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How We Do It: Handling a ‘Random’ ID Request

Here’s the scenario: You’re walking around a casino floor (probably scouting games) when suddenly a security guard walks up to you and asks for ID. When faced with this situation recently, one rookie did the following: He produced his ID, left the casino shortly thereafter, went to the adjacent sister property the next day, then got backed off nearly immediately while scouting target games. Before getting into how horrendously bad this rookie’s situational response was, let me share with you a quick story (a more detailed version of which I can share someday if people want to hear it). Continue reading How We Do It: Handling a ‘Random’ ID Request

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The Best Gambling Movie of All Time–Not!

A friend recently forced me to watch the movie “Casino” for the first time. You may be shocked that a professional gambler wouldn’t have already seen “Casino” twenty times, but Hollywoodizations of what we do for a living aren’t always so appealing. Besides, we be werkin’ all the time! It turns out that “Casino” is not a gambling movie; it’s “Goodfellas” in a casino (with the same movie director, screen writer, and cast!). So, it didn’t come close to unseating our #1 gambling movie (guess what that is!), but “Casino” still contained some valuable lessons for the modern casino AP:

Continue reading The Best Gambling Movie of All Time–Not!