels are not the only ones on that congested part of L.V. Blvd. Whatever you like about MGM properties, you can find comparable things among rival properties, and better things if you'd get the glitter out of your eyes and check out Downtown and the "locals" hotel/casinos. You might also enjoy the absence of the sardine-can madhouse on Strip sidewalks (with all its pickpockets) if you tried a less flashy place.

  • Roy Furukawa Aug-02-2018
    Bad luck 
    This could’ve happened at any of the hotels on the strip and I think the lawyers are just finding the deepest pockets to sue, it’s ambulance chasing. Just watch TV in the afternoon, how many commercials promote these type lawyers? I think it’s just people looking to get rich quick and I don’t hold the hotel responsible. 

  • shadow520 Aug-02-2018
    Boycott
    Regardless of their intent, I don't have to worry about it. I've been boycotting MGM since they screwed me out of my earned comps in Detroit when they implemented their current expression policy. This is just another reason to maintain that. I come to Vegas 2-3 times a year and it absolutely is possible to avoid MGM. I've been doing it for years.

  • Annie Aug-02-2018
    I guess there's always Dotty's
    So Adelson supports Trump and owns the RJ and manipulates its coverage to his liking. Phil Ruffin is as much of a Trump supporter as Adelson. Wynn is a sex predator. (I know he's gone.) MRI treats Paddock's victims badly. Etc. Etc.
    
    If you boycott casinos based on the politics or bad behavior of their owners, the choices left will be so few that it probably won't make sense to even go to The Strip at all.

  • Aug-02-2018
    No burden to boycott the whole Strip
    Well, Annie, I think a lot of us would have no trouble avoiding the Strip altogether, because of the bad deeds of its owners or a host of other reasons.
    But be careful! You TWICE mentioned the name of He Whose Name Must Not Be Spoken (here, at least). That's a hangin' offense in these here parts.

  • Annie Aug-03-2018
    @Kevin Lewis
    Are you saying A.C. doesn't allow derogatory references to 45, because he likes him, or A.C. does not want any politics on the site? The second reason makes sense, because politics is off-topic here.