I've noticed that since LVA started paywalling QoD, the comments have become much more, shall we say, civilized, save for the very occasional political back and forth. My question is, have the questions themselves changed in any way since you started charging? And I know your criteria for answering them weren't too strict, but have they loosened up at all?
It's true that the comments have become much less polarized since the paywall was instituted nearly a year ago (mid-September 2023).
Since then, almost all of the readers who manifested and reflected the polarization in the general population and seemed to thrive on creating controversy and ill will have disappeared. We can't say it's an unanticipated consequence of starting to charge for access; we had a strong suspicion this would be one of the results, which is why, at least in part, we pulled that trigger.
Likewise, the comments have tended to remain on topic and non-politicized, except as you note for the occasions when some small opening presents itself, someone takes advantage of it, and others pile on. But for the most part, those are few and far between.
As for the questions themselves, we'd have to say no, they haven't really changed. The only thing we've noticed is that the submissions consisting mostly of complaining about the way we do things have become not quite non-existent, but nearly so. This is one of the ironies of the paywall; the vast majority of you who pay appear satisfied, while plenty of readers who got QoD for free could find any number of faults.
Thus, the contumely has all but been extinguished -- and there's been no real need to "loosen up" our criteria for answering questions.
Those criteria, by the way, are generally as follows.
We steer away from overtly political questions or that beg a partisan answer of some nature.
We tend to avoid queries that are too niche or specific to the reader, since we want most QoDs to offer mass appeal.
Some questions pique our interest, but are simply too comprehensive, or time-consuming, or require expertise beyond our time and grade, to be addressed in a daily column.
Plenty of others are too simplistic, submitted quite apparently by people who've recently discovered Las Vegas and/or our site and might insult the intelligence of regular long-time readers. Often, the answers to those questions can easily be googled or, of late, answered in seconds by an AI generative responder.
We receive repeat questions all the time and for those, we respond in a direct email that provides the link to the recent answer.
Aside from the above, no secret formula dictates what does or doesn't get answered. All questions are seriously considered, especially now that we know they're coming from subscribers, but we still receive so many that some have to be sacrificed for the greater good.
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