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Interview with Al Francesco

Interview with Al Francesco

by Richard W. Munchkin

(From Blackjack Forum Volume XXII #2, Summer 2002)
© 2002 RWM

[Note from A.S.–Richard Munchkin is the author of Gambling Wizards: Conversations with the World’s Greatest Gamblers, one of my favorites on professional gambling and gamblers. Since the time of this interview, Richard Munchkin has been elected into the Blackjack Hall of Fame.]

[Note from RWM: One of the seven inaugural members elected into the Blackjack Hall of Fame by professional gamblers was Al Francesco.

In his interview for my book, Gambling Wizards (Huntington Press, 2002), the great professional gambler Billy Walters told me, “If you’re committed to being a professional gambler, and you want to be the best you can be, you spend every waking moment trying to figure out a way to beat the game.” No one exemplifies this more than Al Francesco.

This is the professional gambler who invented the Big Player blackjack team concept and taught Ken Uston how to count cards. He ran the first computer blackjack team, teaching players how to operate hidden microcomputers with their toes. He wasn’t content counting cards at a time when the casinos didn’t think blackjack could be beaten. He was a professional gambler who wanted bigger edges, and moves that the casinos hadn’t seen before.

Many people have heard of playing “warps,” but how many people could do what Al did in Korea? He spotted a dealer inadvertently bending the cards, immediately started signaling his partner at the table, and within eight hours won over $50,000 in a club with a $100 limit! That is what separates the Blackjack Hall-of-Famer from the mere professional gambler.]

Start of a Career in Blackjack

RWM: When did you start playing blackjack?

Al Francesco: Ed Thorp gets the credit for that. I started playing in 1963 shortly after I read his book. It took me about five weeks to learn his system, the Ten Count. You had to count backwards with a ratio of small cards to large cards. You started with 36/16, and if you saw one of each, a ten and a non-ten, you went to 35/15. You had to divide one into the other. That ratio would then determine when to hit or stand, and your bet size. I remember going up to Reno and playing with it, but it was a very difficult system.

RWM: Did you meet Thorp back then?

Al Francesco: No, Thorp wasn’t a professional gambler and really didn’t play much. He tried to play and got cheated all the time. He wasn’t able to spot the cheating, because he didn’t have the background I did. He had someone with him to see why he wasn’t winning, and that person witnessed all the cheating.

RWM: Were you a gambler before that? Did you go to Vegas just to play?

Al Francesco: I had never been to Vegas or Reno. I had just moved to California when I read the book. Earlier in my life when I was 19 to 21, I gambled in my hometown, Gary, Indiana. I used to play some games like Greek Rummy and some other games that aren’t popular now. I guess I was good at it, or else my opponents were extremely bad. I won just about every time I played. It was small stakes. I made about $5,000 a year, but back then that is what I would have made at a regular job. So I guess I became a professional gambler back then.

RWM: So you were used to looking for an edge?

Al Francesco: I have always looked for an edge. I probably only played without an edge twice in my life. At least, every other time I thought I had an edge. I remember those two times I played without an edge very clearly. I remember the thrill, which is totally different than when you’re gambling for a living.

RWM: What were you playing?

Al Francesco: I was in a crap game. I was making $10 and $20 bets. It was a high. I lost $200 and ran out of money. I ran home to get some more, but by the time I got back the game had broken up. I probably saved the rest of the money I had. Maybe someone was doing something funny in the game. At that time just about any home game had something funny going on.

RWM: It was 1963 and you learned the Ten Count. What was it like counting cards back then?

Al Francesco: The first time I counted cards, I got a headache within twenty minutes. It was an extremely tough system. I thought I was ready for it, but I wasn’t. I went home and studied some more, and then when I went back I was ready and could keep up with any dealer. It was all single-deck at that time.

RWM: You started off betting small?

Al Francesco: Yes, I was betting from $5 to $25 and then started building a bankroll to the point where I was betting up to two hands of $200. They didn’t know the game was beatable at that time. I was varying my bet from $5 to two hands of $200. I was one of the first people that were really beating the game. I played to my heart’s content. I’d just play and play and play.

The Games Back Then

RWM: Did you have problems with them cheating you?

Al Francesco: Oh, that was the biggest problem. In 1963 I would catch dealer cheating six to eight times every single day. Most of it was at night. It seemed that all the cheaters worked night shift. I always made money during the day, but at night I got my clock cleaned numerous times. I spotted most of the cheating I think, but evidently there were some moves that were beyond me.

Back then blackjack dealers would switch their hole card. When they had a ten as an upcard, they had to check their hole card to see if they had a blackjack. If they had a stiff, when they were ready to play out their hand, they would switch the hole card as they were turning it over. The top card of the deck became their hole card and the original hole card went to the top of the deck. I was facing twenty over and over again. I didn’t know about that cheating move until years later.

The Cal Neva in North Lake Tahoe was notorious for cheating. Frank Sinatra owned a piece of the place at that time. I went in there because I wanted to see it first hand.

I went to the blackjack table and got ten silver dollars. I bet a dollar a hand and it took eleven hands to lose the $10. During that time I got the five of hearts three times in one deck. The dealer was rolling the deck on me, dealing seconds, every cheating move you could imagine. He was practicing on me at $1 a hand.

[In the ’60s the dealers would place the discards face-up on the bottom of the deck. A dealer who cheated would spot a combination of cards that guaranteed the player would lose, place them on the bottom, and then roll the deck over–inverting it. He would then deal the same cards that had been played on the hand before. This is how Al received the five of hearts three times in the same deck. A more thorough description of this cheating technique can be found in How to Detect Casino Cheating at Blackjack, by Bill Zender.]

I left the table and I walked over to a busy crap table. Right away I saw something funny going on. I never play the game, but I’m familiar with some cheating moves. I knew some guys back in Gary, Indiana who could switch dice, and I’d read a lot of books on how to spot cheating. I saw the croupier give the dice to the guy next to him. The guy picked up the dice, and put them back down. I knew that he had switched them.

Everybody at the table was betting the “do,” so I immediately bet the “don’t.” If I had been smart, I would have just bet the “don’t” and not paid any attention to the dice. But it was the first time I had ever seen anything like this in a casino. I couldn’t take my eyes off the guy, because I was so amazed.

Evidently there were some outside guys who were protecting the game, and they noticed that I was betting “don’t” and had my eyes on the guy switching dice. They got the message to me that I’d better leave. I knew I wasn’t welcome, and I got out of there. I probably won $300 but they didn’t like me having any part of it.

RWM: Did the casinos ever assault you?

Al Francesco: I got roughed up one time at Harvey’s. My brother, who is also a professional gambler, had told me about seeing a guy there get the hell beat out of him by security guards. Nobody did anything or said anything. They just assumed he had done something wrong.

About two weeks later I was in Harvey’s. They had barred me before and told me not to come back. I was just scouting the place, and they spotted me and took me upstairs to a security office. While we were going upstairs they were tripping me. They were trying to get me mad.

I didn’t do anything at all because of the story my brother told me. They hit me a couple of times, but nothing really bad. This was back in ’63 or ’64 and I had heard about people being found out in the desert, so I wasn’t going to take any chances.

The First Blackjack Team

RWM: Did you form a team right away?

Al Francesco: No. I played by myself, mostly in Reno and Tahoe. After a year and a half I started getting barred left and right. I was being hassled too much, so I quit playing. I stopped for about eight years, and then they introduced 4-deck games, and Lawrence Revere came out with the Advanced Point Count.

I learned that system and started playing blackjack again. I played for about a month, started getting heat again, and stopped playing. I knew that I had to come up with a better way to play. [Lawrence Revere wrote Playing Blackjack as a Business.]

RWM: Did you know Revere?

Al Francesco: Yes. We went to Mexico together on a vacation.

RWM: Were there casinos in Mexico at that time?

Al Francesco: No, we just did it to spend a few days together. It was a fun trip.

RWM: How did you know him?

Al Francesco: I called him up because I was using his system. He wanted to give me lessons, but as it turned out I played the game better than he did. He was a character. He would always take a card out of the deck without his students knowing it. The student would always end up with the wrong count. That way he could charge them for more lessons. He made more money off his students than he ever did off the casinos.

He played both sides, too. He would teach people how to play, and then he would go to the casinos and point out the people he had taught. We went to Panama together once and were arrested. I believe it was Noriega who arrested us. They picked us up and put us in jail. They didn’t speak English and we didn’t speak Spanish. They wouldn’t let us make any phone calls. The next day they let us go. They never did explain why they arrested us.

RWM: Did they keep any of your money?

Al Francesco: No. I didn’t have a lot of money on me, maybe $5,000.

RWM: How did you come up with the Big Player concept?

Al Francesco: I was in Lake Tahoe with my brother and sister and her husband. We had reservations for the Top of the Wheel in Harvey’s. We were killing time waiting for dinner, and my brother was playing blackjack. He was betting from $1 to $5 and he knew how to count.

I was standing behind him talking with my brother-in-law, and every time I noticed my brother make a $5 bet, I threw $100 on his hand. I just kept talking to my brother-in-law and let my brother play the hand. It looked like I couldn’t care less about what happened. If my brother went down to $1, I pulled all my money back. We did that for about thirty minutes and the pit boss loved it, because they didn’t see many hundred-dollar bettors at that time.

When it came time to leave, the pit boss ran outside the pit and tried to stop me from going. He wanted me to keep playing. They bought that hook, line, and sinker. I didn’t give it too much thought, and then when I was playing in that four-deck game, it came to me that this was the way to outsmart them.

I started recruiting people who were interested in blackjack. Some were people I played poker with. The first trip I was the big player and I had three teammates. We went to Las Vegas with $8,000 and I remember being in the Stardust betting three hands of $500 on an $8,000 bankroll. I didn’t know at the time that I was way over-betting. I got really lucky and in 45 minutes I won $8,000. We did that for about a year.

RWM: Wow, if you can double your bankroll every 45 minutes, you’re going to get rich quick. What year was this?

Al Francesco: It was 1971. I was sort of on a high at that point. After 45 minutes I signaled to my partners that the play was over. We had originally planned to play three hours, so they were kind of surprised. The pit boss asked me if I wanted lunch and he asked me my name. I gave him the name Frank Fisano. He asked what I did for a living, and I told him I was in real estate.

I had lunch, and when I came back out, the pit boss stopped me and said, “Hey Frank. I just did some checking on you. There is nobody in the San Francisco area with a real estate license named Frank Fisano.”

I said, “I never told you I had a real estate license. I told you I was in the real estate business. I buy and sell.” It was all bullshit, but he bought the story.

About fifteen years later I played at the Stardust again, only it was a hole-card play. We had dealer after dealer with the same weakness, exposing the hole card at first base. I must have played for 24 hours straight. We won about $48,000 and the same pit boss was still there in the pit. Of course he didn’t recognize me after all those years, but I remembered him.

The Team with Ken Uston

RWM: How did start get Ken Uston on your team?

Al Francesco: I was always looking for new people because with three counters the BP didn’t keep busy all the time. It looked like he was waiting for something. If he was betting big all the time, the act looked a lot better. You looked like a raving maniac. Eventually we had six counters and the concept got better. Then I met Ken Uston. We were dating the same girl. She told him he should meet me, so one day he called me up.

RWM: Did he know how to play at that time?

Al Francesco: No, he was not a winning player at that time. I taught him to count and he started off as a spotter. I had another guy who was one of my best friends that I was using as a BP. I found out he was ripping us off, so I had to get rid of him. I had to replace him and I replaced him with Ken Uston. [Al laughed.] I probably should have stayed with the guy who was stealing. He wouldn’t have written a book about it.

All the time Ken worked for me he broke even. All those trips we made, he didn’t win any money. I don’t think he was dishonest. I think he spent so much time trying to put on an act that he lost his edge. The dealers probably ripped him off.

RWM: Did you know he had plans to write a book?

Al Francesco: Oh no. I had no idea whatsoever. I didn’t know about the book until about a week before it hit the bookstores.

RWM: When the book hit the stands, the casinos already knew what you guys were doing, didn’t they?

Al Francesco: Not really. To be honest with you, I think Ken wanted to get caught on the last trip we made, because the book was coming out. We were playing at the Sands that particular time, and his publisher was there watching him play. Ken was putting on a big show for him. It was Ken’s play that ended it for us.

On any given trip there were 22 of us. We had three teams of seven–six counters and one Big Player–and myself as the 22nd person. I was in the background answering the phone in case things happened, and things did happen often enough.

The three teams would be in three different casinos. The Big Player would stay at the casino for three days but the counters would rotate casinos every day. That way the BP had a new set of counters each day. Just in case the casino started to put it together, the next day it would be totally new faces. This bought us more time. We got away with this for 3½ years.

RWM: What were the criteria for people who wanted to join the team?

Al Francesco: The first thing I did was teach them how to count down a deck with the Revere APC, and I would give them basic strategy. I told them to come back and I would test them when they could count down a deck in 30 seconds, and knew basic strategy. If they could pass that test, then I would teach them the rest. Then they had to improve their time to 20 seconds. But to start, if they could get it down in 30 seconds, I knew they were interested and had potential. If they didn’t put forth the effort or call me back, I didn’t worry about it because I had enough people that were interested. Most of my people came from other people on the team.

Incidentally, I taught a lot of women how to play. We had a lot of women on the team and that may be one of the reasons for our success. Women were not given credit for being able to play blackjack.

RWM: When I interviewed Cathy Hulbert for Gambling Wizards, she said that the casinos were not used to seeing young women bet $1,000 a hand and they became very suspicious.

Al Francesco: That’s right, but I just used them as spotters and the casinos never suspected them.

One time, Ken was playing downtown at the Fremont, and called a session off after 35 minutes because he was up $27,000. One of our BPs, named Bill, was in a casino that only had double decks. We normally didn’t play double decks. The counts didn’t stay hot very long, so you had to jump around too much. So I had six counters that wanted to play, and I sent them over to help Bill. I wanted to oversee it since there were thirteen of my people in there. That kept Bill busy. He was jumping all over the place. There would be three or four people giving him the hot signal at the same time.

I saw that Bill was losing and realized that he might run out of money. I walked through the casino and I put my hand on my crotch. Bill saw me and knew I meant he should meet me at the bathroom. I headed for the pay phone and acted like I was making a phone call. I had $15,000 in an envelope and he just knew what I was doing. I hung up the phone and left the envelope just as he walked up. He got the money and resumed play.

He saw someone giving him a hot signal at another table. He yelled at the pit boss, “Make three bets over there for me.” He gave the boss some money to do it, and then he saw another hand go up, so he said, “Make three more bets over there for me. What have I got over there?” The boss said, “You have a 15, a 16 and a 20.” Bill said, “Stand, stand, stand.” He could see the dealer’s upcard on that table. Then he yells, “Make three bets over there for me,” pointing at another table, “Three more over there.”

It was like watching an orchestra leader. The bosses were running all over the casino making bets for him. It would be nice if he had won, but unfortunately he lost about $30,000. The next day we thought we would have a field day, because they liked his action so much. But the next day they wouldn’t let him play more than one table at a time. The reason they gave was, there were too many opportunities for the dealers to rip off the casino.

RWM: It’s been a long time since I read The Big Player (by Ken Uston and Roger Rapoport), but I seem to remember a story like that only Ken was the BP.

Al Francesco: Ken was constantly taking credit for things he didn’t do. Usually it was for things I did, but in this case it was really Bill.

The Great Plays

RWM: Did you play much out of the country?

Al Francesco: A couple of years after I went to Panama with Revere, I went back with Bill. It was my first really successful trip. We won about $39,000 in three weeks with a maximum bet of $200. The game was very good over there. They had surrender and you could resplit aces and then double down. The first card off the 4-deck shoe they would show you and then burn it. Then they would deal the entire 4 decks except the last card and then show you that one.

Bill was in training the first few days and I would watch him play for a while, and when there was half a deck left, I would ask him what the count was. He’d tell me, and then I’d count the rest of the shoe to see how accurate he was. He was pinpoint accurate every time, so he started playing one table and I’d play my own. After a couple of weeks we were playing at one casino spreading to seven hands of $200. We’d play about three hours and then it would be time for a break. The casino knew we were friends but not partners.

Anyway, we had been playing about three hours and I thought it was time for a break. I got up and went over to Bill’s table. He had five hands with $200 on each, and he was thinking about what to do. I had more experience than Bill, and I saw that no matter what the count was he couldn’t hit any of the hands. In Panama the dealer doesn’t take a hole card.

I said to the dealer, “Hit your hand,” and pointed at the dealer’s face card. The dealer instantly hit himself with an ace. Bill jumped about three feet in the air and said, “What are you doing?” as the dealer started scooping his money. The dealer pointed at me and said, “He told me to hit.” Bill said, “That’s my money.”

The pit boss came over, and they loved our business, so the pit boss told the dealer to give the ace to Bill. Bill had all pat hands except one hand with a pair of nines. He split the 9s into the face card, and got the ace on one and a face card on the other. The dealer drew a 7, so Bill won six hands instead of losing five. Bill really knew how to read little situations like that and take advantage of them.

The Bahamas are just bad news. I heard what happened to Tommy Hyland but that was after my trips there. My first trip was in 1972 or ’73. I was with Bill and we were on our way home after playing in Panama. We stopped in the Bahamas and saw a headline in the paper. It said something like, “52 murders in the last year, not one arrest.” We played for a short time and lost about $6,000. The game didn’t look beatable so we were going to leave. On the way out we were picked up by casino security. They took us up to our room and claimed that we were cheating them.

RWM: Even though you lost?

Al Francesco: They claimed we were ahead $6,000, and they wanted their money back. Bill had never been on a trip like this before, and he let me make the decisions on how to handle it. I refused to give in to them even though there were five security guards and a couple of pit bosses in our room. We were outnumbered and at their mercy.

They went through our stuff and found a lot of traveler’s checks. Fortunately we didn’t have a lot of cash. I just wouldn’t admit that we had won $6,000 when we had lost. Plus, we weren’t doing anything wrong. We were just counting cards.

I told them they should check with the pit boss in the casino, because they had their information wrong. They checked downstairs and then they said it was $3,000 not $6,000, but they wanted the $3,000. We went back and forth and by now it was five o’clock in the morning. Now instead of seven people in our room it was down to three.

Eventually they left, but called us on the phone and said they would report us to the IRS. That was good news to me, because it meant we were going to get off the island.

An hour later it was time to leave and we had to go to the cashier’s cage where we had a safe deposit box. They didn’t know about the box, but that was where all our cash was. We had to wait about twenty minutes to get in the box. We thought they were stalling for time to have security there when we opened the box, but the way it turned out it was just ineptness on their part. We finally got in the box with no interference and got on the next plane out of there.

A year and a half later, Ken Uston and another of our players, named Blair, were in the Bahamas with Bill and me. [An interesting side note–the “Blair” that Al mentions here is Blair Hull. He went on to become a hugely successful options trader in Chicago, and sold his company to Goldman Sachs for over 500 million dollars. He is featured in the book New Market Wizards, by Jack Schwager, and is considering running for senator in Illinois in 2004.]

There were two islands with casinos. One island was okay and the other was bad. We started off in one casino playing hole cards. They were lifting the hole card way up and it was so easy to see — it was the sloppiest game I’ve seen in my life. Bill won $13,000 and I won $15,000. We were at separate tables.

After we left that casino they wanted to go to the other casino in the bad part of the Bahamas — the same casino where Bill and I had been held hostage. I was surprised Bill wanted to go back there. We went, and there were no hole cards to play, so we decided to take the night off. We let our hair down and spent about three hours drinking wine and having a nice dinner.

After dinner Ken went over to a blackjack table and started playing $10 a hand. I walked by the table and he was reaching for $10 to double down on a hand and I reached into my jacket pocket and threw him $10,000 on the table and kept on walking. There was no good reason to do it, but I did it. I don’t know if that was a good thing or a bad thing as it turned out. It might have called attention to me, and that was why they picked me up a few minutes later, or maybe that was one of the reasons they recognized me. On the other hand, when they picked me up, I didn’t have any cash on me.

About ten minutes later I was picked up by security. Nobody saw them pick me up. I was in this back room all by myself, and it was three o’clock in the morning. One of the guys flashed some kind of ID really fast, and I asked if I could see it again.

He said, “Fuck off.”

With that kind of remark you don’t know if these guys really are police or security guards or what. I recognized the people from a year and a half earlier that had told me not to come back to the island. I told them I didn’t play, and I had reservations on the first plane out in the morning. They got my wallet and went through all my stuff. They found some names and phone numbers which I didn’t want them to find, like Ken’s and Bill’s. They started leading me out of the office and I saw they weren’t going to let me go.

I asked if I could make a phone call. They asked whom I wanted to call. I said I wanted to call my brother in San Francisco. As soon as I said that, three of them picked me up by the belt and whisked me out a side door. They put me in an unmarked station wagon. I remembered that headline about the 52 unsolved murders and my life flashed in front of me. I really thought I was a dead man. Remember that it was three in the morning and none of my friends knew this was happening to me.

They took me to my hotel and searched my room. Then they said, “Be on the next plane out of here,” and they let me go.

Bill and I went to France four times and always had a field day because at that time they didn’t know the game was beatable. We actually broke one casino, which was supposedly the eighth largest casino in France. We beat them for $230,000. Casinos in France are nowhere near as large as in Vegas. They had three blackjack tables and a nice hotel. It didn’t seem like $230,000 would be enough to break them, but it was. We didn’t collect all the money we won, but we got most of it. I still have a check for $20,000 in my files.

Another time, Blair and Ken Uston were in Monte Carlo, and they knew Bill and I were planning a trip to Europe. They called because they were running low on money. Two days later KP and I were in France. KP was the girl I was dating at the time and a very good counter.

We went to Monte Carlo and they had opened a new modern casino, Loews. Normally, because of jet lag, I don’t even consider playing the first day I arrive. This time we went straight to Loews and when I walked in the casino, Ken was jumping around from table to table back-counting. Blair was sitting down at a table by himself. They were both betting up to two hands of $500, because they only had about $25,000 with them.

When I came I had $125,000 with me. KP sat down and right away had a hot deck so she called me over. I started playing seven hands of $500. Ken saw me so he started calling me onto his table. Then Blair started calling me in. Ken and Blair were betting two hands of $500, and I’d bet the other five spots of $500. We got up $29,000 in under two hours and the pit boss threw his hands up in the air and said, “That’s it. If you want to continue playing, you have to start making big bets off the top of the shoe.”

My comment was, “Cash me in.”

RWM: That sounds like a pretty sharp pit boss for that time.

Al Francesco: Yes. The following morning we knew we weren’t going to play there anymore, so when KP and I went down to eat we saw Ken and Blair having breakfast. Two tables away there were five pit bosses eating. We walked straight over to Ken and Blair’s table and sat down, letting the pit bosses know we were all together. I had never done anything like that before, but I knew we weren’t going to play another hand in that casino, so I felt like rubbing it in their face.

RWM: You went there with $125,000. Were you worried about carrying such a large amount of money?

Al Francesco: A good portion was always in traveler’s checks. Those are easy to cash. But carrying cash is just part of the problem of the game. It’s something you have to contend with.

It was really a problem in Korea. In Korea you aren’t allowed to take more than $10,000 out of the country. Bill and I played there. After about a day I noticed that the dealer was marking the cards, but not intentionally. Every time the dealer had a face card or ace as her upcard, she would peek to see if she had blackjack. She would snap the corner of the card trying to protect the hole card from anyone behind her trying to see it. Evidently, a few weeks before there had been a team in there spooking, so they were making a great effort to protect the hole card.

[Spooking is a move where a spotter, known as a “spook,” is positioned across the pit from a dealer that lifts his hole card too high when checking for a blackjack. The value of that card is signaled to a player sitting on that dealer’s table. This move has been thwarted since the ’80s, when casinos either stopped checking the hole card, or started using mirrored or electronic card readers. There is an entertaining scene involving a spooking play at the beginning of the movie “Casino.”]

While they were protecting the hole card, they were bending all the tens and aces in the corner. Later, when that card was the dealer’s hole card, I could identify it as a face card or an ace with 100% accuracy. The deck stayed in play for 24 hours, so it didn’t take long for the whole deck to be marked. When I noticed that, I started signaling Bill. He was playing and I was looking for the marks.

I was signaling him when to hit and stand. He didn’t understand why I was making some odd plays. Eventually we took a break, and back in the room I told Bill what was going on. We got out Thorp’s book and there was the complete playing strategy, given this information. Two hours later we were back in the casino betting seven hands of the limit, which was only $100. We played for eight hours and won $51,800.

When we went to Korea we didn’t know how long we were going to stay, so we only had a five-day visa. We had to leave the next day to renew our visas, and we had to figure out how to get all that cash out of Korea. We had to deal with the black market to change the money into dollars. You never know what you’re getting into when you deal with the black market, but it’s just one of those things you have to deal with as a blackjack player.

Then we had to take the money out. If they caught us they would confiscate the money, and we could go to prison for ten years. We decided to put the money in our shoes. We both had $10,000 in each shoe. We walked right through the airport, and we were both an inch taller that day. They searched us pretty thoroughly, but they didn’t look in our shoes.

We went to Japan to renew our visas, and then went back to Korea, thinking we were really going to clean up. When we got back, the first time the dealer had a ten as an upcard she did the same move, bending the corner. Then the pit boss gave her a mean look. She picked up the face card and straightened out the corner. Next time, she kinked the card again, the pit boss gave her the look again, and she straightened it out. We started just counting and they started shuffling up on us, so we left Korea.

More on Ken Uston

RWM: What year did you start the Big Player concept?

Al Francesco: I came up with the idea in ’71 or ’72 and I probably met Ken in ’73.

RWM: When did it become exposed?

Al Francesco: That probably happened in 1975.

RWM: Didn’t you continue to play with Ken Uston after that?

Al Francesco: We were friends after that. He was doing a lot of hole-carding after that. [Hole-carding means seeing the dealer’s hole card through various methods. I mentioned earlier that this could be done by spooking, or by “first basing,” which is seeing the card from the first seat at the table when the dealer checks for blackjack. A third method, called “front loading,” is to spot the hole card when the dealer tucks it underneath the upcard. Any of these methods provide a much bigger edge than counting cards, but spooking and first basing are almost non-existent, since most casinos don’t manually check the hole card anymore.]

RWM: So you didn’t hold a grudge against Ken for blowing the Big Player concept?

Al Francesco: I should have, but I didn’t. All the people on the team were pissed off at him except Bill. They became very close, but everyone else hated Ken with a passion. They were having the time of their lives and making good money and Ken ruined it for them.

Blackjack Computers

RWM: When did you play with the hidden computers?

Al Francesco: That was probably two years later.

RWM: How did that project come about?

AF: Ken Uston introduced me to Keith Taft, who lived in Sunnyvale at the time. He was an extremely religious guy and he was ingenious. He came up with this idea of putting a computer in your shoes. He was looking for someone to run a team for him, and Ken thought I’d be the right guy. Keith and I hooked up and I was retired at the time, but I liked the idea. I started teaching people how to use these computers operated in their shoes.

RWM: How did it work?

Al Francesco: We were inputting the exact value of the card but the suit was immaterial. There were two switches in each shoe. They were on the top and bottom of our big toes.

With those four switches you could input any card. The four switches had values of 1, 2, 4, and 8, so by combining switch 8 with switch 2 you could make a 10. If you were playing heads-up, you saw your first two cards and you would input those two. Then you would input the dealer’s upcard, and the computer would tell you how to play the hand.

The feedback was a buzzer on the ball of your foot. It didn’t make any noise but you felt a little vibration. A buzz would mean hit and buzz-buzz would mean stand, and so on. We had various signals telling us what to do in any situation — double down, surrender, raise your bet, and lower your bet.

We had a house in Reno for about three months. When we first started out there was always something going wrong. Wires would break, the shoes would fall apart, the batteries would fall out of the heel, and you needed someone to maintain the equipment all the time.

Our idea was to play single-deck and flat bet. At that time the casinos were very paranoid about counters. We thought that if we flat bet we would get away with it forever. But the shoes we put the computers in were a little on the bulky side. We had some comments from the pit bosses about the size of our shoes. One of our players told the boss that he had a big toe problem, and these were the only shoes he could fit into.

One time, one of our players was walking across Las Vegas Boulevard thinking about what had happened to him in the Desert Inn on a play. As he was walking across the street, a car hit him and knocked him right out of his shoes. I happened to be coming across the street and saw the whole thing. But he was okay. He was just wrapped up in his play and oblivious to the traffic on that street.

Most of the players that I trained were new to the game of blackjack. Our training took six or eight weeks and I had to start at ground zero, because most of these people had never played before. Some of them were not even gamblers. The biggest bet they had made in their life might have been $5, but in short order I had them out betting a hundred or two hundred dollars. We probably had an edge of 1½%, but if you run across a dealer who’s cheating you, that can evaporate quickly. I think that’s what happened to us a few times.

We played for nine months, but we didn’t make any money. I think we tried to do too much, and flat betting might not have been aggressive enough. We lost about $75,000 altogether between Keith’s work and our losses. It wasn’t a big deal, just nine months of our time. Not one person was arrested or pulled up. At that time computers were not illegal.

I’ve always been able to come up with new ideas. I hit the casino with an idea they haven’t seen before, so I’m able to take advantage of it. They have no idea how they’re getting beat.

The Drop

RWM: What other plays have you tried?

Al Francesco: Another concept I played was called “the drop.” I’d play single-deck, and when I cut the cards I would lift the top of the deck and tilt it toward someone at the next table who would spot the card. Then I would drop four or five cards back onto the deck and cut. When the dealer completes the cut, I know either the fourth or fifth card down.

Depending on what that card is you know how many hands to play to either get the card for yourself or give it to the dealer. The skill you had to master was knowing exactly how many cards you dropped. I could do that with 95% accuracy. I’d generally play three hands of $500 off the top. The casinos thought they had a big edge because you’re starting off with a zero count, but I had an average edge of 16%.

I played that for about six months, but it was the type of idea that couldn’t be used a lot because you needed perfect conditions. It was usually a three-man concept. You needed a table to yourself. Then you needed someone at the next table who could see that card when you flashed it to him. Then you needed another person across the pit who would relay a signal to you letting you know whether it was a big card or a small card. Those conditions were hard to find.

RWM: I suppose that is why they did away with letting people cut by hand.

Al Francesco: Right. That and there was another team that was cutting to aces which may have had more to do with them introducing the plastic cut card. I was arrested for playing the drop at Fitzgerald’s in Reno. To this day they don’t know what I was doing. They knew I was doing something, but they couldn’t figure it out. I had to hire an attorney, but after a while they just dropped it.

RWM: Do you think that was cheating?

Al Francesco: The drop concept was tainted. Some people would say it’s dishonest, but if it was dishonest I don’t give a damn. I know how many times I was mistreated or cheated by the casinos and I was getting even with them. Hole-carding is not dishonest; it’s been tested in the courts.

RWM: How did your wives handle this gambling?

Al Francesco: I got into playing blackjack at the tail end of my first marriage. I was married the second time to a Venezuelan girl and she knew about my blackjack. She took it pretty well.

RWM: Are you still playing blackjack?

Al Francesco: I went back to blackjack again in the ’90s when Arnold [Snyder] put together a team called CRAPS. We started as a straight card counting team. We had great people on the team, but for some reason we didn’t make any money. After about a year we threw in the towel, but at that time I came up with the idea for an ace-sequencing team. It took me about six months to put together the concept. I played around with four or five different ideas on how to memorize these sequences of cards. Some of the ideas weren’t very good. I finally came up with one that worked extremely well.

RWM: Did you read memory books?

Al Francesco: I read every book I could find about memory and had eight hours of tapes I studied. I can’t do it now because I’m out of practice, but one time I played an eight-deck game where I memorized 24 sequences and was able to recall all 24. Most of the time you play a six-deck game and you might see 12 or 13 that you memorize. I taught a number of people and we did very well with it.

RWM: What are you working on now?

Al Francesco: At the moment I’m on the other side of the table in a way. I’m involved in a banking operation here in California. These card rooms can’t accept bets from customers. The bets have to be between players. If one customer wants to bet $1,000 and there is no one at the table who wants to bet that much, then he can’t make that bet. That’s where I come in. I supply someone at the table who accepts all bets. We have bankers in a bunch of casinos, so it is like being on the other side right now. I never thought I’d be in this position. I’m still not the casino, I’m sort of a middle man.

I’m also involved in horse racing. I’ve tried to beat the horses on and off for over 20 years. The first time I tried with my three brothers. We spent $45,000, twenty years ago, gathering data from all the California and New York tracks. We had a guy named Bill Quirin help gather all this data, and he ended up writing a book about our study – without our okay [Winning at the Races, by William Quirin, 1979].

He was just like Ken Uston. It was a very successful book. It was the best book on horse racing at that time. We thought we had some winning systems at that time, but they didn’t hold up. About four years ago we started playing the Pick 6 and we hit a few. We think we have a winning system right now, but we haven’t played long enough to know for sure.

I also have a website, http://www.freesportsplay.com. It’s a place to play games for free and have a chance to win from $500 to $100,000. I’m supposedly retired now but I probably work ten hours a day.

RWM: No blackjack?

Al Francesco: I think blackjack is behind me now. I may not play another hand of blackjack in my life, but I don’t know. [Al stopped to think for a moment.] I did come up with another concept about two years ago… ♠

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How Much Can You Win Online on $10 or $20 Free Play?

Learn the Optimal Strategies for Free Play Bonuses at Online Casinos

by the Editors at Blackjack Forum
© 2006 Blackjack Forum Online

At the time this article was written, Mummy’s Gold online casino was offering players a $500 free roll. The deal was: Play for an hour on the house on $500 free (no deposit required) and your winnings up to $100 become your bonus for a $20 deposit.

Crazy Vegas and Golden Riviera were giving away $75 free to play on with no deposit required from the player at any time. The deal was: Transfer your winnings up to $75 to a real account and play on them, and your winnings were yours to keep.

7 Sultans online casino was offering players $50 free, with no deposit required at any time, with any winnings up to $100 becoming a no-deposit bonus.

Casino Classic was offering $500 free to play on for an hour, with your winnings up to $200 becoming a bonus for a small deposit, and Captain Cook’s was offering exactly the same free play deal.

Blackjack Ballroom was also offering players $500 free to play on for an hour, with your winnings up to $200 becoming your bonus for a $20 deposit.

At Royal Vegas, new players could try out the casino with free slot spins with their winnings becoming a bonus, while at Fortune Room you could get $100 free to play on, no deposit required, to earn a bonus up to $500 for a $50 deposit.

Lucky Emperor, Virtual City and Zodiac Casino were all giving away $10 in free bonus play money, no deposit required.

Plus, all of these online casinos (and many others) regularly put free gambling money (from a few dollars up to hundreds and even thousands of dollars) into the accounts of their loyal customers—again, no deposit required.

To many players, these small free bonus offers may not look all that valuable. You can’t even pay your monthly light bill with $10 these days. But what you have to remember is, these free play bonuses give a lot of gambling power. How much gambling power?

Online Players Win Thousands Playing on Free Play Money

Players at Blackjack Forum Online have scored big on small online casino free money offers many, many times. For example, when Golden Palace gave a player $16 free about a year ago, he bet the entire amount on one spin of the 8-line Gold Rally slot, and immediately hit a bonus round that paid him $900!

Another player at Blackjack Forum Online played $2 coin on single-line Jacks or Better video poker with his $10 free at Lucky Emperor. She got a pair of Jacks on the first deal, and using the double-or-nothing feature, doubled her payout four times, to $160. Now she figured she had some money to play on.

A few hands later, she hit a royal, for a payout of $8000! But it didn’t stop there. The $10 free had a small wagering requirement before this player could cash out, and while playing off this wagering requirement she hit 4-of-a-kind—not once, but twice—for another $500! She ended up cashing out just under $8500 on $10 free, without ever depositing a penny herself.

Another player at Blackjack Forum Online had good luck on the Royal Vegas free spins offer. After hitting some good payouts on Lara Croft, Tombraider, he had won a little over $100 that he could transfer as a bonus to a real account.

There, he chose to play Secret Admirer, betting all nine lines for $45 a spin, and on his second spin got a $30 payout. He gambled it on the double-or-nothing feature three times to turn it into a payout of $240.

He hit nothing on the next few spins, and only small returns on the ones after that. But when he was down to his last $45 spin, he hit three Diamond Rings in a row, and before he’d even realized what was happening was launched into Free Spins that made him over $4500!

“It was the first time I’d ever played slots,” this player said.

Another player at Blackjack Forum Online ran up the first big gambling win of his life at Casino Classic, on the casino’s “play free for an hour on $500” deal.

“For me, it was just a lark,” he said. “I figured, what could I lose? I had some time to kill and ran up the $500 to $1000 just trying out various slots, then transferred the max [editor’s note: $200] to a real account. Then I played Thunderstruck, and hit some kind of jackpot. At first, I didn’t even know I hit it, because I never hit a jackpot before. I was just sitting there and staring. Suddenly there was all this money in my account.

“After I won, I didn’t really expect to get paid all this money. This was an online casino, and I’d never even put in a dime. But you know what, they did pay me—every penny, and with no trouble at all. There I was, just fooling around, and suddenly I was $1900 richer.”

Free Play Bonuses are Great Deals and Easy to Play

The requirements attached to most online casino free money offers are minor. Some casinos (but not all) require that you download the casino software. (Don’t worry, this is easy to do, and the software is easy to uninstall if you don’t want it later. To uninstall, just highlight the casino in the list of programs on your computer, found by clicking your “Start” button, and click “Uninstall”.)

Most online casinos require you to give some wagering on your free money winnings. And many require you to make a small deposit (typically $20) before transferring or withdrawing your winnings (there will usually be no requirement to wager this small deposit).

Some online casinos, like Casino Classic and Mummy’s Gold, treat your free money winnings as a bonus. In this case, you must complete a wagering requirement on the bonus to withdraw it, but you may withdraw your deposit and any winnings on the bonus at any time.

The purpose of these requirements is to direct the free money, which has a lot of potential value, to players who might truly be interested in becoming a long-term customer.

Winning Strategies for Playing on Free Money Bonuses

So, what’s the best way to give yourself a good shot at big money on a small free money bonus? The answer is two-part. The first part is to play with aggression. Remember, it’s hard to win big if you’re betting only a penny a spin on slots, or a dollar a hand at blackjack.

The second is to play a game that offers big payouts for small bets, like slots or video poker. Don’t play a game like blackjack, where if you bet $10 you win $10 (or at most, $15, if you get a natural). You would have to make too many bets, and have too long a run of luck, on an even-money payout game to ever get close to big money. On slots, video poker, or roulette (where a lucky hit straight up on a number pays 35:1) you only need to get lucky once to make a good score.

Just be sure not to bet too aggressively for the particular free money bonus. When your win amount is unlimited, you should play as aggressively as possible. But what’s the use of hitting a royal that pays thousands when your maximum win is $100? Adjust your aggression for your goal.

So don’t ignore those baby bonuses—whether they’re free gambling money offers designed to entice you to try an online casino for the first time, or one of those free play bonus gifts online casinos give to loyal players. These small free money bonuses are great deals for players. Almost every player we know who has given them a chance has won big on at least one, and some professional gamblers have actually launched their gambling careers with free money wins. Give yourself a chance to get lucky. ♠

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The First Line of Defense: Selective Shuffling

The First Line of Defense: Selective Shuffling

by Sam Case

(From Blackjack Forum Vol. IV #1, March 1984)
© 1984 Blackjack Forum

I recently talked with a long time professional blackjack player who’s seen the game change over the years. He told me that false shuffles and second deals–all the cheating moves–used to be much more common than they are today. He said he used to see dealer cheating at blackjack in casinos all the time. Now it’s pretty rare. I asked him what he thought is the most common cheating technique nowadays and he said, “Shuffling up.”

I must agree with that. Generally, the first thing a pit boss does to discourage a card counter is have the dealer shuffle up. This happens much sooner than it used to. In fact, whatever ways I’ve used to get an edge at the blackjack tables (besides counting), the pit bosses will often order more frequent shuffles as a first line of defense.

These days a dealer will often be instructed to “shuffle up after three hands;” unlike the old “shuffle up when he ups his bet.” They’ve wised up to that one. You can’t usually get a dealer to shuffle away those bad decks by simply raising your bet anymore. That ruse looks like a thing of the past.

To make matters worse, many dealers now know that if a lot of low cards come out, the player has the advantage. So even if you’ve got a great act, you may find that your sweet 39-card dealer shuffles after two rounds if the cards are all low. This hurts not only counters, but non-counters as well. It’s a neat little percentage play. It forces all of the players at the table to play at a greater disadvantage.

I’ve seen a good bit of selective shuffling. I’ve also seen what it does to beginning counters. They will frequently sit through deck after deck, cursing their luck, just because they occasionally get a 75% shuffle point (on negative decks, of course!). Also, they get so bored by all of the negative counts and small bets that they jump their bets when they get the slightest edge. They wind up increasing their fluctuations more than their bankrolls.

Who’s behind selective shuffling? According to Anthony Curtis, publisher of the Las Vegas Advisor, no Las Vegas casinos appear to be using selective shuffling as a standard operating policy. As publisher of a monthly report on Las Vegas casino conditions, Curtis says he’s heard many reports of selective shuffling, and has witnessed it himself on numerous occasions. His observations indicate it’s never house policy — just enterprising dealers doing it on their own.

Dealers who shuffle selectively probably don’t do so for personal profit. Although the casinos do their best to promote an image of relaxed, easy going fun, there’s lots of pressure.

Statistics are kept on all dealers, pits, etc. When the pit falls short of expectation — even from normal fluctuation — the heat gets turned on. Pit bosses get pressure, and they pass it on to dealers. Dealers soon learn that all goes well when the players lose. They’re the only ones in position to do anything about the pressure, so it’s not surprising that some of them are tempted to up the house advantage.

Is Selective Shuffling Cheating?

Is it cheating? I think so. It’s an intentional manipulation of the cards to lessen a player’s advantage. Could a casino be successfully prosecuted for selectively shuffling? I doubt it. First, the casino would argue that it’s not to blame. Secondly, it is nearly impossible to prove that the shuffle point changed with the count. You’d need hours of movie film to prove anything, and they have the cameras, you don’t.

You may feel it’s possible to get a quick-shuffling dealer to deal deeper by toking him. It may be possible – but it probably won’t be worth your while. A couple of years ago, I used to toke for this purpose. I thought it was damn clever, too. Then the good Bishop told me how much money I was wasting (see Chapter 12 of Blackbelt in Blackjack — “Toking Guidelines”). Now I just walk. I always figure there’s a better game somewhere else.

I don’t want you to get too paranoid about dealers who shuffle away those positive decks. Since rounds that are composed mostly of low value cards tend to use up lots of cards, shuffles often follow after fewer hands when low cards come out. The trick to catching a dealer who’s cheating you with a shuffle-up is to watch the shuffle-point, not to count rounds. If you notice a large difference in the depth of penetration, with a deeper deal when your count is negative, that’s the tip-off. You should find another game.

Along the same lines–when I was just starting out as a card counter, I noticed this guy would pop over when the count got high, and leave during the shuffle. I hadn’t heard of table-hopping yet. I learned, though, after about 10 minutes. Not knowing what to do, I quietly left.

As it turns out, that’s the right move. You can’t sit through dealers who shuffle-up or table-hoppers who consistently eat your high counts. To earn your percentage, you must get in the expected number of good hands. ♠

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A Funny Thing Happened on My Way to the Forum

A Funny Thing Happened on My Way to the Forum

By James Grosjean

(From Blackjack Forum Volume XXI #1, Spring 2001)
© 2001 Blackjack Forum

[Ed. Note: Last year, when I published James Grosjean’s first book, Beyond Counting, I wished that I could tell you the story that follows. I couldn’t. In fact, I only knew a small portion of what had happened when this casino surveillance department, to harrass two professional gamblers for a win, falsely accused them of cheating on a game. Now, James relates the whole story. — Arnold Snyder]

[Follow-up note from A.S.–Since this article was first published, James Grosjean has been voted into the Blackjack Hall of Fame. He is the author of Beyond Counting, one of the great works on professional gambling.]

Easter 2000

“Brighter days are ahead, young man.” What nerve he had trying to cheer me up. He was the one who had already missed one insulin shot because of the apathy of the jail guards, and no remedy was in sight. I smiled. He had caught me in a down moment, but of course he was right. And, I couldn’t help but be pleased that he had called me “young man.” I guess it’s all relative; he was quite old.

At that moment, I was bored more than anything else. It was Easter Sunday, there was nothing to watch on TV, no one to talk to, nothing to talk about, because I was sitting in a “holding tank” at the Clark County Detention Center. My “crime”? I am a professional gambler who is good at a card game. Very good.

Money Eyes

That Friday morning started like every other day that week: Wake up on the couch at Mike’s place and get ready for the Vegas heat. The addictions kick in right away: Mike always wants to swing by Starbucks first, I want to hit the games first. We strike our usual compromise. I’ll check one or two particular games high on my list, and if they aren’t immediately available, then we’ll go grab some coffee.

Checking on a particular game is in fact the only reason I am still in Vegas. I was scheduled to leave four days ago, but after my ex-partner Fredo betrayed me to a bunch of Vegas hustlers, I am hanging around town monitoring things, verifying the extent of the damage, but that’s another story (“The $80,000 Game”). Though my ex-partner already broke our deal, I am still keeping my word to not divulge that game, not even to Mike, with whom I’ve been staying all week. So, Mike and I hit the Strip a bit before noon, and I tell Mike that I’ll check on a few games and meet him at Caesars in about ten minutes.

Not much is happening at Caesars. Mike is checking out a game. It looks beatable, maybe an edge around 3%–6%. Perhaps it isn’t worth the exposure, but if we can pop it for $500–$1000, I could afford a muffin with my latte, so we decide to experiment a few hands. I sit in one seat, then another, with Mike playing here, then there. The dealer is definitely flashing, but she is a bit inconsistent, and I don’t want the frustration. Surely there are better games out there.

We are about to leave, when we see a new dealer come to the table. She watches for about 15 minutes, learning the game for the first time. We’re willing to teach her a few things. Then, to our amazement, she says this will be her table for the day, until 7 p.m. Where I’m from, a dealer would receive instruction away from the table, then watch an experienced dealer for a while, then deal for a few hours with an experienced dealer shadowing, and only then would the dealer be “signed off,” if competence has been demonstrated. Could Caesars be so arrogant to think that they could just tell a dealer the rules of a game for 15 minutes and then assign her the table?

After only a few hands, we know that our new dealer Steph is a “superstar,” so we start right in: “So, Steph, how long you been dealin’?” “What other games do you deal, Steph?” “Is today your Friday, Steph?” “Steph, would you mind filling out a questionnaire so that we can add you to our files. Please attach a passport-size photo, too.” It is going to be a good Friday.

In terms of the numbers, the SCORE of this game is around $5000. We are underbetting, though, because we are afraid that Caesars might not be able to stomach the action. We don’t want them to banish Steph to the roulette wheel, or worse, kick us out. Mike has been half-joking about wanting to win enough this week to buy a boat, so he is betting around $400 per hand. I am betting less, about $300 per hand; I want that muffin with my latte.

Steph says that she has been dealing ten years. Really, it’s more like a week, 500 times. Apparently no one has ever shown her how to hand-deal a game. Or perhaps she underestimates the training of our eyes. She isn’t giving it up too blatantly, just a bit off in the angle of her wrist when she snaps her hole cards. Not much, really just enough to give us a 35% edge.

After a couple of hours, I am getting quite used to the speed, the angle, the lighting, the design of these cards. I am very pleased with my play. I have made some gutsy calls, and though my chip pile is only treading water, my eyes are on the money. Beating the card game is always the easy part.

On the dead roulette game behind us, there is a nosy dealer who keeps trying to see our cards. If we had a third teammate, we’d send him to play roulette. It’s important to turn observers. This dealer is nosy to the point of being rude, and is costing the crew some tips, at least from me.

At around 4 o’clock, after three hours of play, Mike and I are ahead $18000, right at expectation. I am up only $800 of that, and we are not splitting, but I have enough for my muffin. I turn to Mike and whisper, “Now the question is: At what point do we leave?” Mike answers, “At 7 o’clock? What are you talking about? Where are you gonna find a game as good as this?!” That isn’t the point, but our decision is made for us about 15 minutes later.

The Tap

With no prior warning or indication of heat, we suddenly get the tap on the shoulder. We are told to step away from the table. We are the only ones playing (probably why the tap came at this moment), and we know we’ll be barred, so without much more than a “Sure, what’s the problem?” we step back and stand there, surrounded by three security guards. Our chips are still sitting on the table, and I’m relieved when they say we can take our chips, an indication that they are going to bar us, but that that will be the end of it. We put the chips in our pockets, and then continue to stand there. And stand there. For twenty minutes we stand there by the table, as security waits for instructions. In the distance there are suits on phones, and it sounds like Gaming Control agents are already on the premises, and have been here for an hour or so watching us play.

We have dealt with incompetent Gaming Control agents before, but in the end, they will have to concede that we have beaten the game legally, and we’ll be out of here, off to laugh about it over coffee. The guards will not answer any of our inquiries about what is going on, and why it is taking so long. They say only, “Thank you for your patience.” In the past, I have recommended that players in similar situations proceed to the exit with cautious confidence. In general, that’s still my advice, but I also always say that each situation is unique, and the player’s response must weigh all factors carefully, and quickly. Here, Mike and I consider it, but agree that there is no chance we could leave. The exit is far away, and we are surrounded by guards. There is no doubt in my mind that any move to the exit would be denied by the Caesars grunts, and the situation would escalate. Worse, the guards would then claim that we “tried to escape” or “created a public disturbance,” or some nonsense. It is clear: we have to stay cool, be sharp, and hope that the Gaming Control agents are not complete morons.

After twenty minutes of staying cool and being sharp, a suit comes over and asks for our names and birth dates. He is apparently a Caesars person; we have no obligation to tell him anything. I hope Mike realizes this, and, true to form, Mike fires off an alias right away, and the guy writes it down. Then I give an alias: “Jack Pozzi, 7/6/51.” Having given names, I’m expecting the guy to read us the Trespass Act and then kick us out. Then the unthinkable happens. The suit announces, “I’m taking you into custody for cheating,” and with that we are handcuffed and led through the casino to a back door.

I have been interrogated once before in my career, surrounded by security and threatened with handcuffs on another occasion, and chased on many other occasions, but the outcome was always just another story for a cocktail party. Nothing like this has ever happened to Mike or me.

While the incompetence of Caesars and Gaming Control cannot be overstated, I don’t understand how they could believe that we were cheating. I think that the more likely causes are envy, malice, and the libelous records of the Griffin Detective Agency regarding Mike. As we are led through the casino, past the gawking eyes of civilians, I am furious, stunned, and a bit nervous. It is comforting to have a partner, the truth, and the law on my side.

The Back Room

We are led into a small room with a desk and a bench. The bench has a metal bar on each end, perfect for handcuffing two prisoners. On the wall are two signs quoting the Nevada Revised Statutes supposedly giving them the right to imprison legal players. (For those of you who are not lawyers, I’ll translate: In the interpretation of Caesars and Gaming Control, if you win a lot of money, they have “probable cause” to arrest you for cheating.) On another wall, facing the bench, is a camera with a sign saying that the room could be recorded by both visual and audio equipment. Sitting on the desk is their in-house still camera. Only a few months ago, a card counter was handcuffed at Caesars. I wonder if he was brought to this same room.

After a moment, guards and suits come, and each of us is searched, and all of our stuff is placed on the desk. It’s a hole-card player’s toolkit: $23000 cash, $80000 chips, 30 player’s cards under different names, 2 baseball caps, 2 pairs of sunglasses, and a bottle of eye drops. They don’t seem surprised that there are no illegal devices in our possession. They are going to have to think for a while longer on what they can fabricate in the way of “probable cause.”

The suits go away, and we are left handcuffed to the bench, guarded by one or two uniforms at all times. As the minutes tick by, I keep my eyes glued to that desk. The guards can’t stop ogling the heap of money and chips, and they all joke, “We should go playing with you guys sometime.” Yeah, right.

At one point, Cod, a guy whom we had not seen previously, comes storming into the room, walks straight up to Mike’s face and yells, “Lemme see your hands, front and back! I’m the guy who’s going to take you to jail!” Mike shows the guy his hands, and the guy yells, “Both sides!” [Uh, hello, dude, Mike just showed you both sides and you were too busy gloating to look.] What is curious about the moment is that the guy is yelling in Mike’s face, even though we have been calmly sitting there handcuffed the whole time. It is disturbing to see how gleeful the guy is about the prospect of taking Mike to jail, and more worrisome that he announced with conviction that he will take Mike to jail, even though the body search turned up nothing, and we have not yet been questioned by anyone. The most curious thing is that the guy leaves the room without saying anything to me, or even acknowledging me. He clearly has a burning desire to hurt Mike. The guy probably has determined that Mike is the “big” player. His envy is showing. He is just a small Gaming Control agent who naively equates sadism with power.

Mike, though, is weakening. He looks depressed, and is hanging his head part of the time, and then getting chatty with the guards, telling them he’s a professional player, and so on. At one point, he even mentions my book [Beyond Counting, RGE, 2000], and I have to hush him and hope the guards didn’t notice. This is not yet the moment to divulge information, and the guards are just peons anyway. I want him to keep his mouth shut, or talk about the weather, and help me keep an eye on our stuff. Unfortunately, being handcuffed on opposite sides of the bench, and probably being recorded by both video and audio, I am having difficulty communicating with Mike.

It is not clear what is going on, but we surmise that Caesars and Gaming Control are reviewing videotape of our play. At about 6:10 p.m., I look over at Mike, and we decide that having been handcuffed for an hour and a half, and with Caesars and Gaming Control apparently still unable to figure out anything, the quickest way out of there is to tell them how we beat the game. Hole-card play is legal, after all.

When the head of Caesars security comes in the room, Mike just lays it out for the guy, explaining that we were playing a break-in dealer who was poorly trained. I give the executive summary: “If you’re playing a card game, and you know your opponent’s cards, you’re going to win. It’s totally legal.” The other guards nod and agree that if the dealer isn’t doing the job right, it isn’t our responsibility to fix it, and why shouldn’t we take advantage? The security chief just says, “That’s very interesting,” and leaves the room.

Now that they know how we beat the game, it shouldn’t be long before we get out of here, and I’m hankering for coffee and a muffin. It’s almost dinnertime, after all.

“Good Cop, Bad Cop”

At about 6:30 p.m., the agents come in and say that they want to question us, me first. They uncuff me and lead me into an office, where GCB agent Duck sits at the desk, Cod stands on the side, and a Caesars uniform stands in the corner. I am glad she is here, because she is the one person who seems to have a shred of integrity. They Mirandize me and say that I don’t have to talk to them, but it is quite clear to me that if I do not talk to them, they will just throw me in jail. At this point, I’m still thinking that cooperation will lead to their grudging admission that while we are not desirable Caesars patrons (i.e., we are not losers), we were playing legally. Since these are actually “officers of the law,” I agree to talk to them, triggering a “Good Cop, Bad Cop” shtick that makes Laurel and Hardy look like Shakespearian thespians.

First, the harassment begins over my identity, since I am not carrying ID. In the back room, I already gave my real name and Social Security number, but Bad Cop isn’t satisfied: “How tall do you say you are?” he asks, his tone dripping with sarcasm. “I don’t know, 5’ 10″? 5’ 11″? I got my driver’s license long ago, and I don’t know if the physical description is quite right.” Then he gets loud with me: “No! Here’s what I think: You’re not ‘James Grosjean.’ That’s just some guy you know.” Apparently, Bad Cop isn’t interested in the truth, but that’s all he’s going to get out of me: “Well, I am. I was a lot lighter then, too.”

Then, Bad Cop tries to get some dirt on me: “So where else [besides Caesars] have you played this week?” OK, the only point of this question is so he can call up those places and have me barred all around town, and get more videotape to figure out who my associates are, how we play, and so on. I tell him: “I don’t see how that’s productive,” and seeing Bad Cop’s head about to explode, I turn to “Good Cop,” who dismisses that line of questioning. Bad Cop asks: “What other games do you play?” I tell him that I play lots of games, anything with an edge. I try not to get specific. “Where did you stay last night?” Again, they’re looking to hang me at other places, but the truth hurts: “I slept on Mike’s couch.”

Having told them I’m a statistician, I start spouting numbers about hole-card theory. I’m giving the guy the statistical edge for this scenario, and that scenario. I don’t think Bad Cop has ever interrogated a statistician, and he’s getting frustrated. They’re not questioning my numbers, but they are obviously unsatisfied. Then I say, “Anyone sitting on the left half of the table could have seen those cards.” With that, Bad Cop triumphantly yells, “So you’re cheating, because you’re using information not available to everybody at the table!” By his interpretation of the law, a counter at third base, or even a BS player at third base, would be cheating, because he uses hit-card information that is not available to the first-base player. The guy is obviously not a legal scholar, nor am I, so I just say, “That’s not what the law means. The point is that I’m no special guy. Anyone could have sat down in that seat and seen this dealer’s cards. It’s totally legal. It’s described in the book, Blackjack and the Law, by Nelson Rose and Robert Loeb.”

Oh, boy, Bad Cop doesn’t want to hear citations: “Well that’s a book. You’re in the real world now!” I see, so in this “real world” of Gaming Control, the law isn’t relevant. He continues on this line of argument: “You’re going to put all this on a book?” and again he says the word “book” with utter disdain. “I have no choice. That’s how we were playing. I’m cooperating as much as I can.” With that, he again has the look of triumph: “Aha! You’re cooperating ‘as much as you can’.” Even when he twists my words, his argument is flaccid. After a bit of further frustration, he says, “I’m not talking to you anymore.” OK, now comes “Good Cop.”

“Well, I’ve looked at the cards, and the aces and tens are bent.” Ah, finally they have figured out something to fabricate, but duh, we weren’t playing blackjack. Why would a cheater bend the aces and tens? I again try to explain to him that with full hole-card information, bending the cards would be useless. He’s not disputing any of my hole-card information, but he’s sticking to his garbage: “Mike has a long history of [card bending].” With that, he shows me a libelous page from the Griffin book with Mike’s picture. Now I know that they really want to get Mike out of the game, and they don’t know what to make of me, and then “Good Cop” confirms that by saying: “We’ve never seen you before, and we’re surprised. You and Mike seem to be from two totally different worlds. How did you meet each other?” Without going into the long story, I just answer, “At the tables.”

So then “Good Cop” pretends to give me some “career advice”: “With your education, you’ve got a bright future ahead of you. If you go get a job, you could make $80000 a year.” I interrupt him by saying, “Actually, it would be more than that.” He continues: “But I can tell you this: if you’ve got a felony on your record, then you’re not going to get hired. They’re not going to say why; they just won’t hire you.” At this point, Bad Cop is still festering, and I’m starting to put “Good Cop” in the “Bad” category as well. He’s desperately trying to get me to roll on my partner, and he’s saying that the tape shows a “subtle move” by Mike where he could be bending the cards. He admits that the “move” is very subtle, which tells me that the tape shows the truth, that there’s absolutely nothing there. It was a hole-carding play, pure and simple. They don’t accuse me of making this “move,” but I think their strategy is to get me to somehow incriminate Mike, but I’ve already told him that I was not bending cards, Mike was not bending cards, and that our win was right at expectation given our edge from hole carding. Now Bad Cop wants to get back into it: “Get Russo in here! Keep ’em apart.”

So they lead me out of the room and make me stand facing the wall while Mike enters for his interrogation. Then they take me back to the back room, and recuff me. Not wanting to talk to the uniform about anything gaming related, I get him going on some macho stuff: tanks and military background. After a while, Mike returns, and we sit for a while. We’re worried. We don’t know if the whole “the cards are bent” is just a bluff to try to get us to accuse each other of things we didn’t do, or whether some Caesars or GCB guys actually tampered with the cards and bent them. It’s obvious that they hate Mike, but we’re still hoping that the truth will be enough to set us free.

After a few minutes, the badges come into the room, and the unthinkable happens: “We are going to arrest you for cheating and take you to the Clark County Detention Center.” Now that this announcement has been made, Bad Cop is on Cloud 9. He starts gleefully counting up the cash and chips again, now that they will be seized as evidence. After counting Mike’s money silently, with us watching along, he looks up and asks Mike, “Well, how much?” Then he looks and points over at me and says, “I know you know” [as if to say, “No help from the audience.”] Then he says he’s going to give us some advice, and it is: “When you get to CCDC, don’t let ’em know that you’re in there for a gaming offense.” “Good Cop” comments that we’d better keep our pants on real tight at CCDC.

The GCB agents are about to confiscate all of our cash and chips, and then they have a private word outside the room with a Caesars person, and then come back in and announce that they will confiscate only our cash, our Caesars chips, and our baseball caps. Our non-Caesars chips will go with us to the Card Counter Detention Center, where the Las Vegas Police Department will take custody.

Before leaving the Caesars back room, they use the in-house camera to take a front shot and profile shot (without our permission). It’s about 9:30 p.m. We’ve been held captive for about five hours already.

Friday Night at The Joint

Still handcuffed, we get into the GCB car and drive to CCDC, which is only a few blocks from the Fremont Street Experience. One at a time, we are processed by LVPD, who inventory all of our stuff and ask some basic questions. Meanwhile, Bad Cop is hamming it up with the LVPD, telling them that we were bending the Aces and Tens (BC: “That’s my story, and I’m sticking to it!”). I don’t trust these cops, and I’m keeping an eye on all my chips sitting on the table, and then the cop checks off the box on his form saying that my “Attention to officer” is “Poor”! Well, excuse me, having never been to jail before, I don’t know the drill, and the verbal instructions are mumbled and vague. Having been stripped of our watches, wallets, and other personal items, but still wearing our street clothes and shoes, we enter The Tank.

There are about 20 guys in the tank, which is a room with a dirty, concrete floor, a wooden bench around the perimeter, a toilet in the corner, a TV with a plexiglass shield, and three phones. The first thing I notice is that there are apparently people sleeping or hiding underneath the wooden benches along the wall. How pathetic, or so it seems. I don’t like the fact that one guy, who looks like a gangbanger, seems to be drooling over us, and I hear him mutter, “Look at the homies they just brought in here.”

Each of us received his “sheet” listing the charges, arresting officers, and so forth. Finally, we get to see the official charges: “Cheating at gambling,” and, since there are two of us, “Conspiracy to cheat.” Each is a felony charge with bail set at $3000, so we need to find someone with $12000 to get us out.

Our first priority is to get on a phone. One phone is apparently broken, and half the people in there are trying to use the remaining two. The phones are finicky. If all goes well, we get a dial tone, dial the number, wait as the number is processed, then hear the tones as the computer redials the number. If someone answers, a pre-recorded voice announces, “This call is coming from the Clark County Detention Center. To accept the call, press 1.” Often the phone doesn’t work, blasting static or computer gibberish, and we have to hang up and start over. It takes some time before we figure out all this, and we don’t want to display our ignorance by asking too many questions. What is clear is that the phone will not allow any long distance calls, 800 numbers, pager numbers, credit cards, or calling cards. Cell phones can sometimes be reached, but the software controlling the phones is apparently adaptive, because the same jail phone would subsequently reject calls to that cell number with a message: “The number you have dialed is blocked.” Basically, the only numbers we can call are local, Vegas home numbers.

That limits our options. The big stumbling block is that Mike, though he lives in Vegas, doesn’t know anyone’s home number. He has these numbers programmed into his cell phone, so he never dials them personally! There is one local number, though, that both of us know — our lawyer’s. He has done some civil work for us, and we could sure use him now. The problem: he went on vacation in Hawaii a few days ago. But, with only one number to call, we call it. We leave messages with his answering service. We try, then get back in the phone line to try again a few minutes later.

There is a list of bail bondsmen on the wall, but unless we can get someone on the outside to bring collateral, the bondsman isn’t going to put up the $6000 to get one of us out. If we could reach someone on the outside, we wouldn’t need the bail bondsman! By some miracle, on the nth try, our call is relayed through to our lawyer in Hawaii. I give him some long-distance numbers to call, and through the fraternity of skilled players, he arranges for a player to come down and post bail for Mike. The guy doesn’t have enough cash to get us both out, but if he gets Mike out, Mike can fetch some money to get me out. This guy and Mike had a falling out in the past, but in crunch time, the vile, illegal actions of the casino bring players together. I have no doubt he’ll bail out Mike, but how long will it take? It is about 3 a.m. Saturday. So much for a good Friday.

We try to nap a bit on the concrete floor. Additional arrestees have arrived, so the room is quite crowded. I try to stay away from the gangbanger, who keeps eyeing me hungrily. We don’t want to talk to anyone about our case; it is no one’s business. Contrary to popular belief, the first question isn’t, “What are you in for?” Here and there I gather that the guys are in here for various offenses — drugs, theft, driving-related crimes, and outstanding warrants in other jurisdictions — but for the most part, each guy is in his own hell, and doesn’t care about anyone else’s problems, so there isn’t much personal inquiry. New people arrive, some of whom have the same, age-old questions: “How do these phones work?” “How do you get bailed out?” “When do we get food?” Having been here a few hours already, we are no longer at the bottom of the totem pole, so we give some expert answers to the newbies.

After a few hours, we are called to be photoed and fingerprinted. The fingerprints, both ink and laser scan, will be sent to the FBI. They’ll check their files to try to identify yours truly, John Doe. I don’t think there are many professional card players running around in the FBI files, so I have no idea what will happen after the FBI check turns up nothing. Texas hold’em players wind up on ESPN, celebrated by the media, personally congratulated by old man Binion, anointed with titles and honors, and photographed with a $1 million cash prize. I get photographed with a number in front of my chest. The $800 I won was from Caesars.

Breakfast comes around 4:30 a.m., now Saturday morning. This is the first food we have had since Thursday night. Each of us receives a plastic tray with a carton of milk, some orange wedges, some eggs, and some waffles (I think) soaking in syrup. The oranges and milk are welcome, and I dare to eat the eggs, but the waffles? Yeah, right. Others immediately ask for my waffles, and there is much bartering of food — the prison economy begins.

When my name gets called out, I am not as excited as Mike was earlier, when we thought bail had been processed. Now I understand that I am in the pipeline, and it’s just my turn to see the jail nurse. As the only non-tattooed people in here, we don’t want to appear soft, so I like the fact that they call out my name as “John Doe.” I am the only John Doe in the tank. Don’t mess with me. The nurse asks about drug use, diseases, medications, and takes my blood pressure. The highest it’s been in my life. Correlation does not imply causality, but I suspect that jail has something to do with it.

As the morning wears on, I become annoyed that the TV is set to a channel that seemingly shows “Cops” several times a day, and some other “court” shows. Having witnessed the apathy of the LVPD, and the malicious incompetence of the G.C.B., I find it nauseating to be subjected to “Cops.” Mike is taking this hard, I think, so it is fortunate that his bail was posted, around 4 a.m. They tell us it could take 24 hours to process, but there is a certain relief in the inevitability of it, that in a day or less, he will be free.

At around 11:30 a.m., my name is called again. Now it is time for my ROR interview. As a John Doe, I can’t be released on my own recognizance, and this potential avenue of release (only three avenues — bail, own recognizance, and judge) will be terminated if bail is posted, which I expect to happen as soon as Mike gets out. Nevertheless, I let the clerk fill out the ROR interview form with names of friends who could vouch for me. I don’t name any family members, because I don’t want them to panic if they receive a call from the Clark County Detention Center. My friends will worry, but not panic. Though I don’t take the option, I think it is a good deal that you can list your wife to vouch for you. (I think that’s a good deal.)

As I am escorted back to the tank, I see a glorious sight — Mike is being escorted out. His bail has been processed and he is leaving! I give him last instructions to get my ID from his apartment and bring it to the jail. I am quite nervous about being left alone, but Mike can do more for me on the outside.

The Shower Room

I call Mike soon, and he has found my ID, but won’t be able to present it to the jailers until 3 p.m., Saturday afternoon, when the desk opens to outsiders. When he does so, they refuse my ID, saying that as a John Doe, they must wait until the FBI verifies my prints. Well, yeah, but that’s because most John Does don’t subsequently present their legal identification! But there is no point arguing with a bureaucrat. In answer to our inquiry about why the FBI is taking so long, their answer is that the FBI is closed over the weekend — a lie. I tell Mike to try during another shift.

Meanwhile, I am moving through the CCDC pipeline. My name is called, and I stand in a line in the hall, apparently to go take a shower. I have no desire to take a shower. The guards seem to treat this as a service, like, “You’ll get to have a nice shower, and some new clothes.” Yeah, right. Not only am I about to go take a shower, but the guys in my line are from other holding tanks, so I don’t know any of them. The guy next to me in line is protesting; he wants to get help for the burning sensation in his penis. The guard’s expert medical advice: just let the hot water run on it, and it’ll feel better. Great, we have to take a shower with Mr. STD over here. The guy keeps wailing, and everyone in our line is thinking, “Please get this guy out of here.” Our prayer is answered.

So, we proceed to the shower room, where we surrender our clothes to the guard. We are given towels and some lye soap, and we take turns in the three showers. After time is up, we line up for inspection, still naked. One by one, we have to open our mouths and raise our arms for the guard. Then we have to lift our testicles. Then we have to turn around and bend over. I’m in here for being good at a card game.

Each of us is issued the jumpsuit, some loose blue pants and shirt (emblazoned with “CCDC,” of course), and a pair of rubber slippers. They give us a toothbrush and, inexplicably, our choice of comb or pick.

It angers me that their procedures, and in some cases, the holes in those procedures, threaten my safety more than is necessary. We have already showered — why do any of us need combed hair? Why are they satisfying a cosmetic purpose at all, especially by supplying devices that can be fashioned into weapons? And, the guard makes the mistake of leaving the room before us, so one or two of the guys do smuggle towels out of the room under their shirts. They could have smuggled other things.

Tank Two

After showering, we are returned to a new holding tank. This one is a bit more spacious, clean, and bright, but otherwise it is the same — a concrete floor, a wooden bench around, a TV with a shield over it, a toilet, and phones. I call Mike to tell him that I have been showered and moved to a new holding tank, where all of us have the CCDC team uniform. There is still no progress on bailing me out. Mike is told that a John Doe cannot be bailed out, so it doesn’t matter if he can put up the $6000 or not; we have to wait until they can identify me. He is getting the red-tape job from hell, and can’t do much for me, but it is so comforting to have someone on the outside, someone trying.

I look around, sizing up this new group: a few Spanish speakers; an outgoing, black kid; an old man with diabetes; a meek Russian whom I met in the previous tank; a tall, aggressive, white guy who has been around the block (he laments how boring it is that “None of us have ‘equipment’ yet.”); and a few others who don’t seem noteworthy or threatening. Black Kid and White Guy are the two who are potentially the most dangerous.

Mike is still trying to give my ID to the Booking Sergeant, and I’m trying to pass the time. Time passes slowly on the inside. The best thing to do is try to sleep. The air conditioning is too strong, so it’s a cold day in hell. By this time I’ve discovered that the best place to sleep is underneath the wooden benches along the wall. It’s a bit darker, more sheltered from being stepped on, and it’s out of view — the best way to stay safe is to go unnoticed.

Dinner consists of something inedible. I give my sugar packets to Black Kid, who’s hoarding them: “These are worth 10 cents a piece upstairs.” I hope I’ll never see “upstairs.” Meek Russian tries to give his milk away to White Guy, and as he holds it out, Thirsty Guy grabs it, at which point White Guy says, “You better watch what you’re grabbing. I believe he was giving that [milk] to me, and I find [your grabbing] offensive.” A bit later I try to placate White Guy by offering a milk I saved from the previous meal. I tell him the milk is no longer cold, and so he declines, but he is appreciative. Now I have to discreetly throw away the milk, because I don’t want to anger White Guy by allowing someone else to drink the milk that he has “dibs” on.

As the hours creep on, I begin to think that I won’t get out over the weekend. The FBI supposedly won’t be able to verify my prints until Monday, and I won’t be able to see a judge until Monday at the earliest, so I’m stuck. I don’t know how long I can last in this room, but I am curious to see if we’ll have any special food tomorrow, Easter Sunday. Yeah, right.

Breakfast at 4:30 a.m. is the same old stuff. A piece of cake. A hot dog. A milk. As Sunday wears on, I am looking forward to the Lakers game that will be broadcast this afternoon. That will kill three hours. The trick is turning the channel. The guard promises to fetch the remote to change the channel, “if she has time.” Yeah, right. We wedged plastic spoons underneath the plexiglass shield to change the channel before, but the spoons were removed during a sweep of the room earlier today.

Together with St. Thomas (who is from the Caribbean), I am able to use our CCDC-issued combs for the same purpose, and the holding tank crowd is quite pleased with our handiwork. The TV reception is horrible, but it is something. Were I at home, I would watch this game anyway, but I find that it’s a completely different experience to watch the game with people I don’t know, mostly criminals, sitting on a concrete floor, with no food and drink, with no freedom, and with uncertainty over what will happen to me. The game ends. I don’t know which team won.

I call Mike frequently, and try to nap, using one slipper as a pillow and the other as a hip cushion against the concrete. My hip is already bruised. I am starting to get hungry, but I am glad I haven’t eaten too much, because going to the bathroom is something I want to minimize. There are three or four guys in the room who have rolls of toilet paper, because they have taken the communal supply and co-opted the rolls for use as pillows. Asking these guys for toilet paper isn’t something I want to do, but no one can hold out forever.

Late that evening, “John Doe” is called. I am going “upstairs.”

Room 9A — RFB at CCDC, Compliments of Caesars

They tell me to grab a bedroll, which is a sheet, a blanket, a toothbrush, soap. I am then escorted to Room 9A. Now this is more like it! Here is my RFB comp from Caesars. This is a large, carpeted, L-shaped room. In the middle of our wing are cots, and I am assigned to one of them. The other wing of the L has tables and chairs to serve as a cafeteria area during meals. Around the perimeter are wooden doors to cells. The doors have only a small window, so the cells do afford privacy, but privacy terrifies me. There are staircases leading up to a balcony around the perimeter, with more cell doors. All together there are about 50 cells. In terms of physical accommodations, this is better than some youth hostels I’ve stayed in long ago.

Of course, it isn’t the physical accommodations that I care about. There are rules posted on the wall, and I quickly and discreetly read them when I get into the room. The main rule that I learn right away is that except for free time (one morning session, one afternoon, and one evening), I am to stay on my cot at all times. During meals we may leave the cots, but only according to the instructions of the guards, and only to enter and exit the line to receive a food tray. Phones may be used only during free time. There are some books on a shelf, and during free time we may pick up books and bring them back to our cot.

Mike informs me that I am scheduled to see the judge Monday morning at 7:30 a.m., so I expect to spend only Sunday night in Room 9A. Yeah, right.

Black Monday

Our 4:30 a.m. breakfast Monday morning is the usual. Crazy Guy is on the cot next to me, so I gave him my extra bread. I don’t want to appear weak, so there are occasions when I trade food instead of giving it away, but then I discreetly throw away the food I receive, because I’m not about to eat anything that another prisoner has touched. After picking up a tray, eating lasts about five minutes, and then we must queue up to return the trays.

Then everyone goes back to sleep. In three hours, I’ll be before a judge. I don’t understand how the judge is able to release me either. If Mike can’t bail me out because I’m unidentified, how can a judge release me if I’m unidentified? Our lawyer isn’t sure how this will work either.

At 8:30 a.m., I awake in a panic. Would they have let me sleep through my 7:30 appointment with the judge? I calmly ask the guard what is going on, because I was supposed to see the judge at 7:30 a.m. “I didn’t call you, because your name’s not on my list.” I can’t believe it. What is going on? I ask if he sees “John Doe” on any list, but of course, all he can tell me is, “This is my list, and you’re not on it, so I didn’t call you.”

I call Mike, who went to the courthouse, expecting to see me. He, too, discovered that I am not on the Monday list. The clerk had erroneously told him that I was scheduled for Monday morning. In fact, I am scheduled for Wednesday at 7:30 a.m. I can’t tell you how gut-wrenching it is to expect release on Monday morning, and then find out that it’s going to be two more days. Even then, would release be certain? I don’t know how I will last two more days. Time stands still on the inside.

“Arnold, Hold the Presses!”

During free time, Cot People are allowed to walk around, and Cell People may leave their cells. Some people play chess, dominoes, cards. Not me. I learn that it’s not wise even to watch others play these games. These folks are territorial, and defensive about strangers watching them play. I make a small joke at the chess table, and Irritable Addict doesn’t think it’s funny. When he starts commenting about how I’ll make a cute couple with this other guy, I nonchalantly slip away, with a vow to avoid the chess players. Luckily, it will take only a few minutes before Irritable Addict gets angry at someone else or something else.

I don’t like the fact that the prisoners have access to “equipment” now. When free time ends, and the prisoners scurry back to their cots and cells, there are quick exchanges of contraband near the cell doors. In some cases, I suspect that drugs are being exchanged, but even money is contraband. Prisoners have access to pens, pencils, and other items that can easily be fashioned into stabbing weapons. There is a pencil sharpener mounted on the wall, available during free time! Cell People there long enough are able to acquire razors! I still think that the safest thing to do is to stay on my cot and keep to myself. Expecting to be there only another two days, I think it is less important for me to make friends than to avoid making enemies.

So I decide that the best way to stay on my cot, even during free time, is to pretend to be reading books. If I can find something good on the shelf, I could even read it. Too much to hope for to find Feller, Volume I, but I’ll settle for any classic. Most of the titles are best-selling mystery thrillers, and I am in no mood. So, I pick up the only classic I can find, The Great Gatsby. I read it long ago in high school, and now I reread it, with better comprehension than the first time. My teacher would be proud.

Since it no longer seems possible to expedite my release, the next order of business is to get a hold of Arnold Snyder somehow. He is about to publish my gaming book, Beyond Counting, and now in light of what has happened, I need him to delay the publication. I need to update some of my advice for players; I need my lawyer to review certain passages; and I need to make sure that the cover is going to be professional-looking, just in case I ever have to face a jury and use my book as evidence. I can’t make long-distance calls, so I tell Mike to call Arnold. Mike does not know Arnold, and in fact, I have never met Arnold either, so this is all quite bizarre.

We make the lucky discovery that if I call Mike using the jail phone, Mike can use Three-Way Calling to get Arnold on the line as well. Arnold tells me that the book is supposed to go to the printer tomorrow, but, out of legal necessity, I tell him, “Arnold, stop the presses!” I need him to wait until I get released, get home, review passages with my attorney, make necessary revisions, and give him a new printout. This will cause a delay of about a week, but it is necessary. [Delaying Arnold’s pipeline may also cause a delay in the release of the second edition of Blackjack Attack, but I hope Don Schlesinger and the readers of that book will forgive me.]

It is ironic that while other prisoners are using their free time to call family and friends, I am calling my publisher. Arnold also agrees to testify as an expert witness on legal advantage play, if it ever comes to that. I can’t say how uplifting it is that a man I have never met would do that for me. It makes me want to fight.

Once per week the prisoners with money in their accounts may fill out order forms for the “commissary.” The following day is like Christmas, with each prisoner receiving his goodies in a big plastic bag. The bags are filled with junk food, stationery, and toiletry items. Giving them candy bars is one thing, but the big sheets of plastic are scary.

One morning, prisoners with shoes may spend an hour out in the recreation yard. I still have only my rubber slippers, but I would not participate anyway. On TV at least, the rec yard is where bad things happen — fights and stabbings. I sleep on my cot.

Some of the prisoners have hobbies. Artist Guy does portraits and nature scenes, sometimes selling illustrated envelopes to other prisoners. Rose Guy made out of toilet paper the most beautiful rose I have ever seen. It has a stem with thorns, and perfect petals. It is the scariest rose I have ever seen.

I finally get word that the FBI has processed my prints. I have no idea how they can release me if the FBI database search turns up nothing. In the end, don’t they have to use my driver’s license, and if so, couldn’t they have used it days ago? Mike posts my bail right away, but it could still take 24 hours to process the bail. Having finished Gatsby, I embark on some lighter reading, a teen “novel” called This Place Has No Atmosphere.

As little as I have in common with any of the guys here, there is one unmistakable bond that we have — we are prisoners, and the guards are guards. After one meal, a couple of guys go to the sink to drink some water, which is not unusual. This particular guard, though, has issues: “There’s no water unless I say so. Sit back down! You just cost everybody half an hour of free time in the morning.” The guard is trying to get us to blame these two prisoners for our loss of free time, but the unanimous feeling among the prisoners is that the only one to blame is the guard. He enjoys the capricious exercise of authority, and such behavior only strengthens our collective resentment of him and his office. Furthermore, we know he is bluffing, because he will not be on duty in the morning to enforce the half-hour reduction in free time. The guard is as weak and foolish as he is sadistic.

As time passes, I become afraid that I will progress to the next step in the pipeline — getting assigned to a cell. Being confined to a cot for most of the day may be safe, but having a roommate? I’m not into gambling.

LVPD Thieves

I am awakened by a tap on the shoulder. My bail has been processed! I will be free in minutes. Not so fast. First I have to get my clothes back, so I am taken to a holding tank, as dingy as the first one. I sit there waiting with a few other guys. Why it is taking so long is a mystery, but a common mystery on the inside. After nearly an hour, a guard comes to process us, and he fetches our bags one by one from storage.

When his bag is returned, Shoeless Guy is missing one shoe. The guard says, “If it’s not in the bag, then you didn’t have it when you got here.” “I came in here with two shoes,” says the prisoner. Then the guard asks, “What size was the shoe?”! The guard goes back to the storage area to “look for the shoe.” Meanwhile, the prisoners speculate that the guard will just go and steal someone else’s shoes from a bag. Sure enough, the guard returns a few minutes later with a pair of shoes. Shoeless Guy takes the shoes, and gives up arguing about his missing shirt. Another eternity passes, but finally we all have clothes.

I agreed with Mike that I would call him and make a beeline for his car when he comes to pick me up. We are worried that cops on the inside will tip off their mugger friends on the outside that we are being released with a stash of chips. We don’t want to tarry and give muggers that chance.

As a guard escorts me down the hall to the property window (like a casino’s cage) to get the rest of my stuff, he says, “There’s a hole in the outer bag, but the inner bags are sealed.” I get to the property window where they produce the bag with my stuff. I see the bags of chips inside the bigger bag, which indeed has a hole in it. I don’t think much of it, and sign for my stuff, and then get escorted to the lobby.

As I wait for Mike in the lobby, I decide to count my chips. When I take out the inner bags, I have a sinking feeling when I see that the inner bags are not sealed, as the guard said. They are just Ziploc bags. I count all the chips, and sure enough, $2000 is missing!

I immediately complain to the guard in the lobby, who summons the other guards, including the Watch Commander. I had been escorted to the lobby, and remained in the empty lobby the entire time. Furthermore, the lobby is being filmed. I offer to let them search me, to show that I do not have the four missing purple chips in my possession.

Naturally, instead of having the slightest concern that a felony theft has occurred in his police station, Watch Commander just says, “You could have counted it back at the window, but you signed the paper.” I argue that I signed for $54,000, not the $52,000 that is in the bag. Further arguments are useless, because the bottom line is that Watch Commander is completely apathetic to my loss of $2000. Looking in his eyes, it is clear that there is nothing I can do, and nothing that I could have done to get that $2000.

Even if I had counted it down at the window, so? There’s $2000 missing. The cops will back each other up. There will conveniently be no film or access log of the property area. They will claim that the $2000 was never there (“You must have come in here with only one shoe!”) To get the money would then require a lawsuit. While $2000 is a nice bonus for a corrupt cop, it’s just small enough that it is not worth my effort. Even if the money could be recovered in a lawsuit, lawyers would eat up most of it. And, with a double felony charge pending, can I risk stirring up animosity by fighting with the LVPD?

By this time, Mike shows up, so we just chalk it up as a business expense, and hop in the car. It’s graveyard shift, and after 4½ days in jail, the Vegas lights have an eerie glow.

The Dream Team

Our court dates are scheduled for exactly one month after our release from jail, so Mike’s is several days before mine. Our first order of business is to get lawyers, and we are in full agreement that we will spare no expense in fighting. All of our legal advisors say that each of us should have a lawyer, so, we retain the two top criminal lawyers in Vegas, in addition to our lawyer-friend on vacation in Hawaii. But they are criminal lawyers, with little understanding of my background, and the nuances of legal, skilled play.

We have seen a group of baccarat players go to jail because of the incompetence of their lawyers, who knew nothing about legal skilled play, so we decide to add none other than Robert Loeb to our team. He’s a criminal lawyer, but also a gaming lawyer and author. And, I know Mr. Loeb personally, having first met him two years earlier at a blackjack table! He will understand the nature of our case at many levels.

The first court date in late May will only be to schedule a Pre-Trial Hearing before a judge, probably in late summer. If the judge decides that there was Probable Cause, he will schedule a date to enter a plea a few weeks later. When we enter a Not Guilty plea, they will then schedule a trial, probably several months after that. So, a trial might not be until December or January, but it is still hard not to think about what would happen there. Were the Gaming Control agents prepared to lie and say that the cards were bent? Worse, had they already bent the cards? The videotape would show no bending, but would they get Griffin “experts” to testify about “subtle moves” and other nonsense? Would a jury of uneducated gamblers have any appreciation for the fact that what we do is legal, and that Gaming Control agents are hardly the unbiased, third-party experts that they pass themselves off as. Naturally the Caesars bosses would lie to protect their careers. In another story (“A Night at the Maxim”) we have court documents that show a casino lying to the Gaming Control Board in an effort to avoid redeeming our chips, so we have no doubts about the corruption of the casinos.

We analyze and overanalyze every scenario. The biggest hypothetical, and one that is relevant to every defendant: If they offer a plea bargain, will we take it? Of course we’re innocent, but what if the prosecutor takes his option to bypass the Pre-Trial Hearing in favor of a Grand Jury? In a Grand-Jury hearing, we would not be present, and even our lawyers would not be present. The prosecution makes its case, and with no rebuttal, it’s quite easy to convince a Grand Jury of probable cause, especially when the prosecution witnesses are prepared to lie and tamper with evidence. So then we could suddenly find ourselves facing a jury that knows nothing about skilled play. Suddenly our use of alias player cards will look “suspicious,” and no doubt our back-room testimony will be taken out of context and twisted. With the truth on our side, and plenty of evidence on our side, we’d be overwhelming favorites, but what if there’s even a 1% chance that a jury could be erroneously convinced that we are cheaters? Is it worth a 1% risk of destroying our lives with felony convictions, or should we admit to something we didn’t do and accept some kind of plea bargain for “Misdemeanor Theft” or something?

It is not an easy question. The ideologue in you may say, “I would never accept a deal where I had to admit to crimes I did not commit.” A piece of me says that same thing, but is it that easy? A felony conviction is so much worse than a misdemeanor, and no matter how innocent you are, facing a jury on a felony charge is gambling. If someone on the casino side tampers with evidence, are you still confident? Vegas is a “company town,” and you would face an uphill battle all the way. Even finding experts to testify in your defense is difficult, because many of the experts either want to retain their anonymity for playing purposes, or they now do casino consulting, and will not “betray” their new taskmasters. Even if you want to fight, and are confident that you’ll ultimately win, a trial process of a year or longer is stressful and costly.

The Phoenix

I won’t tell you my decision to that hypothetical. In the end, we never had to answer. The May court date came and went, and the charges were never filed by the District Attorney. I guess the DA is not interested in fabricated cases. Perhaps he didn’t want to face our Dream Team of Bill Terry, Richard Wright, Robert Loeb, and Lawyer X. It cost us $23,000 to retain the four lawyers through the Pre-Trial Hearing. The Pre-Trial Hearing never occurred, so I guess that’s the best money we ever spent. So much for my muffin.

In the interrogation, I think the GCB agents thought that an academic would be easily intimidated. Perhaps they thought that handcuffs and jail would chase me out of the game forever. What do you think?

Afterward: Lessons

There’s a moral to every parable. This one has many. The great irony of casino countermeasures and intimidation tactics is that they often backfire and lead to innovations by players. As a player, I am so much more dangerous now. As a teacher, perhaps I’m more dangerous still. I will share the lessons that I took away from this incident, but you must decide what is relevant to your own circumstances. The lessons are both from the things we did right, and the things we did wrong.

  1. Memorize the local numbers for a lawyer and for some friends. If these friends have access to cash, so much the better. Your cash will be confiscated.
  2. While I don’t want casino personnel to see my ID, I do want the police at CCDC to see my ID, to avoid being booked as a John Doe. There is a way to have your cake and eat it, too. Contact me if you want to know.
  3. If you carry lots of cash and chips, realize that this gives the casino personnel, GCB, and LVPD more loot to confiscate and steal. Also, an inventory of chips tells GCB agents other casinos where you’ve been playing. (In my case, the funny thing was that while I had chips from casinos throughout Vegas, I had barely played at any of them on that trip. Some of the chips were from over a year earlier. I wonder if the GCB guys wasted time checking these other places.) There’s a tradeoff here, because carrying an inventory of chips and cash facilitates play. The game sometimes demands spontaneity.
  4. Hold the cards as gingerly as possible, using only one hand, so that the GCB cannot accuse you of bending (cheating). It’s probably best to pick up the cards in the middle. Put them down so that it’s clear that the corners are not jamming the table.
  5. Do not hold anything in your hand, not even money or chips. When I was paid a purple chip for winning a big hand, I held it in my hand. In interrogating me, the GCB agents wanted to know what was in my hand, insinuating that I had a cheating device! Don’t assume that the tape will show what’s in your hand. They may have the wrong angle; they may be focusing on your partner; they may not be zoomed in enough. In this case, I don’t know what it looked like on tape, but I wouldn’t at all put it past these GCB guys to tell a jury that the object in my hand is most likely a cheating device in their “expert opinion.”
  6. Your partner’s heat comes down on you. There is no doubt in my mind that we were arrested because my partner was libelously listed in the Griffin book. I knew this, and it was my choice to play with him. In the future, I would think carefully about whether it’s worth playing with someone so hot. Or, at least, if I think we should leave a casino, and he wants to keep playing, I’ll leave without him.
  7. Even if GCB gets involved, don’t say anything to them. When they said they wanted to interrogate us, I assumed that they were trying to make an objective decision about whether to arrest us. I agreed to be interrogated, because I assumed that these were honest people. I was wrong. The decision to arrest us had already been made, but they were hoping to get some dirt to hang us. Anything you say can and will be used (and twisted) against you. And, they will ignore things you say that do not suit their purpose. They’ll threaten to take you to CCDC. So what? You’re going there anyway, and if you have ID, you’ll be out of there in 12 hours.
  8. If they ask you where else you have played, don’t answer. Of course, you shouldn’t be talking to them at all.
  9. If they ask you where you are staying, don’t answer. If it’s a hotel, they’ll just call up that joint and get you barred there. If it’s your friend’s house, they’ll use that to try to fabricate a “conspiracy” case.
  10. Don’t get flustered if they say, “Your partner said [this] and your partner said [that].” They will lie about what your partner said, in an attempt to intimidate you, fluster you, trick you. They used this ploy with us, lying to Mike about what I had said (I said I had slept on his couch, but they told him that I said I slept at a casino hotel. They didn’t even ask me how I got to the Strip from the airport, but they told Mike that I had said he picked me up.) Unfortunately, it is legal for them to lie during interrogations, so you should expect it. Of course, you should not allow them to interrogate you.
  11. When you get released from CCDC, count everything before you sign. When they steal your money, you still will be powerless, but I’m curious to see what their story will be at that point. In my case, they had no story to explain the missing $2000, nor did they accuse me of hiding it; they merely said that I signed the sheet, so I had no legitimate complaint. So, next time, I want to hear their story when you count before signing.
  12. Don’t talk much in jail.
  13. Don’t eat food touched by other prisoners. One guy in our holding tank had hepatitis.
  14. Even if you are jailed with a partner, hire one lawyer for the initial stages. If the DA never files the charges, you will have saved money by not hiring too many lawyers. If the DA does file charges, there will be plenty of time to hire additional lawyers once the Pre-Trial Hearing is scheduled, or even after that. We jumped the gun in this regard. The process is quite slow. If you end up having to go to trial, then don’t skimp on your legal defense, but don’t get too ahead of yourself thinking about a trial and juries and the like. That’s a lot of unnecessary stress and money. Small steps — small steps.
  15. If an incident like this does happen, don’t let it deter you from playing. Most places are not like Caesars. Don’t be paranoid. If you play wisely, you can minimize this risk. Just know that it can happen. ♠

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Online Casino Bonus Play

Online Casino Bonus Play

by Arnold Snyder
© 2015 Arnold Snyder

Introduction

Unlike casinos in Las Vegas or Atlantic City, the best online casinos give generous bonuses. These casino bonuses are literally free money, and can be very valuable to players.

They have this value even though they often come with strings attached. What are the strings? If you accept a bonus, you must usually give an online casino a specified amount of action on its tables or slots to cash out your bonus and/or winnings. This action is called the wagering requirement (wr).

Some Internet casinos and bonuses are better for one type of player than another (professional gamblers learn to play every type of game, so they can make money on every kind of bonus). Be sure to look for special offers and the best online casinos for your preferred game.

A recently-passed law will be changing the best ways for players to deposit and withdraw money from online casinos and poker rooms. Because the options are changing rapidly, please see our deposit and withdrawal recommendations for up-to-date information.

For more information on how to win in online casinos, read below.

Is Online Gambling Legal?

Online gambling and poker are legal in most countries. In the U.S., recent administrations have been very hostile to online gambling and poker. (Harrah’s spent a lot of money lobbying Congress to kill online casinos, which they saw as competition for their brick-and-mortar casinos.) However, though the Congress recently passed a law that may make transferring funds to and from online casinos and poker rooms temporarily less convenient, it did not pass a law that makes playing in online casinos and poker rooms illegal in the U.S.

According to gambling attorney I. Nelson Rose, the 1961 Federal Wire Act made betting over the telephone wires on races and sporting events illegal in the U.S., but federal courts have repeatedly ruled that the 1961 Wire Act applies only to sports and race betting, not online casino or poker play. The new law does nothing to change that.

Some online casinos and poker rooms have decided to stop accepting U.S. players for now, while they figure out the best ways to handle deposits and withdrawals for U.S. players. A number of others have decided to continue accepting U.S. players, and will work out new deposit and withdrawal methods as needed.

We will report on further developments.

U.S. players should also check their local state law before playing online. There’s a lot of legal debate on whether state law applies to online gambling and poker, since the actual betting occurs outside of the state. We don’t really know the answer to that, since no player has ever been charged. For players’ information, the states that have passed anti-online-gambling laws are: Illinois, Michigan, Wisconsin, Washington, Indiana, Nevada, Oregon, Louisiana, New Jersey, New York and South Dakota.

Free games are available at every casino and poker room we list for any players restricted by law from playing with real money.

The Online Casino Bonus Play

The basic premise is simple: You deposit money in an online casino account. Let’s say it’s $100. Because you are a new customer, the casino adds a “bonus” of an extra $100, so your account now reads $200. Hey, that’s great! Let’s cash out now!

Yeah, right… It’s not quite that simple…

You can’t withdraw your funds yet. If it was that easy to make $100, the online casinos would have all gone broke long ago. The casino requires you play a certain amount before you can withdraw your funds. We call this the wagering requirement.

How much do they require you to wager? You look at the casino’s Terms and Conditions, which you’ll find from a link on their home page or promotions page, and you see that at this particular casino you have to wager five times the amount of your deposit and the bonus money combined. Then you can withdraw any amount of your deposit and bonus that’s left, plus any winnings from your play.

That wagering requirement will be strictly enforced. If you withdraw any funds prior to meeting this requirement, the Terms and Conditions may specify that you will lose the full amount of the bonus and any winnings from your play. (Some Internet casinos won’t allow any withdrawal of funds before meeting your wagering requirement—not even of your original deposit.)

So, you multiply your $200 (your deposit plus bonus) times five, and you realize that you must wager $1000 before you get to keep any amount of the bonus that’s left after this gambling, plus any winnings you have during this play. You may wager this $1000 any way you want. You may place ten $100 bets, or two hundred $5 bets, or a thousand $1 bets, whatever you prefer, so long as you put a total of $1000 into action.

Is This A Good Deal?

Yes, it’s a very good deal since this casino allows you to play their 6-deck blackjack games, where the house advantage is only one-half of one percent (0.50%) over a basic strategy player. And you know basic strategy.

Or they let you play video poker or Pontoon, with a similarly low house edge. Or the bonus is big enough to cover the house edge on whatever game the casino requires you to play.

You pull out your calculator and quickly determine that one-half of one percent of $1000 is only $5. That means that if you play perfect basic strategy until you’ve given them a total of $1000 of action, you would expect to still have $195 remaining, for a $95 profit on your $100 investment. Not bad!

So, you play through your $1000 in action at their blackjack tables, but unfortunately, you have a bad run of cards, and you wind up with only $165 in your account at the end of your play session. Well, a $65 profit is at least a profit, and you know that in the next casino you may have a good run of cards, leaving you with more than your $95 expectation. In the long run, you’ll sometimes win more than your expectation, and sometimes less, but for every time you play a bonus like this, you’ll average a $95 profit.

That, in a nutshell, is how it works. The bonus money that the online casinos give to new players is worth more than the cost of meeting their wagering requirements.

Let’s get familiar with some of the terminology used by professional gamblers who specialize in online casino play.

Definition: The deposit is the amount of real money you deposit with the casino or poker room cashier for the purpose of wagering on their games.

Definition: The bonus is the amount of funds the casino or poker room adds to your deposit that you may also use for wagering.

Definition: The wagering requirement is the total amount of money you must bet in the casino before you are allowed to withdraw either the bonus funds, or winnings from using the bonus funds, or both. (Poker rooms may have slightly different requirements, such as a minimum number of raked hands.) You’ll find the details of the wagering requirement in the casino or poker room’s Terms and Conditions.

For convenience, we abbreviate all of these terms. The Terms and Conditions are the T & C. The wagering requirement is the WR. The deposit is D, and the bonus is B. If our WR is five times the deposit plus bonus, we would say that the WR is 5DB. Some casinos state their wagering requirement as a multiple of the deposit alone. If a WR is ten times the deposit, we would say the WR is 10D. Get used to these abbreviations because you will use them for every online casino you visit.

How to Win in Online Casinos: The Process in a Nutshell

Here’s the basic process for making money playing in online casinos, from getting in to getting out:

1) Open a Neteller or Ecocard account by following the simple instructions at Neteller’s web site or Ecocard’s web site.

2) Gather information about what bonuses online casinos are offering.

3) If you see one that looks good, you click on it to get the details.

4 ) If the details still sound good, you go to the Terms & Conditions page to find all of the terms you must adhere to in order to meet the wagering requirement.

5 ) You then multiply the deposit and/or bonus by whatever factor the T & C specify as the WR to find the total amount you must wager.

6) You then check the T & C to see if any of the casino’s games are disallowed from qualifying for the WR. After you find what games are allowed, you multiply the WR times the house percentage against you, to find the cost of playing the game to meet the WR.

7) If the profit looks reasonable based on the amount of time you estimate it will take you to meet the WR, you check the T & C to see if the bonus is automatically entered into your account, or if you have to jump through any other hoops to get that bonus.

For example, some casinos specify that you must enter a “code” to apply for the bonus either before or after depositing your funds. Others may require you to email a request for the bonus. Or you may be required to bet a small amount of your own money before the bonus funds are added. Some may state that the bonus will automatically be added to your account, but that it will not appear in your account for some number of hours.

8) After ascertaining the hoops you must jump through, you make a record of all the details.

9) You now deposit funds with the casino cashier via your Neteller account or Ecocard account, and proceed to jump through any hoops necessary to get your bonus credited to your account.

10 ) Finally, you enter the casino and play your game of choice, keeping track of the total amount of money you bet, so that you know when you have met the WR.

11) You withdraw your funds and celebrate (but only after recording all the details. Always keep a record of details and withdrawals until you’ve gotten paid.)

12) You can make a lot of money playing in online casinos, and it’s fun. Just be sure to follow the advice above and play only in reputable online casinos with good bonuses.

13) For more information on how to win in online casinos, read the articles in the Win Online Table of Contents, at the left of this page. ♠

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Interview with Tommy Hyland

Interview with Tommy Hyland

by Richard W. Munchkin

(From Blackjack Forum Volume XXII #1, Spring 2002)
(From RWM’s Gambling Wizards, Huntington Press, Las Vegas 2002)
© 2002 RWM

[Note from A.S.: Richard W. Munchkin is the author of Gambling Wizards: Conversations with the World’s Greatest Gamblers, and, like Tommy Hyland, a member of the Blackjack Hall of Fame.]

[Note from RWM: Tommy Hyland runs the most successful blackjack team in the history of the game. For twenty years he has trained and tested card counters, then sent them into casinos with piles of money. He fully expects them to be truthful when it comes to reporting their wins and losses. He says, “We’ve made a lot of money by trusting each other.”

Tommy Hyland enjoys the high life at the casinos. They provide him with first class airline tickets and limousine transportation. Arriving at a Las Vegas Strip casino for our interview, I give the front desk the name that Tommy is using this week. I ride a private elevator to a luxury suite. Tommy greets me at the door. This cavernous suite with its marble floors and gold fixtures is larger than my home and probably cost more to build.

I glance in the bedroom and although huge, it looks like a college dorm room. Books and papers are strewn everywhere, and a battered set of golf clubs occupies the second bed. “Let’s order room service,” he says. After all, the casino is paying.]

In the Beginning

RWM: Do you remember the first bet you ever made as a kid?

Tommy Hyland: Seems like the first gambling I ever did might have been a bet on some sports event. We also used to pitch coins against the wall at times.

RWM: At how old?

Tommy Hyland: I’m going to guess I was in fifth grade, maybe ten or eleven years old. We used to pitch nickels, dimes, quarters against the brick wall. The closest one would win and take the other guy’s coin.

RWM: Did you practice at all? Did you try to get an edge?

Tommy Hyland: Yeah, I think we did practice. Might have flipped by ourselves sometimes. I used to bet on myself in sports a lot, shooting baskets or other games. What else did we do? Golf.

RWM: How old were you when you started playing golf?

Tommy Hyland: I think I was about ten or eleven. We used to play for a soda or a dollar or something.

RWM: Where did you grow up?

Tommy Hyland: New Jersey.

RWM: Did your parents gamble?

Tommy Hyland: My Dad gambled but nothing serious. He liked to go to the racetrack a few times a year. He liked to play golf for a dollar or two-dollar Nassau. He used to be a pretty good pool shooter. Bowling too. Just once a month, or something like that.

RWM: Did you play a lot of sports in high school?

Tommy Hyland: Yeah. Basketball, golf, baseball. I played pretty much everything.

RWM: Once you got into high school, did you start betting sports?

Tommy Hyland: Yeah, but not to a great extent. In high school, I’m ashamed to say now, I was the house in giving out the parlay cards. I used to get one from a guy and I’d photocopy it and back my own cards. It’s pretty much the only time I’ve ever been the house. I’ve always been a player. Some guy at my Dad’s work had them, so he’d bring them home. The payouts were so bad, I raised them.

I think there were other guys doing it, but they were just returning the standard payouts, so I eliminated the competition. I made money for a while: Thirty dollars a week, or fifty dollars a week, something like that. Then, I remember I got the bright idea of trying to create more business. I made up my own spreads on high school games. Apparently they were pretty bad. I got waffled one week and I remember having to sell my pool table. I lost about four or five hundred dollars and I think that was the last time I did the cards.

RWM: How did you get into blackjack?

Tommy Hyland: By the time I was in college, in Wittenburg, Ohio, I was playing cards all the time. I played a lot of poker and I got interested in gambling in general. We used to golf a lot for money. I was basically being a bum. I was supposed to be studying political science, but I was on the golf team. I was playing golf and shooting pool and playing cards. I’ve always been an avid reader and I just picked up some books on blackjack. I started reading them and my roommate and I started practicing.

RWM: Did you also pick up books on poker?

Tommy Hyland: No, I never really did. I was beating the game there, but I remember in college the game kind of deteriorated. There were a lot of bad debts. I gradually got out of playing poker. We were playing a little backgammon. I wasn’t any good at either poker or backgammon, but I was better than the guys I was playing with. Based on what I know now, I was horrible.

It seems like we got Revere’s book from the bookstore. [Playing Blackjack As A Business by Lawrence Revere.] My roommate and I started practicing blackjack, and he was more interested in it than I was. He was from Ohio, but he stayed at my house for Christmas break. I lived about fifty miles from Atlantic City. This would have been 1978, I guess, Christmas ’78.

The Hyland Blackjack Team is Born

RWM: So Resorts had just opened.

Tommy Hyland: Yeah, it opened earlier that year. My roommate stayed at my house for about ten days and he drove down to Atlantic City and back every day. I went down with him two or three times. We’d memorized basic strategy, but we really couldn’t count. I didn’t have any significant result, but he won. That was when they had early surrender and you had an advantage off the top.

I guess he was able to count a little bit, but he won eight out of ten times or nine out of ten. He won several thousand dollars. He’d always been a loser in our college gambling, a heavy loser. I said, man, if this guy can win all these times, there might be something to this. So, after I went back to school, I started practicing more and reading. We only had the one book as I recall.

Then I guess I went down to Atlantic City on and off. I thought you had to be a memory expert to keep the count. That it wasn’t really possible to do it yourself unless you had some extraordinary gift.

Revere’s book, and even with the later books, they don’t actually tell you how to physically do it. They really don’t say how you get your speed up or anything like that. It was pretty confusing. Some of Revere’s charts were great. They’re still good today, his color charts. But the physical act of counting wasn’t explained properly.

A friend and I would sit next to each other and I’d count the high cards and he’d count the low cards. We’d whisper after every hand what he had and what I had and then we’d get a count. We did this for hours and hours. We were winning. We did really well. We both put in a thousand dollars and after several months we had three or four thousand each.

RWM: How much were you betting?

Tommy Hyland: We were way over-betting. I know you had to play a five-dollar table back then. There weren’t any two-dollar tables. Resorts International was the only casino open. I’m going to guess we were betting five dollars to fifty dollars, or something like that. We were fortunate not to tap out.

Then we met a guy who told us about a new book by Stanford Wong [Professional Blackjack]. He came on our table and he realized we were counting. He’s the one who told us you have to wait until the person on first base gets his second card, and then you start keeping the count and canceling out. So we started practicing, and obviously after a little while we were able to do it ourselves.

Then we met two other counters. They each had a few thousand dollars. By this time I’d read Ken Uston’s book [Million Dollar Blackjack] which talked about the teams. Having a team seemed really glamorous to us. We decided to trust the other two counters.

My recollection is we each put in four thousand dollars. Now we had this massive sixteen-thousand-dollar bankroll. We started really firing at them. This would have been about October of ’79. We didn’t realize you could keep books. We used to each start at the exact same time. We’d each have $4,000 and we’d agree to all play until a certain time.

Back then it was pretty hard to get barred betting small. I guess we were betting up to a hundred or two hundred at this point. We usually played at night. We’d start at eight p.m. and we’d play until almost closing, and then go over to their apartment and split up the money.

We didn’t keep track of hours. We just all assumed we were all going to play the same time. We didn’t do it by win or anything like that. We just whacked it up each night. It seems like we did this about four or five nights a week for quite a while.

Then we met this annoying guy, Not Too Smart Art. He was pestering us, pestering us. Oh, can I get on your team? He thought we were big shots now. He begged us and begged us to get on the team and we brushed him off a few times and finally we decided to put him on the team. Our bankroll was maybe up to twenty-five grand at this point, plus he put in an equal share. So now we had maybe a thirty-thousand bankroll. It seemed like we won pretty regularly.

Like I say, he begged for two weeks to get on the team and then every time he played he won, so he said, “Oh, I should have kept playing on my own.” That’s what I remember about Art. Just complain and complain: “Why’d I ever get on this team? I should have taken a shot on my own.”

RWM: By this point, did you guys know anything about how much to bet?

Tommy Hyland: A little bit. I could figure out a little but I’m not super sharp at math. I think that by the “Experiment” we had a forty or fifty thousand-dollar bankroll. That was in December ’79. [In December 1979 Resorts International experimented with allowing card counters to play unmolested. The casino was not allowed to bar anyone from play and would not shuffle the cards until two-thirds of the shoe had been dealt. The experiment lasted two weeks.]

We crushed them during the Experiment. After the Experiment, I wanted to keep playing, maybe go to Vegas. The other guys had gotten Stanford Wong’s book, Blackjack In Asia. They decided to go to Asia. That’s when I started teaching all my friends from the golf course. That’s kind of how I got into the whole team thing. We had fifteen or twenty guys by the end of 1980. I’d teach them, test them, and put them on the team.

RWM: What percentage of guys would actually test out?

Tommy Hyland: Pretty much everybody I tried to teach. I just looked around to see which people I thought were honest. I made some poor judgments and ended up with some bad people, but over the years I’ve been fortunate to have mostly good people. I’ve never really found anybody that – there’s maybe like one out of twenty that I tried to teach that I just gave up on.

After a while I just gave people a basic strategy card and showed them how to count, then said, “Come back when you have basic strategy memorized and you can count down a deck within thirty seconds.” Some of those people never came back. Pretty much everybody else was able to learn the rest of it.

RWM: So you started teaching these guys, and you became the administrator of the team?

Tommy Hyland: Yeah, then we’d just play with my money and when we’d win a certain amount we’d whack it up. We did it in a really simplistic fashion, and I know there were lots of inequities in the way we did it. It was either unfair to investors or players.

I didn’t really know much about bankroll requirements. Sometimes the way I structured it we had the wrong incentives. You’ve got to be really careful how you structure a bankroll. It can be pretty bad if something extreme happens. If you start losing real bad and you don’t have it structured properly nobody wants to play. That’s happened a lot in the past.

RWM: What happened with the first big losing streak?

Tommy Hyland: These things all seem to run together. I was always pretty lucky. I remember meeting a couple of other guys who were much better blackjack players than we were. They were much more knowledgeable, but they were having some tough luck and were struggling.

They couldn’t believe how we just always won. During some fight–maybe the Holmes-Cooney fight, or one of those fights a long time ago–we won several hundred thousand just over a weekend. I think we had twenty players out here, and eighteen or nineteen of them won.

RWM: Have you ever had a bankroll that crashed and burned?

Tommy Hyland: I remember we got involved with a guy named Rats Cohen. I always admired people who were really sharp with math and things like that, because I wasn’t that good myself. This guy Rats talked a really good game. I was a young guy, kind of impressionable, and he was pretty impressive.

He had an apartment in Brigantine. He brought me over and showed me this computer equipment. All he needed was a bankroll and we were all going to get rich.

We took one-third of our bankroll and gave it to him. There were all kinds of delays. There were never really any significant results, and he kept asking for more money. His players seemed very skilled. I liked his operators, but the money just disappeared. He was buying four-hundred-dollar eyeglasses and a real nice apartment. It was a nightmare. He was also superstitious. He seemed to not always bet the money mathematically. That bankroll was a disaster. I think we ended up losing two-thirds of our money.

I think that’s when we lost early surrender in Atlantic City. My recollection is we ended the bankroll, and a few of us came out here to Vegas to play, and shortly after that I ended up joining up with Pitts & Red and a few others.

The Blackjack Computer Plays

RWM: How did playing with computers come about?

Tommy Hyland: We’d been hearing about them. We rented a house out near Sam’s Town, and we ordered the hardware from a guy. I remember all of us were in this house, or maybe four out of the five of us, and we had absolutely no furniture. We had one table and we all slept on the floor. I slept in the bathroom because we had no curtains either. That was the only room with a tinted window, so it was a little darker.

We were playing blackjack on a bankroll, but we were waiting for these computers to come. They came with the boots and all, and we’d practice every day in this house. We did really well with the computers. We made a lot of money.

In 1985 they made it illegal to play blackjack with a computer in Nevada. Computers were a relatively new thing. They weren’t used in everyday life the way they are now. The hidden blackjack computers had been glorified in a Sports Illustrated article. The story made Ken Uston and Keith Taft sound like two entrepreneurs blazing a trail through Nevada making money.

It said right in the Sports Illustrated article that the FBI had ruled that these weren’t cheating devices. When Nevada passed a law against them, my mind set was that the only reason Nevada was ever able to get it passed was because the casinos control all the politicians. Clearly they should be legal. You’re just using the information that’s freely presented to you, and it would never be illegal anywhere else.

I had our lawyer at the time check to see if there was any law in the Bahamas that prohibited us from using them, and there wasn’t. So we continued to play everywhere else in the country with the computers, except in Nevada. We were playing in Atlantic City and in the Bahamas and maybe some other islands in the Caribbean.

The casinos were starting to figure out how to spot the computers. They’d look for people with boots, with their feet moving, or sitting with their feet flat on the floor.

At Cable Beach in the Bahamas they caught me with a computer and pulled me into the back room. The casino manager was there, and some Bahamian police that were assigned to the casino. They asked me to pull up my pant legs. When I did they saw the computer. They said, “You’re in a lot of trouble. We make a nice casino down here for you Americans to enjoy yourself and this is the kind of thing you do.”

The casino manager didn’t even seem upset; it was the Bahamian police that seemed really upset, or maybe it was just part of their act. My wife was on the beach. She didn’t even play blackjack at the time. When she came into the hotel they grabbed her and detained her. They took all the money I had in a safe-deposit box. They held me and started combing the books to see what they could charge me with. They held my wife for about thirty-six hours. They put her in a cell with somebody that was being charged with murder. They did all kinds of things designed to intimidate me.

They finally decided to arrest me, and put me in the central lockup with ten other prisoners, in a really filthy situation. I was in there for two days. It looked like a real serious situation. They were talking about trying to keep me in jail for five or ten years.

Somehow I got word to my lawyers in Las Vegas. My two lawyers came down. They weren’t allowed to practice there, so they hired a Bahamian lawyer. There was no real law down there. The only thing they understood was money. Everybody you ran into was figuring out how they could get some of the money. I think they had a $140,000 of mine and they were trying to figure out how they could all whack it up.

So anyway, my wife got out of there. She flew home. There were all these negotiations. We negotiated that I’d plead guilty to some sort of fraud and get a suspended sentence. It was clear they weren’t letting me out of there. I wasn’t going to win any trial down there, so even though I hadn’t done anything illegal or unethical, it was clear that I had to pay them off and get out of there.

The lawyer negotiated this deal where they kept about half the money and they returned the other half. Then, right when I was supposed to sign the agreement, this Bahamian lawyer said, “By the way, when you get the other half of your money back, I want twenty- five-thousand of it. We had paid him fifteen-thousand-dollars and he’d only worked about two hours at this point. He had me over a barrel. We decided to do that too. I lost close to a hundred-thousand dollars.

I also ended up going to an actual court proceeding. With their accents you couldn’t even understand what was going on. It was amazing. You’d have to be there because you couldn’t imagine. They might as well have been speaking in a foreign language. I didn’t know what was happening. I don’t know what I pled guilty to. My lawyers assured me that it wouldn’t matter. That it would never be recognized in the U.S. as anything.

RWM: But it showed up in Canada?

Tommy Hyland: Well, to the best of my knowledge, it doesn’t show up anywhere on a computer or anything. But it got a lot of publicity, and the Canadian casinos used this to get our group and me out of there.

Apparently, Canada’s immigration laws – if you’re convicted of a felony in another jurisdiction that would be punishable by more than ten years in jail in Canada, you can be deemed as not admissible into Canada. So the Canadian casinos, together with Canadian immigration, tried to do this. I was able to win this case and I’m allowed in Canada.

RWM: Was this just harassment?

Tommy Hyland: Yes. A bunch of my friends were counting cards and were exchanging the information through signals. The Canadian casino in Windsor tried to make this out as some sort of fraud. These were people who played for me.

I tried to go up there and get them out of it, and I was talking to the press. Public sympathy was obviously on our side. This was a big deal in Windsor. It was the front-page story three or four days in a row; all about this trial and about these people who’d been accused of cheating. Once the press got a hold of it and interviewed the people involved, they were on our side and so was public sentiment. I think the casino tried to bring up the incident in the Bahamas to stop our momentum. They tried to make me out to be a convicted felon.

RWM: Wasn’t there something from that Bahamas incident involving Gambling Times Magazine?

Tommy Hyland: Right. At that time the publisher of Gambling Times wrote this article, the tone of which was kind of I told you so. He used to be partners with Rats Cohen and I think they had a falling out. Now he took this high moral position that these computers were unethical.

He wrote this article where he basically exaggerated what happened to me in the Bahamas, and said that I was sexually assaulted while in jail. We sued him for libel, but we lost. New Jersey had a high standard. You had to prove that it was deliberately malicious or something. So he just said that that’s what he’d been told.

RWM: You talk about using the press. Didn’t you even hire a lobbyist at one point?

Tommy Hyland: All we want to do is play a game according to the rules that a casino lays out. That’s always been my view. The casino can make any rules they want. We’ll either beat the game or we won’t play it if we don’t think we can beat it.

Even though we operate ethically and legally, casinos are constantly harassing us. Unfortunately, it’s been necessary to hire lawyers and yes, we even hired a lobbyist. The casinos are very powerful and they’ve gotten a lot of laws passed that are probably not in the best interest of the public. We hired a lobbyist a couple different times to try to get our views heard by the New Jersey legislature.

On Running a Blackjack Team

RWM: Do you think that running a blackjack team is the same as running a small company?

Tommy Hyland: I’m sure there are lots of similarities. One of the main differences I’ve noticed is that people, when they meet blackjack players, can’t believe that we just hand each other massive amounts of money. A player comes back and says how he did. He might say he lost $20,000 or $50,000 and we just say, okay. We write it down; we believe him.

That’s probably the biggest difference that comes to mind. People just can’t believe that we don’t lose all our money from people stealing it. We’ve had a few bad incidents, but most of the time we’ve been pretty successful. We’ve made a lot of money by trusting each other. I may not even know a person, but if he knows a few people I know and they’ll vouch for him… We’ve loaned large amounts of money to people we hardly knew just because other people could vouch for them.

RWM: Didn’t you have trouble at another island casino?

Tommy Hyland: St. Kitts, yeah. It’s an island in the Caribbean. That’s been pretty much where all my foreign play has taken place. I’ve played most every place in the Caribbean. I went to this island, St. Kitts. They only had one casino. They had a pretty good game, maybe six or eight blackjack tables. I got friendly with the casino owner. This guy took an active role in running the casino. He was always on the floor; sometimes he’d push the dealer out of the way and say, “Let me deal for a while.” He got to like me while I was there. I played golf with him every day. I was doing pretty well. I won almost $30,000 in the course of four or five days.

On the last day, he saw me walking through the lobby and called me over. He said, “Tommy, you’re going back to Philadelphia in the morning aren’t you?” I said, “Yeah.” He said, “Would you mind giving something to a friend of mine back there?” I said, “Sure, I’ll do that for you.” He said, “Come on with me to my room and I’ll get it.” So I went with him to his room and he went to a desk. He reached in a drawer, pulled out a gun and pointed it at me, and he said, “I know who you are. I know what you do. I want the money back that you won.”

He had a piece of paper, it was a Griffin report, and he was reading from it. Tom Hyland, alias so-and-so, card counter, card-counting team. He’s reading from it and he says, “I want my money back,” while he’s holding this gun. I was young and foolish at the time, and I said to him, “I can’t give it to you. It’s not all my money. Besides, I won it fair and square. You do whatever you have to do, but I’m not going to give it to you.”

RWM: That’s pretty ballsy with a gun pointed at you!

Tommy Hyland: I’d hand it over in about three seconds nowadays. So he said, “OK, we’re going for a walk then.” It was night. We walked out of his room and he started prodding me with the gun in my back. We were walking down this narrow stone path. After we took about twenty steps I said, “I changed my mind. You can have your money back.”

RWM: Do you think this guy really would have shot you?

Tommy Hyland: I doubt it… Maybe. He ran that whole island. He might have been able to do it. He was flabbergasted by the whole thing and he was really pissed. I think he was also hurt. He thought we were friends. So, we walked back to the main building. He went to the office and said, “Give him his safe-deposit box.” The girl gave it to me. He said, “Count out $30,000,” because I had what I started with also. I said, “I think I only won $29,000.” He said, “All right, count out $29,000.” I gave it to him and he said, “OK, have a nice trip. See ya’ later.”

Then, he went back toward his hotel room and I was all shook up. I went back to my room, which was right across the way from his, and I saw him leave. I don’t remember exactly how it happened, but I was with somebody else and I said, “I’m going to go in there and see if I can find my money.” I went into his suite and looked around for the money, but I never found it. When I got back here I tried to get a lawyer and write nasty letters and call the Prime Minister, or whatever he was called on that island. I never got any satisfaction. It was lost.

RWM: Have you had other incidents where money has been stolen from you like that?

Tommy Hyland: Unfortunately, we’ve had a fair number of these incidents. I also remember one of my teammates got his money taken in Aruba. He was down there with his girlfriend and the casino got a flyer from Griffin saying that he was a computer player. By this time we would never play with a computer anywhere we weren’t sure it was legal. We would never have taken a computer to the Caribbean at this point. It would be a ridiculous thing to do.

He was down there in Aruba just counting cards. They insisted he had a computer. They searched him. They searched his girlfriend. They searched his rental car. They searched his hotel room. He had front money on deposit, and they said, “We know you had a computer; we just can’t find it. We’re keeping your money.” Coincidentally, I think that was about $30,000 also. He did the same thing I did. He made inquiries, but it was lost. It didn’t look practical to go after it.

RWM: Tell me the treasure map story.

Tommy Hyland: That’s when I was playing with Spike. This is before we had the bad incident in the Bahamas. We were all traveling back and forth to Freeport and Nassau to play. They had a high limit and they had a good game for these computers.

We didn’t want to carry massive amounts of money in and out of the country, and couldn’t really figure out how to leave it down there for the next guy. So Spike decided to bury it a couple miles away from the casino. He drew this map for himself, because he was planning on going back there. But then he got tied up with other things and he didn’t really want to go back to the Bahamas to play.

I did want to go, so he asked me to get his money down there. He said, “It’ll be easy; you can’t miss it. All you gotta do is find this spot, and from there you follow the map.” Well the map left a little to be desired. Spike had landmarks that were out in the water on another island, and you were supposed to figure it out from there. My wife and I took probably an hour or so to find this money. When we did, the box he put it in was all rotted, the money was moldy and smelled terrible.

We took it into the casino to play and they said, “Where did you get this?” It was about $140,000.

RWM: Has carrying cash become a big problem in the U.S.?

Tommy Hyland: It seems like it. Especially traveling through airports. Driving the interstate with money we’ve had problems and I’ve heard of other people having problems. They passed these laws to supposedly stop money laundering and drug dealing. People don’t realize how much the laws also affect the law-abiding citizen.

Some of the ways the laws are written, local police who stop people with money and confiscate it benefit directly. So they’re anxious not to give you the benefit of the doubt. There have been some real horror stories. These drug agents, police, and custom agents prey on people that don’t speak English. They find any excuse to take their money, and then it’s a nightmare to get it back.

RWM: Let’s talk about the Griffin Agency. What was your first experience with them?

Tommy Hyland: My first experience with them was when I got barred at the Sands back in the early ’80s by a guy made famous by Ken Uston’s book. [The Big Player by Ken Uston and Roger Rapoport]. A guy named Herb Nunez. He pulled me into the back room and forced me to have my picture taken. I found out several months later that there were flyers out on me, that I was now in the Griffin Book.

RWM: Did you notice an immediate effect when you walked into new casinos?

Tommy Hyland: Yeah, I found that now, instead of being barred because they recognized my style of play, frequently when I got barred they would call me by name or something like that. I don’t think back then I knew how all this Griffin stuff worked, and I was kind of taken by surprise by some of the things they knew.

The bad thing about the Griffin Agency is a lot of these foreign jurisdictions don’t really understand card counting. Sometimes Griffin doesn’t really make much of a distinction as to what activity you’re up to. They see you in a Griffin book and they explode. They figure you’re a scam artist and you’re cheating them out of money.

That’s led to a lot of nasty incidents. The other thing they do is when they list me or some other old time player today, they always put them in there as a computer player. Well, none of these people have used computers since the laws were passed against them. They only used them when they were legal. So a lot of times in these foreign places, the casino either legitimately thinks you have a computer or they use this as a guise to search you, harass you, and take some of your money, claiming they know you had a computer.

That’s what happened to my teammate in Aruba. The reason he lost his money was because he was listed in the Griffin Book as a computer player. They don’t make any distinction that you only used a computer when it was legal.

RWM: Isn’t that libel?

Tommy Hyland: You would think so. Some other card counters and I have tried to sue this Griffin Detective Agency. We never seem to get anywhere. Libel and slander are some of the toughest cases to win. If they can prove you’re a public figure, you have to prove it’s deliberately malicious. Somebody like me, even though my name wouldn’t be known by the general public, for purposes of the case I’d be a public figure, because I’m a well-known blackjack player. Someday I’m sure Griffin is going to get what they deserve. Hopefully somebody will win a big case.

I’m sure if some sheriff in the middle of Kansas sees this picture that looks like a mug shot, and finds out the casino is holding you, he’s going to treat you as some sort of criminal. Right on the top of the page it says Cheating Activity, and then it has your picture. Then they just happen to mention that you’re a card counter.

But I don’t want to overemphasize the effectiveness of the Griffin Agency. They hurt us a little bit, but I can play more blackjack than I have time for. I can’t play in every single casino that I want to. Particularly in Atlantic City I’m really well known but that’s not because of Griffin. It’s not a big factor for us. We can all play pretty much as much as we want to. We just have to move around.

RWM: Do you wear disguises?

Tommy Hyland: These days I don’t wear any actual disguise. I try to change my appearance so I don’t have to go to a lot of trouble each time I go out and play. I don’t quite have the energy to do that. I’ll dye my hair and grow a beard, or get my hair curled, cut it short, grow it long, things like that. I have ordinary features and an ordinary build, and people seem to forget my face fairly easily.

RWM: Didn’t you get barred once as Santa Claus?

Tommy Hyland: Yeah. That was back in Atlantic City, where they used to do this three-step process. The first time you got barred they’d tell you that you were welcome to play any other game except blackjack. The second time they’d bar you they’d say you weren’t welcome on the premises at all. And if you got barred a third time you’d get arrested for trespassing.

I think at the time I had already gotten the second step from Harrah’s, so I got the bright idea on Christmas Eve of dressing as Santa Claus. I was just going to fire away from minimum to maximum. If they barred me they would treat it as the first step. They wouldn’t have any idea who I was.

And that’s what happened. There were four or five of us in there at once. One guy heard a floorperson on the phone say, “I got a guy betting two hands of a thousand down here. Got a guy over there betting purple chips, and Santa Claus is really going crazy.”

It was pretty funny and it worked out perfectly too. They just read me the first warning, and they were laughing while they did it. They thought it was pretty funny. They took it in the Christmas Spirit.

RWM: When you did go to the trouble of wearing a disguise, did you ever go black, or Asian, trying to change your race?

Tommy Hyland: I never did that. The best disguise I ever had was when I went to Hollywood and got a couple wigs from this guy Ziggy, who’s a famous wig maker. I guess he made wigs for a lot of the Hollywood celebrities.

This was a long time ago, maybe fifteen years ago. He was the only guy who could make a realistic looking bald wig. I paid $2,500 for this balding blond wig. It looked really good. Nobody ever realized it was a wig. I got a lot of play out of that. It was worth more than the $2,500 I paid for it.

I also got fake teeth from Mike Westmore, who I believe won an Oscar for the make-up in the movie Mask. They were a little uncomfortable. I remember going back to him to modify them. That was probably the best disguise I ever had. I had to have my eyebrows dyed. They had to keep re-dying them. I had this spirit gum to attach the wig. It took a good hour to get ready to go play. My wife used to have to put it on me. You couldn’t put it on yourself.

RWM: Any other particularly outrageous stories that happened in casinos?

Tommy Hyland: When I first was playing I wasn’t the sharpest guy around. I’ve learned a lot over the years from the people I joined up with. A lot of the stuff we did wasn’t particularly profitable, but we used to have a lot of fun.

We would all go into these Atlantic City casinos at the same time. Twenty guys would just go in and bet. We really didn’t care if we got barred. We would just all go in there at the same time, figuring they couldn’t get everybody at once, because they had this really elaborate procedure that they were required to do. They had to come over and pull you away from the table and read you this card, and only a certain person was authorized to do it. We figured if we had fifteen or twenty of us, they couldn’t get everybody at once. That used to be fun.

RWM: When did the law change? When were they no longer allowed to bar you for counting cards?

Tommy Hyland: That’s when Ken Uston won his case. I guess that was in 1982.

RWM: And did that hurt the games? Was it better for you when they could bar you?

Tommy Hyland: Some people think that. I don’t. I know a lot of card counters like it where they’re allowed to bar you. They think the rules are better, the games are better.

I’ll always campaign for no barring. I just don’t think it’s right that they should be able to do that. And we’ve certainly made plenty of money in Atlantic City since they haven’t been allowed to bar us. It’s much more comfortable to play when you’re not worried about getting hauled off to some back room, or getting arrested or harassed.

As far as I’m concerned, and I’m sure most people agree, if you’re playing blackjack there, Atlantic City is the place you’re least afraid of some sort of casino nastiness. The worst that can happen is they’re going to shuffle the cards on you. I like that feeling.

RWM: You’ll no longer play out of the country?

Tommy Hyland: I’ll play out of the country. I won’t play in those ridiculous places anymore. I won’t play in the Bahamas or any of those islands, but I’ll play in Canada. I’ve played in Australia. I don’t plan on going to Europe, but I’d play in some of those countries. All the countries that I view as civilized.

It shocks me that some of these guys with all kinds of money will go to these crazy places to play blackjack, just because they have a good rule or something. It just doesn’t seem worth it to me. Boxer was talking about going to Russia to play. They have some great game there or something. That just seems like insanity to me.

RWM: On your team, do you have different people who do different things?

Tommy Hyland: We have different levels of skill. That’s another thing about this Griffin Agency that makes me laugh. We have people that can barely pass our test. Griffin makes them sound on these flyers like masterminds. They’re interested in self-promotion. If the Agency makes these people sound real dangerous, like all Einsteins, the casino is likely to renew their subscription. Most of our players are just regular card counters.

RWM: Have you branched out into other forms of gambling?

Tommy Hyland: I do a lot of sports betting. I don’t bet my own opinions, but I have some people’s opinions that I value and I’ll bet money on games.

RWM: One of the things that Alan Woods mentioned was that computers have changed everything in gambling.

Tommy Hyland: That’s true. Unfortunately, I’m computer illiterate. I don’t use a computer.

RWM: Do you use it to analyze games at all?

Tommy Hyland: We use Stanford Wong’s program, Blackjack Analyzer. That’s great. You used to have to try and figure out win rates by hand, and make all these assumptions. In the old days you’d ask knowledgeable people, what do you think this game is worth? Now there’s no more of that nonsense.

RWM: The sports betting that you do, is there a computer model involved in that?

Tommy Hyland: I’m sure these guys do computer work. I’m not really privy to it. I’m not an active participant. I just bet my money and they get a share.

RWM: Alan mentioned a horseracing story that you did together.

Tommy Hyland: I collaborated with Alan on that. We made $27,000, and the horse’s name was House Speaker. I’m not sure if that was the horse that won, or that was the horse we pumped so much money on. Back then there was no pari-mutuel betting in Las Vegas. You’d bet at the race book and the money didn’t go into the track pool at all. They would just pay you off at track odds up to a certain amount. They would pay as much as ten or fifteen to one.

You could bet money at the track on a bad horse and make him the favorite, and make the true favorite a long shot in Las Vegas. That’s what we did. We went to Keystone racetrack in Philadelphia, three or four guys from our blackjack team. Then we had friends in Vegas, I guess we had our watches synchronized. We bet as much as we could on the worst horse in the race, to show. This was a small track so it didn’t take much money to pump it up. As long as the best horse finished in the top three we would win. It paid a small amount to win and paid a monster show because there was relatively no money on him in the show pool. All the money was on this 50-1 shot.

That was fun. I believe our total take, split about twenty ways, was $27,000. It was not a big deal, but we got stories in the newspaper. Both in the paper out here and in the Philadelphia paper. “Still investigating. It doesn’t appear that there was any illegal activity.” I think it was done maybe a few more times with the dogs in Arizona, but that got to be an old trick. You couldn’t bet a lot of money to show or to place in Nevada after a few more of those incidents.

RWM: How did your parents feel when you first started playing?

Tommy Hyland: They were pretty conservative. They were hoping that it was only a phase and that I’d grow out of it and get a real job. My father is deceased, but my mother accepted it. She’s used to it now. My mother actually is pretty amazing. She’s eighty-seven years old and she still plays golf or tennis five times a week. They did a special on the Philadelphia eleven o’clock news sportscast; they did a feature on her playing tennis. She still moves around pretty good.

RWM: Are there more benefits to playing on a team than just evening out the fluctuations?

Tommy Hyland: Yeah, there are a lot of great things about playing on a team. There’s the camaraderie. You have somebody to travel with. You learn things from each other. You share information. It seems like you can really come up with ideas when you have a team. One guy has the germ of an idea, and he bounces it off somebody, and this guy adds to it, and all of a sudden you’ve got a great project. There are advantages to playing on your own, too. I’ve never really played on my own, but there are a lot of successful people that have done that. There are not really many people out there that play blackjack as their sole source of income on their own.

RWM: Any more stories come to mind?

Tommy Hyland: I’ll tell you my famous one. It’s not really famous, but Wong asked me if he could use it when he was giving one of his talks. This is when we were playing mostly in Atlantic City. I had these old friends that grew up in my neighborhood. They had a son who was a little younger than me, and he was going to college. He asked me as a way to make money in the summer if he could come and play blackjack for me. He was a real smart kid and I knew he was honest. So I said sure, I’ll teach you how to play.

I taught him how to play and he played Atlantic City and he did well. Toward the end of the summer he decided he’d make a trip to Las Vegas. One of his first plays was at the Sands. He was winning and winning and he couldn’t lose a hand. They didn’t have anything bigger than hundred dollar chips in the rack, so he had all these black chips piled up, maybe seven or eight thousand dollars worth in front of him.

The shoe went negative and he decided to count his money to see how much he was winning. He took all his chips off the table, and as he was heading to the restroom, he noticed a security guard looking at him. Now he had heard from guys who came back from Las Vegas about getting barred, and he heard about people getting roughed up in the back rooms. So he ducked into the restroom, went into a stall, and shut the door.

He pulled out his chips and was counting his money while sitting on the toilet. All of a sudden there was a knock on the stall door. He opened up the stall, and there was this big security guard. The guard looked down at him and said, “What are you doing?” He had all his chips, and he was fumbling around, and he said, “I was just counting my money.” And the security guard said, “In the ladies’ room?”

Another time… when I first started out we were really aggressive and we used to get barred all the time. Most times we wouldn’t say anything while we were being ushered out the door, but sometimes we’d ask them why, or say all kinds of things. Every situation was different.

One time, one of our players was in Puerto Rico and he was down $4,700. The casino manager came over and said, “We don’t want you to play blackjack anymore.” A lot of times how we’d respond if we were losing was, “Well, are you going to give me back the money that I lost?” And of course they would always say no. Well, this time, the casino manager said “OK, we will,” and he gave him $4,700 back! He gave him the $4,700 and he said, “OK, just never come back in here again.” That was at the old Ramada in Puerto Rico on the main drag there.

How Casinos React

RWM: You mentioned being backroomed. Does that still go on?

Tommy Hyland: There don’t seem to be many backroomings, but there’s still a lot of nastiness that our guys have experienced. The popular thing nowadays is to electronically lock you out of your room. Your plastic key card suddenly doesn’t work. So it’s the middle of the night, you go up to your room, and you can’t get in. You go the front desk and you say that your key doesn’t work. They check on it by looking on the computer, where there’s a note to call security or the casino manager. They bar you and stick you with a hotel bill even though they promised to comp it.

I hate to get people comps anymore, because things just always seem to go wrong. We actually have a rule that you’re not allowed to get room comps for people that aren’t on the team. I’m afraid people play too conservatively, because they’re afraid of getting kicked out of their rooms. That’s just foolish on the casino’s part, because we just get more determined to beat that place. It hasn’t happened to me, but it’s happened to other guys.

RWM: But you think barrings have become much more civil in the last five years or so?

Tommy Hyland: In general.

RWM: What about in these little places that have sprung up all over the country?

Tommy Hyland: Casinos are afraid of litigation. It does seem like most places go out of their way to be nice about it. And we’re nice about it too. I’m always nice about it. I’ll always go back eventually, but I won’t try to push it in their face. I won’t go back the next week, or something like that. I’ll stay out of there what I consider to be a reasonable period of time – six months or a year. I’ll never just go back out of defiance.

I don’t think it’s ethical that they bar you. I don’t think it’s legal. No place is going to intimidate me into not going back. Well, the islands have definitely intimidated me. I’ve decided not to go to them. But no place in the U.S. is going to intimidate me into not playing blackjack. If they have a good game and I think I have a chance of fooling them, I’m going to play.

RWM: If your son came to you and said, “I want to be a professional gambler,” what would you tell him?

Tommy Hyland: That actually is a realistic possibility. He just turned twenty. I don’t think he wants to do it for his career, but I think he does have an interest in playing. He’s a real good golfer. I think he’s hoping to make his career in golf.

I think blackjack is a great profession. I get a lot of enjoyment out of it, not just because you can make a good living at it, but I think it’s the perfect way to make money. It seems to me that you’re taking the money from greedy corporations. The more influence they get in a particular area, I think the worse off that area will be. I think the money is better off out of their hands. I think you’re on the good side of the equation.

I mean, I would never want to be the house. If somebody told me I could make $10,000,000 a year working for a casino, I wouldn’t even consider it. It wouldn’t take me five minutes to turn it down. I wouldn’t be interested. I don’t like casinos. I don’t like how they ruin people’s lives. The employment they provide, I don’t think, is a worthwhile thing for those people to be doing. They’re taking people that could be contributing to society and making them do a job that has no redeeming social value. That’s my view.

RWM: In your case, your son has the benefit of having you to teach him, but if it were somebody who wrote you a letter from out in the hinterlands, who said, ‘I want to become a professional gambler,” what would you tell him to do?

Tommy Hyland: I actually get that a lot. The thing I really get a lot is, strangers asking to get on my team, or for me to back them. I’m not interested in that. Unfortunately, there’s a lot of really bad stuff written on blackjack. I’d try to steer them to the right books. Emphasize that you have to have a bankroll that’s discretionary money.

It’s a tough grind. It’s not a sure thing. I’m more optimistic than most people about blackjack. I think it’s clearly possible for somebody starting out at blackjack to make quite a bit of money. It’s certainly not as hard as playing poker, or trying to beat sports betting. The good thing about blackjack is that it’s cut and dried. There is not much subjectivity to it. If you follow the books and you’re a reasonably intelligent guy, there really isn’t any reason you can’t make money.

To me the contrast between blackjack and poker is clear. Poker you have the benefit that you can put in as many hours as you want. You’re not going to get barred. But, to make twenty or thirty dollars an hour at poker you have to be quite good. You have to beat a lot of real sharpies, guys who have been playing for years. To make twenty or thirty dollars an hour at blackjack is easy. You can do that after one month of study, as long as you don’t make mistakes. As long as you learn properly and you have the bankroll, that’s a very low win rate at blackjack.

RWM: How do you think the game has changed? Do you think it’s gotten better or worse?

Tommy Hyland: The individual games have definitely gotten worse, although there are still places with really nice rules around. I think that right now, it’s a great time for blackjack players. There are so many casinos, it seems no matter how well known you are as a player, you’re always going to find somewhere to play. I think the state of blackjack is good. ♠

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Inside the Cat and Mouse Game

Or Everything You Always Wanted to Know About Casino Management, But Were Afraid to Ask

by Bill Zender

(From Blackjack Forum Vol. XII #4, December 1992)
© 1992 Blackjack Forum

[Editor’s note: Bill Zender, author of Casino-ology 2: New Strategies for Managing Games , former Nevada Gaming Control agent, and former casino manager of the Aladdin Hotel in Las Vegas, was the subject of a “Sermon” in the September 1992 issue of Blackjack Forum. I speculated on exactly what Zender was trying to do with the Aladdin by offering what had to be the best blackjack games in Nevada. After Zender took over the casino, the Aladdin’s blackjack tables rose to the top rating of best games for card counters. In the meantime, as I pointed out in my Sermon, Bill Zender had a pit crew working for him that also must have been the most knowledgeable in Nevada (if not in the world). Zender, a long time Blackjack Forum subscriber, responded to my Sermon by submitting an article for publication, explaining his casino operations in detail. I never thought there would be a day when the feature article in Blackjack Forum would be written by a Las Vegas casino manager, but the longer I live, the weirder life gets. So, gang, for what it’s worth, the enemy(?) speaks… —A.S.]

Understand the Casino Management Side of the Game of Twenty-One

It is important that both the players and the casino executives understand both sides of the cat and mouse game. First, a player must study and work hard to achieve a slight edge. Many a novice card counter has gone broke because he was ill prepared or misinformed. Second, he must have the proper finances to withstand negative fluctuations. A knowledgeable player without a bankroll is no player at all.

The casino executive has the same situation working against him whether he likes it or not. It he does not understand the mathematics of the game, he will never be able to maximize its profit potential. If he doesn’t protect his bankroll, he won’t be running the casino very long. These two ideas bring us to the most important issue in the pit today—getting the most out of the game of twenty-one without giving away more money in the process.

For several years now, I have preached in seminars that increasing the decisions on the twenty-one tables will increase the casino’s revenue. By shuffling less and spending less time conducting tasks that aren’t revenue producing, such as not looking at the hole card or using an “all day” shuffle, theoretically the casino will earn more money. But by making the game more profitable, the casino also makes this game of twenty-one more advantageous to the knowledgeable player. So, the big question now for the modern day casino executives becomes, “Do I fine tune my twenty-one games to get the most out of them, or do I run scared that someone will beat me out of my bankroll?”

At the Aladdin, we have decided that we can have the best of both worlds. We can offer fast and loose games that will maximize our profit potential and, it is my belief, we can identify and eliminate any knowledgeable player who can put a dent in our precious hold percentage. Now there’s some bold take from an executive at a casino that isn’t a Griffin store!

About the Casino Management Team

I don’t want to sound to over confident but our pit management team at the Aladdin might be the most game protection oriented staff in Las Vegas. Below is a list of the management team and a brief explanation of their twenty-one experience.

Mike Phillips, Shift Manager
Mike has played both the count and hole card, on and off, for several years. He has been involved with Steve Forte in producing several game protection videotapes and has been involved in game protection seminars for major casinos in Nevada and at the Community College in Las Vegas.

Robert Del Rossi, Shift Manager
Robert managed a surveillance room in Atlantic City and has taught numerous classes on card counting and game protection. After moving to Las Vegas, Robert supplemented his income by playing twenty-one. He has held several pit positions prior to the Aladdin, including positions as pit and shift manager.

Bill Burt, Shift Manager
Bill has played twenty-one professionally for more than 15 years. He has held positions in surveillance and in the pit and has instructed classes in game protection and procedure at the Community College in Las Vegas for the past several years.

Joe Baseel, Relief Shift Manager
Joe has held numerous managerial positions in casinos throughout the United States and Canada. Baseel has lectured to many law enforcement and regulatory agencies regarding game protection. Joe is a pioneer in game protection videos with a tape he produced with Rouge et Noir in the early 80s. Baseel has played both poker and twenty-one professionally.

Wayne Miracle, Shift Manager
Although Wayne hasn’t played twenty-one professionally, he is an avid student of card counting and other twenty-one advantage techniques. Wayne has held the position as pit manager at Caesars Palace for several years and has opened several gaming properties in Deadwood, South Dakota. Miracle is also a graduate of my college course on card counting.

George Lewis, Director of Surveillance
Previous to the Aladdin, George was a gaming consultant and a “face chaser” with Griffin Investigations. George knows more players by sight than anyone else I know. Lewis has lectured on game protection and the twenty-one computer throughout the United States and Canada.

Darrell Whaley, Pit Manager
Darrell has taught “Card Counting for the Casino Executive” at the Community College in Las Vegas and has held shift and casino manager positions in Las Vegas. Whaley has also been a consultant with gaming properties in Colorado.

Lenny Dawson, Floor Supervisor
Lenny has played twenty-one professionally for several years. When he was employed at Bally’s Las Vegas, Lenny was one of a dozen executives who finished their five month card counting program.

For a casino executive like myself, it is a terrific feeling to know that I will always have someone in the pit or in the eye who can correctly make a decision on a customer’s play. One of the biggest problems in the casino industry today, regarding card counting, is the chance that a non-educated player who is winning could get backed off and labeled a counter.

Several years ago, when I was at the Maxim Hotel and Casino, we allowed a “labeled” card counter to play our double-deck games. After reviewing several different plays over a three day period, we determined that this guy had no idea how to count cards, play hole cards, shuffle track or any other legal or illegal technique. The casino eventually beat him for a substantial amount of money.

Another advantage to having a talented team is that they can watch a big player and then give me an idea of what kind of player he or she may be. This ability comes in handy for comp evaluations, special event invitations, and when my boss wants to know why a certain player is winning. And to top it off, they all read Blackjack Forum and have done so for years.

Observations from the Pit

I was amazed at the number of copies of Card Counting For The Casino Executive I have sold through Arnold Snyder and Blackjack Forum. Why would so many players want to buy my book, which is written for the casino executive? Arnold feels that players want to know what they are up against when they walk through the air doors. Arnold commented, “Most players want to know what goes on in the pit so they can plan out their attack.” I guess I have had a slight advantage as a player. I have spent plenty of time in the pit searching for knowledgeable players and I have taken that experience for granted.

Well, I guess that by now Blackjack Forum readers know that I am somewhat of a “renegade” who goes against tradition. It’s time that you all gained some insight into how the Aladdin runs their pit and what steps we take to analyze our customers’ play.

All of our pits’ teams “key in” on several aspects of a customer’s play. We look for bet spreads, play deviation, insurance plays, surrender plays and table hopping. For example, in a shoe game, if we see a player moving his wager up and down and it doesn’t appear to be a hunch or money management system, especially in the middle or late in the shoe, we will take the time to compare his betting levels to the count.

This is also done when we observe key strategy plays. For example, let’s say we notice that a player just stood on a 16 while looking at the dealer’s 10 up card, and the player wagered other than his minimal bet. We will watch for any additional deviations from basic strategy and compare them to his bet size. A typical pattern might be for a player to hit his 13 looking at the dealer up card of 3 with a minimal bet placed, while several plays later he is observed surrendering a 14 against a 10 with a big bet wagered.

Some of the biggest indicators we look for are players making proper surrender decisions, hitting stiffs against stiffs while maintaining a minimal wager, insuring any hand after placing a bigger wager, and aggressively doubling down (or splitting 10’s) under the same conditions. A majority of the players we have “snapped to” (observed and backed off) have been discovered because of insurance and surrender plays.

Another situation we look for are players coming into a shoe wagering $25 or $100 checks towards the end of a shoe. This will usually attract more attention since most of us have played the team concept before and know how advantageous it can be. Over half of the players we have backed off since June have either been involved with a team or have been individuals who were back counting, or “wonging in.”

Another area we investigate is hole carding. If we spot a player making a series of bad plays, we first evaluate the possibility that he or she may be getting hole card information before categorizing them as novice players. Since we have both shoe and hand held games, we are aware that we can be “spooked,” “first based” or “front loaded.”

Because the Aladdin looks under both the tens and aces, we also take into consideration the possibility that a player could be reading “dealer warps.” The dealers are all instructed on the proper method of looking at their hole card, but as in all repetitive jobs, sometimes an employee will get lazy. For the most part, our pit supervisors stay on the dealers about procedures and we haven’t noticed much “warp” play.

If we feel that there is a chance that a player may have an advantage over the house, he or she is then watched and the play is analyzed. Sometimes it takes several decks or several hours before we can make the correct decision. But sometimes it is impossible to get the time to watch someone’s play from the floor. That’s where the eye in the sky comes in.

Observations from Casino Surveillance

Another positive aspect of the Aladdin is that we have one of the best surveillance systems and staffs in the industry. The previous owner that bankrupted the Aladdin did one thing right when he spent a million dollars on a top-of-the-line surveillance system. At present, every live game in the casino has at least one camera dedicated to each game on a continual bases, which is also being recorded 24 hours a day. The casino is also honeycombed with additional cameras that cover the slots, cage and general casino area. These tapes are changed about every 6 to 8 hours and they are stored in a tape library for at least one week and sometimes longer if necessary.

If the pit feels that someone’s play might be suspect, they call the eye and the tape will be reviewed. I have made decisions on players hours after, and in one case days after, they had left the casino. I’ve talked to a few players upon their next arrival and told them we did not want their play. They had never realized we had found their play suspect.

Another capability of the eye is the ability to take excellent photographs directly from the videotape. The video copy processor can reproduce images from any videotape that include the time and date the information is recorded on the videotape. These photos can be kept in a file in the eye or placed in the pit for further reference.

George Lewis, Director of Surveillance, maintains his own library of tapes that include everything from minor procedure violations by the staff to detailed cheating incidents. Lewis also maintains an extensive file of information and photos of both cheaters and knowledgeable players he has collected over the years. “And it’s getting bigger every day,” states George in his Boston accent.

George is also a member of the Surveillance Information Network (known to its members as SIN), which is an organization of surveillance directors in southern Nevada. George, who is a past president of SIN, restarted the organization in June when this team came to the Aladdin. “We needed some type of avenue to pass information and photographs back and forth amonst properties, and this organization is the best way to do it,” said George.

Game Protection at the Aladdin

The defense of the Aladdin not only partly relies on George’s Surveillance Information Network but also on George’s contact with the Gaming Control Board and his past employer, Bob Griffin. On numerous occasions, Lewis has passed along information regarding scams or plays made at other casinos. Armed with this information, the pit may ready themselves for any similar problems.

But George is not the only one who receives and passes information. Several casino executives and gaming consultants have contacted me and my shift managers with inquiries about certain players. It seems that other casinos in Las Vegas give credence to our opinions.

One area that I have stressed throughout my career in gaming is training. Many casino supervisors go through their entire life in gaming without being instructed in methods that are used to beat the casinos. It is amazing the percentage of casino executives who don’t know basic strategy! Every one of the floor supervisors at the Aladdin are required to take classes in basic strategy and card counting techniques and must pass an examination. They will also be given classes on a regular basis regarding advanced twenty-one techniques, including the twenty-one computer.

As you now can see, it’s fair for me to boast that our ability to protect the Aladdin’s bankroll from both cheaters and knowledgeable twenty-one players is legitimate. Because of the abilities of the team both in the pit and in the eye, I am able to sleep really well at night.

Remember the Aladdin

To me, the game of twenty-one is just that, a game. Most of the excitement created by casino twenty-one can be attributed to the possibility that smart players can make it a cat and mouse game.

The knowledgeable players come to the casino and try to earn money and get out before they are discovered. The casino executive then tries to identify and back them off before they play too long. I’m one casino executive who does not take getting beaten by a professional player personally. However, before you head to the Aladdin to play these “juicy” games with their great rules and terrific penetration, I want to warn you about the several possibilities:

Possibility #1: It is likely that you will eventually be discovered.

Possibility #2: It is likely your play will be taped.

Possibility #3: It is likely that we will get a good photo of you.

Possibility #4: It is likely that other casinos will find out about your playing abilities.

So good luck if you play at the Aladdin. You may need it. ♠

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Insure a Good Hand?

Blackjack Insurance on Good Hands May Be A Good Idea After All

By Peter A. Griffin

(From Blackjack Forum Volume VIII #2, December 1988)
© Blackjack Forum 1988

[Note from Arnold Snyder: In the December issue of Blackjack Forum (Vol. VII #4), Marvin L. Master conjectured that if your card counting system indicated that the insurance bet was dead even, it may be advisable to insure a “good” hand, since this play would tend to reduce fluctuation. Marvin’s logic is clear. If the dealer does have a blackjack, then you will lose a bet you expected to win. Taking insurance would save this bet on one third of these hands, and on those hands where the insurance bet loses, you still expect to win your initial “good” hand. Thus, bankroll fluctuations are reduced. Here now, to lay this controversy to rest, is Peter Griffin’s final word on whether and when you should take insurance on “good” blackjack hands. More probably, this article will give nightmares to players who consider attempting to work out Griffin’s insurance formula when playing. Griffin shows that it is sometimes advisable to insure good hands—in order to reduce fluctuations—even when the insurance bet has a negative expectation! Unfortunately, most dealers only allow a couple of seconds for the insurance decision. So, the simplest answer is: Marvin was right! Insure your good hands when it’s a dead even bet.]

Marvin L. Master asks the question: Should you, to reduce fluctuations, insure a good hand when precisely one third of the unplayed cards are tens?

The answer depends upon what criterion for “reducing fluctuations” has been adopted. Griffin, in his monumental epic The Theory of Blackjack, shows that there are occasions when a Kelly proportional bettor would insure a natural with less than one third of the unplayed cards being tens.

Theoretically, this criterion could also be used to analyze whether to insure 20 and other favorable holdings. However, the answer is dependent upon both the fraction of capital bet and the distribution of the non-tens remaining in the deck.

An approximate calculation based upon what would seem a reasonable assumption in this regard suggested that 20 should be insured, but 19 not. Precise probabilities for the dealer were not computed, and the answer could well change if they were, or if a different fraction than assumed were wagered.

Another, more tractable, principle to reduce fluctuations also appears in The Theory of Blackjack: When confronted with two courses of action with identical expectations (the insurance bet here is hypothesized to neither increase nor decrease expectation), prefer that one which reduces the variance, hence average square, of the result.

This proves particularly easy to apply here. Let W, L and T stand for the probabilities of winning, losing, and tying the hand assuming insurance is not taken. In this case the average squared result is

ENx2 = 1 – T

If insurance is taken the average square becomes

EIx2 = 1/3 02 + W(1/2)2 + T(-1/2)2 + (L-1/3)(-3/2)2 = (W + T + 9L – 3)/4

Insurance will have a smaller average square if

W + T + 9L – 3 < 4 – 4T

Equivalently

W + 5T + 9L < 7

Or, subtracting

5(W + T + L) = 5

4L – 4W < 2

L – W < .5

L < W + .5

This will clearly be the case for player totals of 20, 19, 18, 11, 10, 9 and 8 if the dealer stands on soft 17. If the dealer hits soft 17, 18 would probably still be insurable, but not 8.

Returning to the Kelly criterion, the interested reader would be well advised to consult Joel Friedman’s “Risk-Averse” card counting and basic strategy modifications. Among Joel’s astute observations is that if a player confronts an absolute pick ’em hit-stand decision he should hit rather than stand. The reason is that he thereby trades an equal number of wins, (+1)2, and losses, (-1)2, for pushes, (0)2, thus reducing fluctuation. ♠

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Interview with Johnny C

Interview with Johnny C, Manager of the MIT Blackjack Team

by Richard W. Munchkin

(From Blackjack Forum Vol. XXII #3, Fall 2002)
© 2002 Blackjack Forum 

[Note from A.S.: Richard W. Munchkin is the author of Gambling Wizards: Conversations with the World’s Greatest Gamblers, and, like Johnny C., is a member of the Blackjack Hall of Fame.]

The history of blackjack has many roots at the Massachusetts Institute of Technology (MIT).

Ed Thorp, author of Beat the Dealer, did his original computer analysis of blackjack at MIT on their computer.

And when Resorts International opened in 1978, a group of MIT students combined forces to attack the casino’s blackjack games, and the MIT blackjack team was born.

Though there were players from other schools, who referred to it as the “Boston Team,” the casinos labeled it the MIT team, and the name stuck. Alumni from the MIT blackjack team have gone on to great things. Joel Friedman was the pioneer of risk-averse blackjack betting strategies, which he wrote about in his landmark 1980 paper. He also published in the Gambling Conference papers on the Kelly Criterion and optimal simultaneous wagers.

Other MIT team players went on to create Windows 3, and Windows NT.

MIT blackjack team players have come and gone, the team has morphed and split into factions, but for over twenty years there has been one constant—team manager Johnny C. I sat down with John and his wife Laurie, who is another member of the MIT blackjack team.

Start of the MIT Blackjack Team

RWM: How did the MIT blackjack team start?

JC: Resorts International opened in Atlantic City in 1978. Some of the students at MIT formed a blackjack team to go play. As those players developed more experience, they joined up with others. There were players from other schools like NYU, Princeton, and Harvard.

The turning point, which made the blackjack team something to be reckoned with, was when a Harvard Business School graduate was co-running the team. He instituted checkouts [skill tests] and made people use the Hi-Lo [counting system]. Before that people used all kinds of complicated counting systems. I hate to think how many errors they made. I joined the MIT blackjack team a couple years into it.

RWM: How did you get involved in the team?

JC: I went to an IAP class. These were classes that people taught between semesters. I learned about card counting, but realized that you needed money to make money. I didn’t have any money so I dismissed it.

Then a couple years later a friend of mine saw a sign that said, “Make $300 over spring break.” One of the major factors in my going into blackjack was that I had difficulty at MIT. The math department was really bad for undergraduates, so I had drifted into electrical engineering. Not because I had a passion for it, but because it was the best department.

Anyway, I went to this meeting about the at the student center. I realized it was about blackjack, and I thought, “Oh yeah, this stuff again.” Still, I thought $300 was okay, and it sounded kind of cool. I practiced and got a little better. A lot of people had expressed interest, but when spring break rolled around there were only five of us left. As a result, I was able to squeeze into the car and I got to go to Atlantic City as part of the MIT blackjack team.

RWM: What year was this?

JC: 1981. The first casino I went in was the Claridge, and it was overwhelming. I saw people betting $5 and I thought that was a lot of money to be betting. That would pay for a meal. Then I was told by the team to go to the Park Place, and back count. I was given two hundred dollars and told to sit down when the true count got to +1, and bet $5. I could bet $10 at a true +2, but that was it because my skills were marginal.

I didn’t trust myself. I was still making basic strategy errors, and I would make card counting mistakes. I probably played 20 hours. I got a lot better and had a lot of fun. I checked out in the team classroom shortly after that. Then the team leaders would watch you actually play blackjack in the casino. You had to check out at nickels, then quarters, then blacks, and ultimately full stakes.

While I was checking out at blacks I got my first comp. Wow, that was cool. I didn’t have to check out at full stakes. After that I was supporting the MIT team, getting everybody free rooms and stuff.

It seems that people who ended up doing the best had the least responsibility in the beginning. Three out of four of our team’s million dollar winners were just gorilla BPs [“Big Players” who don’t count cards but bet big on signals from counters].

In the beginning I was a playing BP, but then I made some basic strategy mistakes so the team removed that responsibility from me. I just had to follow the signals. I would count but I would have this safety net. By removing the burden from people at the beginning they could learn without much stress.

RWM: Do you remember your first big score?

JC: I remember my first big hand. I bet $1600 at the Desert Inn and split tens against a six. At the DI you could split as many times as you wanted. I had five hands. After I split three or four times the casino manager came to watch. He was laughing his ass off because this idiot Chinese kid was splitting tens. The dealer busted so I won $8,000 on the hand. After the shoe the casino manager came over and gave me his card.

RWM: What about your first big payday?

JC: That wasn’t until years later. I first played on a team bank where we won a bunch, but then lost most of it back. My return was about $2,000. It was somewhat disappointing but I had a great time. My first big win was on a mini bank. We made a trip to Atlantic City and I made $12,000. But I only had $5,000 to my name so that was huge. I got to buy the calculator I wanted.

RWM: What was the biggest win for someone on the team?

JC: I think it was $250,000. One of our players had established himself as a big player at Caesars. That weekend he brought his family to Vegas. We allow players occasionally to do that. We don’t like it because there are so many risks of being thrown out and players feel pressure to avoid that, so they may not play their optimal game.

He gets to his room and it was some tiny room way in the back and he felt very insulted. I was talking to him on the phone and he said, “These guys are going to pay.” Okay, big words. Then he calls me up and says, “Well, I made them pay.” He won over $120,000 in one shoe and I guess $250,000 for the weekend.

RWM: What unit size did you play?

JC: We would bet two hands of $2000 for each half-percent advantage.

RWM: What was your maximum?

JC: Well, the MIT team limit was $10,000.

RWM: You’d bet two hands of $10,000?

JC: Or three. One of our players bet up to six hands of $10,000. Players on Tommy Hyland’s blackjack team complained to me about how blatant and excessive that was.

RWM: I’m surprised the biggest session was only $250,000 if you were betting that much.

JC: He didn’t last long. But he won something like $400,000 in about 3 months of play before he quit playing blackjack due to intense heat.

MIT Blackjack Team 2: S.I.

RWM: What was S.I.?

JC: Strategic Investments, or S.I., was a blackjack team partnership we formed when Foxwoods opened.

RWM: How big was the team bank?

JC: One million. We recruited about 40 people, and we won pretty well at the beginning. We won $700,000 and then lost back almost all of it.

LC: We were on the West Coast, and we were just card counting and winning. The guys on the East Coast were playing all these high e.v. [expected value] and high c.e. [certainty equivalent] games. We didn’t even know what c.e. was. We just cared about winning. We kept hearing from the East Coast guys, “We lost $100,000 but we had tremendous c.e.” We didn’t want to hear from the East Coast. We called them the “least coast.”

RWM: This is like the Rap Wars. You’re the Suge Knight of the blackjack world. What exactly is certainty equivalent?

MIT Blackjack Team Compensation

JC: You can find this on the Internet, but essentially it is a variance-adjusted expectation. Say you had a choice of fifty cents or a coin flip for a dollar. Which would you take? The expectation is the same, but a rational person would take the sure money.

Let’s make the numbers more meaningful. Would you take a half million sure thing versus a million on the flip of a coin? You get nothing if you lose the coin flip. As the numbers get bigger you become more risk averse at blackjack betting. If I gave you $480,000 would you take it?

RWM: I’d take the 480.

JC: Would you take $400,000? At some point you’re going to be indifferent. The certainty equivalent for that situation is that number where you become indifferent. Even though the expectation of one is greater, you have to subtract off something for the variance.

RWM: So the MIT blackjack team players’ pay was based on that certainty equivalent?

JC: Yes. There are four parameters associated with the c.e. One is your risk tolerance. We preset that for the MIT team, and people can invest more or less based on how risk averse they are. We would pick 0.3 or 0.4 Kelly. The other factors are bank size, expectation, and variance.

RWM: These seem like tremendously important issues for blackjack teams. How do you pay people equitably? What is fair for everyone, and is enough to keep them playing when the team bank is stuck and it looks like they won’t make any money for a long time?

JC: The way the MIT blackjack team changed over the years has reflected those concerns. Initially we set a time target of say, six months, and paid people only if we won. We found that if we were unlucky at the beginning we would only have a few die-hards left playing. Typically those diehards were people with big investments, so they were playing to protect their investment.

Then we thought we could solve that if everyone was equally invested. In reality you can’t do that. We tried the socialist approach, and tried to get people to commit to trips at the beginning of the team bank. People would still drag their feet, so we had higher shares of win if you committed to more. But a higher share of nothing is still nothing.

We also tried a team compensation system based on getting your maximum bet out. It is important to encourage people to put the money out. But some people are just afraid.

RWM: Have you finally found something that works?

JC: No. The bottom line is, if a blackjack team isn’t making much money, it’s hard to get people to play. What we do now is pay people a salary per trip based on what we think their play is worth. Then we pay them a share of the win when we break the team bank. It works most of the time but if you get in a situation where you’re down, the team players are looking at just a salary, and that may not be enough. It certainly isn’t enough to get them excited.

LC: The other problem is — the cool part is gone. When we first started this was the coolest thing I ever heard of. Even if I didn’t get paid at all I would still do it. I would never have been able to afford what they were giving us in comps and it was like a double life. For older people who have families, they think it’s just not worth it. For the existing players you have to make it worth their while.

MIT Blackjack Team Management Issues

JC: One thing I think about a lot is how to structure blackjack teams, or organizations in general, so the motivations are right. That is a really hard problem. How do you handle R&D? Scouting? Training? I like to have a philosophy to rely upon, a way of handling things so they handle themselves.

When you have a large blackjack team you have interpersonal conflicts all the time. I want to remove that as much as possible. I don’t want to be mediating for people on the team who don’t like each other. One problem you run into is spotters who will hide way in the back where the BP can’t see them.

LC: We have MIT blackjack team players who will never call the BP in even if the count goes up. They’re afraid of the heat. What’s the point?

RWM: Don’t you just get rid of those players?

JC: You can’t just fire people. A disgruntled player can wreak havoc with a blackjack team. It’s not like a regular business where you can tell him to pack up his stuff and go home. Disgruntled players have caused us big problems in the past. Someone sold a list of our team members to Griffin. Our business does not work with people who are not happy. If you treat your employees like they are working at McDonalds you are never going to make money.

Most blackjack players are scrupulously honest and standup people. But some people who disagree with you, and feel mistreated, are going to make you pay. They may just quit playing or they may steal from you. I want to avoid that as much as possible. To the extent that I can, with the MIT blackjack team, I try to make things up front and fair.

I realized that I wasn’t wise to a lot of political considerations. I think the Greeks [another large blackjack team] are very good at this. They all have worked in the real world, in law firms. They’re the picture of political consideration.

They praise the team players, and tell them how valuable and appreciated they are. I didn’t consider that important, and it hurt me a lot. The breakup of our group was largely because of my insensitivity to those concerns. And it is a large part of why the MIT team players are now working for the Greeks.

RWM: How did S.I. end?

JC: S.I. ended because the guy managing it put an end to it. He worked very hard for a year and really didn’t make much money. It just wasn’t worth it to him to continue.

LC: After S.I. John was very disillusioned with blackjack teams. He wanted to start a new team bank but he said everyone had to be retested, and everyone had to put some investment in the bank.

RWM: That’s better for you though.

JC: Yes, but they didn’t believe it. I had to drag them kicking and screaming into investing in the team. I wanted them to feel some responsibility for their results.

One of the players sent out an email saying the main objective of the bank was to have fun. I objected very strongly. No man can have two masters. If the objectives are to have fun and make money there is going to be a conflict sooner or later.

A blackjack team is a business. If we are going to do it, we are doing it to make money. Of course I want you to have fun, but if it comes down to it I’d rather make money.

LC: I only had $2,000 to my name but I invested it.

RWM: How big was the team bank?

JC: $400,000.

RWM: So you had half of one percent of the bank?

LC: Yes, but it was a lot to me. That was all I had in my savings. I was a poor kid just out of school. So the new rules were, everyone had to put money in the bank, everyone had to be checked out again, and no more shuffle tracking, ace sequencing, or anything other than straight counting.

More Blackjack Team Management Issues

JC: I saw too much of people fooling themselves about those games. I looked at our results on those games and found them to be near zero.

LC: We started doing just big player call-in.

RWM: What happened?

LC: We started winning like pigs.

RWM: What happened to your $2,000 investment?

LC: The first bank I made $25,000. I don’t know how much was for playing and how much was investing.

JC: I think the MIT blackjack team was a victim of its own success. When people weren’t making money you had to stick together. As soon as people were making a boatload of money the attitude became, “I know how to do this. What do we need that investor for? I’ll just go play with my own money.”

When people look at their own investment and realize that other people’s investment is hindering them, they object. You’ll get this effect in anything you do. When you’re playing single or double deck with a $10,000 bankroll you might double it in a few weeks. When you try to scale it up by 10 times it doesn’t work that way anymore. Your rate of growth is much less.

People start counting and say, “I don’t want any part of these big blackjack team banks because my capital isn’t going to grow as fast.” But absolute dollars matter. Sure you can double your $10,000 bankroll and make good return on your investment. I don’t remember what I made on that bank. Laurie said $160,000. That doesn’t happen for that player with a $10,000 bankroll.

RWM: How do you recruit people for the team?

JC: With S.I. we just put up some posters at MIT. That was basically it. Then it was word of mouth. Anybody at MIT has the intelligence and skills to learn blackjack. It was cool enough that you don’t need to motivate them a lot.

Today, we get people that are recommended by friends. A problem that we had with the smarter MIT folks is they’re kind of scared to put out the money. They don’t want to get burned out. No one does, but they seem to be more like that than others. Also, they rarely have good acts. That’s a problem in general with college students, being young.

The MIT Blackjack Team Testing Process

RWM: Let’s talk about the famous, rigorous MIT blackjack team testing and check out process.

LC: Our checkouts have gotten easier over the years. When I started it was horrendous.

JC: I heard that when players of ours joined the Greeks they didn’t have to test because the Greeks said anyone who could pass MIT team tests was good enough for them.

RWM: What was your first check out?

LC: I had to play ten shoes flawlessly. No payoff mistakes.

RWM: Payoffs? The dealer would try to steal from you?

LC: Yes.

JC: Initially we didn’t do the short-pay stuff. The reason we added it was because I had a bad experience in Czechoslovakia.

LC: The first seven shoes were without payoffs and the last three were with payoffs and color change. The last shoe definitely has payoff errors. You go through nine shoes perfectly and the last shoe you didn’t do it right – that is what happened to me.

JC: So many people fail on the final round. It’s amazing. I think it’s because of the psychological build up of tension.

RWM: Ten shoes had to be perfect.

JC: You were allowed a few errors.

RWM: How many errors?

JC: Maybe five errors out of ten shoes.

LC: And they would give you ridiculous units – like $225 units.

RWM: Wait, you have this $225 unit, and say the count is +3. If you bet $700 would that be considered an error?

LC: No, you had to be off by a full unit for it to count as a betting error.

RWM: So you were allowed five betting errors in ten shoes, and five playing errors?

JC: No playing errors. No basic strategy errors.

RWM: What if you didn’t make a play based on the index number?

LC: Index numbers were a separate checkout. People are not required to know the numbers to checkout.

JC: We found that playing index numbers, in general, hasn’t made a difference. In fact, some of our biggest winners didn’t play index numbers at all.

RWM: Not even insurance?

JC: Well, they knew insurance.

RWM: What about 16 against a 10?

JC: We modified basic strategy just a little bit because they are going to play only positive shoes. They had a +2 basic strategy. People make mistakes when they start dealing with index numbers, and they play slower. It can confuse their count. The guys who won the money weren’t playing the numbers. They were just out there betting it playing basic strategy.

RWM: I think this is going to bust a lot of the beliefs that people have about the way all this works.

JC: They think all the money is in the “secret stuff” like shuffle tracking and ace sequencing.

RWM: Right. But you won millions of dollars just counting and playing basic strategy. I want to go back to the test. Is this the first test? Or is there a written test for basic strategy first.

JC: Yeah. The written test is drawing the basic strategy chart. There is more than just the kitchen table checkout. When you deal to someone you see how shaky, or not shaky, they are. You can tell pretty quickly either they deserve to pass or they don’t.

Initially it was just counting and betting. One time I was in the Bahamas, and I had a big stack of greens, black and purples that I colored up. The dealer made a big mistake. He was going to give me $34,000 when it should have been $18,000. Instead of just taking it, I was confused and was just staring at it. I thought, we never practice this. I went to Paulson and bought a bunch of chips. We made this part of the checkout. After that I know we had various players report major color up errors on their behalf – like $10,000.

RWM: Do you ever go in the casino and check people out at the table?

JC: That’s part of our checkout procedure. There are various levels of checking out. This is part of the reason we just played counting games. I got rid of all the other games because I felt confident in our ability to play a quality shoe game. All the other games have this judgment involved. How good are you at estimating this? How good are you at remembering and recording that? There are so many ways to piss away your money in those games.

LC: Which we did.

JC: Right. Maybe they were only playing a break-even game.

RWM: You were saying you had a test at home, and then a test in the casino. What would that entail?

JC: Mostly it was seeing that they wouldn’t fall apart once they got in the casino. Can they handle the attention? Can they handle the real environment?

We made them bet it as precisely as they could. When you’re watching and their bets are right on, you don’t have to ask them what they think the count is. People who are good, I would ask, “How much did you buy in for and how did you do?” That’s really peripheral, but if they could handle that along with everything else they were fine.

Some people are really intelligent and can do everything in the classroom. You get them in a casino, and they’re looking over their shoulder at who is watching, and their hands are shaking when they put the bet out. It’s okay to shake at the beginning, but if you look like a frightened rabbit, who is going to buy that? We would tell them to just play some more and get more comfortable. We tried to tell people what the casino environment is like, but it’s hard to get that in a classroom.

RWM: How do you know if people are honest?

JC: In the past when we recruited, we didn’t have much concern about honesty. What I looked for was, as you deal checkouts would players own up to their mistakes. Or was there blame shifting? You measure their character by the way they behave.

If you don’t like a guy you can give him problems. We had people we didn’t want to pass, so we just made it impossible. We had a couple people on the MIT team that I’m convinced stole money from us. And they gave us many warning signs. We were either too stupid to see them, or we willfully ignored them.

RWM: Did you polygraph them?

JC: No, we just stopped playing with them. One of these guys was married but was always carrying on with other women. That rubbed me the wrong way.

RWM: If he’ll cheat on his wife, why wouldn’t he cheat you?

JC: Right.

RWM: Do you have spotters go in to watch the BP?

JC: Occasionally, but we don’t really have the manpower to do that all the time.

MIT Blackjack Team Playing Considerations

RWM: Tommy Hyland’s blackjack team has a rule against playing any handheld games.

JC: Yes, I spoke to him about that. His attitude is that they are not good enough to tell if they are getting cheated. If they’re not good enough… we’re all part timers.

RWM: Did you guys have a similar rule?

JC: Yeah. There are also problems with those games because of the cut card effect and preferential shuffling. One thing about the MIT blackjack team – it’s very mechanical in its approach. People are trained to do something. We have high standards for performance, and we check people out with those standards. We have removed as much judgment from the play as possible.

We found that when you put judgment into it, it becomes a slippery slope. People start tipping, and it may be perfectly justified, but then you get someone who lacks proper judgment and they piss away the money. It seemed to work better when we said, no tipping unless it’s out of your own pocket. We’ve changed and allow tipping now.

With ace sequencing, you get the ace or you don’t. But then you get people who wreck their hands in order to catch the ace. The last card comes out that they believe is in front of the ace and suddenly they take no more hits. So a player stands on hard seven. So I’m giving up 30% on a $100 bet. Some people will do that. They don’t have any judgment about how much the hand is worth or how much heat might come down. They just do what they think they ought to do. But their conversion rate might be horrible.

You might fool yourself on the sequence. Was it seven of diamonds and eight of hearts? Or was it seven of hearts and the eight of diamonds? Once you start to be unsure about the cards the possibilities explode and you can be betting into nothing.

We had a small group of people on the west coast who were trained just to count cards. We had one experienced player out here and she recruited a bunch of people, mostly from JPL. She taught them to count, the MIT way.

Back east we had a lot of people who had been counting for a long time. Many of them were already burned out and were looking for other methods of play that might avoid some heat. Shuffle tracking was something that we had done for many years, but the casinos had made the shuffles more complicated. Our success with those shuffles was mixed.

We never did much analysis on error rates. There are many ways you can make errors and how much does that cost you? Boundary errors are really important when you’re dealing with packets that are very small. If your eyeballing skills aren’t as good as they could be, you have other problems. The East Coast team people were doing this shuffle tracking and ace sequencing. We had various methods of putting a value on these games. Our success with these so-called “advanced games” was very mixed.

RWM: Do you go out on the road much?

JC: Nah. I’ve played in Mississippi and near Chicago.

Casino Heat

RWM: Let’s talk about disguises.

JC: Disguises are a last resort. We don’t use them much. I’ve tried them occasionally but it’s like a big joke.

RWM: Your Griffin and Biometrica pages have pictures of you dressed as a woman. How did that happen?

JC: The first time was in the Bahamas. My teammates said they wouldn’t let me play unless I had a disguise. What kind of disguise could I have? I can’t grow facial hair. I did try a fake beard and mustache once. I had this big bushy wig and huge beard. My head was enormous, and I’m skinny anyway. Customers who were playing just looked at me and laughed.

So one of my teammates said I should try being a woman. My former girlfriend was on the trip, and she’s 5’ 10″. She had stuff I could wear. She made me up and gave me a hat, dress, pantyhose. The other players said it looked good but they were all laughing. I played like that but nobody said anything. The casino people were totally oblivious.

RWM: You tried this again in Atlantic City.

JC: Yes, but this time I had a new girlfriend, and she wasn’t as skilled at making me into a woman. She did have a wig for me, but the problem with the wig is it adds to my height, and I think I was wearing heels. So I became this six-foot tall Asian woman. There aren’t any six-foot Asian women! When I was sitting it was okay, but as soon as I stood up people were like, “Whoa.”

I was in the Taj, and this got written up in the Washington Post. It just happened that an Asian woman sat down next to me. She’s all petite, and I look at her hands, and they’re just tiny. Then I look at my hands next to hers and I thought, “Ooo, not good.” I took my hands off the table. It tuned out that when I was noticing this, surveillance was noticing the same thing, and they just busted up laughing.

RWM: How did this end up in the Washington Post?

JC: They sent out a reporter to do an article, the thrust of which was that casinos bring scam artists and lowlifes to the community. I ended up being the lead into this long feature piece in the Style section. The reporter talked to the surveillance people at the Taj. They showed him the pictures of me.

I think the first phrase of the article was something like, “striking from a distance,” depicting this elegant Asian woman playing at the high limit tables. Then they cut to the surveillance guys who are laughing and they say I’m “Johnny C.,” an infamous MIT card counter. The tone and context were really smarmy, but the article was pretty accurate so I couldn’t really say it was libel.

It must be such a mundane existence in casinos, because when surveillance finds us, it’s the most exciting thing for them. It makes their day, if not their week or month.

RWM: Have you played much out of the country?

JC: I played in England, Austria, Czechoslovakia, Hungary, France, and the Caribbean.

RWM: Do any of them stick out as particularly good or bad experiences?

JC: Austria has the worst games. I was cheated in Prague.

RWM: How did they cheat?

JC: They short shoed me. A French guy owned the casino. When I told other people about it they said, “Yeah, that’s pretty classic.” After this happened I was in Gambler’s Book Club in Las Vegas and I was reading some pamphlet by Ken Uston. It said, when you’re in France be careful of the small casinos because they short shoe you. [A short shoe is one in which tens and aces have been removed. This gives the casino a higher edge.]

RWM: How long ago was this?

JC: Maybe five years ago.

RWM: What did you do?

JC: I was kind of stupid. I went to this casino and the limits were higher than the other places. The other places had maybe $100 limits and this place had $500 or $1,000 limits.

We played a bit and broke even. The casino offered us a dinner comp so we went to eat. After dinner there was an empty table. The casino manager said, “This table is just for you. What limit would you like?” I only had about $50,000 with me so I figured $2,000 was good enough.

The shuffle was very easy. I start playing and the count goes up and up and up. At the end of the shoe it was +15. I tracked that and cut it to the front. The count didn’t go down. At the end of that shoe it was +15 again. Now I’m suspicious. I do the same thing but I’m not going to bet it.

By the end of the third shoe I said, “I want to see those cards.” It sort of surprised me, but the casino manager said, “Oh sure. No problem. We have to take the cards over to the table in the back because we don’t want to prevent other customers from playing.”

He grabbed the cards and turned his back to me, and started walking to the other table. I saw him furtively reaching into his coat pocket and pulling out the cards to add to the shoe. I yelled, “I want to see those cards on top.” I started grabbing them and he yelled, “Don’t touch the cards.” He put them down on the baccarat table and washed them. The guy was very shaky afterwards. I should have said, “I want my money back.” I didn’t ask him.

RWM: How much did they get you for?

JC: About $15,000. I knew I could beat this game. Or, at least I thought I could. So I continued to play once all the cards were in the shoe. Well, then they were completely ruthless with the payoffs. I caught a ton of mistakes, and they were always against me, even on obvious hands. I just didn’t realize it at first.

But after two or three days of this it finally dawned on me, they were just ripping me off every chance they got. If you try to play against someone who is ripping you off on the payoffs you can’t win. Especially if you try to have some kind of act. I finally got it when I caught about the 15th error in a session. I said, “You mispaid the bet. What is going on?” The dealer said, “You should be careful.”

RWM: What was the total loss at the end of all this?

JC: $40,000.

RWM: That was an expensive lesson.

JC: It’s a hard lesson to learn, and I’m not sure I’ve learned it. Sure, if the dealer is always ripping you off, and there is never a mistake in your favor, then you can be pretty damn sure what is going on.

RWM: Does being in Griffin affect you in foreign casinos?

JC: Being in Griffin scares me when playing overseas. If the casino has that information, and gives it to law enforcement, they see those pictures and those kinds of descriptions of blackjack players. Their English may not be that good. They just decide we must be criminals and deserve to be treated as such. In a third world country being treated as such is pretty brutal. We had $62,000 stolen by the Bahamian police.

RWM: How did that happen?

JC: One of our team players went down there with $50,000, and he won $12,000. The casino found him in Griffin and they wanted their money back or they would have him thrown in jail. He said he had won the money fair and square. They called the Bahamian police.

The police said that card counting was illegal, and they didn’t appreciate foreigners coming there and taking advantage of their poor casinos. So they threw him in jail, which was like a dungeon. There were rats running around, and he was in there with his wife. The police told the casino manager, “We’ll sweat it out of them.” After three days our player said, “Okay, we give up.”

At that point the police realized they could just keep their bankroll as well. So they kept the entire $62,000. We paid some Bahamian lawyer to get it back. This happened seven years ago. The last thing I heard was we won a judgment against the casino but we can’t collect it. This was at the Marriott.

MIT Team Players Carrying Cash

RWM: There was a recent article in Wired about the MIT blackjack team. [This article is an excerpt from the book Bringing Down the House by Ben Mezrich.] The article talks about an MIT player taking $250,000 on a plane to Vegas. When you were going from Boston to Vegas, how much cash would you take on the airplane?

JC: Typically it would be $100,000. There may have been situations where someone took a quarter million or more. Especially coming back from Vegas. We had one player bring over a million dollars back from Vegas on one trip.

RWM: How did he carry it?

JC: Just packed it in bricks, put it in his carry-on, and brought it home. It’s about the size of a pillow. When it went through the xray I guess they didn’t think it was money. Not when it’s that big. Early on we did have problems going through airport security with cash. They would open a bag and it was an amount of money that would scare a lot of people. They would call the airport police, or the state police, and you have a plane to catch.

RWM: Did you have any money confiscated?

JC: Sort of, but not really. I was going out to the West Coast and had $300,000 on me. I was traveling with this girl who had no experience, but she was supremely confident. I was in a hurry and I asked her to carry twenty or forty thousand. It wasn’t much but I had so much that I just couldn’t fit it.

I went through airport security with no problem. She got pulled aside. She had put the money in a money belt that had metal in it. They found the money and they asked her to explain it. She was a college student. She started lying and said her grandfather gave it to her for tuition. It rang false, so the state police came in and they called the DEA.

I’m watching this but I didn’t have a place to put my stuff and I had all this money on me. I called the team and asked them to call the lawyers. Then I went back and said, “What’s the problem?” After I told the trooper I was with her, he wanted to search my luggage again. There was no money in the bags, but I said, “I think I want a lawyer.” As soon as I said that, I was immediately guilty. He confiscated my bags. Our lawyer said this happens frequently. They confiscate your stuff and don’t prosecute you for anything; they just keep it.

I think that is really corrupt. It makes the DEA and other people that do this as bad as the criminals themselves. Anyway, the lawyers showed up within twenty minutes. They told them we were just blackjack team players. It’s so hard for them to believe. How do you prove what you’re telling them?

RWM: What do you do now? Since 9/11 things have gotten much worse.

JC: We don’t carry as much because our team bank is smaller. Also, our players are older so it’s more believable that they would have a significant amount of money. I talked to one player I know who says he never has any problems. But, he has that kind of money, and he looks like he’s wealthy. He goes through airport security with his Rolex watch and Halliburton briefcase with $80,000 in it. They look at it and say, “No problem.” He just looks like a high roller.

RWM: Does it help to carry chips?

JC: It helps, but it’s not going to exonerate or absolve you if they don’t like the way you look. Our first incident was exactly that situation. Someone had $80,000 in chips and cash in a paper bag. Security called the police. We happened to have an assistant DA with us. She was the girlfriend of one of the players. She spoke to the police and showed her ID so they let us go. She was later reprimanded for undue use of her authority, and there was an investigation into the incident.

RWM: Dealing with these large amounts of cash, do you ever misplace it or lose it?

JC: The guy who originally trained me left $125,000 in a classroom at MIT. He was training all these people, maybe 40 players. They would all meet in this classroom to do checkouts and practices and he’d give players money to take on trips. He just left the money in the classroom. The janitor found it and gave it to MIT. They suddenly got very lawyerly. “How do we know the money is yours, and what’s it doing in our classroom?” They started calling the three letter agencies. We got the money back fairly cheaply. I think it cost three or four thousand for the lawyers.

LC: I have a story about that. When John was going to move to California I went back to help him pack and clean out his apartment. The first night I was sitting at his cluttered desk. On the desk was a jar. I opened it up and saw a bunch of chips. I said, “Oh, this is where you keep your chips.” He said, “What, I have chips there?” I pulled it out and it was $6,000. I thought this was a fluke.

Then I was cleaning out the closet and I saw a dirty, old, fanny pack in the corner. I was going to throw it out, but I opened it first and found $20,000 in traveler’s checks. I said, “John, you have $20,000 in traveler’s checks here.” He said, “I do?”

Next, there were all these boxes full of junk. I told him we should go through the boxes and throw out the stuff he didn’t need rather than shipping them to California. He started going through the boxes and found an envelope. He ran out and hugged me and said, “Please, please, don’t tell anybody. This is bad even for me.” I sad, “What is it?” It was $120,000 in traveler’s checks. I have never met anyone like this. I said, “Are you insane?” He said, “You aren’t going to find any more. This is it for sure.”

The last day I opened a big box and found $16,000 or $18,000 in Atlantic City chips. Over the course of two weeks I found $165,000 that he didn’t know he had. He said he had a slight feeling he was a little short.

JC: I had another incident. I had finally moved to a nice apartment after living in these student hovels for years. I went on a trip to Vegas for two weeks. While I was gone the hose to my washer exploded and flooded my apartment. The water started going into the units beneath mine.

The woman downstairs called the fire department, and they couldn’t get in my unit so they called the police. The police broke in. I had a green felt on my kitchen table with chips and cards. They turned off the water, and I guess they started looking around. In my bedroom they found a bunch of fake IDs I had made. Why were the police in my bedroom? If you read the police report it said they were attempting to locate the owner to inform him of the situation. I don’t believe any of it, but how can I prove it. Then they found $100,000.

RWM: You didn’t worry about leaving $100,000 in cash in you apartment while being gone for two weeks?

JC: It didn’t have a doorman but it was a nice building. I wasn’t concerned. So the police ransacked my place. They threw everything off the shelves and emptied all the drawers.

I got home about five days later. The door was padlocked and I could see the mess through a hole in the door. When the neighbor across the hall told me there were ten cops in my apartment, I knew they had found the money, so I called up the lawyers. They told me not to stay there and they said they would call the police in the morning and let them know that I would go turn myself in.

I went to the station and got fingerprinted and photographed. They charged me with having the fake IDs. They were investigating whether I was involved in some Asian gang. I was asking about my fourth amendment rights. The lawyers said that basically they don’t exist anymore. Eventually I got my money back and it cost $10,000 for the lawyers.

RWM: Has 9/11 caused big problems for blackjack players?

JC: It certainly seems like it should, but I haven’t heard of any specific incidents. People seem to be taking more precautions to avoid trouble. I saw John Ashcroft on CNN saying he wanted to make transporting $10,000 a felony. He may not get that but it’s on the horizon. That’s pretty scary.

RWM: Have you been physically abused in the casinos?

JC: The casinos can kind of do whatever they want. In Atlantic City they are more regulated so they feel more constrained about doing things. In Las Vegas, the Venetian, in particular, is filled with Atlantic City people who have had these constraints removed. I think they have gone overboard in incidents that happened to Laurie and others.

Laurie was handcuffed and dragged in the back room. There really is no need. All they have to do is say they don’t want us to play. I suppose there are some people who will put up an argument but if someone tells me they know who I am I just leave.

In the Rio I was playing and they recognized me. Some boss backed me off. I was like, “Okay I’m leaving.” He had some mad-dog security guard with him who looked like Wilford Brimley. I didn’t see him, I guess because he was so short. He grabbed me by the arm and I just started to walk away. The next thing I know the little security guard attacks me and throws me up against the wall. I was just shocked. He started ranting that I was guilty.

RWM: Guilty of what?

JC: He just said, “You’re guilty, guilty as hell.” He pushed me around and threatened me. He said, “If I see you again you won’t have a face.” Something like that. Then he told me to leave, which is what I was trying to do when he grabbed me.

RWM: Did you contact a lawyer?

JC: I called a couple lawyers but they said they would look into it for a retainer but weren’t interested in handling it on a contingency basis. I didn’t call Gaming because my experience with Gaming is that they treat you like a criminal. At any major casino the agents suck up to the executives when they show up. And you? Who are you? I want to see your ID, I want this, I want that, are you in the book?

RWM: You called gaming in the past?

JC: The main experience I had with Gaming was when I had $91,000 in Dunes chips I wanted to cash out. The Dunes wouldn’t cash them so I called Gaming. They weren’t nasty really but it was such a pain in the ass. They wanted to know who I was, and all kinds of information about me, as if that mattered. I can see if the chips were stolen but the Dunes hadn’t had a theft. They just refused to cash them because they were harassing me.

RWM: Two of the very high profile court cases of blackjack players were people on the MIT team. The case at the Monte Carlo was a good result, but the case at Caesars was quite a terrible result.

[See Blackjack Forum Fall 1996 and Spring 2000 for the Caesars and Monte Carlo stories respectively. — A.S.]

JC: The Caesars result I think is why we can’t get adequate legal representation. The lawyers see that we had a slam dunk case and got an award of $10,000. They don’t want those cases.

RWM: Do you think this was bad lawyering, or the Nevada courts system that did you in?

JC: I don’t know. I wasn’t there, and I haven’t seen the court transcripts. My guess is our lawyer represented our player as this poor medical student who was making money playing for this group and he deserved something for his abuse. How much is $10,000 for a student? Maybe the jury thought that was a good amount. I think they were ignorant of what a reasonable damage award might be. What is an appropriate award?

In this case, Caesars makes half a million dollars a day, every day. Is it unreasonable to take one day’s pay from them? If you beat up someone wouldn’t you deserve to be thrown in jail for a day and lose one day’s pay? If the award had been half a million dollars all the lawyers would be jumping on the bandwagon to represent us. And the casinos wouldn’t be so cavalier about mistreating us.

Lessons of the MIT Blackjack Team

RWM: Have you branched out to other games?

JC: I’ve played some other games a bit and made small amounts of money, but I haven’t really exploited anything the way I should. I feel disappointed about that. When players split off because they wanted their own money to grow faster, I felt they were very short sighted.

In any business you shoot for having more money so you can grow. In blackjack your bankroll gets too big and you can’t really use it. It doesn’t mean you can’t use it to branch into other things. For example, CORE [another blackjack team] went into banking in California. If you start out with a million-dollar bank and make it grow you can end up with tens of millions.

I think we really passed up that kind of opportunity. We could have gone into many things. We certainly had the brains and talent to investigate these other things. But our selfishness stopped us.

Also, in academia, people always attack the new idea, that which hasn’t been done before. It might be intellectually rigorous, but it certainly isn’t enterprising.

One thing I really feel we should have done when we made a lot of money was earmark some of it for research and development. I argued for that, but people felt I was trying to take money out of their pockets. Then we had some bad experiences with it. We did earmark a small amount of money for some things, but it was poorly managed, and we ended up spending money on stuff that was useless.

I went to a blackjack friend’s wedding and it was a big eye-opener. I talked to people who had made tons of money doing other things. These are guys who have made tens and hundreds of millions.

RWM: Do you still have this desire to have a big blackjack team out there, rather than going on trips with three or four of you?

JC: Right now I don’t feel a big blackjack team is appropriate. But playing with a few people, though amusing, certainly isn’t the big time. Instead I’d like to get involved in some other games with more potential.

RWM: What would you say to the guy out there in Peoria who has studied the books, learned to count cards, and wants to become a professional blackjack player.

JC: I would not be very optimistic about it. You can make some money, but making it a profession is tough. Most of the professional blackjack players who are successful had initial success. They were lucky.

RWM: You mean they caught a good fluctuation when they first started?

JC: Yes. Then they got better and adapted. If you have enough good experience behind you, then you can withstand the bad stuff. There are a lot of attractive aspects to playing if you’re betting enough to get comped.

But even if you don’t get comped blackjack is a cool thing to do. You set your own hours. You are your own boss.

I think most people don’t analyze how much their game is worth. It’s hard because the parameters aren’t known until you check out your own specific situation. You might run simulations and find out you expect to earn $20 an hour. If you’re a student that might be attractive, but you have fluctuations. $20 an hour is probably $10 on a sure thing.

Also, simulations give you the numbers if you don’t make any mistakes. People who are just starting are going to make mistakes. In The Color of Money, Paul Newman says, “Money won is twice as sweet as money earned.” That has to be true.

RWM: What would you tell that person to do?

JC: He should try to team up with other players.

LC: Being part of the MIT blackjack team taught me a lot of things. It’s like a small corporation and when I got to business school I realized I had learned a lot. For someone fresh out of college this can be a great experience.

JC: There is a lot of stuff in blackjack that is useful in other aspects of your life. Analyzing a game and then putting out the money requires brains and courage. Running a team requires presence and an ability to deal with people. Withstanding negative fluctuations requires confidence and perseverance. I know quite a number of wealthy people who used to play blackjack.

RWM: What gave you the idea to analyze Pai Gow?

JC: I went to UNLV and was looking at papers in their special collection on gambling. I found an analysis by John Gwynn on Pai Gow. Then I verified it and came up with a strategy to beat it. It’s a very complicated strategy, ten times harder than basic strategy for blackjack.

It’s not obvious because the tiles have funny rankings. You would never be able to come up with it from first principles. I came up with a strategy, and then found out that a former teammate, who was then at Microsoft, had come up with a set of rules for that strategy. I called him and told him my idea. He had written a program that would test you on the optimal strategy. If you can play 500 hands without making a mistake, you’re good enough to play. I spent a couple weeks at his place, and then I played 500 or 700 hands without a mistake. I thought I was good enough.

Well, yes and no. I was good enough to set the hands, but not good enough to check the payoffs. The dealers flip the tiles and pay or take really fast. It’s hard to tell if you won or lost. I was playing and doing okay, but I didn’t enjoy the environment. I was looking for any excuse not to play.

Then I ran into a buzz saw at a card room near San Francisco. I was losing pretty big and finally won a hand. I didn’t tip the dealer since I was still losing a lot. After that I think they ripped me off every chance they could. If I won they just didn’t pay me. On one round I thought I won and they didn’t pay me and I sort of meekly objected. After that they all started betting it up on me. I lost $20,000 and decided I wasn’t good enough to catch the cheating, and I didn’t enjoy playing so I gave it up.

RWM: What books do you take with you on a blackjack trip?

JC: I take the International Casino Guide or the American Casino Guide American Casino Guide depending on whether I’m traveling overseas or in the U.S. Tommy Hyland turned me onto that. I was in the Huntington Press offices and talking to Tommy on my cell phone and he said, “Hey, can you pick me up a copy of the American Casino Guide?” I picked it up and said, “I better get one of these for me too.” I take Basic Blackjack , because it covers most weird rules you might run into, and I take Beyond Counting.

RWM: What do your parents think of your profession?

JC: My mom wants me to buy a Radio Shack. Whenever we go in one she says, “You should own one of these stores. You know so much about all this stuff.”

LC: His mother has a masters in chemical engineering and his dad is a PhD in chemical engineering. His brother and sister both have doctorates. His parents don’t understand why he plays.

RWM: So you’re the black sheep of the family.

JC: That’s right. My sister went to Stanford and Harvard and she’s an orthodontist. When she was a student she wanted to be an orthodontist, ophthalmologist, or endocrinologist, because they didn’t have major emergencies and have to show up at two in the morning. Now…

LC: His dad visited her and said, “Oh, she has such a hard life. She owns her own clinic, she has to do the books and deal with the personalities. She has two kids. It’s a very tough life. You and John have it so easy.” I said, “Dad, that’s the point. John has plenty of money, he spends a lot of time with our son, and he has the respect of his peers. We have a great life.”

RWM: Any last thoughts?

JC: One thing I think I’d like to add is what kind of threat the MIT blackjack team really is to the casinos. Despite our vaunted reputation, we really haven’t taken that much money out. A little more than $10 million is my guess. That might sound like a lot but considering the amount of time [over 20 years] and number of people it’s not particularly impressive.

Over the years, the average yearly income of a blackjack player from our group has been $25,000. Granted, it’s part time work, but it’s not that profitable really. There have got to be a hundred other things casinos spend more money on. Measured from a cost/benefit standpoint, their countermeasures are ridiculous. They probably spend 10 times as much money to stop us compared to what they’d ever lose.

Here’s an analogy. The casinos buy a two-foot thick metal door to protect their house, when all we do is check to see whether the door is locked. If we’re really desperate we check for open windows, but we’ve gotten hurt in the past trying to climb in, so we tend to avoid them. It seems they think we’re super ninjas who can walk off with all their money. Even the best of us are far from that.

If some enlightened casino executive were to look upon the MIT Blackjack Team and other players as an advertising opportunity instead of some evil group of criminals, I’m sure the casino would be better off. The most profitable casinos take our action the best. Why don’t they trumpet big wins at blackjack from players they think are winners? They’d probably get back ten times as much from the civilians who want to repeat that.

This is the reason blackjack became so popular to begin with. In general casinos that spend a lot of money on card counter catchers just drive away the legitimate suckers. Players feel the paranoia and suspicion and take a hike. In the end by being afraid of the 0.1% of players who can beat them, they scare away most of the big money. ♠

 

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Interview with RC

Interview with A Vegas Hole Card Player

by Richard W. Munchkin

(From Blackjack Forum Vol. XXIII #1, Spring 2003)
© 2003 Blackjack Forum

What is a Blackjack Hole-Card Player?

Not all professional blackjack players count cards. There is a very small group of professional gamblers using a technique with a much higher advantage.

These players are known as “hole carders.” If a blackjack player knows the dealer’s hole card his edge with perfect play is 13.06% according to Beyond Counting, by James Grosjean. Even with cover plays to mask what they do, the edge can be close to 10%. 10%! Card counters will fly off to Third World countries in the midst of a civil war to play a game with a 2% edge. Why isn’t everyone playing these games? The answer is: It ain’t easy.

For every one hour spent on the table playing, the hole-card player may spend ten hours scouting. He spends hours and hours walking in and out of casinos, often in hundred-degree heat, checking dealers for the slightest leak. Most players, even if shown a dealer who is flashing, would not be able to spot the hole card anyway. Hole carders spend hundreds of hours training their eyes to see something that flashes by in a fraction of a second, often cast in shadow.

With this high advantage comes more risk. In my interview in the Winter 2003 issue of Blackjack Forum, attorney Bob Nersesian pointed out that one of the problems card counters face is that even some police officers think card counting is illegal. If they think that about card counting, you can imagine their response to professional gamblers playing the hole card.

Hole-card players have been beaten, harassed, and jailed on trumped-up charges. In the 1980s, two hole-card players were taken into the back room of the Horseshoe Casino and beaten to within an inch of their lives. Both suffered broken ribs, and one had a ruptured spleen.

In the Spring 2001 issue of Blackjack Forum, James Grosjean recounts his frightening tale of spending four nights in Clark County jail after telling Gaming Agents he was seeing the dealer’s hole cards. In this interview you will learn that you had better not disturb other gamblers as you are being assaulted by casino security!

But wait a minute, playing the hole card is not, I repeat, not illegal. In more than one case the courts have ruled that it is the casino’s responsibility to protect its games. If a sloppy dealer flashes the hole card, there is nothing wrong with a player taking advantage of it. It is also not illegal for that player to signal that information to any other player.

But, to quote Bob Loeb, “The real world doesn’t always follow the law” (Blackjack and the Law, by I. Nelson Rose and Robert A. Loeb). So, if you have the eyes of an eagle, the patience of a saint, and a pair of asbestos underwear, then hole-carding may be for you.

For a look inside this subset of the world of professional gamblers, I interviewed RC. RC is a long-time, highly successful hole-card player and Las Vegas character. Knowing RC may be bad for your health. Dealers have been fired for knowing him, and one friend, who has never played blackjack, has been labeled a cheat in a Griffin flyer. The friend’s crime? Having lunch with RC at a casino buffet. Though RC has been assaulted, arrested, and labeled a cheat, he is quick to laugh, and take it all with a grain of salt.

Beginning of a Blackjack Career

RWM: How did you become a professional gambler?

RC: When I was in my early twenties, I used to come out here with friends. I’m from New Jersey. One of the guys in the group was a lawyer and he knew how to count cards. He was a green chip player. I was about 22. I was fascinated watching him play, and get heat. I thought it was interesting. I have family that has lived here since the ‘60s, and I moved here in ’87. That’s when I got interested, and started reading the books. I read Uston and Wong. I got all the books, and Blackbelt in Blackjack was my favorite. The first count I learned was the Zen. I’ve always had a lot of respect for Arnold. I enjoyed his writing style.

When I started, I was strictly a card counter. I got a regular job, but then on my days off I would go out and play. Of course, every time I played I won. This was strictly counting for red chips. I said, “Boy, this is easy. I can make more than I make at my job doing this.”

RWM: What kind of work were you doing?

RC: I was a bartender at Palace Station. So I quit my job and became “a professional gambler.” Then I met a guy in the gym, J, and he was a player so I hooked up with him. He was my biggest influence. We were partners for years and years. He is a bit of a character.

RWM: Most professional gamblers are.

RC: Anyway, J showed me the hole card. J and I were low-level players, and we used to mostly count cards. We didn’t actively search out hole-card games, but if we came upon one, we would play it. We used to stick to downtown Vegas and we met a lot of the other local players. We were really well known down there.

I started with $5000 to my name. I built my bankroll from $5000 to $17,000. I found a frontloader at the Golden Nugget. I fired away on the game, thinking, “How can I lose?” She wiped me out. I had to start all over again. [A frontloader is a dealer that exposes the hole card from the front. The person sitting in the center of the table can spot it.—RWM]

RWM: Did you get broke a bunch of times?

RC: I went broke twice. The first time was when I lost the $17,000. I went back to New Jersey for a year. My family knew what I was doing, and they hated it. My father owned restaurants. He said, “Come back and run one of the restaurants. You have to think of your future.”

It was the typical parental response. I always resisted, and then I went broke. I went back and ran one of his restaurants for a year, and hated it. I thought, “I have to get back to Vegas.” I saved up some money and came back. I lost it, and took a $300 cash advance on my credit card. I built that $300 into the bankroll I have today.

RWM: When you went broke that second time did you take a more cautious approach with your bankroll?

RC: If I went bust on that $300, I was going to quit. J always says that my story is the most unbelievable story he knows. Then in 1991 the bosses on graveyard at the Golden Gate didn’t believe card counting worked. When we started playing at the Golden Gate, they knew we were hole-card players, because they had seen some Griffin flyers. They didn’t care. They said, “Don’t do it here.”

Our routine was to get up at ten at night and go to the gym. We’d go right from the gym in our sweats to the Golden Gate at two a.m. when graveyard started. We’d play every night from two to ten. We did this six or seven days a week. Betting red chips I built my bankroll back into five figures.

Then a player named Tip found out about it, and brought his whole team in there. I met a lot of players during that time. One of Tip’s players we used to call Rainman. He kind of drools all the time. Tip would come in and take up a whole table by himself. The limit was $200, and he would bet from two hands of $50 to seven hands of $200. Tip and Rainman won $15,000 each on the same night, and that was the end of it.

I befriended a couple guys on his team. That is when I started playing more on the Strip. They were really impressed because I had these hole-card games. They said, “How can you see that?”

I had a small bankroll so I asked them to ask Tip if he was interested in a deal. I would read the game and take some percentage. Tip wanted to pay me $50 an hour so I said, “No thanks.” [Tip was a member of the original Czech team, and is mentioned in two of the interviews in Gambling Wizards. He is still active in advantage play, and would make a great subject for a future interview. Tip, if you’re reading this… –RWM]

RWM: When did you stop counting cards and start to specialize in hole cards?

RC: When the Golden Gate ended the free-for-all. It was nice playing at the Golden Gate because we didn’t have to look over our shoulders. We played zero cover. I used to get thrown out of the Horseshoe betting nickels. I went from one hand of $5 to two hands of $10, and the boss told me if I did it again I was out of there. This is the world-famous Horseshoe, which supposedly would take the biggest bets in the world.

At the Golden Gate they knew what we were doing, and they didn’t care. Having that part of the cat-and-mouse game gone was nice. It made us lazy. Once that ended we had to get a little more ambitious. Someone mentioned that there were good hole-card games at Circus Circus, and it was true.

RWM: I’m surprised that you hadn’t gone down to the Strip before that.

RC: We did once in a while, but we had so many little things going on downtown that we stayed there. I didn’t know much, and J is kind of a crazy character. I didn’t know the right way to do things. I used to think that since I was just betting nickels they wouldn’t throw me out. I found out that wasn’t true. I got thrown out of all the clubs downtown for counting cards. I still run into pit bosses today who remember me as a card counter from 15 years ago.

So at the end of 1991 we moved on. At that time there were ten hole-card games on every shift at Circus Circus. In the early ‘90s there were games everywhere.

RWM: Did you travel?

RC: We would make four or five trips a year to Reno. We made a lot of money in Reno.

Hole-Card Play and Heat

RWM: What was the first big barring?

RC: Stardust in maybe ’92 or ’93. We had a girl who was 100% and I was on third base reading the game. [100% means that the spotter could see the hole card 100% of the time. This is unheard of today.—RWM] J came up and bet $100 money plays. He never bet more than two hands of $300 and won $16,000.

I was kicking him to bet more money. The floor woman was totally clueless. It was really busy, and nobody was paying any attention. We were having a great old time. The graveyard bosses come in and start taking the count. The boss comes up and sees J with all these chips and says, “What the fuck is going on here?” The heat started coming so J and I both got out the door. I went in a week later and they 86ed me.

RWM: You’ve had some nasty things happen.

RC: I’ve had a few bad ones. My first big backrooming wasn’t really nasty, but it was unpleasant. I was playing the Golden Nugget in Laughlin. They handcuffed us and had us in the back room for two hours waiting for Gaming to show up.

This turned out to be one of the brightest Gaming Agents I have had contact with. He said all the right things. He said, “The casinos don’t like what you’re doing, but it is not illegal.” They wanted to take our picture and I said they couldn’t take my picture without my consent. The Gaming Agent said, “He’s right.” It was quite unusual for a Gaming Agent.

I got arrested at Boomtown. That was pretty bad. And I got beaten up a bit at the Eldorado in Reno. I could have sued for that one, but I didn’t.

RWM: What happened?

RC: We were playing, and had beaten them for a bunch of money. We went back in the next day. They started milling around, and I knew the heat was coming. I was betting $5 a hand, and I picked up my chips and headed for the door. There was a security guard at the door and I heard over the walkie-talkie, “grab that guy.”

I broke into a bit of a jog to get out the door. The security guard was waiting at the door. I was really into weight lifting back then, and I just bowled this guy over. He went tumbling out the door, and it was snowing out there. Well, there were two more security guards outside and they all jumped on me. I wasn’t throwing punches, but I was throwing the guys off me.

Eventually there were 5 or 6 of them and they handcuffed me. After they had me handcuffed they started beating on me. They were pounding me on the back of the head. Then they dragged me into the back room. They said that I was taking advantage of one of their dealers. They said, “”You could have at least worn a different hat.” I was wearing the same hat that was in the picture from the night before. The security guard kept saying, “You’re going to jail.” Yeah, sure I’m going to jail. They 86ed me and let me go. I could have sued, but I couldn’t be bothered.

RWM: What happened to you at Boomtown? [Now the Silverton.]

RC: J called me to play a game. The game really wasn’t that good, but I I was getting very lucky. I was getting 20 every hand. My girlfriend was with me, and we played an hour and won $5000. I went to cash out and they slapped the cuffs on me.

They accused me of cheating and called Gaming. They said that J and I were working in collusion with the dealer. They sent a woman who was the opposite of the Gaming Agent I ran into in Laughlin. She said, “We’ve got you on tape playing this dealer before.” This was the first time I had ever played this game. She said,” We have you on tape from three weeks ago.” I knew it was not me so I said to her, “Are you sure that’s me? I knew who it was so I said, “Did you notice on the tape that the guy in the old tape was right handed, and I’m left handed?” She said, “Uh uh, it’s you. It’s you.”

So I spent the night in county jail. The court system takes forever. When you are charged with a felony, you go for the arraignment, then you go back for the plea, and then the preliminary hearing. In the middle of it our judge got arrested for something so we had to get a new judge. That delayed it even more.

RWM: I’m amazed they were prosecuting this case. Why wasn’t it thrown out?

RC: In retrospect, I made a really bad decision. My bankroll was in five figures at the time and I didn’t want to spend $300 an hour on a lawyer. I felt the case was a complete joke. They charged me with conspiracy. What conspiracy? I had never seen this dealer before in my life. How were they going to prove I was in a conspiracy with this guy?

The dealer took a lie detector test and passed. My uncle is an attorney in town. He’s not a criminal attorney but he is an attorney, so I used him. My poor uncle, I dragged him to court six or seven times just to get to the preliminary hearing, and I wasn’t paying him anything. We got to the preliminary hearing and the dealer and his lawyer were there. He ended up taking adjudicated prosecution, which basically is if you stay out of trouble it gets dropped. I was wondering why he even took that. We had two felony charges against us, cheating and conspiracy. If I got convicted I would have to do time. I was surprised the dealer took that. I wanted to fight it all the way.

RWM: Wouldn’t that inhibit the dealer from ever dealing again?

RC: It did. He can’t ever deal again. I realized we had to make a deal because he could turn on us. He could decide we had ruined his life, and decide to lie about what happened. Gaming hated us so much they could say, “We’ll let you deal. We’ll drop everything. We don’t want you, we want them, so just say this.” We plead to trespassing, I got my money back, and six months later it was dismissed. That was the biggest hassle I ever had.

RWM: You mentioned a story where a Gaming Agent had a dealer deal to him to see if he could see the hole card.

RC: That happened to a guy I know. They arrested him and the dealer and said they were colluding. The Gaming Agent had the dealer deal to him and he said he couldn’t see the hole card so they must be cheating. Unbelievable. 99.9% of the people wouldn’t be able to see the hole card if I showed them where to look. In this case, it was a tough game, and the average Joe would never get it.

Blackjack Hole-Carding Skill

RWM: What percentage of people do you think can see a hole card?

RC: It depends on the game. Some games are ridiculously easy, but those are very rare. When they are too good, that is when the pit is going to pick up on it. A guy will be standing in the pit and look over and see the hole card from another pit. That game won’t last very long. The best game is a game that is tough to get. That way it is a lot harder for the pit to pick it off. They suspect that is what is happening, and they come out and look but they can’t see anything. They conclude that isn’t what we are doing but meanwhile we’re getting it.

Suing to Protect Player’s Rights

RWM: Recently you had a problem at the El Cortez.

RC: I had been in there playing with a BP, and we beat them pretty good. We made a bunch of plays, and finally one night the boss came up to the table and pushed the chips back at my BP. The boss said to him, “You, hit the road.”

Then he pointed at me and said, “Him, I want him taken in the back room, photographed, and 86ed.” Now, I’ve been around a little while and I know how to handle myself better. I got up and said, “I’m not going in the back room. You have no legal right to detain me. I’m walking out the door.” The security guard said, “This is a private institution and we can detain you if we want for trespassing.” I said, “No, you can’t.” He said, “Yes, we can.” I said, “Well, I’m leaving.”

I went to the door and they blocked my way. I tried to get through, and once again, it started. I’m not going to start throwing punches, because I know they will turn around and say I assaulted them. They tackled me, got me on the floor, handcuffed me, and dragged me to the back room. I started screaming, “Someone call the police. I’m being kidnapped.”

My BP called the police, and Bob Nersesian. [Bob Nersesian is an attorney in Las Vegas who handles cases for players. He was interviewed in the last issue of Blackjack Forum.—RWM] They took me in the back room and emptied my pockets. I was telling them I wanted them to call the police and call Gaming. They said, “You were cheating. We’ve got you on tape trying to look at the dealer’s hole card.” I said, “That sounds like a personal problem to me. If I’m cheating, please call Gaming, or please call Metro. Why am I back here? You have no right to take me back here.”

Eventually they said, “Gaming said you don’t have a device, so you’re not cheating. We’re not going to call Metro. If you want to call Metro, you call them on your own time.” To the shift boss, I said, “Wade, you have a big problem” He said, “We’re going to do you a favor, and let you go.” I said, “You’re going to do me a favor? I don’t think so. I want the police here. You just assaulted me. It’s too late. You should have thought of that when I wanted to walk out the door.” Hopefully this is all on the audio from the tapes of the back room. Bob [Nersesian] called right away and said, “I want all those tapes held.” We’ll see what happens with that. They finally trespassed me, and let me go.

I went outside. Metro still hadn’t come so I called again. Eventually two bicycle cops pedaled up. Apparently they had already talked to security. You know they have some kind of relationship. They are there 86ing vagrants practically every day.

Of course, I don’t expect the cops to arrest the security guards. All I wanted was a report filed because I knew I was going to sue them. I said, “I want to file a report.” The cop said, “I’m not filing a report. Were you counting cards? Counting cards is illegal.” I said, “Could you please show me that statute?” One of the cops pulls out a little cardboard card and he pointed to NRS 465 and said, “Right here. Cheating at gambling.” I said, “Where does it say that card counting is cheating?” He said, “Well, hmm. I don’t know, but I know it’s cheating.”

One of the cops was being very belligerent. He said, “You’re lucky I don’t arrest you for blocking traffic on the sidewalk.” I asked for his badge number and he said, “No, I’m not giving you my name or my badge number.” I had scrapes on my knees and handcuff marks on my wrists. I said, “I was just assaulted and I just would like to file a report.” The cop said, “Well, I’m not doing it.”

I called Bob and told him what was happening. Bob said to get their names any way I could, or any other information I could get. I happen to see their names on their bikes. Then another van pulled up, and I thought maybe it was someone of higher rank. I went over to him and I said, “Could you explain the law to these guys?” He said, “It’s his case. I have nothing to do with it.”

The cop that told me card counting was illegal called Gaming. He talked to a Gaming Agent and after he hung up he said, “I have to apologize. You’re right, counting cards isn’t illegal.” Then he said, “I’m going to go in and look at the tape. If I see that they illegally detained you, then I’ll cite them.” Hallelujah! I waited outside for about twenty minutes. They came out and said, “You’re under arrest.”

RWM: For what!?

RC: Disturbing the peace. When security was detaining me I was yelling, and that was interfering with people trying to gamble. They couldn’t concentrate on their gambling because of my screaming. I know a Gaming Agent; who works out in my gym. I told him the story and he was hysterical. He said, “99.9% of the time they just summons you.” I got sent to city jail for the night, which is unheard of.”

RWM: Are you suing Metro as well as the El Cortez?

RC: Oh yeah. Initially it was just Jackie Gaughn and the Metro officers. But I think that when Bob read the written statements, he added the security guards. I think the shift boss is named also.

The Blackjack Hole-Card Plays

RWM: I heard a story about you having an altercation with Andy Anderson. [Andy Anderson used to work as a Griffin Agent. He has since split from Griffin Investigations and started his own company, C.V.I., which is the database sold with Biometrica.]

RC: Yeah. I was playing at the California Club, and they called Griffin. Andy comes in and he’s watching me and smirking. When I was young I was a lot more aggressive. I said, “What the fuck are you looking at? You want a date? What are you staring at?” I got up and walked right into the pit and got in his face. I said, “You want to come outside, motherfucker? I’ll rip your head off.”

The shift boss said, “Just calm down. Just go, just go.” I left and I didn’t think much of it. I happened to be friends with a floorman at the Nugget. He said, “What happened at the California? You really scared the shit out of Andy.” I went and talked to one of the other guys there. He said, “You shouldn’t have done that. You really scared him. He’s really worried you’re going to do something to him. If they’re going to bar you, just leave. They’ll forget you in six months. You’re a good player, and you’ll make a lot of money in this business, but don’t do stuff like that.”

RWM: Did you take that advice?

RC: Well, one time a buddy and I were playing at the Sahara. They sort of got hip to the play. One of the bosses was a real smart-ass. We had left separately, and the boss decided to follow my BP out to the garage. I came out behind him and saw him following my friend. The boss turned around and saw me. He came up and got right in my face and said, “Oh, what a coincidence that you’re both parked in the same area of the parking lot.” He had a big smirk on his face. I looked around ad noticed he didn’t have any security with him. I grabbed him by the collar and said, “You have got to be out of your fucking mind.” He turned white as a ghost and said, “Calm down. We didn’t bar you.” I’ve calmed down a lot since those days.

RWM: What about players? Did you ever get into altercations with players at the table?

RC: Not where it ever got physical, but many arguments were an eyelash away from a fight. A lot of times your BP is making all kinds of weird plays. You get a superstitious ploppy that blames his losing on the weird plays of the BP. The ploppy then starts badgering the BP.

One funny story happened in Reno. My BP had fifteen against the dealer’s ten up, five in the hole. My BP stayed and the dealer hit fifteen with a six. The guy on first base started chewing out my BP. He wouldn’t stop. I was sitting quietly on third base acting like I don’t know my BP. He kept going on and on, and finally I just exploded. I said, “If you don’t shut your mouth, I’ll rip your head off.” The guy just said, “Okay.”

My BP was a lot more mild-mannered than I was. My BP was losing and I was supposed to be acting like the money doesn’t have anything to do with me. But I just couldn’t take listening to this idiot go on and on.

RWM: You often need a particular seat to see the hole card. What do you do if a tourist is in the seat you need? Have you ever bought a seat from a player?

RC: Oh yeah. One time I was in the El Cortez and a guy was in the seat I needed. He was betting $2 a hand. I offered him $50 for the seat and he wouldn’t take it. How much was he expecting to win betting $2? There are different things you can do. They don’t work on everyone. Weird plays drive some people off. I had one teammate who was well known for his gaseousness. Wheelchair [another well-known blackjack hole-card player] is famous for spilling orange juice on guys.

RWM: How did you meet Wheelchair?

RC: J and I were in Circus Circus one day, and we saw one guy pushing another guy in a wheelchair. What do you know, they pulled up to one of our games. At that time there were a bunch of guys named Mike who were playing hole cards. So there was Big Mike, Eyeglass Mike, and he became Wheelchair Mike. Then one day J and I were in the Barbary Coast and this guy comes up and sits right in between us. We start talking and that’s how we met.

Personal Life

RWM: Do you find that being successful in Vegas you become the target for a lot of scams? Have guys tried to take shots at you?

RC: That happened more when I first started. I’m pretty good at judging people. I have a friend who had a lot of shots taken at him. He almost fell for a gold mining scam in Central America. I’ve never been the type to look for the get-rich-quick scheme. I’m willing to grind my way to prosperity.

RWM: How did being in this business affect your personal life? When you started dating your wife, did she know what you did for a living?

RC: My wife, yes. When I started, my girlfriends didn’t care for it at all.

RWM: You would tell them what you did for a living?

RC: Yes. When I moved here I was engaged to a girl in New Jersey. When she camehere, I would go out to play graveyard and be out all night. They don’t believe you. “I was out counting cards.” “Yeah, sure you were.” She got upset and moved back to New Jersey. I started dating a dealer after that.

RWM: Would you tell her, a dealer, what you were doing?

RC: Yeah. She was Korean, and she hated it. But I really have never had any trouble with that in my relationships. My girlfriends after her were fine with it. I know that’s a big problem for other people. But three dealers have been fired because I dated them.

RWM: You weren’t playing at their tables, were you?

RC: No, just the fact that they were seen with me got them fired.

RWM: I would think that would be a lawsuit waiting to happen.

RC: They can fire you for any reason when you’re a dealer. There is no union or anything to protect them. They don’t tell them that is why they are being fired. I dated a dealer at the Fremont. We went to dinner at an Italian restaurant, and one of her bosses was there with his wife. The next day she was fired. About five years ago I was dating a girl at the Las Vegas Club. We beat them for about $20,000, and they fired half the shift.

RWM: What do your parents think now?

RC: They’re fine with it now. Drive back from Vegas in a Lexus and… Wow.

RWM: What about your wife’s family?

RC: My wife just told her mother a few months ago. Her family’s attitude is that as long as I’m good to her then everything is fine. I tell a lot of people that I’m a professional poker player. Everyone seems to know that there are people who make a living at that. I don’t tell a lot of people I play blackjack, because then you get hit with a zillion questions.

RWM: Will you teach you kids to play when they get old enough?

RC: I plan to. I don’t think I’d like them to do it professionally, but sure. Why not?

RWM: Do you play poker?

RC: No. If someone really started quizzing me I wouldn’t even be able to bluff my way through it.

RWM: Why didn’t you ever take it up? There isn’t any heat.

RC: It’s too much of a grind for me. It seems boring, not my style.

RWM: How many people do you think are out there playing hole cards?

RC: There were a lot of people 15 years ago, but then the games really dried up. A lot of those guys dropped out of sight. It’s not easy.

RWM: Have you branched out into other things?

RC: A little bit. I did a little in sports, and slots. Slots drive me crazy.

RWM: Have you traveled much?

RC: I’ve been almost everywhere in the country. I don’t like to travel much anymore. I don’t have to play every day. I’m kind of comfortable now, and we had a baby recently. I’m tired of it. Winning is still enjoyable, but the rest of it has really gotten old.

Hole-Carding Tips

RWM: How is it that you can still get a good game after 17 years in Vegas?

RC: It’s the casinos’ incompetence. Some guys are sharp; fortunately for us the majority aren’t. It always amazed me—the stupidity on the other side. And that is the only thing that has kept players in business for as long as I’ve been doing this. I love the misinformation that comes out on the Griffin flyers. It’s hysterical.

I was eating at the Rio one day with two of my buddies from the gym. We came out of the buffet and were surrounded by security. They told us not to play and then a flyer comes out that these guys are part of a 21 cheating team. These guys had never played blackjack in their lives.

RWM: I don’t understand how that can’t be slander or libel. They’re calling these guys criminals.

RC: I talked to a lawyer about it. They always ask, “What are the damages?” We used to see flyers all the time linking people we didn’t know to us. The other thing that was funny was, we used to play at the Barbary Coast a lot. I can’t tell you how many times we would be playing there, and they would bar some guy on our game for counting. They wouldn’t say a word to us. They would bar some guy who was moving his bet around a little, but who didn’t know a thing about counting.

RWM: Do you think the game is getting a lot tougher?

RC: A little bit. They have gotten a lot better at identifying known players.

RWM: Have you tried disguises?

RC: I never have. I’ve thought about it but never did. I can still get a decent game.

RWM: What have you done to contribute to your longevity? Is it because you have a thick skin about being barred?

RC: That, and I try to pick my spots. I have a good memory for faces and people who might be a problem. I’ll stay away from them. If I find a game where I have a problem, I don’t go in myself to play. I’ll find other people to play it for me. I’ll wait for turnover. I’ll wait for spots where I know I’ve never seen those bosses before. Those are the places where I’ll personally go in and play. I try to minimize my risk by staying away from people I know are going to be problems. Even if I think they might not remember me, I still stay away just so the game will last longer.

RWM: When you find one of these games, is your approach to milk it, or to hit it as hard as possible and burn it out?

RC: It depends on the spot. I’ve had some games in local joints where I decided to milk it. I have had games I milked for a couple of years. If it’s a big Strip casino, we usually blast away in those situations. You can make a big score in those places.

RWM: What’s the biggest bet you’ve made?

RC: Two hands of $5000.

RWM: What’s your biggest win in a session?

RC: $120,000.

RWM: Biggest loss?

RC: $50,000, and it was a very small casino. [laughing] And they fixed the dealer. [“Fixing” a dealer means that the boss corrected the dealer’s sloppy card handling, so that the dealer stopped exposing the hole card.—RWM] We had won almost $40,000 a couple days earlier. Then we lost fifty and they figured it out and fixed the dealer.

RWM: Do you have any advice for the green chippers out there?

RC: Don’t quit your day job.

RWM: Do you run into guys out there who are trying to make it counting cards? Do you think it is still possible?

RC: I think it is extremely difficult. When I started as a counter, I only played single deck. There were single-deck games everywhere. I can’t believe the way they treat some counters. What are they doing backrooming a counter? It’s ridiculous. All they have to do is say, “Take your action down the street.” If I were starting out today, and all I knew was counting, I might do it recreationally but to try to make a living… No way.

One thing that’s going on now is really bad. There are a couple of players out there who used to play together. They had a bunch of big scores together, but then they had a falling out. There have always been arguments in the past, but these guys are doing things like ratting each other out to the casinos.

That kind of thing used to be unheard of. They’ll see each other playing and call surveillance and tell them about the guy. I got an email from one of these guys telling me not to play with so-and-so because they were going to rat him out all over town. They said I’d go down with him. I said to these guys, “What are you doing?” That kind of stuff is just bad for business. It makes things bad for everybody.

RWM: What do you see yourself doing in ten years? Do you think you’ll still be playing?

RC: Probably a little bit. I’ll pick my spots. I don’t think I could ever totally quit. If I go too long without playing, I start to get withdrawals.

But I have started a business. My brothers are all professionals. One is a doctor, one is a lawyer, and one works for the New Jersey Department of Environmental Protection. I had a part-time job a few years ago as a personal trainer. I was always into bodybuilding, and I enjoy helping people improve their fitness.

That’s how I met my wife. It’s great that she isn’t in the business. She hates going to casinos. I love that about her. I was never a gambler of any sort. I wouldn’t bet you $5 on a football game. It was only after I found out that blackjack was beatable mathematically that I decided to look into it. I’ve known since I was a kid thatI wouldn’t end up in some 9-to-5 life.

RWM: I just have one more question.

RC: Shoot.

RWM: Where are the secret hole-card games?

RC: [laughs] Those games go with me to my grave. ♠