Now that Las Vegas is opening up after the great pandemic shutdown of 2020, are Member Rewards coupons being accepted? Is it even appropriate to use the coupons as businesses are trying to recover?
And
As is apparent, we continue to receive questions about coupons. We answered several during the shutdown and now that the world is reopening, we'll do so again, in order.
First, for sure Member Rewards Book coupons are being accepted everywhere that's open. We've had several reports that they are and none that they aren't.
Second, we don't see why it wouldn't be appropriate to use them. As businesses recover, they want, more than anything, to see people come through their front doors. Discounting is a way of life in retail and as businesses get up to speed, they want to engage in business as usual.
Third, that said, we agree that it would be great if the casinos would honor 2-for-1 buffet coupons at other restaurants. But for numerous reasons on the casinos' part (accounting, retraining staff amidst ongoing confusion of reopening with many new guidelines, and reprogramming point-of-sale systems, foremost among them), they're understandably averse to get into it.
For our part, the last thing we want to do is go back to the casinos that are generous to us and our members year after year and ask for more. Putting together the coupon package is the most demanding of all the myriad tasks we perform every year and trying to renegotiate after a nearly three-month shutdown is nothing to be relished by either us or them.
It's true that some MRB coupons aren't good now and of those, some won't be between now and the end of the year. But many others are and can and should be used -- except, of course, by subscribers who can't even enter the country. For those of you who aren't coming to Las Vegas this year, including Canadians and Brits, we can only reiterate our refund policy:
1. Return your unused MRB for a refund. We will refund in full if you're a Diamond member (online only) and on a prorated basis if you're a Platinum member and receive issues in the mail.
2. Exchange your unused 2020 MRB for 2021. In order to do this, your membership must extend into 2021. If your membership expires in 2020, that means you never had the 2021 option and must renew.
Please note that for both refunds and exchanges, it's your responsibility to return the unused MRB, either dropped off in person or delivered by mail. We will waive the coupon-service fee when mailing of the 2021 MRB is requested.
 |
Paul Polsky
Jun-25-2020
|
 |
Kathy
Jun-25-2020
|
 |
Jon Anderson
Jun-25-2020
|
 |
O2bnVegas
Jun-25-2020
|
 |
Sheila Fuerst
Jun-25-2020
|
 |
Kevin Lewis
Jun-25-2020
|
 |
Eileen
Jun-25-2020
|
 |
dblund
Jun-25-2020
|
 |
Candace Corbani
Jun-25-2020
|
