How Long Do Vegas Hotels Accommodate Do Not Disturb Signs?

What is the hotels' policy regarding Do Not Disturb tags on the door? How long will they wait until they contact the guest for a welfare check?

Appearing on "Fox News Sunday," Wynn Resorts CEO Steve Wynn asserted that Mandalay Bay shooter Stephen Paddock had been able to keep the “Do Not Disturb” sign on his room for as long as 72 hours.

“The scenario that we’re aware of would have indicated that he didn’t let anyone in the room for two or three days. That would have triggered a whole bunch of alarms here, and we would have — on behalf of the guests, of course — investigated for safety.” He added that Wynn Resorts' personnel are empowered to enter rooms that have been on “Do Not Disturb” status for 12 hours or more. The obvious implications were that Wynn’s people would have discovered a sniper’s nest like Paddock’s well ahead of time.

We asked MGM to clarify its do-not-disturb policies and spokeswoman Debra DeShong responded with ... well, you be the judge: “As our Security team is working tirelessly to protect the safety of our guests and facilities, MGM Resorts has elevated its level of security to add to the level of comfort and safety of our guests and employees. Security has been and continues to be a top priority at all of MGM Resorts. MGM Resorts works consistently with local and national law enforcement, first-responder and emergency-operations agencies, as well as intelligence services, private security consultants, and professional security associations to reassess security across the Company and all of our properties to keep procedures at our resorts up to date.”

“With respect to our security measures,” Boyd Gaming spokesman David Strow responded to our inquiry about Do Not Disturb signs, “as you might imagine, we are reviewing and heightening our security measures as necessary across the company. However, we are not going into specifics, as we do not want to compromise the effectiveness of our security measures by discussing them publicly.”

But overall, cones of silence descended around Las Vegas Sands, Caesars Entertainment, Cosmopolitan, and Station Casinos about their policies on housekeepers and security entering hotel rooms. Perhaps that's because the mass shooting is inspiring lots of probing questions -- and no one wants to say something that puts them in the spotlight.

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Comments

David Miller Nov-01-2017

Mr.

Debra has all the makings of a politician - said a lot of words while dodging the question.

Kurt Wiesenbach Nov-01-2017

DO NOT DISTURB

I always put the DND sign (or light, as they now have in a lot of the hotels) on immediately when checking in, and leave it on the entire time I'm staying. This can be up to 7 days, but admittedly I usually stay in a timeshare unit and not a ton of hotel rooms. I've never had anyone stop by and check what was going on, and even when we request something to be brought to the room, they see the sign and won't knock. They call the front desk and have them call up to say someone is at the door. I do it as I usually have a lot of high value items I bring with me (multiple laptops, Bose headphones, bluetooth speaker, etc.), and keep money in the room so the less anyone comes in the better.

Dave in Seattle. Nov-01-2017

Leave me alone!!!!

David Miller,I agree with you. They side-stepped the question.
No disturb MEANS it!
I don't want anyone in my room when I'm not there.
The DND goes in for 3 or 4 days,sometimes. I just get extra towels and make my own bed(sometimes).
If the DND sign is stuck into my card reader,don't even knock on my door!

Nov-01-2017

Welfare checks?

This is a new one on me. Is this talking about the hotel giving the guest a welfare check, or the hotel trying to take the guest's welfare check from him? My understanding of welfare checks is that they are managed solely by governmental agencies, so hotels would not be involved in getting them to individuals. But if someone is so poor that they qualify for welfare checks, they shouldn't be taking trips to Las Vegas.

O2bnVegas Nov-04-2017

Welfare but no charity

Mr. Al, the use of the phrase "welfare check" has to do with a guest possibly being in medical trouble, not financial trouble (which would apply to most gamblers...LOL).

Here is a new twist:  I recently checked into Paris for 2 nights.  The lady offered that she could put me down for "no housekeeping".  I could call for anything extra I needed (extra towels, soap, etc.) but housekeeping would not come in to clean as a routine, and I didn't need to hang the Do Not Disturb sign.  I was even given a coupon for $10 off at certain eateries at the hotel as an incentive.  Good idea for short stays.

Question of the Day - 01 November 2017

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