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Question of the Day - 21 October 2017

Q:

An automatic shuffler has a card recognition software that recognizes every card and where each card is dealt. The dealer hits a screen on table that tells how to play the low hand for the players and the dealer. Some players say the shuffler is like a slot machine to deal out so many winning hands and big payouts (Jackpots). Some dealers agree with this. Are the hands random or is it programmed to have a set percentage return?

A:

[Editor's Note: For this answer, we turned to the inimitable Arnold Snyder, among the world's greatest blackjack and table-game experts.] 

First off, if this shuffle machine is on any table game in a Nevada casino, it would be unlawful to program it with a "set-percentage" payout, as truly random shuffles are required by law.

If you found this machine in a casino outside the U.S. or possibly in a state other than Nevada or New Jersey, you'll often find more lax regulations on how equipment can be rigged. For instance video poker machines in some countries (and possibly some U.S. states) are considered the same as slot machines and payout percentages can be set regardless of the player's strategy. It wouldn't surprise me if jurisdictions that allowed these scam machines also allowed other types of rigged equipment.

For a shuffle machine to perform as you suggest, however, would be a true marvel of programming and engineering, at least for a game like blackjack where players make their own decisions on how to play hands, the number of players at the table can change at any time, and the number of hands any individual player has in action can change according to player whim.

Some casinos started using shuffle machines that could read the cards as dealt as a house safety measure. It prevents a player or dealer from "sneaking" cards into the game via sleight of hand, as the machine will recognize a card that is improperly coded.

Using a shuffler like this on a table that can read where each card lands (and such tables will also read the players' bet sizes via RFID tags in the house chips) allows the casino to analyze individual players' strategies, which can be useful in detecting card counters or other advantage players.

But for a shuffle machine to actually gaff the shuffle itself to direct how the cards are delivered to the players would require a much more complex program and mechanical system. If the cards have to be removed from the shuffler and placed into a dealing shoe, then the device has no more control over how the cards are dealt. A card order that might work for three hands in play would be useless if a player exited the game after the deal had begun. A single player misplaying a hand could wreck the order of delivery.

And though it would definitely be possible for someone to invent a card shuffler that also acted as the dealing shoe, and was mechanically designed to pull cards from anywhere in the shoe as needed in order to make or break hands, it's unlikely anyone would devise such a device, as it would never pass the device inspections required by most gaming boards.

Plus, there are easier ways to gaff a shoe for cheating. Dealing shoes have been devised that allow the dealer to peek at the next card to be dealt; this allows him to deal the second card from the top if he wants to hold back the top card in order to make his own hand or bust a player, etc. This type of device requires no programming, no special type of shuffle, and it would in itself act as a license for the casino to steal.

But I highly doubt any legitimate casino in the U.S. would attempt to use such a device, as it would jeopardize the casino's license if they were caught. If you're playing in private (illegal) games or in third world countries where corruption is common, you might run into a device like this.

The type of cheating you're describing would be much more doable on a video blackjack game than a table game.

 

No part of this answer may be reproduced or utilized in any form or by any means, electronic or mechanical, without the written permission of the publisher.

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Comments

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  • Andrea Oct-21-2017
    Video Poker 
    You mentioned that some states may allow video poker machines to have set payout percentages like slot machines.  Which states would allow such a thing??  I need to avoid those!

  • Dave Oct-21-2017
    Wrong expert
    Next time you should use an expert that knows something about the game being asked about: Pai Gow Poker. 
    
    In that game, it would be very easy for that shuffler to set up good hands for the dealer. 
    
     I doubt that that happens, but it is possible… 

  • Brent Oct-21-2017
    Brent
    Honestly, the answer to this is obvious. Why would a casino cheat (potentially losing its license and all of its business) at a game that is already rigged in its favor? It wouldn't.

  • Sandra Ritter Oct-21-2017
    Bally's LV
    I've stopped playing Let It Ride at Ballys because of the shuffle machine.  #1) The dealers don't shuffle the deck first before putting it into the machine. (Everywhere else they do. I've asked them about it and they just give me a look.) They cut the deck and then put it back the way it was before the cut. #2) Very often cards come out in the same order that they came out 2 hands back.  I'd see what I had a couple of hands before in someone else's hand now. This happened over and over again.  It just seemed rigged so I just can't play it there anymore.

  • cjen Oct-21-2017
    Question was about Pai Gow.
    Thanks to the staff for posting this question.  It was in reference to Pai Gow.  The shuffler and software does tell the players and dealers how to set their hands.  All six hands are dealt regardless of number of players.  No die is used to determine starting spot, (Okla. Indian casino, no dice allowed).  It is a digital number one thru seven that is generated by "random"? It may be connected to shuffler and software, most likely it is.

  • jstewa22 Oct-22-2017
    I think the question refers to Pai Gow poker
    It looks like this question refers to Pai Gow poker, since the submitter refers to software telling the dealer how to play "the low hand," and PGP is usually dealt by an automatic shuffler.  I'm sure that Mr. Snyder's response remains correct, though.